Things about places you've worked at that they don't want the general public to know

Boom_Bap · 14-11-2013 11:45AM

Threads like this make me believe that a chef goes into work, puts on the stove, pulls down his pants and beats his meat all day in an effort to have enough supply of baby glue for his revenge on customers.

Is it a pre-requisite of a chef to have suppier replenishment rates in the love juice dept?

In relation to call centres, alot of customers ring up irate wanting to speak to a manager immediately. A manager or Team Lead would never be able to field all these calls.

david75 · 14-11-2013 12:02PM

I'm told by a pal that works in Ryanair that they're making all the changes(friendlier staff, seat allocation and now hiring 300 more staff for cabin crew) Because they're going to going to the US. From next year.
The FAA wouldn't allow them when they applied last year because of certai procedures on Ryanair planes didn't meet their criteria ( FAA demands a certain nunber of CC percpassenger. Ryanair wanted half that nunber) but all teas changes ate afoot to address that apparently.

Calibos · 14-11-2013 01:10PM

Who ate a foot...and more importantly was it Lyons or Barry's tea??

Milly33 · 14-11-2013 02:15PM

I hope Ryanair get it. I think there staff are loverly never meet well a real grumpy one yet. Aer lingus though have gone to pot

Greyfox · 14-11-2013 03:53PM

Liamalone wrote: »

Aul arse, if the person on the phone hasn't the the authority to sort the problem then you should be able to speak to someone who has the authority. I take it you didn't last long or is that call centre shut? No surprise either way lol

I’ve been one of those managers that avoids such calls and the reason I do it is because the majority of callers don’t have genuine complaints and the agent their already speaking to has the ability to deal with it. The majority of manager requests are for basic stuff like you can’t cancel as your in contract, we can’t give you an upgrade 6 months early or we don’t replace phones you let fall down the toilet, I usually tell agents to say they spoke to a manager and he’s going into a meeting but says x and y. Now if I believe if it’s a genuine complaint then I’ll happily take the call and usually just say the exact same thing the agent was telling them but the truth is every call centre gets a high volume of complaints at the same level as complaints to Joe Duffy and it does not make economic sense to get a manager for all of them

IvaBigWun · 14-11-2013 05:40PM

Boom_Bap wrote: »

Threads like this make me believe that a chef goes into work, puts on the stove, pulls down his pants and beats his meat all day in an effort to have enough supply of baby glue for his revenge on customers.

And now thats all I can see

IamtheWalrus · 14-11-2013 05:43PM

I worked in a major duck processing plant and, when clearing out a freezer, we found ducks that were passed their sell-by date. Under instruction from management, we covered the date with future-dated stickers and sold them.

BattleCorp · 14-11-2013 08:43PM

IamtheWalrus wrote: »

I worked in a major duck processing plant and, when clearing out a freezer, we found ducks that were passed their sell-by date. Under instruction from management, we covered the date with future-dated stickers and sold them.

If the ducks were kept in a freezer, then there wouldn't be a bother on them even though they were past their sell-by date.

Fluorescence · 14-11-2013 09:31PM

BattleCorp wrote: »

If the ducks were kept in a freezer, then there wouldn't be a bother on them even though they were past their sell-by date.

Frozen food still has a sell-by date for a reason. It doesn't keep forever.

loveBBhate · 14-11-2013 09:36PM

Fluorescence wrote: »

Frozen food still has a sell-by date for a reason. It doesn't keep forever.

Sure bejaysus tis no good in the freezer. In with it to the oven let you and in to my belly! It won't keep forever in my tummy but bejaysus it'd be appreciated more than it would be down the back ew a freezer!

AndonHandon · 14-11-2013 10:01PM

Milly33 wrote: »

I hope Ryanair get it. I think there staff are loverly never meet well a real grumpy one yet. Aer lingus though have gone to pot

The EI staff are middle-aged Airbuses!

Fred Swanson · 14-11-2013 10:07PM

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jonnny68 · 14-11-2013 10:26PM

AndonHandon wrote: »

The EI staff are middle-aged Airbuses!

While the FR trolly dollys are stone faced eastern Europeans with limited English and growl at pax.

Give me middle aged polite Irish staff on EI any day!

vicwatson · 15-11-2013 12:08AM

Jake Rugby Walrus666 wrote: »

I like the bit about the poor lad working in the chipper who spilled some vinegar. It burned through his shoe. I wonder did it dissolve the floor as well. Dripping down into the basement.

Went all the way to 'stralia

Sh1tbag OToole · 15-11-2013 01:54AM

kevin65 wrote: »

I worked at an engineering consulting firm that were too mean to buy licences for all of their windows os and applications. They use to buy the machines without anything installed and then copy from an existing machine. Thought about reporting them after I left but didnt bring the details with me. The ironic thing is that they develop and sell their own software and were very strict about licencing of their products.

anyone who helps bring about the death of microsoft slightly faster is doing a good deed in my book

Mint Aero · 15-11-2013 02:30AM

Sh1tbag OToole wrote: »

anyone who helps bring about the death of microsoft slightly faster is doing a good deed in my book

Nooooooo! But Word is great? and not at all frustrating to use.

PhlegmyMoses · 15-11-2013 03:26AM

Liamalone wrote: »

Aul arse, if the person on the phone hasn't the the authority to sort the problem then you should be able to speak to someone who has the authority. I take it you didn't last long or is that call centre shut? No surprise either way lol

I'd imagine that the vast majority of customer complaints would require somebody with a high level of authority to fundamentally change a policy. Nobody, not even the guys in the call centre, will ever speak to that person.

Fred Swanson · 15-11-2013 04:02AM

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IK09 · 15-11-2013 11:10AM

stimpson wrote: »

Don't bother using a different name - I was with RSA through Tescos and had the same 80% jump in premium. 123 came in at my old premium and I went with that. Happy days.

You are aware that 123 is underwritten and now owned by RSA? I have a suspicion that 123 are not underwriting alot of their business correctly, IMO that is why they can offer really competitive prices.

IK09 · 15-11-2013 11:15AM

BattleCorp wrote: »

What used to happen is that brand x slops went into a bucket marked brand x, brand y slops went into a bucket marked brand y and so on.

Hey, U leave Brand X alone!

stimpson · 15-11-2013 01:12PM

IK09 wrote: »

You are aware that 123 is underwritten and now owned by RSA? I have a suspicion that 123 are not underwriting alot of their business correctly, IMO that is why they can offer really competitive prices.

Indeed I am. I'm sure the big hole in their books was the reason for the 80% hike for existing business.

Billy86 · 15-11-2013 03:21PM

IK09 wrote: »

You are aware that 123 is underwritten and now owned by RSA? I have a suspicion that 123 are not underwriting alot of their business correctly, IMO that is why they can offer really competitive prices.

Yes and no. As best I know 123 are not dodgy in terms of how they get you on board (though individual sales agents might be - happens in all companies, sadly), but beware their admin costs that I got at back on page 16! They're one of the worst for that. They simply get RSA's best rates because RSA own them, so I am assuming it is better in the eyes of RSA to have you on their books via 123 than any other broker.

That, and the whole scandal of the last few days of course. Though stimpson that could not have amounted to the 80% difference. I'm sure it played a role of course, but sometimes companies do just change their 'acceptance criteria' to expand their book of business, and sadly that inevitably f***s over some existing customers. AXA for example seem to have got stricter on younger drivers, imported vehicles and more powerful cars than they were 2 years or so back when they were one of the best ones for it.

Paramite Pie · 15-11-2013 04:48PM

A friend of mine (who works in the civil service) told me that one department (which was shutdown at the start of the recession) was dishing out grants for ridiculous things.

The one I remember most was the grant provided to many organizations/quangos for coffee for their boardroom meetings. There were other frivolous grants handed out too. :rolleyes:

His department took over the control of money and they stopped the payments. The phones were soon ringing off the hook as the quangos getting these grants were complaining!

Makes me sick.

IvaBigWun · 15-11-2013 05:07PM

Paramite Pie wrote: »

The one I remember most was the grant provided to many organizations/quangos for coffee for their boardroom meetings. There were other frivolous grants handed out too. :rolleyes:

A Coffee Quango sounds like a tasty treat. I want one

Warper · 15-11-2013 05:09PM

When you see a group of accountants going on an audit, trust me, most will be juniors who havnt a clue what they are doing charging 200 euro per head. Sometimes an audit might need 2 people but hey 4 people is double the profit

Anyone · 15-11-2013 05:11PM

Vegetable soup is not suitable for vegetarians.

blackwhite · 15-11-2013 06:18PM

Warper wrote: »

When you see a group of accountants going on an audit, trust me, most will be juniors who havnt a clue what they are doing charging 200 euro per head. Sometimes an audit might need 2 people but hey 4 people is double the profit

Audits (in Ireland anyone) are conducted based on fee which is agreed in advance of the audit.
Hours worked are recorded against the job code, but additional hours above budget are only billed the client in the event of additional non-budgeted work caused by the client.

With the current state of the audit market at the moment I'd be shocked to find an audit that needs 2 staff having 4 on it - it'd be more likely a team of one person would be sent out and expected to do the work of two.

Pretty much everyone in business knew that the bulk of audit work is carried out by unqualified juniors - it's not something that the firms try to hide.
So long as it's reviewed by a qualified person who knows what they're doing then it's not a problem.

IvaBigWun · 15-11-2013 06:21PM

Has anyone on here ever had to sign an NDA to keep an employer happy?

Fred Swanson · 15-11-2013 06:28PM

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tipptom · 15-11-2013 06:32PM

irish_goat wrote: »

They wouldn't necessarily need to fill the slops keg, just add whatever was wasted the day before. Student's union have loads of busy nights as well with plenty of crap staff who waste a lot. Sourness would not make anyone ill either, there are plenty of sour and oxidised beers on the market. I'm not 100% confident it happened but I don't think your reasons disprove it.

Breweries have copped on to the returning a slops keg now as well and take them away for testing. Assumingly they check for beer that shouldn't be in there e.g. lager in a keg of stout. We got accused once of tampering with a keg of Carlsberg once and Diageo said they weren't refunding it. The boss rang them up and said "that's grand, don't bother delivering any more of it". :pac:

Well,i worked in a well known Irish pub in London and they definetly put the slops back,i know that because I was the one tasked to do it.

Only Fosters and Carlsberg mind,had two fine silver ullage buckets and all drip trays and pints that wasn't drank(couldn't guarantee that rest of staff stuck to my high standards of quality of throwback) was poured back in to the fosters and Carlsberg and given out to carefully chosen customers.

Jesus,some busy days and they would be queing up for that tap and we would be in knots at their fine tastes.

Anytime I go in to a dodgy looking pub now I always plump for the Budweiser draught as we wouldn't mess with that keg.

Had plenty of roaring free drink afters on the strength of that ullage.Kept the old audit fairly right.

Things about places you've worked at that they don't want the general public to know

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