Subway staff aren't trained to change their gloves after handling money

esforum · 22-12-2015 04:26PM

Do Me Good wrote: »

Staff "You want any sauces?"
Me "Just a very small bit of ketchup"

All they hear is the word 'ketchup' and before you know it, there's a bucket load of it on your role! One time, I tried to anticipate this mistake - I said "just a very small bit (and gestured) understand... small?". The fella beside me laughed, and she sarcastically replied "yes". She then poured on a bucket load and I shouted "whoaa whoa whoaaaah"! The fella beside me was in stitches.

Define a small bit, is it a set weight or volume? How long is long? You cannot blame someone for having a different interpretation of a non defined sauce amount. regardless, who the **** puts ketchup on anything thats available in Subway?

irish_goat wrote: »

Do you change gloves in between handing over your money and eating the sandwich?

This. Its a very valid point. You were being pointlessly annoying to the staff.

Do Me Good wrote: »

But she's touching the food that everyone is eating. If that's the case, why bother using gloves at all?

vegetarians, Vegans, nut allergies, Diary allergies.................

by the way Op, you have atrocious spelling. Even roll is spelt wrong.

SlowBlowin wrote: »

I hate this PC rubbish. Everyone knew what the OP was saying, why so many jump on the PC bandwagon.

I fly from Kerry to Luton 2 of 3 times a month (with Mr. O'Leary), and it is not possible to understand the safety announcements as at least 90% of staff do not natively speak the same language as the majority of the passengers (PC way of saying foreigners).

Lets wait until a incident, get some people killed, then someone will be bold enough to make a change.

Ive never been to subway.

SB

Well besides the stupid pointless foreigner attack, previous threads around here will show you why a lot of these jobs are taken by foreign staff. Also, its not easy to become fluent in a second language that may in certain occasions differ greatly from your own in context, usage and grammer.

Don't you get bored only travelling to English speaking countries? I mean, maybe you should visit the rest of europe, some are very nice.

SlowBlowin · 22-12-2015 04:27PM

From subway management, answer about gloves..

It is a pain to constantly change gloves. HOWEVER.... Subway does actually have rules regarding glove usage. For example, the person wearing their gloves when they are finished making a sandwich and then handling money... that is a huge NO. Gloves are not supposed to be worn at the register at all. There are charts that Subway has available to note when one needs to change gloves or wash hands. I do get the worker POV that it's a pain to change gloves when, say, going from meats to veggies, and I even admit to not always being scrupulous about changing gloves every single time.

The problem here is one that I will continually harp on, which is bad training and poor supervision from monthly reviews. All Subways are supposed to be periodically evaluated by a reviewer from corporate, and either the workers do a good job of not showing the bad when the reviewer is around, or the reviewer is an inept reviewer.

If the problem really gets persistent, keep the receipt and do the survey at the bottom. Those surveys get forwarded up the chain of command to District Managers, and depending on who owns that particular franchise determine how fast action happens. I've seen changes happen and people ultimately get fired thanks to those surveys!

Eponymous · 22-12-2015 04:28PM

Do Me Good wrote: »

The kitchen that mammy cooks doesn't have hundreds of people passing through it every day

That's what she wants you to think.

Duuuuurty.

SlowBlowin · 22-12-2015 04:33PM

esforum wrote: »

Well besides the stupid pointless foreigner attack, previous threads around here will show you why a lot of these jobs are taken by foreign staff. Also, its not easy to become fluent in a second language that may in certain occasions differ greatly from your own in context, usage and grammer.

Don't you get bored only travelling to English speaking countries? I mean, maybe you should visit the rest of europe, some are very nice.

Oh dear.. I do speak other languages, but not troll.

smash · 22-12-2015 04:47PM

mahoganygas wrote: »

So does Dylan McGrath and his chefs at the Rustic Stone?

You're really comparing trained career chefs with burger flippers on a minimum wage?

MRnotlob606 · 22-12-2015 04:51PM

Do Me Good wrote: »

At least the last two times I paid attention to it anyway. Last night this foreign one said to me "What salads would you like". I said "if you could just change your gloves after handling the cash". She paused and then replied "so you want all salads?". I repeated "if you could just change your gloves after handling the cash". Then she reluctantly changed her gloves with a sour puss.

The other issues I have with the foreign staff:

Staff "You want any sauces?"
Me "Just a very small bit of ketchup"

All they hear is the word 'ketchup' and before you know it, there's a bucket load of it on your role! One time, I tried to anticipate this mistake - I said "just a very small bit (and gestured) understand... small?". The fella beside me laughed, and she sarcastically replied "yes". She then poured on a bucket load and I shouted "whoaa whoa whoaaaah"! The fella beside me was in stitches.

I can see a Quentin Tarantino film here.

Do Me Good · 22-12-2015 04:53PM

EazyD wrote: »

See that mobile phone in your pocket? Pretty much guaranteed that there is as much if not more germs on it than a toilet seat. Doesnt seem to bother people though.

What kind of germs though?? It's not about quantity. Would you rather lick my toilet seat or your phone, if you'd a choice!? That'll shut him up.

Do Me Good · 22-12-2015 04:54PM

Duggy747 wrote: »

Actually, their worst offence is putting the cheese on wrong.

It should be this!

Tastes the same to me.

The Backwards Man · 22-12-2015 04:57PM

OP wouldn't get on too well at tae time in the bog. Whatever you can't brush off your sandwich you eat.

DarkyHughes · 22-12-2015 04:59PM

I can't imagine much training goes into taking a glove of your hand.

stoneill · 22-12-2015 04:59PM

Ask for knob cheese and lung butter next time.

Do Me Good · 22-12-2015 05:03PM

esforum wrote: »

Define a small bit, is it a set weight or volume?

Anything that's not a f**kin' bucket load for fcuk sake! Such a smart ass

I will not feed you throll

DarkyHughes · 22-12-2015 05:07PM

Do Me Good wrote: »

Anything that's not a bucket load for fcuk sake! Such a smart ass

I will not feed you throll

What about 95% of a bucket load? :pac:

ScumLord · 22-12-2015 05:08PM

I'm sure subway do train their staff, it's up to the local manager to ensure it's followed.

Have to agree on the sauce thing. So many places do it though, not just subway, to much just ruins the sandwich.

My local subway is fairly excellent though, they certainly do change their gloves all the time. I remember getting a subway over in the UK and it was a complete mess. I think there are people who think they're doing you a favour by putting loads in the sandwich but it just turns into an uncontrollable mess.

That's partly what I like about subway, the good ones have a system and generally you get the same manageable sandwich every time.

SlowBlowin · 22-12-2015 05:16PM

Do Me Good wrote: »

Anything that's not a f**kin' bucket load for fcuk sake! Such a smart ass

I will not feed you throll

Loved the way he attacked OP for grammar, and defended Subway staff over the difficulties in learning language. I assume only a basic grasp of the language is required for the job at subway and hard/irrelevant words like "small" and "bit" are not required.

SB

c_man · 22-12-2015 05:20PM

I'm not into Subway much, but any time I am I often end up asking for more sauce. I want to go to yer ones!

Do Me Good · 22-12-2015 05:22PM

c_man wrote: »

I'm not into Subway much, but any time I am I often end up asking for more sauce. I want to go to yer ones!

Well there's two ones there. The other is usually on the phone under the counter, so you're likely to get the right one.

topper75 · 22-12-2015 05:35PM

SlowBlowin wrote: »

When there is an incident, someone needs to clearly take control of the passengers (like in the Hudson river landing), this would not happen today.

Though we all may live long lives, none of us, for the rest of our days will ever see the likes of that Hudson landing you refer to.

If Irish turn their noses up at jobs, what is going to naturally happen next...?

Duiske · 22-12-2015 05:38PM

davo2001 wrote: »

Maybe you should learn how to spell before berating foreign staff?

Yes, because anyone who dares make a spelling mistake has absolutely no right to expect their food to be prepared hygienically.

SlowBlowin · 22-12-2015 05:53PM

topper75 wrote: »

Though we all may live long lives, none of us, for the rest of our days will ever see the likes of that Hudson landing you refer to.

If Irish turn their noses up at jobs, what is going to naturally happen next...?

Yes its explained in the film Idiocracy (especially weird considering the news of the Chinese waste dump collapse yesterday).

I guess that means that the phrase "if a jobs worth doing, its worth doing properly" is now dead. I always thought safely was a prerequisite of any western airline", I guess not.

SB

esforum · 22-12-2015 05:55PM

Do Me Good wrote: »

Anything that's not a f**kin' bucket load for fcuk sake! Such a smart ass

I will not feed you throll

What size bucket? If you have a big bucket but I have a small bucket is the right amount a small bucket compared to your big bucket?

SlowBlowin · 22-12-2015 05:57PM

esforum wrote: »

What size bucket? If you have a big bucket but I have a small bucket is the right amount a small bucket compared to your big bucket?

But your buckets, are far, far away.....

Tarzana2 · 22-12-2015 05:58PM

irish_goat wrote: »

Do you change gloves in between handing over your money and eating the sandwich?

These people are handling a LOT of money which makes a difference. The more you handle, the much more likely you are to have a high amount of dodgy bacterial load on your hands. The amount makes a difference.

mfceiling · 22-12-2015 06:15PM

EazyD wrote: »

See that mobile phone in your pocket? Pretty much guaranteed that there is as much if not more germs on it than a toilet seat. Doesnt seem to bother people though.

Pretty sure most people don't eat their mobile phone.

Kev W · 22-12-2015 06:22PM

super_furry wrote: »

Subway is bad.

So, so bad.

It's comforting how they take the guesswork out of ordering by making sandwiches that taste exactly the same no matter what they put in them.

It's an amazing feat if you think about it.

ceadaoin. · 22-12-2015 06:23PM

mfceiling wrote: »

Pretty sure most people don't eat their mobile phone.

Lots of people don't wash their hands before eating

HmmmIFeelNice · 22-12-2015 07:55PM

Well, looks like his/her lack of political correctness got got him/her banned!

Subway staff aren't trained to change their gloves after handling money

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