Apple, work from home support job

LandonRicketts · 16-02-2016 02:35PM

Are these jobs still being offered? I see now that all they have on offer is for students that are still enrolled in college?

Xenji · 16-02-2016 03:22PM

LandonRicketts wrote: »

Are these jobs still being offered? I see now that all they have on offer is for students that are still enrolled in college?

They come up every couple of months due to a high staff turnover.

LandonRicketts · 16-02-2016 03:46PM

Xenji wrote: »

They come up every couple of months due to a high staff turnover.

Perfect, Thanks for the quick reply!

katkin · 20-02-2016 10:26AM

What type of customer service are these jobs, is it phone queries or email?

ED E · 20-02-2016 11:45AM

Phone. They require a minimum fixed line internet connection to hire you. Something like 5 Down 1 Up if memory serves me.

Jesus Wept · 20-02-2016 06:55PM

Looking at the job requirements

What are 'At-Home Qualifications'?

cyberwit · 02-03-2016 07:03PM

Just applied for programme a day or two ago. How long will i be waiting to hear from them. I am currently trying to be a phd student lol will that qualify me. What are the hours like or hours expected to work. Any advice appreciated

Johnty88 · 05-03-2016 02:17PM

Hi guys, I filled out the questionnaire and sent it back in an email with the broadband speed screenshot about a week ago. Anyone know how long it usually takes to hear back after that?

LandonRicketts · 11-04-2016 02:32PM

Anyone hear anything yet about hiring again?

Paidi28 · 21-04-2016 01:25PM

I'm on the background check. It says report complete on the home page area, when I go on the page and look at it at the bottom it has a result box are but nothing is in it. No "Yes" or "No". Is this part filled out by Apples own HR people not Hireright ?

MickGav · 21-04-2016 02:24PM

Paidi28 wrote: »

I'm on the background check. It says report complete on the home page area, when I go on the page and look at it at the bottom it has a result box are but nothing is in it. No "Yes" or "No". Is this part filled out by Apples own HR people not Hireright ?

When did you do the interview?

Paidi28 · 21-04-2016 02:30PM

MickGav wrote: »

When did you do the interview?

Did the Skype Interview last week, report has changed to complete in the last few hours. After contacting HireRight through the live chat they made it seem like that part is for the Apple Recruiter to fill in ?

MickGav · 21-04-2016 02:31PM

Paidi28 wrote: »

Did the Skype Interview last week, report has changed to complete in the last few hours. After contacting HireRight through the live chat they made it seem like that part is for the Apple Recruiter to fill in ?

Yeah it would be up to Apple then... When do you start?

Paidi28 · 21-04-2016 02:38PM

MickGav wrote: »

Yeah it would be up to Apple then... When do you start?

Sometime in July, in the first week I think. It's meant to be aha college position.

Edit* it now has Apple - Parent Account : Meets Company Standards, Hireright system: Positive. I presume this is good and I should hopefully get an offer.

wexfordlad · 28-04-2016 04:24PM

Paidi28 wrote: »

Sometime in July, in the first week I think. It's meant to be aha college position.

Edit* it now has Apple - Parent Account : Meets Company Standards, Hireright system: Positive. I presume this is good and I should hopefully get an offer.

Hey, how long did it take for the status to change from complete to meets company standards? I've applied and it's currently on completed.

Paidi28 · 29-04-2016 08:45AM

wexfordlad wrote: »

Hey, how long did it take for the status to change from complete to meets company standards? I've applied and it's currently on completed.

I think it was about 3 or 4 days

wexfordlad · 29-04-2016 09:00AM

Paidi28 wrote: »

I think it was about 3 or 4 days

Thanks for the reply, I checked again yesterday evening and it said meets company standards so fingers crossed I'll get word soon.

SpringerKY · 29-04-2016 04:02PM

Hey guys, did a Skype interview last Friday. Thought it went well enough but still no word back yet. How long did it take ye to get accepted or rejected after the Skype interview?

wexfordlad · 29-04-2016 04:35PM

SpringerKY wrote: »

Hey guys, did a Skype interview last Friday. Thought it went well enough but still no word back yet. How long did it take ye to get accepted or rejected after the Skype interview?

A day or so after my Skype interview I got an email saying feedback throughout the process had been positive and was asked to complete an online form for the background check by hireright.

SpringerKY · 29-04-2016 04:48PM

wexfordlad wrote: »

A day or so after my Skype interview I got an email saying feedback throughout the process had been positive and was asked to complete an online form for the background check by hireright.

****e, doesn't look good for me so. He did say I should know in two weeks so maybe some hope but seeing you getting offered it so soon doesn't bode well for me haha!! Thanks for your reply and best of luck with it!

SpringerKY · 29-04-2016 04:53PM

wexfordlad wrote: »

A day or so after my Skype interview I got an email saying feedback throughout the process had been positive and was asked to complete an online form for the background check by hireright.

****e, doesn't look good for me so. He did say I should know in two weeks so maybe some hope but seeing you getting offered it so soon doesn't bode well for me haha!! Thanks for your reply and best of luck with it!

wexfordlad · 29-04-2016 05:08PM

SpringerKY wrote: »

****e, doesn't look good for me so. He did say I should know in two weeks so maybe some hope but seeing you getting offered it so soon doesn't bode well for me haha!! Thanks for your reply and best of luck with it!

He had said to me the next week or two so don't give up just yet! There was a week or more delay in reviewing my technical assessment, could just be a back log! Good luck !

demz101 · 09-05-2016 09:26PM

Got through the skype interview and they are now doing a background check on me. I need to submit proof of employment and proof of attending college. Would anyone be able to advise me on what to submit for proof of attending college. Thanks.

wexfordlad · 09-05-2016 09:44PM

demz101 wrote: »

Got through the skype interview and they are now doing a background check on me. I need to submit proof of employment and proof of attending college. Would anyone be able to advise me on what to submit for proof of attending college. Thanks.

Contact your college and ask them for a letter detailing the date you enrolled and finished and what you studied there, I had to do the same. The college emailed me a scanned PDF of the letter which I uploaded through the hire right applicant centre.

demz101 · 09-05-2016 09:53PM

wexfordlad wrote: »

Contact your college and ask them for a letter detailing the date you enrolled and finished and what you studied there, I had to do the same. The college emailed me a scanned PDF of the letter which I uploaded through the hire right applicant centre.

did you need to send in proof of employment too? If so what did you use? do you think a reference letter from my employer would be ok? thanks

wexfordlad · 09-05-2016 10:10PM

demz101 wrote: »

did you need to send in proof of employment too? If so what did you use? do you think a reference letter from my employer would be ok? thanks

Have you filled out the background check form and listed your previous/current employers? I just put down contact details for my last employer and my current one, they contacted both to confirm the dates I started and left my last job as well as the dates for my current one, didn't ask anything relating to performance, simply the dates.

loup · 13-05-2016 05:35PM

Hi just wondering are the Customer Service Rep work from home positions the same shifts and interview process as the technical support positions? Are they all 8 hr shifts and how often are you rostered for weekend work? Would love any feedback from someone in one of these positions, thanks!!

el_gaucho · 17-05-2016 12:48PM

Hi All,

I've just gone through the interview process for the college positions. They are now doing the background check.
I'm just wondering what kind of phone is used for taking calls. Is it VOIP?

the whole year inn · 17-05-2016 06:00PM

Are all the positions for college students gone allready.I checked the jobs and all there is is positions in Cork.
Does anyone get a job based in Mayo?

el_gaucho · 17-05-2016 09:04PM

I don't think it matters where you are based for the at home jobs.

Apple, work from home support job

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