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Food stolen from counter in a takeaway

  • 26-02-2016 06:42PM
    #1
    Notavirus.exe
    Banned (with Prison Access) Posts: 832 ✭✭✭


    This did not happen to me, it happened to a friend.

    He ordered the food at the counter and gave a €50 note to the guy working there. While he was waiting, his phone rang. He went outside to talk on the phone. While he was on the phone, a group of well known local scumbags walked into the takeaway. The guy at the counter left the food and the change on the counter. The scumbags told the one at the counter that they were with my friend and took the food and change and left. My friend finished on the phone a few seconds after they left. He walked in and asked where his food was. The guy at the counter told him that the group of people said they were with him and took the food. My friend told them they weren't and the counter guy responded, "It's not my problem".

    Is the counter guy liable for letting this happen?


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Comments

  • #2
    Stheno
    Moderators, Business & Finance Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 51,685 Mod ✭✭✭✭Stheno


    Can't imagine he is tbh


  • #3
    schaffer1969
    Registered Users, Registered Users 2 Posts: 69 ✭✭schaffer1969


    Notavirus.exe wrote: »
    This did not happen to me, it happened to a friend.

    He ordered the food at the counter and gave a €50 note to the guy working there. While he was waiting, his phone rang. He went outside to talk on the phone. While he was on the phone, a group of well known local scumbags walked into the takeaway. The guy at the counter left the food and the change on the counter. The scumbags told the one at the counter that they were with my friend and took the food and change and left. My friend finished on the phone a few seconds after they left. He walked in and asked where his food was. The guy at the counter told him that the group of people said they were with him and took the food. My friend told them they weren't and the counter guy responded, "It's not my problem".

    Is the counter guy liable for letting this happen?

    Probably not. He ordered food for a particular price, the food was given to him and he paid. The contract was fulfilled.
    He left it on the counter. Even if he had asked the counter guy to watch the food he still has no case.


  • #4
    Notavirus.exe
    Banned (with Prison Access) Posts: 832 ✭✭✭Notavirus.exe


    schaffer1969 wrote: »
    Probably not. He ordered food for a particular price, the food was given to him and he paid. The contract was fulfilled.
    He left it on the counter. Even if he had asked the counter guy to watch the food he still has no case.

    To be fair, the counter guy was negligent.

    Imagine if you bought a car from a dealership and the same thing happened to you. You'd be pissed off at the salesman*, wouldn't you? I know there's a difference between a car and food, but it's the same thing in reality.

    *EDIT: Well, not just pissed off. You'd think it was his fault.


  • #5
    Guy:Incognito
    Registered Users, Registered Users 2 Posts: 38,227 ✭✭✭✭Guy:Incognito


    schaffer1969 wrote: »
    Probably not. He ordered food for a particular price, the food was given to him and he paid. The contract was fulfilled.
    He left it on the counter. Even if he had asked the counter guy to watch the food he still has no case.

    He didnt leave the food on the counter, the guy in the shop did.


  • #6
    Notavirus.exe
    Banned (with Prison Access) Posts: 832 ✭✭✭Notavirus.exe


    schaffer1969 wrote: »
    Probably not. He ordered food for a particular price, the food was given to him and he paid. The contract was fulfilled.
    He left it on the counter. Even if he had asked the counter guy to watch the food he still has no case.
    Guy:Incognito wrote: »
    He didnt leave the food on the counter, the guy in the shop did.

    Thanks for that. I read schaffer's post wrong.

    Let me clarify:
    He ordered the food and paid, went outside on the phone, the counter guy left the food and the change on the counter when it was ready and stood at the counter beside it, a group of guys came in and claimed to be with my friend and the guy let them take the food and money.


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  • #7
    Bongalongherb
    Closed Accounts Posts: 3,766 ✭✭✭Bongalongherb


    The utter amount of accidents that happen while answering a phone is astonishing. The customer should not have left the counter to go outside when the phone rang. All he had to do was take his food and change and wait for the person to call him back. If it was important I'm sure the person calling him would call back.

    Leaving your food and cash lying there on the counter and walking out expecting it to be safe while you're gone is not the best choice to make imo.


  • #8
    gizmo555
    Closed Accounts Posts: 2,878 ✭✭✭gizmo555


    Bongalongherb wrote: »
    Leaving your food and cash lying there on the counter and walking out expecting it to be safe while you're gone is not the best choice to make imo.

    The customer did not walk out leaving his food and cash on the counter - read the thread again.


  • #9
    stefan.kuntz
    Banned (with Prison Access) Posts: 91 ✭✭stefan.kuntz


    Do the takeaway not give change and receipt immediately after taking the order? Or did he leave 'mid transaction'?


  • #10
    gizmo555
    Closed Accounts Posts: 2,878 ✭✭✭gizmo555


    stefan.kuntz wrote: »
    Do the takeaway not give change and receipt immediately after taking the order?

    Apparently not.
    Notavirus.exe wrote: »
    He ordered the food at the counter and gave a €50 note to the guy working there. While he was waiting, his phone rang. He went outside to talk on the phone. While he was on the phone, a group of well known local scumbags walked into the takeaway. The guy at the counter left the food and the change on the counter.


  • #11
    stefan.kuntz
    Banned (with Prison Access) Posts: 91 ✭✭stefan.kuntz


    gizmo555 wrote: »
    Apparently not.

    'While he was waiting' could be him waiting for the guy to put the transaction through on the till and count out the change...


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  • #12
    gizmo555
    Closed Accounts Posts: 2,878 ✭✭✭gizmo555


    stefan.kuntz wrote: »
    'While he was waiting' could be him waiting for the guy to put the transaction through on the till and count out the change...

    Read the thread.
    Notavirus.exe wrote: »
    Let me clarify:
    He ordered the food and paid, went outside on the phone, the counter guy left the food and the change on the counter when it was ready and stood at the counter beside it, a group of guys came in and claimed to be with my friend and the guy let them take the food and money.


  • #13
    Ted_YNWA
    Registered Users, Registered Users 2 Posts: 71,799 ✭✭✭✭Ted_YNWA


    If he wasn't in shop, how does he know someone took it off the counter.


  • #14
    Bongalongherb
    Closed Accounts Posts: 3,766 ✭✭✭Bongalongherb


    It makes no difference. The customer paid for his/her order and was awaiting for change and food but decides that a phone-call is more important and so leaves the premises when he/she should have waited. It's no-one else's fault except the customers, you don't walk out at the end of an order. You take your food and change and then walk out and answer the phone.

    These places are busy enough than to be standing there waiting for the customer to finish his private phone-call and come back in at his/her leisure.


  • #15
    gizmo555
    Closed Accounts Posts: 2,878 ✭✭✭gizmo555


    Bongalongherb wrote: »
    It's no-one else's fault except the customers . . .

    Isn't it? I don't know, but its clear the customer didn't walk off leaving his food and change and the counter hand did not give him his food and change. Instead, he left the money and food on the counter while the customer wasn't present, where it could be and was stolen.

    What if the shoe was on the other foot? Suppose the counter hand put the food on the counter and then had to briefly go back in to the kitchen. If the customer just left the exact payment on the counter and it was stolen before the counter hand returned, who's responsible then?


  • #16
    Rayne Wooney
    Registered Users, Registered Users 2 Posts: 14,134 ✭✭✭✭Rayne Wooney


    If I order and pay for food online and the delivery driver leaves it on the wall outside and someone else takes it who is at fault?

    Surely the other party didn't complete the transaction by getting the food to the buyer


  • #17
    Bongalongherb
    Closed Accounts Posts: 3,766 ✭✭✭Bongalongherb


    Rayne Wooney wrote: »
    If I order and pay for food online and the delivery driver leaves it on the wall outside and someone else takes it who is at fault?

    Surely the other party didn't complete the transaction by getting the food to the buyer

    You can't compare the two... The customer was there and then left on his/her own volition at the end of the transaction.


  • #18
    Rayne Wooney
    Registered Users, Registered Users 2 Posts: 14,134 ✭✭✭✭Rayne Wooney


    Bongalongherb wrote: »
    You can't compare the two... The customer was there and then left on his/her own volition at the end of the transaction.

    It wasn't the end of the transaction, money for food, the buyer gave the money directly to the food place, the food place didn't get the food to the buyer


  • #19
    Bongalongherb
    Closed Accounts Posts: 3,766 ✭✭✭Bongalongherb


    Rayne Wooney wrote: »
    It wasn't the end of the transaction, money for food, the buyer gave the money directly to the food place,the food place didn't get the food to the buyer

    Yes, because the customer wasn't there. Simple really, the customer should have been there but wasn't, and thought a phone-call was more important to leave the premises so wasn't on the premises at the time. Lesson learned from that customer not to leave the premises like they did again, or it could happen again anywhere else in any place.


  • #20
    BettePorter
    Registered Users, Registered Users 2 Posts: 2,257 ✭✭✭BettePorter


    I can't recall any food scenario where u order ,hand over the money there and then but u wait until after food is ready for the change. The cash/change exchange surely takes a matter of secs. So if your mate handed the guy a 50 and walked out of shop as he turned to the til then tbh its his own fault. The cashier was careless but ur mate was moreso ( not to mention ignorant taking a call mid transaction..... height of rudeness)


  • #21
    Rayne Wooney
    Registered Users, Registered Users 2 Posts: 14,134 ✭✭✭✭Rayne Wooney


    Bongalongherb wrote: »
    Yes, because the customer wasn't there. Simple really, the customer should have been there but wasn't, and thought a phone-call was more important to leave the premises so wasn't on the premises at the time. Lesson learned from that customer not to leave the premises like they did again, or it could happen again anywhere else in any place.

    The customer wasn't where? The customer paid for the food to be given to him and it wasn't, the phone call is irrelevant. The restaurant assumed the food would be safe on the counter and they were wrong, the transaction wasn't complete on their end because they didn't get the food to the customer, they weren't paid to deliver the food to the counter where anyone could have it.

    The restaurant were wrong but there's nothing he can do really


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  • #22
    Bongalongherb
    Closed Accounts Posts: 3,766 ✭✭✭Bongalongherb


    Rayne Wooney wrote: »
    The customer wasn't where? The customer paid for the food to be given to him and it wasn't, the phone call is irrelevant. The restaurant assumed the food would be safe on the counter and they were wrong, the transaction wasn't complete on their end because they didn't get the food to the customer, they weren't paid to deliver the food to the counter where anyone could have it.

    The restaurant were wrong but there's nothing he can do really

    We all know how busy takeaways are, so are you suggesting that the worker just stand there waiting for the customer to finish their private call to hand the customer the order and cash while other customers are waiting for service ?. I don't care what anyone says, the customer was in the wrong and should have been there.


  • #23
    Rayne Wooney
    Registered Users, Registered Users 2 Posts: 14,134 ✭✭✭✭Rayne Wooney


    Bongalongherb wrote: »
    We all know how busy takeaways are, so are you suggesting that the worker just stand there waiting for the customer to finish their private call to hand the customer the order and cash while other customers are waiting for service ?. I don't care what anyone says, the customer was in the wrong and should have been there.


    The food and money were in their possession, they gave away possession to someone who wasn't the person who paid them. There are plenty of places behind the counter the money and food would have been safe but they took a risk. They are at fault, the phone call is irrelevant no matter how rude you think it is.


  • #24
    runawaybishop
    Registered Users, Registered Users 2 Posts: 9,521 ✭✭✭runawaybishop


    Bongalongherb wrote: »
    It makes no difference. The customer paid for his/her order and was awaiting for change and food but decides that a phone-call is more important and so leaves the premises when he/she should have waited. It's no-one else's fault except the customers, you don't walk out at the end of an order. You take your food and change and then walk out and answer the phone.

    These places are busy enough than to be standing there waiting for the customer to finish his private phone-call and come back in at his/her leisure.

    Nonsense. The staff member handed food and money over to some random spoofer. Of course they are completely at fault.


  • #25
    gizmo555
    Closed Accounts Posts: 2,878 ✭✭✭gizmo555


    Bongalongherb wrote: »
    I don't care what anyone says . . .

    That's clear. Good to know we're all entitled to your opinion.


  • #26
    MrMojoRising
    Registered Users, Registered Users 2 Posts: 257 ✭✭MrMojoRising


    Stheno wrote: »
    Can't imagine he is tbh

    What a helpful post


  • #27
    davo10
    Closed Accounts Posts: 6,926 ✭✭✭davo10


    runawaybishop wrote: »
    Nonsense. The staff member handed food and money over to some random spoofer. Of course they are completely at fault.

    What is the norm here? You order, pay, and wait for your food & change. You have to be some breed of stupid to hand over €50 and expect the staff to wait for you to come back 10mins later to hand over the goods while you take a phone call. From reading other threads, it seems vendors are not actually legally required to give change, perhaps one of the legal guys will refute/confirm this.


  • #28
    hullaballoo
    Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators, Paid Member Posts: 18,806 Admin ✭✭✭✭✭hullaballoo


    MrMojoRising wrote: »
    What a helpful post
    MOD: If you have a problem with a post, report it. Do not backseat moderate.


  • #29
    gizmo555
    Closed Accounts Posts: 2,878 ✭✭✭gizmo555


    davo10 wrote: »
    You have to be some breed of stupid to hand over €50 and expect the staff to wait for you to come back 10mins later to hand over the goods while you take a phone call.

    It's amazing how posters who're taking the staff's side are just making stuff up as they go along to support their argument. You have no idea how long the customer took for his call, whether it was ten minutes or ten seconds.


  • #30
    davo10
    Closed Accounts Posts: 6,926 ✭✭✭davo10


    gizmo555 wrote: »
    It's amazing how posters who're taking the staff's side are just making stuff up as they go along to support their argument. You have no idea how long the customer took for his call, whether it was ten minutes or ten seconds.

    What we do know according to the op is that he exited the premices leaving his money and food there, doesn't matter if it was 10 minutes or 10 seconds, the industry norm is that you wait for both.


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  • #31
    runawaybishop
    Registered Users, Registered Users 2 Posts: 9,521 ✭✭✭runawaybishop


    davo10 wrote: »
    What is the norm here? You order, pay, and wait for your food & change. You have to be some breed of stupid to hand over €50 and expect the staff to wait for you to come back 10mins later to hand over the goods while you take a phone call. From reading other threads, it seems vendors are not actually legally required to give change, perhaps one of the legal guys will refute/confirm this.

    The norm is your change and food isn't given to a stranger.


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