Microsoft scam still going

So i got an unexpected phone call from microsoft this morning and ruined my full 4 hours im in a very bad mood now.
the guys were indian and were wasting my time.
they asked me to type in cntrl and r.
and they said there are errors and warnings.
then he told me to open up windows explorer and type in showmypc.com
and then download something and followed and i gave him my number and then he started controlling it?! :mad:
i kind of believed the guy as he explained the warnings and errors quite well that they can destroy my computers files etc.

i got very very very nervous as he had control of my computer?
then i turned it off and he got very angry, and gave out to me as i asked him how long would it take and then he furiously said it will take even more time now because i turned it off?
then the things started getting sketchy as he started asking FOR MONEY!
It made me go wild and i gave him some sh!t afterwards and he was like sir slow down your voice, you need to pay or else i'll call the cops to your house, whats your address?
At this stage i knew the guy was calling from a foreign country as he said he was based in DUBLIN?


He threatened to call the cops to my house haha?
I'm just wondering where he got my number from and how do they know ive a computer with problems?
Also he threatened to block my computer and it'll never work again?

I'm just relieved my computer is fine...

robinph wrote: »

They didn't know your phone number, they just call every number.

They didn't know you had a computer with problems, they just tell everyone the same story and eventually someone will bite.

Your computer is now definatly NOT fine. Do not reconnect it to the internet.

You should now change all of your online passwords for any website or email, keep an eye out for suspicious activity on your bank accounts or cards and probably completely wipe and reinstall the OS on your PC.

Thanks for that Rob appreciate it a lot!

Can anyone help me return the programs that were on the left hand side of my screen?
Like the recycling box etc?

http://gyazo.com/54e5bd59fc5747e3f6665560aa08936a

Also i just had upgraded to WINDOWS 10 yesterday

bluewolf wrote: »

Did you reconnect it to the net?
They can remotely control your computer, it's not the placement of your icons you need to be worrying about

Yeah why not? I deleted the teamviewer thingy what else can they do?

Any recommendations?

Op, turn the bloody computer off!

Delete what you like, you've already given them the access they need. Your computer needs to go to a specialist who can wipe it entirely.

LuckyDude12 wrote: »

Yeah why not? I deleted the teamviewer thingy what else can they do?

Any recommendations?

Get your computer seen to by an expert. You dont know what they have installed on it. If you have any photos/music on there that you want to keep then do not reconnect that computer to the internet until you have had it seen to and an expert can extract them cleanly.

LuckyDude12 wrote: »

I think they did something to my antivirus..

The went onto do you know cmd and theres this black window and you type in a few letters and stuff? They did that and it said microsoft protection has failed they must of turned off my antivirus protection?

Can anyone help please

Can anyone help with what?

You've been told by numerous people to turn off your computer but you've turned it back on again.

You've been told to bring it to a specialist, so go do that.

Send computer to a specialist or wipe the hdd. Change all passwords to emails, bank details, etc once its cleaned. Or use different computer to change details.

If your not a techie, turn off the PC, before you end up bricking it.

He might have been so pissed because he didn't get to finish, but just in case i would change HDD/Passwords. If you use credit card on it, ring the bank and let them know what happened.