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Oasis1974 · 06-12-2014 05:01PM

red_bairn wrote: »

Best to ring them and ask. You could see if there is an alternative item.

You'll have to wait don't be picking inferior parts to get a faster delivery.This is the length of time my near full build took.Bank transfer clearance Parts out of stock and shipping over a weekend.
2014-11-16 at 16:34 Online-Order
2014-11-18
Your payment conclusion via Prepayment was confirmed us.

2014-11-24 at 15:20 Mail about missing parts sent.
2014-11-26 at 11:38 The goods are ready for collection or assembling.
2014-11-26 at 14:02 The invoice was made.
2014-11-26 at 18:00 The goods were dispatched. - 3 package(s).
2014-12-01 at 11:45 The goods were delivered to you.

altairscreed · 06-12-2014 08:09PM

Oasis1974 wrote: »

You'll have to wait don't be picking inferior parts to get a faster delivery.This is the length of time my near full build took.Bank transfer clearance Parts out of stock and shipping over a weekend.
2014-11-16 at 16:34 Online-Order
2014-11-18
Your payment conclusion via Prepayment was confirmed us.

2014-11-24 at 15:20 Mail about missing parts sent.
2014-11-26 at 11:38 The goods are ready for collection or assembling.
2014-11-26 at 14:02 The invoice was made.
2014-11-26 at 18:00 The goods were dispatched. - 3 package(s).
2014-12-01 at 11:45 The goods were delivered to you.

I couldn't even wait for the part, the motherboard isn't even on the site anymore so I had to order from amazon.it, it cost a bit more but it was the board I wanted. Fairly bad experence for my first time ordering through them.:(

Kanney · 08-12-2014 03:43PM

Just got my mail about missing parts, due on Wednesday, so expecting to receive next Monday

cherryghost · 08-12-2014 03:46PM

Mine arrived today after being dispatched Wednesday evening. They seem very hit and miss regardless. I think their stock checker on their site is completely and utterly wrong.

Kanney · 08-12-2014 03:49PM

Seems to be, I mean once it arrives and seeing what I've got I'll be delighted but 2 weeks it will have taken in total unfortunately

Kanney · 08-12-2014 05:39PM

lunacy, did you end up getting your build yet?

lunacyfoundme · 08-12-2014 05:46PM

Kanney wrote: »

lunacy, did you end up getting your build yet?

Yes I meant to update but have been far too busy playing Far Cry 4 on Ultra at 60 fps.

Parts arrived on Thursday about half 2. Building a PC is far easier than I remember, people shouldn't buy pre-builts from retailers at all.

Re the stock system, by their own admission the HV stock levels aren't always up to date. I think it's absolutely shambolic for a large scale retailer to have a stock system accessible to the public for the purpose of sales not updated in real time.

I don't think you could use them if you had to be certain of stock levels and delivery dates.

red_bairn · 08-12-2014 07:42PM

lunacyfoundme wrote:

Re the stock system, by their own admission the HV stock levels aren't always up to date. I think it's absolutely shambolic for a large scale retailer to have a stock system accessible to the public for the purpose of sales not updated in real time.

I agree about the stock system but as soon as I called them on the Friday about changing my tower to the similar model with a window and cable management, they told me that I wouldn't need to pay an extra fiver for it, even though I was willing to, and they sent it out that evening. It was delivered the following Wednesday. I'm pretty happy with them tbh.

jamesk014 · 08-12-2014 08:51PM

Used them myself about 4 months ago for a total of â‚¬600. just went into a branch of who I'm with (Ulster bank) and was as easy as giving the info HWVS give you and you accepting t and c and choosing wheather to pay a small few to rush the exchange or wait a week I think it was without. once they receive it the process the order I think once they got mine it was a week to arrive at my door not a crincle in a box or anything.

Kanney · 08-12-2014 09:40PM

lunacyfoundme wrote: »

Yes I meant to update but have been far too busy playing Far Cry 4 on Ultra at 60 fps.

Parts arrived on Thursday about half 2. Building a PC is far easier than I remember, people shouldn't buy pre-builts from retailers at all.

Re the stock system, by their own admission the HV stock levels aren't always up to date. I think it's absolutely shambolic for a large scale retailer to have a stock system accessible to the public for the purpose of sales not updated in real time.

I don't think you could use them if you had to be certain of stock levels and delivery dates.

Nice, what specs is it?

I'm buzzing to play Far Cry 4

Oasis1974 · 09-12-2014 10:00AM

jamesk014 wrote: »

Used them myself about 4 months ago for a total of â‚¬600. just went into a branch of who I'm with (Ulster bank) and was as easy as giving the info HWVS give you and you accepting t and c and choosing wheather to pay a small few to rush the exchange or wait a week I think it was without. once they receive it the process the order I think once they got mine it was a week to arrive at my door not a crincle in a box or anything.

Ulster Bank don't have online banking?

jamesk014 · 09-12-2014 02:25PM

Oasis1974 wrote:

Ulster Bank don't have online banking?

they do but I hadn't got the card reader that's needed to do a bank transfer online so I could go into a branch and do it before the reader arrived.

RoyalMarine · 10-12-2014 07:32PM

Ordered from them recently. Used bank transfer.
I didn't select the rush payment option with AIB, as they wanted 14 euro to do it.

Payment type Prepayment

Date Event
2014-12-04 at 12:17 Online-Order
2014-12-05 at 06:26 We received your payment amounting to 763,68 EUR .
2014-12-05 at 14:40 Due to your payment the order was cleared for delivery.

Less than 24 hours later, they received the transfer.

Sadly, I've had no update from Hardwareversand since then

Really hope they get this dispatched soon, as its a gaming build for a friends child for Christmas.

I've sent them an email asking for an update, but I know they can be very very slow

red_bairn · 10-12-2014 08:30PM

RoyalMarine wrote:

Sadly, I've had no update from Hardwareversand since then ï¿¼ Really hope they get this dispatched soon, as its a gaming build for a friends child for Christmas.

Ring them tomorrow morning. Much faster response time with a phone call.

Kanney · 11-12-2014 03:17PM

red_bairn wrote: »

Ring them tomorrow morning. Much faster response time with a phone call.

I just rang about my build, apparently the parts were all supposed to be in yesterday so I rang and they said they are waiting on one part that will be in next Tuesday, then they will deliver.

*****.

Will be close to a month now.

red_bairn · 11-12-2014 03:53PM

Kanney wrote:

Will be close to a month now.

Unlucky. I just caller them and asked for the alternative. Same model but had a window to one side and cable management on the other side.

Kanney · 11-12-2014 04:25PM

red_bairn wrote: »

Unlucky. I just caller them and asked for the alternative. Same model but had a window to one side and cable management on the other side.

I'll have it hopefully in a week, but its just infuriating, the waiting. I'll have it for Christmas which will be nice, any more delays and I definitely won't.

.G. · 11-12-2014 06:19PM

For such a popular site this thread doesn't paint them in a very good light. Cheap or not don't think I'd use them.

Kanney · 11-12-2014 07:01PM

superg wrote: »

For such a popular site this thread doesn't paint them in a very good light. Cheap or not don't think I'd use them.

For the price I'd use them, even if they told me, look it'll be 3 weeks. Its the not knowing that annoys me.

.G. · 11-12-2014 07:05PM

I'm impatient, once I've placed an order for stuff thats supposed to be in stock I expect it to be dispatched within a day or two. I use Scan or overclockers now mainly, if it says its in stock then it is and you'll have it in a couple of days guaranteed.

Kanney · 16-12-2014 02:31PM

Oh man, these guys are a joke.

I call and say you were supposed to have my WD 1 TB HDD in stock last wednesday, now he says it will be thursday. I kick up a fuss and he says its an estimated delivery. So I was like, there is seriously 8 days in the difference for an estimate?

So I just got them to replace it with a Seagate, I just want the thing now, so he says it will ship tomorrow. I will be VERY VERY surprised if I have this by Christmas.

HellboundIRL · 16-12-2014 04:30PM

Kanney wrote: »

Oh man, these guys are a joke.

I call and say you were supposed to have my WD 1 TB HDD in stock last wednesday, now he says it will be thursday. I kick up a fuss and he says its an estimated delivery. So I was like, there is seriously 8 days in the difference for an estimate?

So I just got them to replace it with a Seagate, I just want the thing now, so he says it will ship tomorrow. I will be VERY VERY surprised if I have this by Christmas.

Well if its any comfort, my GTX 970 shipped from them on Friday and arrived today, so there's still a good chance you'll have it before Christmas.

Provided they don't feck it up.

Kanney · 16-12-2014 04:54PM

HellboundIRL wrote: »

Provided they don't feck it up.

And there lies the problem

red_bairn · 16-12-2014 08:11PM

Kanney wrote:

So I just got them to replace it with a Seagate, I just want the thing now, so he says it will ship tomorrow. I will be VERY VERY surprised if I have this by Christmas.

I changed my case for the same model but slight variations and it was shipped the day I called them.

Tazzimus · 16-12-2014 09:41PM

This thread doesn't bode well for the girlfriends order..
Ordered hard drive on the 4th and nothing since, was in stock and all...

Kanney · 16-12-2014 09:50PM

red_bairn wrote: »

I changed my case for the same model but slight variations and it was shipped the day I called them.

I just got an email saying they've now shipped it. Its with UPS and they say delivery for Friday 19th, so I'm buzzing to get it.

My friend says when I see that its in the country I should ring UPS (he did this) and say you need it urgently for business purposes and can collect from the local depo. So I'll try that.

Kanney · 16-12-2014 09:51PM

Tazzimus wrote: »

This thread doesn't bode well for the girlfriends order..
Ordered hard drive on the 4th and nothing since, was in stock and all...

Call them.

red_bairn · 16-12-2014 10:06PM

Kanney wrote: »

I just got an email saying they've now shipped it. Its with UPS and they say delivery for Friday 19th, so I'm buzzing to get it.

My friend says when I see that its in the country I should ring UPS (he did this) and say you need it urgently for business purposes and can collect from the local depo. So I'll try that.

Out in Dublin?

Tazzimus · 16-12-2014 10:19PM

Kanney wrote: »

Call them.

Is the number a lo call number or that?
I'll be ringing off a mobile so I'd rather not get stung calling them. although might be able to use a phone in work..

Will it matter that she ordered and not me?

Kanney · 16-12-2014 11:31PM

red_bairn wrote: »

Out in Dublin?

Actually thought there was one in Galway, I'm mistaken... Friday hopefully

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