SportsDirect.com

mcirsta · 11-09-2015 09:42AM

The_Morrigan wrote: »

I actually got into a spate with them on twitter over it. I don't care how much they apologise, if I'm paying for delivery within 4-5 working days I do not expect my delivery to be picked up on day one and put on a plane in Gatwick on day 4. They can't explain what happened on those days inbetween, they can only apologise for the delays.

My thoughts exactly... furthermore there's no progress messages, no nothing ... I ordered on the 7th of September and need the stuff by the 17th of September ... no problem I though, 5 day delivery ... yet here we are on the 11th and I don't even have a DHL tracking number ... I mean seriously what the ...

I hate it when this happens, their delivery was very OK but now with this whole Barlin company they messed it all up.

mcirsta · 11-09-2015 09:48AM

Seve OB wrote: »

But if you are paying for delivery within 4-5 days, once it arrives by day 5 you have nothing to argue and it is none of your business what happens to it in between.

Sure but it should be here on Monday then and I doubt it will be ... also I hate being kept in the dark like this ... is it that hard to post a tracking number if they already sent it ?

Kimbot · 11-09-2015 09:52AM

mcirsta wrote: »

Sure but it should be here on Monday then and I doubt it will be ... also I hate being kept in the dark like this ... is it that hard to post a tracking number if they already sent it ?

What status is your order at on the SD website? Do remember that some items might not be in stock aswell which would delay an order. I have put through a tonne of orders on SD this year and I havent had an ounce of bother with Barlin delivery TBH, some of my stuff arrived a day early and the gut brought my package home, rang me later in the evening and dropped it into me a short while later.

The_Morrigan · 11-09-2015 09:56AM

Seve OB wrote: »

But if you are paying for delivery within 4-5 days, once it arrives by day 5 you have nothing to argue and it is none of your business what happens to it in between.

It is my business, if come day 5 there is no delivery I've paid for a service that they have not delivered (literally).
They admitted there were delays in delivery - they never notified me of such & they should. In the private messages with them I did say if the delivery was free then I wouldn't care so much, but if I have to pay for my goods to be delivered within a certain timeline I expect it to be expedited in a timely fashion, not left sitting around for a few days after it has been picked up from their warehouse.

mcirsta · 11-09-2015 10:03AM

jonny24ie wrote: »

What status is your order at on the SD website? Do remember that some items might not be in stock aswell which would delay an order. I have put through a tonne of orders on SD this year and I havent had an ounce of bother with Barlin delivery TBH, some of my stuff arrived a day early and the gut brought my package home, rang me later in the evening and dropped it into me a short while later.

It's in "Ready to ship" since Monday ... that's what's frustrates me most ... they guy there did a hell of a good job, everything was packaged and ready to ship in one day ( had lots of different items ) and now ... nothing, not a word.

Kimbot · 11-09-2015 10:36AM

mcirsta wrote: »

It's in "Ready to ship" since Monday ... that's what's frustrates me most ... they guy there did a hell of a good job, everything was packaged and ready to ship in one day ( had lots of different items ) and now ... nothing, not a word.

Well once its ready to ship its normally collected straight away.

Soarer · 11-09-2015 11:05AM

The_Morrigan wrote: »

It is my business, if come day 5 there is no delivery I've paid for a service that they have not delivered (literally).
They admitted there were delays in delivery - they never notified me of such & they should. In the private messages with them I did say if the delivery was free then I wouldn't care so much, but if I have to pay for my goods to be delivered within a certain timeline I expect it to be expedited in a timely fashion, not left sitting around for a few days after it has been picked up from their warehouse.

Maybe wait until then before you start moaning?

_Tombstone_ · 11-09-2015 11:20AM

What's with all this delivery chat????

And nobodys deliveries were even late I don't think!!

_Tombstone_ · 11-09-2015 11:22AM

Soarer wrote: »

Maybe wait until then before you start moaning?

+1

Wasting everyone's time!!

vicwatson · 11-09-2015 11:27AM

Thought this was Bargain Alerts? There is a forum for consumer issues

mcirsta · 11-09-2015 01:20PM

vicwatson wrote: »

Thought this was Bargain Alerts? There is a forum for consumer issues

Sorry, didn't know where else to complain about it ... and sincer other people did complain about this too.

Btw my order really is late , it was supposed to be here today. Still I'll shut up about it, just wanted to know if anyone else is having issues with this.

mcirsta · 11-09-2015 01:20PM

vicwatson wrote: »

Thought this was Bargain Alerts? There is a forum for consumer issues

Sorry, didn't know where else to complain about it ... and since other people did complain about this too...

Btw my order really is late , it was supposed to be here today. Still I'll shut up about it, just wanted to know if anyone else is having issues with this.

Jayop · 11-09-2015 01:22PM

mcirsta wrote: »

Sorry, didn't know where else to complain about it ... and since other people did complain about this too...

Btw my order really is late , it was supposed to be here today. Still I'll shut up about it, just wanted to know if anyone else is having issues with this.

They come by courier so it might not be late yet. They can come at any time.

Soarer · 11-09-2015 02:09PM

mcirsta wrote: »

Sorry, didn't know where else to complain about it ... and since other people did complain about this too...

Btw my order really is late , it was supposed to be here today. Still I'll shut up about it, just wanted to know if anyone else is having issues with this.

You said you placed the order Monday, and it's 4-5 business day delivery.
The day you place the order isn't counted as one of the business. So you've:
Tuesday - Day 1
Wednesday - Day 2
Thursday - Day 3
Friday (Today) - Day 4
Sat. and Sun. aren't included.
Monday - Day 5.

That's your timeline.

blastman · 11-09-2015 06:14PM

youcancallmeal wrote: »

Dunno where you read that but it's nonsense, there is no flare at all in 501s, they are a straight loose fit. If you want boot cut then it's Levis 517 which they don't have on sportsdirect

Here, near the bottom of the page, first review.

Soarer · 11-09-2015 07:47PM

Proper 501s aren't flared.

These ones, at nearly quarter of RRP, mightn't necessarily be premium grade. Mike Ashley's involved!

mcirsta · 12-09-2015 10:49AM

OK so today I got the message that Barlin finally picked up my order and surprise, surprise, it's already in my town and being delivered on Monday.

If anyone is having problems the good news is that delivery is on time, the bad news is that they'll give you quite a scare as you'll see the progress on your order shipment very, very late.

Thank to everyone here that helped out and sorry for going offtopic.

mcirsta · 12-09-2015 10:50AM

OK so today I got the message that Barlin finally picked up my order and surprise, surprise, it's already in my town and being delivered on Monday.

If anyone is having problems the good news is that delivery is on time, the bad news is that they'll give you quite a scare as you'll see the progress on your order shipment very, very late.

Thanks to everyone here that helped out and sorry for going offtopic.

vicwatson · 12-09-2015 11:31AM

Phew, good info to know.

Seve OB · 13-09-2015 12:11PM

mcirsta wrote: »

OK so today I got the message that Barlin finally picked up my order and surprise, surprise, it's already in my town and being delivered on Monday.

If anyone is having problems the good news is that delivery is on time, the bad news is that they'll give you quite a scare as you'll see the progress on your order shipment very, very late.

Thanks to everyone here that helped out and sorry for going offtopic.

But sure it's always been like that

SubatomicKiwi · 13-09-2015 12:35PM

Seve OB wrote:

But sure it's always been like that

I ordered Thursday and just got an email with the tracking number this morning, think delivery will still take till the end of next week?

upinthesky · 13-09-2015 01:11PM

Don't go by emails, go onto the site, log in, click my orders and track order, go by this, if you have ordered before you will see a pattern and it will give you an idea when the packgage will arrive, at least this is how i do it

makeandcreate · 13-09-2015 02:24PM

Just gone a bit mad and ordered a load of stuff from here. Stocked up on trainers, boots and hoodies for all the family, going to put them away for Xmas lessen the costs. And got my brother some fishing gear.

purplestar77 · 13-09-2015 03:04PM

Just wanted to add I've found delivery to be very fast - ordered 2 pairs of kids skechers on Wednesday lunchtime and they were delivered yesterday afternoon (Sat)

stoutykid · 15-09-2015 10:52AM

Anyone able to explain why i got charged €16 delivery when website says €11.99? Hoping i would get a quicker answer than emailing sports direct directly...thanks in advance

The_Kew_Tour · 15-09-2015 11:15AM

Is everything by courier?

Just want buy few things but not sure I'll be around for collection

SubatomicKiwi · 15-09-2015 11:18AM

Ordered Thursday with standard delivery, just arrived there.

Paulzx · 15-09-2015 03:45PM

Ordered 10/9/2015 (after business hours) and got delivery today 15/9/2015.

3 business days. Never had a problem with delivery from sportsdirect

Snoopy1 · 15-09-2015 03:48PM

I ordered Thursday and got my delivery today.
Now boyfriend wants to order more

Kimbot · 15-09-2015 03:55PM

stoutykid wrote: »

Anyone able to explain why i got charged €16 delivery when website says €11.99? Hoping i would get a quicker answer than emailing sports direct directly...thanks in advance

Not all shipping is €11.99, it varies depending on size and weight etc.

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