Moto G - [Threads Merged]

caviardreams · 04-10-2015 08:26PM

geecee wrote: »

Is amazon.it the only place that I can buy the 2GB model of the 3rd generation?
Seems to be unavailable everywhere else?

I just preordered it from amazon uk - ships 22nd october apparently. Not ideal, but worth the wait hopefully. It dropped by £10 a couple of days ago, so an added bonus!

thesandeman · 06-10-2015 11:16PM

Just been notified of an OS update on my 2nd Gen. Anybody done it yet? I don't want to be a Guinea pig.
Lollipop has worked fine for me since I got the courage so I'm less apprehensive about this one.

_Tombstone_ · 06-10-2015 11:19PM

thesandeman wrote: »

Just been notified of an OS update on my 2nd Gen. Anybody done it yet? I don't want to be a Guinea pig.
Lollipop has worked fine for me since I got the courage so I'm less apprehensive about this one.

5.1?

thesandeman · 06-10-2015 11:53PM

Dunno! And I seem to have lost it again, but if it's anything like the last time it will remind me every ten minutes.

Dave..M · 07-10-2015 08:49AM

Check the size of the file, if circa 10mb its likely just the small stagefright and assorted bug fix patch, depending on your system version it could be a larger patch circa 140 (but still 5.0.2). Android version change would be larger again.

Burns71 · 07-10-2015 09:31AM

Hi, I received the download last night and tried to install it. It was the stagefright and bug fix patch as far as I can tell. My phone (Moto G 2nd gen XT1068) has now locked up!! The phone was standard, nothing loaded on it apart from official android software. It hangs on the android load screen and won't do anything else. I have tried to factory reset it a few times but no go... My phone is 16 days outside the 12 month warranty and Motorola customer care want me to send it to their repair centre in Dublin and pay for it myself. Any advice on what I can do? Anybody have any idea on how much this will cost?

thesandeman · 07-10-2015 09:43AM

Oh oh! That's why I didn't want to chance it yet.

Stallingrad · 07-10-2015 09:55AM

Feck, mine's half way through the update….

physioman · 07-10-2015 10:57AM

Stallingrad wrote: »

Feck, mine's half way through the update….

Updated mine this morning and no problems

Nono Toure · 07-10-2015 11:35AM

What will the new update do? The only problem I have with my phone is coverage issues, calls dropping etc. Not sure if it's the phone or my network.

dots104 · 07-10-2015 11:38AM

Nono Toure wrote: »

What will the new update do? The only problem I have with my phone is coverage issues, calls dropping etc. Not sure if it's the phone or my network.

I'm having awful trouble with the same in the Dublin area. Dropping calls all the time. Getting real fed up with it now. Is this down to a software or hardware fault?

Nono Toure · 07-10-2015 11:41AM

dots104 wrote: »

I'm having awful trouble with the same in the Dublin area. Dropping calls all the time. Getting real fed up with it now. Is this down to a software or hardware fault?

Yesterday every call I was on dropped. Does yours make a load of screechy noises and then drop? Mine does. It'll go haywire, my earpiece starts making all sorts of noises, then the call drops.

Burns71 · 07-10-2015 11:51AM

If I send my phone off the get fixed what are the chances that it is only a softwre fix that is required? The quote I have been given for that isn't too bad but if they have to replace anything then it's crazy money!! Getting desperate here and the motorola call centre won't know for a "few" days if my warranty will be extended to cover this repair.

Stallingrad · 07-10-2015 11:55AM

Seems to have worked, had some trouble powering the phone up after though...

dots104 · 07-10-2015 03:54PM

Nono Toure wrote: »

Yesterday every call I was on dropped. Does yours make a load of screechy noises and then drop? Mine does. It'll go haywire, my earpiece starts making all sorts of noises, then the call drops.

The noise i get is like the other person is in an windy area and then the phone calls cuts out. Think i might just give up on it. The 8gb storage is really getting a pain now.

nc6000 · 07-10-2015 04:40PM

Nono Toure wrote: »

Yesterday every call I was on dropped. Does yours make a load of screechy noises and then drop? Mine does. It'll go haywire, my earpiece starts making all sorts of noises, then the call drops.

Mine does that. Not every call or even every second but it's bloody annoying. I've a 1st Gen running 5.0.2.

Nono Toure · 07-10-2015 04:40PM

dots104 wrote: »

The noise i get is like the other person is in an windy area and then the phone calls cuts out. Think i might just give up on it. The 8gb storage is really getting a pain now.

Yeah the 8gb is annoying especially seeing as 3gb of that is used with pre-loaded crap. I'm with Vodafone, I assumed it was just their coverage. What network are you with?

Yakult · 07-10-2015 08:16PM

Decided to do the update.. Now Im stuck in the M logo stage of booting up. Must be nearly an hour now. Any ideas what to do?

whiteboard · 07-10-2015 08:18PM

have the same problem - stuck on the M logo too
not good for an official update!

Yakult · 07-10-2015 08:22PM

whiteboard wrote: »

have the same problem - stuck on the M logo too
not good for an official update!

Happy not to be the only one! :pac:

_Tombstone_ · 07-10-2015 10:14PM

Jaysus, Motorola bang on about how quick they get updates rolled out.

All they do is break their phones.

Yakult · 07-10-2015 10:25PM

Stuck in boot loop no matter what. Tried clearing cache partition and factory reset in flash mode, no good.

Burns71 · 07-10-2015 10:35PM

Hi, the exact same thing happned to me last night. Tried clearing cache and factory reset and still nothing. The phone is packed up and ready to post up to Dublin service centre in the morning .... and if I'm realy lucky Motorola won't charge me for having to fix their mistake (16 days out on my 12 month warranty!!). Not very impressed with Motorola customer care service today.

Yakult · 07-10-2015 10:44PM

Burns71 wrote: »

Hi, the exact same thing happned to me last night. Tried clearing cache and factory reset and still nothing. The phone is packed up and ready to post up to Dublin service centre in the morning .... and if I'm realy lucky Motorola won't charge me for having to fix their mistake (16 days out on my 12 month warranty!!). Not very impressed with Motorola customer care service today.

Ugh. Why did I have to update!

Ive emailed them and will do the same thing I'd say. Still a month left in Warranty.:rolleyes:

whiteboard · 07-10-2015 11:19PM

I think I am well out of warranty - need to check though
So interested to hear how you get on but may have to find another way
running 2 simms, so a real bummer trying to rig up 2 phones to replace

whiteboard · 07-10-2015 11:41PM

Found this which I am in the process of executing
best instructions so far

https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/101072/p/30,6720,9197

will let know how i get on

Nichard Dixon · 08-10-2015 02:03AM

probably good to back up things, and do a Factory Reset before the upgrade.

Stallingrad · 08-10-2015 09:35AM

What utter BS that an upgrade can mess up a perfect phone. Apple may be over priced but the kind of nonsense I've seen on Android never happens with iOS.

Burns71 · 08-10-2015 10:56AM

Having a look on the net it's not just us it's happned to. Posts on Reddit and on Motorola's forum report the same thing. I can't post links because i'm a new user but if you have a look on forums.motorola.com under Moto G 2nd Gen you will find posts. So they must know about the issue but I was assured yesterday that there is no problem with the update. I would advise anyone to very careful in installing the update. Mine is a XT1068 2nd Gen and I was wondering what models of Moto G did you guys try to update? Just trying to figure out if it's just an issue with the XT1068?

dots104 · 08-10-2015 11:14AM

Nono Toure wrote: »

Yeah the 8gb is annoying especially seeing as 3gb of that is used with pre-loaded crap. I'm with Vodafone, I assumed it was just their coverage. What network are you with?

Im with meteor at the moment

Moto G - [Threads Merged]

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