Cost of clutch/flywheel replacement for Passat CC

bazz26 · 04-02-2014 12:24AM

That was my thinking which lead me to going back to the dealer but they did mention at the time of the service (before the oil smell started) that the clutch felt heavy and some noise from the clutch plate. Just to be clear the burning oil smell is only there occasionally but when it is there it is noticeable.

I had a look around the engine bay and no signs of excessive oil, oil level is ok too. Of course really need to get under the car to check the oil pan, could have a leaking seal? I'll see what they find on Wednesday on that front.

dgt · 04-02-2014 12:35AM

bazz26 wrote: »

Also trying to get an international contact number for VW UK customer care tomorrow but their number only works from the UK. Dropped VW Germany an email earlier today for info around this and they said that it has been passed onto the correct area who will reply. If I get no joy by tomorrow afternoon I'm going to ring P&R up in Newry and see what their take is on it.

048 3026 7722

If you weren't worried about the warranty I'd recommend NW Keohoes (ex Fiat now work on all makes) but that isn't a option here....

bazz26 · 04-02-2014 12:39AM

dgt wrote: »

048 3026 7722

If you weren't worried about the warranty I'd recommend NW Keohoes (ex Fiat now work on all makes) but that isn't a option here....

Cheers for that, I'll give VW Customer Care a ring tomorrow.

bazz26 · 04-02-2014 05:14PM

Just a quick update.

P&R in Newry are no longer VW dealers but got a quote from them to replaced the DMF and clutch - £1,175.

VW UK's stance is that if the DMF is found to be defective and the clutch is damaged as a result, they will cover the cost of replacing both if I bring it up North to a VW dealer. However this involves removing bits (gearbox?) in order to examine the parts. If it found not to be defective then I'm footing the entire bill from the main dealer. This on top of a 6/7 hour round trip to the North. So it's looking like going North is just not practical.

Ringing around locally for quotes so waiting for them to get back to me with prices. Local dealer is looking at the oil smell issue tomorrow and see if both are related.

I'm seriously thinking of going back to a petrol car next time round. They gave me less grief.

lomb · 04-02-2014 08:22PM

The CC is a great car with the 2l tdi though. Afaik my brothers 08 2l Passat is on 92000 miles on its original dfm and clutch. No noises or juddering on clutch operation. It depends what kind of life its had and under a previous owner who knows?
My TT petrol 225 had its clutch and dmf changed at blackwater Audi in Cork and has a bill for 1800 euros, I think was at 65000 miles around 4 years ago by the previous owner. Most modern cars have a dmf?? So petrol isn't necessarily the solution

unkel · 04-02-2014 09:51PM

@bazz26 - tough call. I'm not sure I would trust the VAG dealer to tell me the truth if the DMF caused the clutch damage...

lomb wrote: »

Most modern cars have a dmf??

Automatic cars don't

Dunno why people still buy manuals. They're so 20th century

lomb · 04-02-2014 09:54PM

unkel wrote: »

Automatic cars don't

Dunno why people still buy manuals. They're so 20th century

Yes but many DSGs mechatronics get replaced for 4k! I saw a 03? TT advertised recently with a 4k bill for a DSG repair from Audi a few months ago. Only had well less than average miles also.
Even autos have their own problems, someone I know works in an Auto refurber and spends his days sorting them out.

unkel · 04-02-2014 09:57PM

lomb wrote: »

Yes but many DSGs mechatronics get replaced for 4k! I saw a 03? TT advertised recently with a 4k bill for a DSG repair from Audi a few months ago.

DSG boxes are manuals! (that can be driven in automatic mode)

I would be very shy to touch an old one tbh...

bazz26 · 04-02-2014 10:04PM

DMFs, DPFs, etc all half arsed $hit technology. The wear and tear line is a copout imo. You don't hear of many DMFs failing on petrol cars.

Slightly off topic but I was looking at a nice MkVI Golf GTi today...:pac:

lomb · 04-02-2014 10:09PM

bazz26 wrote: »

DMFs, DPFs, etc all half arsed $hit technology. The wear and tear line is a copout imo. You don't hear of many DMFs failing on petrol cars.

Slightly off topic but I was looking at a nice MkVI Golf GTi today...:pac:

You don't hear of many petrol cars these day:p Very few probably had DMFs when they were around in any numbers.

Harcrid · 04-02-2014 11:10PM

It's a bit gutting to have an expensive problem so quickly especially since you sold your last car to avoid another potential expensive problem! I have also yet to kill a DMF or clutch but I dont know how long more I can get away with it. This is my first car with a DPF too so another potential money pit.

mickdw · 04-02-2014 11:30PM

lomb wrote: »

You don't hear of many petrol cars these day:p Very few probably had DMFs when they were around in any numbers.

I believe my petrol turbo has a dmf. No issues so far after 6 years and 85k miles from new. It is almost unknown for petrol dmf to fail. The vibrations are not present.

unkel · 04-02-2014 11:36PM

bazz26 wrote: »

Slightly off topic but I was looking at a nice MkVI Golf GTi today...:pac:

You're not downgrading again? :eek: :pac:

alias no.9 · 04-02-2014 11:52PM

bazz26 wrote: »

Just a quick update.

P&R in Newry are no longer VW dealers but got a quote from them to replaced the DMF and clutch - £1,175.

VW UK's stance is that if the DMF is found to be defective and the clutch is damaged as a result, they will cover the cost of replacing both if I bring it up North to a VW dealer. However this involves removing bits (gearbox?) in order to examine the parts. If it found not to be defective then I'm footing the entire bill from the main dealer. This on top of a 6/7 hour round trip to the North. So it's looking like going North is just not practical.

Seems like a decent enough position for them to take, if only your local VW would offer to stand over it if it was a defect.

bazz26 · 05-02-2014 12:11AM

alias no.9 wrote: »

Seems like a decent enough position for them to take, if only your local VW would offer to stand over it if it was a defect.

It's not the dealer to be fair, it's VW Ireland. They don't recognise the 3rd year of the UK VW warranty, only the first 2. Basically they are saying you didn't buy a car from us so feck off now.

bazz26 · 05-02-2014 12:17AM

lomb wrote: »

You don't hear of many petrol cars these day:p Very few probably had DMFs when they were around in any numbers.

Lots of modern petrol cars have DMFs for extra smoothness, however very few give problems. This solution doesn't seem to work on diesels or maybe VAG seem to be using poor quality ones, who knows?

unkel wrote: »

You're not downgrading again? :eek: :pac:

In fairness the GTi is a very capable car, probably just having a mid life crisis moment though.

Donie75 · 05-02-2014 12:59PM

Surprised nobody has mentioned Walsh Motors in Belfast yet. I have a 07 Passat 2.0 Tdi 140 with nearly 240,000km on it. The flywheel was getting a bit rattly and causing a vibration but it was the original one. Got it replaced in Walsh Motors for £550stg. I think the CR one is a bit more expensive but maybe £650. Top lads and a great service. Got the electronic control module replaced in the steering column because it was giving trouble.

bazz26 · 05-02-2014 07:41PM

Just got the car back from my local VW dealer to diagnose the oil smell in the cabin. Gearbox is spilling oil which is causing the DMF/clutch problem and smell of oil in the cabin.

Dealer has been in contact with VW Ireland numerous times today and they have eventually agreed that the gearbox, clutch and DMF need to be replaced and have agreed to cover 70% of the cost. So it would still set me back €1500 to get it sorted down here. Fair play to the service manager in Hogan's in Limerick though for pursuing VW Ireland given that in their eyes the warranty expired 10 months ago.

As the car still has over 2 months of VW UK warranty left on it, the next step is to get onto an NI dealer/VW UK and get them to repair it at no cost to me. Anyone recommend a good VW dealer in the North?

MAJJ · 05-02-2014 08:10PM

I have used P&R Newry and Donelleys in Enniskillen to fix warranty issues, both great. Different issue than you but a UK car a feck of from VW IE and excellent customer service from VW UK who approved first and then coordinated with the NI VW garage of my choice.

If I buy a VW again it will never be fromVW IE

Best of luck with yours.

bazz26 · 05-02-2014 08:18PM

Thanks I rang P&R in Newry yesterday but they are no long VW dealers. I see on VW.co.uk that Edwin May in Portadown are VW dealers, any dealings with them?

mickdw · 05-02-2014 08:23PM

bazz26 wrote: »

Thanks I rang P&R in Newry yesterday but they are no long VW dealers. I see on VW.co.uk that Edwin May in Portadown are VW dealers, any dealings with them?

Good result. I figured oil might be getting at the clutch when you mentioned the oil smell and given that you were confident on the history of the car and mileage.
There will be no questions asked I'm sure in northern Ireland just a warranty repair.

bazz26 · 05-02-2014 08:30PM

Yeah, will be contacting VW UK tomorrow morning and see if they will speak with my local VW dealer who have already diagnosed the issue. Just trying to avoid having to get the NI VW dealer to go through the diagnostic process again.

Truckermal · 05-02-2014 08:30PM

I have heard a lot of good reports from Walsh motor's in Belfast I suppose you could make a holiday out of it.

MAJJ · 05-02-2014 08:37PM

bazz26 wrote: »

Yeah, will be contacting VW UK tomorrow morning and see if they will speak with my local VW dealer who have already diagnosed the issue. Just trying to avoid having to get the NI VW dealer to go through the diagnostic process again.

For me both times they did diagnosis again after having to pay in Dublin first. No cost in NI

bazz26 · 05-02-2014 08:40PM

Truckermal wrote: »

I have heard a lot of good reports from Walsh motor's in Belfast I suppose you could make a holiday out of it.

Thanks, just looking at their website and they seem to be VAG specialists rather than dealers. So unfortunately if VW are covering the cost of this then I'm pretty sure it will need to be one of their main dealers doing the work.

jt65 · 05-02-2014 08:40PM

bazz26 wrote: »

Dealer has been in contact with VW Ireland numerous times today and they have eventually agreed that the gearbox, clutch and DMF need to be replaced and have agreed to cover 70% of the cost. So it would still set me back €1500 to get it sorted down here. Fair play to the service manager in Hogan's in Limerick though for pursuing VW Ireland given that in their eyes the warranty expired 10 months ago.

?

is it necessary to replace the gear box ? most likely just the seal that needs replacing

just wondering for my own info

hope you get sorted ok

bazz26 · 05-02-2014 08:45PM

jt65 wrote: »

is it necessary to replace the gear box ? most likely just the seal that needs replacing

just wondering for my own info

hope you get sorted ok

VW dealer and VW Ireland seem to think so but I'm no mechanic.

JJJJNR · 05-02-2014 08:46PM

Truckermal wrote: »

I have heard a lot of good reports from Walsh motor's in Belfast I suppose you could make a holiday out of it.

i had an issue with work they did.. not going into details here.

MuppetCheck · 05-02-2014 09:11PM

jt65 wrote: »

is it necessary to replace the gear box ? most likely just the seal that needs replacing

just wondering for my own info

hope you get sorted ok

If it's losing lubrication there's a possibility (however small) that damage has been done surely?

Excellent result anyway bazz!

So it turned out it wasnt because it was a diesel:P

Casati · 06-02-2014 01:51AM

MuppetCheck wrote: »

If it's losing lubrication there's a possibility (however small) that damage has been done surely?

Excellent result anyway bazz!

So it turned out it wasnt because it was a diesel:P

Sounds like a fairly major repair on a 3 year old car with small miles. VW really seem to be getting worse and worse in the quality dept. Hopefully my Skoda escapes that type of issue- is there any preventative maintenance you could take to avoid it?

Cost of clutch/flywheel replacement for Passat CC

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