Revolut Megathread.

stockshares · 20-09-2020 12:42pm

Claire Shaggy Denim wrote: »

Yes that’s what I mean, sorry! Posted in a bit of a hurry so might not have been clear.

No problem, I wasn't being smart. I just thought I should post a correction in case someone gets caught for an extra month.

Some companies are good about reimbursing you if you forget to cancel but I'm not sure the Indo would.

Shero1985 · 24-09-2020 5:45pm

Hi folks,

Sorry if this has already been answered. I have been asked to re-verify on Revolut (I have basic account). It is looking for you to take electronic photo of 1. Passport (mine is out of date) or 2. State ID (is there such a thing?! Public Services Card?).

Basically I have to get my passport renewed? What happens if I don't provide update, will they suspend my account? Any advice on how to contact them is welcome also!

RoYoBo · 24-09-2020 6:21pm

Shero1985 wrote: »

Hi folks,

Sorry if this has already been answered. I have been asked to re-verify on Revolut (I have basic account). It is looking for you to take electronic photo of 1. Passport (mine is out of date) or 2. State ID (is there such a thing?! Public Services Card?).

Basically I have to get my passport renewed? What happens if I don't provide update, will they suspend my account? Any advice on how to contact them is welcome also!

Unfortunately, a valid passport is the only ID acceptable here in Ireland. It's quite an imposition having to renew a passport when you aren't going anywhere anytime soon.

You can contact them via the app. It may take time to get an agent, but eventually they get round to you.

Others on here have said that their accounts get suspended without verification, but I'm not sure how long you can wing it without doing so.

Quackster · 24-09-2020 6:22pm

Shero1985 wrote: »

Hi folks,

Sorry if this has already been answered. I have been asked to re-verify on Revolut (I have basic account). It is looking for you to take electronic photo of 1. Passport (mine is out of date) or 2. State ID (is there such a thing?! Public Services Card?).

Basically I have to get my passport renewed? What happens if I don't provide update, will they suspend my account? Any advice on how to contact them is welcome also!

Yep, you basically have to get your passport renewed. If you don't need access to your Revolut account right now, there's no rush. Just do the verification when you do get your new passport.

If you need something similar in the meantime, you could sign up for Curve as that doesn't need ID verification.

Jim2007 · 24-09-2020 7:51pm

Quackster wrote: »

Yep, you basically have to get your passport renewed. If you don't need access to your Revolut account right now, there's no rush. Just do the verification when you do get your new passport.

If you need something similar in the meantime, you could sign up for Curve as that doesn't need ID verification.

This is not the case. It is very possible that a failure to respond could result in the assets being frozen.

creedp · 24-09-2020 8:41pm

Lucas Hood wrote: »

Would you not have topped up on revolut and had it instantly instead of a bank transfer?

I have a std revolut account and normally simply top up from credit card to make relatively small online payments. It very easy to do as simply select top up in the app and then the credit card and its pretty much instant. I can also add a new credit card very easily. However, I cant see how to add a bank account so that I can top up direct from a bank account. There is a bank transfers option but all that does is provide you with IBAN detail to allow you set up a bank transfer in my banking app. How do I set up my bank account on the app so that I can transfer money in the same way as I currently do from my credit card?

Also I may be purchasing a car shortly in UK and was going to pay by revolut instead of using Transfermate. It will be approx £15k. Should I upgrade to premium for this payment and if so how long does it take to activate premium? Is there any lead in time before I can transfer £15k sterling to a UK bank account using a new premium account?

Last question - if I transfer funds from my bank account to revolut and change it into £15k will that require any checks / clearance from Revolut? How do I then transfer the sterling to a UK bank account?

Sorry for all the clueless questions and appreciate all advice.

The J Stands for Jay · 24-09-2020 8:51pm

creedp wrote: »

I have a std revolut account and normally simply top up from credit card to make relatively small online payments. It very easy to do as simply select top up in the app and then the credit card and its pretty much instant. I can also add a new credit card very easily. However, I cant see how to add a bank account so that I can top up direct from a bank account. There is a bank transfers option but all that does is provide you with IBAN detail to allow you set up a bank transfer in my banking app. How do I set up my bank account on the app so that I can transfer money in the same way as I currently do from my credit card?

Also I may be purchasing a car shortly in UK and was going to pay by revolut instead of using Transfermate. It will be approx £15k. Should I upgrade to premium for this payment and if so how long does it take to activate premium? Is there any lead in time before I can transfer £15k sterling to a UK bank account using a new premium account?

Last question - if I transfer funds from my bank account to revolut and change it into £15k will that require any checks / clearance from Revolut? How do I then transfer the sterling to a UK bank account?

Sorry for all the clueless questions and appreciate all advice.

You need to set up the transfer on the app of the bank you are transferring from. Of your bank has sepa instant, the money will be in your revolut account instantly.

To transfer money to a UK dank account from revolut, you just go to your GBP account, send, bank accounts, add recipient. Once you select UK, it'll look for the sort code and account number.

Sheep Shagger · 24-09-2020 10:43pm

About to take the plunge and ditch my Samsung galaxy watch in favour of fitbit so I can pay for stuff using my watch (via fitbit pay).

Presumably there are no issues with a Revolut visa debit card being linked in the fitbit pay app in ireland?

Quackster · 24-09-2020 11:03pm

Jim2007 wrote: »

This is not the case. It is very possible that a failure to respond could result in the assets being frozen.

Yeah, what I mean is if the poster has little or no money in the account and doesn't need to use it right now, having it frozen until they get their new passport wouldn't be an issue.

creedp · 24-09-2020 11:35pm

McGaggs wrote: »

You need to set up the transfer on the app of the bank you are transferring from. Of your bank has sepa instant, the money will be in your revolut account instantly.

To transfer money to a UK dank account from revolut, you just go to your GBP account, send, bank accounts, add recipient. Once you select UK, it'll look for the sort code and account number.

Thanks very much. OK so you can't top up Revolut account from a bank account in the app. I have set up a sepa transfer from bank account (BOI) to my revolut account and sent a test transfer but its not instant .. so BOI mustn't have SEPA instant. Presume its not big deal just transfer the money a couple of days in advance.

Checked out the transfer to UK account and that seems fine now. Would most of the major UK banks has instant sepa transfer? Would be great not to have to transfer until the last minute.

Any issue with delays / additional Revolut checks if I upgrade to premium the month I am planning to buy a large amount of sterling?

Jim2007 · 25-09-2020 12:33am

Quackster wrote: »

Yeah, what I mean is if the poster has little or no money in the account and doesn't need to use it right now, having it frozen until they get their new passport wouldn't be an issue.

But it is not frozen until they get a new passport, it is frozen, that matter is reported to that authorities and then you have to get the authority to agree to release the assets.

And trust me, this is not a place you want to go. Once you are flagged up as a potential money launderer they will want to look at everything not just that one account.

Quackster · 25-09-2020 11:10am

Jim2007 wrote: »

But it is not frozen until they get a new passport, it is frozen, that matter is reported to that authorities and then you have to get the authority to agree to release the assets.

And trust me, this is not a place you want to go. Once you are flagged up as a potential money launderer they will want to look at everything not just that one account.

They can let Revolut know that they currently don't have a valid passport and will be in touch when they get a new one. If there is little or no money in the account, there is no issue. :rolleyes:

doney84 · 28-09-2020 10:44pm

Monthly exchange limit now showing as €1,000 for me on standard plan.

28-09-2020 11:00pm

Same for me. It does show you the fee clearly on the fly when you are in the currency converter. To exchange $3100 to Euro the fee is about €7.90.

Premium monthly is €7.99 so unless you are exchanging a decent chunk each month I’d just stick with standard and pay the 0.5% fee

Aquos76 · 28-09-2020 11:23pm

Still showing as €6000 for me on standard plan

Hurrache · 28-09-2020 11:29pm

Jim2007 wrote: »

But it is not frozen until they get a new passport, it is frozen, that matter is reported to that authorities and then you have to get the authority to agree to release the assets.

And trust me, this is not a place you want to go. Once you are flagged up as a potential money launderer they will want to look at everything not just that one account.

It's unlikely though. I've been ignoring the requests for probably a year, I've no idea, for new ID to replace my driving licence I used when originally signing up. I only submitted it within the last couple of weeks as I was sitting by my passport. Only then did I realise my DOB has been wrong all along in the app.

theguzman · 29-09-2020 11:39pm

I'll be travelling to London next month and I see that an Oyster Card is now not entirely necessary for the London Underground and Buses.

Has anyone here used Revolut contactless on the London Underground? How does it work? I presume it is like this? - Debit say £5.00 upon tap-in and refund the difference based on whatever the fare was in the zone when you tap-out? Maybe debiting £5.00 but refund £1.80 if the chargeable fare for the journey was say £3.20?

The London bus is £1.50 on tap-in irregardless of distance.

I have watched some youtube videos and they have a common theme of mentioning how often foreign contactless cards are often rejected on the London Underground. When I was in London back in 2018 last I could not get my Revolut contactless card to work and needed to buy an oyster card for £5.00.

Considering I will just be in transit in London, straight from Heathrow to hotel and back the following morning a simple bus journey may suffice me if I decide not to head into the city centre by tube that night. I would prefer to use contactless on my Revolut if possible to avoid wasting time and the £5.00 to buy a new Oyster card now, plus the covid petri dish that are those machines to begin with.

Justin10 · 29-09-2020 11:45pm

I used it about a year ago, downloaded the oyster app, added my revolut card and worked with absolutely no issues, the same way as if I had my physical oyster card.

30-09-2020 12:10am

Jim2007 wrote: »

But it is not frozen until they get a new passport, it is frozen, that matter is reported to that authorities and then you have to get the authority to agree to release the assets.

And trust me, this is not a place you want to go. Once you are flagged up as a potential money launderer they will want to look at everything not just that one account.

What are you on about, if you have no money in Revolut what “assets” can they freeze? Nothing is the answer.

I ignored the request to update Id for about 3 months out of sheer laziness I was using Revolut multiple times per day and always had money in it, often decent amounts and I never got anything frozen.

If you don’t feel like ever giving them your ID again you could just close the account and forget about it, where are you getting “flagged as a money launderer” from? You do some serious scaremongering in these threads that’s for sure.

theguzman · 30-09-2020 1:18am

Rochey18 wrote: »

I used it about a year ago, downloaded the oyster app, added my revolut card and worked with absolutely no issues, the same way as if I had my physical oyster card.

Ok, so do you need the oyster app? Is it compatible with iPhones? Back in 2018 I was just tapping my Revolut the same as if I was paying in Lidl or Aldi here.

Gooey Looey · 30-09-2020 6:19am

theguzman wrote: »

Ok, so do you need the oyster app? Is it compatible with iPhones? Back in 2018 I was just tapping my Revolut the same as if I was paying in Lidl or Aldi here.

You don't need the Oyster app, you can just tap on tap off with the physical card. I had no issues with it last year

Rattlehead_ie · 30-09-2020 4:29pm

Just for anyone interested. Rang VHi and have been able to get them to setup a DD to the GB IBAN revolut supply while their own "my vhi" doesnt allow for this. The agent can override the "IE critera"

drogon. · 30-09-2020 5:23pm

Not sure if this was mentioned already, but you can now log onto your Revolut account via a web browser as well - https://app.revolut.com/start

Very limited feature, but can come in handy in certain circumstances.

Sheep Shagger · 30-09-2020 5:50pm

Rattlehead_ie wrote: »

Just for anyone interested. Rang VHi and have been able to get them to setup a DD to the GB IBAN revolut supply while their own "my vhi" doesnt allow for this. The agent can override the "IE critera"

Started getting my claims paid to my revolut account too (via snap and claim in the app).

Marcusm · 30-09-2020 10:01pm

theguzman wrote: »

I'll be travelling to London next month and I see that an Oyster Card is now not entirely necessary for the London Underground and Buses.

Has anyone here used Revolut contactless on the London Underground? How does it work? I presume it is like this? - Debit say £5.00 upon tap-in and refund the difference based on whatever the fare was in the zone when you tap-out? Maybe debiting £5.00 but refund £1.80 if the chargeable fare for the journey was say £3.20?

The London bus is £1.50 on tap-in irregardless of distance.

I have watched some youtube videos and they have a common theme of mentioning how often foreign contactless cards are often rejected on the London Underground. When I was in London back in 2018 last I could not get my Revolut contactless card to work and needed to buy an oyster card for £5.00.

Considering I will just be in transit in London, straight from Heathrow to hotel and back the following morning a simple bus journey may suffice me if I decide not to head into the city centre by tube that night. I would prefer to use contactless on my Revolut if possible to avoid wasting time and the £5.00 to buy a new Oyster card now, plus the covid petri dish that are those machines to begin with.

A single charge is put through reflecting the usage throughout the day capped at the equivalent of a zone day ticket if it would otherwise breach that. If you use it over a week the charges are capped at the weekly ticket price. Make sure that you use the same card each time.

TimHorton · 01-10-2020 11:21am

Gooey Looey wrote: »

You don't need the Oyster app, you can just tap on tap off with the physical card. I had no issues with it last year

Make sure you Tap Off as they will hit you hard.

Delta2113 · 01-10-2020 3:42pm

https://www.independent.ie/business/personal-finance/banking/revolut-to-move-regulation-of-irish-accounts-to-lithuania-39579517.html

The move will mean its customers here who have direct debits and other recurring payments coming from their Revolut accounts will have to contact any companies paid regularly from their accounts to update them about this.

This is because the Revolut IBAN (International Bank Account Number) will change from one that starts with GB to one that starts with LT.

jeffk · 01-10-2020 3:52pm

Delta2113 wrote: »

https://www.independent.ie/business/personal-finance/banking/revolut-to-move-regulation-of-irish-accounts-to-lithuania-39579517.html

The move will mean its customers here who have direct debits and other recurring payments coming from their Revolut accounts will have to contact any companies paid regularly from their accounts to update them about this.

This is because the Revolut IBAN (International Bank Account Number) will change from one that starts with GB to one that starts with LT.

Brilliant, only in middle of still moving to the GB one

Electric Ireland and Virgin Media in the dark ages and needed a piece of paper with Iban etc on them posted in

killbillvol2 · 01-10-2020 4:01pm

jeffk wrote: »

Brilliant, only in middle of still moving to the GB one

Electric Ireland and Virgin Media in the dark ages and needed a piece of paper with Iban etc on them posted in

I gave Electric ireland my IBAN over the phone last month and did Virgin Media online.

jeffk · 01-10-2020 4:03pm

killbillvol2 wrote: »

I gave Electric ireland my IBAN over the phone last month and did Virgin Media online.

I was told as both GB had to fill in form etc

I put in GB Iban in virgin media and gave error and about a week later someone called, after a week still on giro payment not new direct debt

jimmy86 · 01-10-2020 4:03pm

jeffk wrote: »

Brilliant, only in middle of still moving to the GB one

Electric Ireland and Virgin Media in the dark ages and needed a piece of paper with Iban etc on them posted in

Virgin Media don't, I changed mine the other day. Go to Bills & Payments menu and then My Billing options

jimmy86 · 01-10-2020 4:05pm

jeffk wrote: »

I was told as both GB had to fill in form etc

I put in GB Iban in virgin media and gave error and about a week later someone called, after a week still on giro payment not new direct debt

Sorry, missed this...have you tried making a card payment on the website?

jakdublin · 01-10-2020 4:20pm

jeffk wrote: »

Brilliant, only in middle of still moving to the GB one

And you might need to move again. I just got an email saying they'd be moving me to the Lithuania licence in a couple of months but they were also in the process of applying for electronic institution license in Ireland and they'd be moving me to that once they get authorisation from the Central Bank of Ireland.

Yesterday, they asked me to re-verify my identity. Not sure if that's related to getting the email today.

jeffk · 01-10-2020 4:23pm

jimmy86 wrote: »

Sorry, missed this...have you tried making a card payment on the website?

Yeah I paid as a bill came in between moving from BOI to revolut

Worse case I'll stick with pay as I go with card and see if electric ireland do similar

beachhead · 01-10-2020 4:32pm

Last 2 posters are 100% correct -- tap on tap off.Get a charged a daily total with a daily or weekly cap

jeffk · 01-10-2020 4:34pm

jimmy86 wrote: »

Virgin Media don't, I changed mine the other day. Go to Bills & Payments menu and then My Billing options

I tried with with GB iban and got some warning or error and telling me to fill in a direct debt mandate form

Over a week gone in and still not back to direct debt, cant ring as hold time over a hour and nothing :rolleyes:

Electric Ireland

"This Direct Debit form is for ROI bank accounts only. If you want to use a non-Irish bank account please download and print the following mandate."

coylemj · 01-10-2020 6:24pm

Delta2113 wrote: »

The move will mean its customers here who have direct debits and other recurring payments coming from their Revolut accounts will have to contact any companies paid regularly from their accounts to update them about this.

This is because the Revolut IBAN (International Bank Account Number) will change from one that starts with GB to one that starts with LT.

Not only ‘direct debits and recurring payments’.. surely.

Won’t it also affect people who send money to their Revolut account via EFT from other bank accounts? I have my Revolut account defined as a payee in my EBS and credit union accounts so both of those will need changing - yes?

Bummer1234 · 01-10-2020 6:59pm

drogon. wrote: »

Not sure if this was mentioned already, but you can now log onto your Revolut account via a web browser as well - https://app.revolut.com/start

Very limited feature, but can come in handy in certain circumstances.

Great to see abit of action on the website, Its very basic alright but hope they add as they go.

Delta2113 · 01-10-2020 7:38pm

coylemj wrote: »

Not only ‘direct debits and recurring payments’.. surely.

Won’t it also affect people who send money to their Revolut account via EFT from other bank accounts? I have my Revolut account defined as a payee in my EBS and credit union accounts so both of those will need changing - yes?

- Yes. If however you use a bank card say from EBS to top up I think it will still work or if you have Netflix in your Turkish holiday home on Revolut it will continue working (I hope).

Rewired · 01-10-2020 7:40pm

drogon. wrote: »

Not sure if this was mentioned already, but you can now log onto your Revolut account via a web browser as well - https://app.revolut.com/start

Very limited feature, but can come in handy in certain circumstances.

Nice, will use this for checking transactions. Never understood why they changed the default transactions view to just the last transaction on the app.

coylemj · 01-10-2020 8:02pm

Delta2113 wrote: »

- Yes. If however you use a bank card say from EBS to top up I think it will still work ....

Don't understand the mechanism you're describing. How can I use an EBS card to topup a Revolut account - do I do it from the EBS website or within the Revolut app?

killbillvol2 · 01-10-2020 8:04pm

coylemj wrote: »

Don't understand the mechanism you're describing. How can I use an EBS card to topup a Revolut account - do I do it from the EBS website or within the Revolut app?

You add the card from the Revolut app.

Aquos76 · 01-10-2020 8:06pm

Just add you debit card to your Revolut app and use that card then to top up your Revolut account

stockshares · 01-10-2020 8:11pm

coylemj wrote: »

Don't understand the mechanism you're describing. How can I use an EBS card to topup a Revolut account - do I do it from the EBS website or within the Revolut app?

Open the app.

It should open on the first Tab. If so the R Tab will be highlighted on the bottom of the screen.

At the top of that screen there is a button saying Add Money.

Click this and enter your EBS card details

stockshares · 01-10-2020 8:40pm

Delta2113 wrote: »

https://www.independent.ie/business/personal-finance/banking/revolut-to-move-regulation-of-irish-accounts-to-lithuania-39579517.html

The move will mean its customers here who have direct debits and other recurring payments coming from their Revolut accounts will have to contact any companies paid regularly from their accounts to update them about this.

This is because the Revolut IBAN (International Bank Account Number) will change from one that starts with GB to one that starts with LT.

Quote
It said it has “applied to be authorised by the Central Bank as an e-money institution as part of our post-Brexit strategy of operating around three European hubs”.

It said the licensing process in Ireland is ongoing.

While this process is ongoing, to ensure that Brexit does not impact its Irish customers, it plans to temporarily migrate their accounts to Revolut’s e-money licensed business in the EU, based in Lithuania.

For most Revolut customers who top-up their account through the app by using their main bank’s debit card, there won’t be any change, Mr Cassidy said.

The migration of the accounts won’t start until December.

Revolut said it will notify customers in advance that their IBAN will change, and give them their new IBAN details on the day they are migrated.

The J Stands for Jay · 01-10-2020 8:43pm

killbillvol2 wrote: »

I gave Electric ireland my IBAN over the phone last month and did Virgin Media online.

It's not possible to set up a direct debit without a paper mandate. There was an agreement in the Irish market that allows it to be done online or over the phone, but this doesn't apply to non-Irish institutions.

coylemj · 01-10-2020 9:53pm

stockshares wrote: »

Open the app.

It should open on the first Tab. If so the R Tab will be highlighted on the bottom of the screen.

At the top of that screen there is a button saying Add Money.

Click this and enter your EBS card details

Cheers, and thanks also to Aquos76 and Killbillvol2 above.

Adding a debit card where you already have another card registered is a little complicated ....

When I click on 'Add money' it shows me details I have already entered, for my credit card. To add a debit card, you need to tap on 'change' on the right-hand side of the screen, then scroll down on the next screen to 'Debit or credit card'. On the next screen, you need to click on the blue 'Add money' button. At which point you can enter details of a new card.

Edit: but you can only have one card registered at a time for 'Add money'. Adding my EBS debit card has wiped out the other card I had registered :eek:

Aquos76, is that a premium account you have? I can't see any way to add multiple cards to use with 'Add money'

Sheep Shagger · 01-10-2020 10:10pm

Re the switching of IBANs....presumably if you are paying a regular bill by visa debit card (not a direct debit) then no change will be required.....that's how I pay my gomo bill as an example.

Spocker · 01-10-2020 10:27pm

coylemj wrote: »

Cheers, and thanks also to Aquos76 and Killbillvol2 above.

Adding a debit card where you already have another card registered is a little complicated ....

When I click on 'Add money' it shows me details I have already entered, for my credit card. To add a debit card, you need to tap on 'change' on the right-hand side of the screen, then scroll down on the next screen to 'Debit or credit card'. On the next screen, you need to click on the blue 'Add money' button. At which point you can enter details of a new card.

Edit: but you can only have one card registered at a time for 'Add money'. Adding my EBS debit card has wiped out the other card I had registered :eek:

Aquos76, is that a premium account you have? I can't see any way to add multiple cards to use with 'Add money'

You can still add more than one card:

Tap “add”, then “change” next to your first card. Scroll down now, tap “Debit or credit card” (do not change the details of the card that appears under “linked cards”!). You’re going to be presented with the form for new card details on the next screen after confirming the amount for the top-up. After a successful top-up, the new card will appear under “linked cards” next to the first one.

SouthWesterly · 01-10-2020 10:35pm

Sheep Shagger wrote: »

Re the switching of IBANs....presumably if you are paying a regular bill by visa debit card (not a direct debit) then no change will be required.....that's how I pay my gomo bill as an example.

The issue will be if people are getting paid into the account. Their employer needs the new Iban and bic

Revolut Megathread.

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