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UPC Horizon Set Top Box trial

15758596163

Comments

  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭gar


    Seems as though I got an update this morning.
    Now on
    1b-263.05.4h_V 1.28_16777494
    I'm assuming thats shortened to v1.28
    A change log would be great when these happen

    Gar

    P.s. must check my future recordings..


  • Registered Users, Registered Users 2 Posts: 1,793 ✭✭✭coolisin


    liam46 wrote: »
    Need Help!!!!!!!!! I got the horizon box about 2 weeks ago, and the volume up/down will not work on my tvs, I have tried it on a samsung tv enter code 2448 and 2248. The tv will switch off but nothing from the volume, i got sent out another remote and still the same thing. I have tried the pairing with refresh button no joy. I brought the remote to my sisters house and it worked fine on her Lg tv volume worked fine. So remote ok, could the samsung horizon box not work with a samsung tv??????????

    I'd imagine the code is incorrect, depending on the model of Samsung TV.
    Have you googled the code for it?
    I'd a horrible time getting the code to stick on the remote.


  • Registered Users Posts: 3 liam46


    its a Samsung 32 le32b530p7w


  • Registered Users, Registered Users 2 Posts: 3,043 ✭✭✭Wabbit Ears


    try 2884


  • Registered Users Posts: 3 liam46


    Tried 2448/2248 and 2884 no joy:(


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  • Registered Users, Registered Users 2 Posts: 440 ✭✭towger


    liam46 wrote: »
    Tried 2448/2248 and 2884 no joy:(


    I also have a Samsung , different model, and had a lot of bother pairing the remote initially but got it in the end. Can't recall if it was 2248 or 2448 that worked. However I think my problem was not releasing the button as soon as the TV switched off during the pairing process. Make sure to follow the instructions exactly and not do the man-thing and do your own slight variation of them :)


  • Closed Accounts Posts: 7,967 ✭✭✭Synode


    Folks I know this was covered earlier in the thread but when people like myself

    signed up for Horizon at the beginning did we enter into a new contract?Cheers

    I didn't enter a new contract when I signed up. I've also just checked the order confirmation they sent when I signed up and it doesn't mention a new contract.


  • Registered Users, Registered Users 2 Posts: 5,356 ✭✭✭Redsoxfan


    I have ordered a Horizon box. Can anyone tell me if I can continue to receive an internet connection through my existing router once I install the box? My router is currently in a different room from where I will be installing the Horizon box and I'd like to keep it that way.

    I see someone mentioning 'deconsolidate' earlier in the thread - does this mean that what I want to do is possible? Can I then link the Horizon box to my network via wi-fi?


  • Registered Users, Registered Users 2 Posts: 5,356 ✭✭✭Redsoxfan


    Synode wrote: »
    I didn't enter a new contract when I signed up. I've also just checked the order confirmation they sent when I signed up and it doesn't mention a new contract.

    I was told over the phone that I was entering a new 12 month contract.

    Haven't received the box or seen any documentation.

    Am considering cancelling anyway as I don't know if I want the Horizon box to act as my router.

    I'm pretty sure that a 10 day cooling off period applies as per consumer legislation.


  • Registered Users, Registered Users 2 Posts: 3,669 ✭✭✭who_me


    Anyone get an email from UPC today? Basically thanking us for the feedback, and mentioning a new code is being added to the box (?) I assume it means a new software/firmware update?


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  • Posts: 0 [Deleted User]


    who_me wrote: »
    Anyone get an email from UPC today? Basically thanking us for the feedback, and mentioning a new code is being added to the box (?) I assume it means a new software/firmware update?


    Yeah just got it, could do with saying when it will be happening.


  • Registered Users, Registered Users 2 Posts: 3,311 ✭✭✭xebec


    who_me wrote: »
    Anyone get an email from UPC today? Basically thanking us for the feedback, and mentioning a new code is being added to the box (?) I assume it means a new software/firmware update?

    Yep, just got the mail as well - it's poorly written so not clear but would guess it's some new software on the box (firmware would surely require a reboot meaning disruption to service?)...


  • Closed Accounts Posts: 7,967 ✭✭✭Synode


    You can use the router you already have for your internet. Just ask UPC how exactly to do it.


  • Registered Users Posts: 503 ✭✭✭Griffinx


    Is anyone having a problem with their remote? Mine just seems to stop now and then. Even when I press a button, the light under UPC/TV doesn't light up. If I leave it for a while then it will work OK next time I use it. I changed batteries but am now wondering if my remote is duf


  • Registered Users, Registered Users 2 Posts: 790 ✭✭✭DUBLINHITMAN


    Griffinx wrote: »
    Is anyone having a problem with their remote? Mine just seems to stop now and then. Even when I press a button, the light under UPC/TV doesn't light up. If I leave it for a while then it will work OK next time I use it. I changed batteries but am now wondering if my remote is duf


    I had the same problem the batteries supplied don't really fit I put different ones in and havent had the problem since


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    Griffinx wrote: »
    Is anyone having a problem with their remote? Mine just seems to stop now and then. Even when I press a button, the light under UPC/TV doesn't light up. If I leave it for a while then it will work OK next time I use it. I changed batteries but am now wondering if my remote is duf

    Your Remote is fine that's not what causing the problems with freezing
    It's the horizon hd box software code
    That's the problem and there aware of it
    Awaiting the fix
    Hope it's fixed with the new code been sent to horizon


  • Closed Accounts Posts: 7,967 ✭✭✭Synode


    Really hope they fix it because the remote is becoming an absolute nuisance. It's a deal breaker for me and if not fixed by launch I'll be giving Horizon back


  • Registered Users, Registered Users 2 Posts: 4,003 ✭✭✭0ph0rce0


    The box is laggy as shíte, so slow browsing the side bar.

    Starting to remind me of how sluggish the old NTL boxes were.


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    V1.28-16777490

    Its Now
    V1.28-16777494

    490 updated to 494

    What was in update not known
    What update fixed unknown and if any new features is unknown
    I have asked them before if they can put on this form or on there website details of updates and what each update has fixed or if any new features to let us know
    We need this information
    So we can see what previous updates had and new features and test if the update has fixed a problem


  • Registered Users, Registered Users 2 Posts: 5,356 ✭✭✭Redsoxfan


    Synode wrote: »
    You can use the router you already have for your internet. Just ask UPC how exactly to do it.

    Yes, called them and that's no problem, but....they want to charge me €45.

    We'll see how that works out.

    Anyone else asked for this?


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  • Registered Users Posts: 239 ✭✭mccard


    paulboland wrote: »
    Note you don't need to turn off horizon wifi
    you can have 2 wirelees setups
    You need to turn off the routing and modem functions of your own wireless router and only use its wireless features as horizon cant be set up in bridge mode

    You can get around bridge mode by doing this

    If you want best performance what you need to do is this
    Your own wireless router
    Set up as wireless access mode only
    most modern wireless routers can do this like Belkin or Netgear or Asus
    If it does not have this feature you will have to get one that does

    Wireless Access Mode I have a Belkin N+
    Very easy to set up

    What you need to do is this

    Specify IP Address
    192.168.192.xxx
    xxx is a number eg 25 or use 254
    not already used by another device so use something from 25 to 254 as I doubt you had 25 ip address already given out by horizon

    Subnetmask
    255.255.255.0

    For security reasons also make sure you have changed your own wireless router password if its still at default (Note this is not the horizon router)

    You can then connect your wireless devices and have better
    wireless range and no drop outs and also another reason is all devices both wired and wireless will be sharing same network
    So you want a dnla device that's connected to other router wireless show up on horizon it will and you can share any music videos etc between devices


    If you need any help doing this pm me your details of wireless router model
    and I will check if its possible to use this feature and let you know how to set it up


    Note in this setup you connect wired cable from horizon to a lan port of your separate wireless router (Don't connect to the wan port)

    Thanks for the info. I read your post last week and was meaning to try it out. I finally got around to it yesterday. I'm not sure if I set it up correctly though. I set my Belkin router to be used as an access point. However, I just kept the default address when asked about the static ip config. It is working but my download speeds are about 10 MB slower than the UPC network and some web pages taking forever to load.

    I presume that I was meant to specify a static address that was on the same broadcast domain as the UPC box? The default the belkin box gave me was 192.168.2.254 (UPC was using 192.168.192.x, I think). My only problem now though is locating the admin page for the router so that I can make changes. If I use my current gateway it brings me to the UPC config page. If I browse to to the static address I get page cannot be displayed. Any help is much appreciated.


  • Registered Users, Registered Users 2 Posts: 1,314 ✭✭✭Technoprisoner


    i set up a wireless router yesterday as well.... i know full strength wifi in the bedrooms and have a good wifi in the garden (20-30 foot) so i can enjoy my wifi and the sun (when we have it) at the same time :) i didnt have to change any ip addresses.....i just use the out of the box settings and set it to access point. The horizon box should be offering this so people can enjoy the horizon app in all the rooms in the house


  • Registered Users Posts: 153 ✭✭JKGT


    Anyone else's box stuck in the 50% R Scanning loop find a fix yet????? I've tried everything except taking it apart...


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    mccard wrote: »
    Thanks for the info. I read your post last week and was meaning to try it out. I finally got around to it yesterday. I'm not sure if I set it up correctly though. I set my Belkin router to be used as an access point. However, I just kept the default address when asked about the static ip config. It is working but my download speeds are about 10 MB slower than the UPC network and some web pages taking forever to load.

    I presume that I was meant to specify a static address that was on the same broadcast domain as the UPC box? The default the belkin box gave me was 192.168.2.254 (UPC was using 192.168.192.x, I think). My only problem now though is locating the admin page for the router so that I can make changes. If I use my current gateway it brings me to the UPC config page. If I browse to to the static address I get page cannot be displayed. Any help is much appreciated.

    You need to make sure the IP address is in the same range of the horizon
    As you have a belkin I can help you out very easy

    192.168.192.xxx xxxx been your choice
    Subnet address stays the same on the belkin

    Once you give the xxxx a number your belkin router login page will be that new IP address
    Pm me and I will give you more info

    Important with belkin best in settings you create your own password for login
    So no one can login on to your belkin router if its still the default as in no password that's not safe

    Pm me and I will give you help as I don't want to suggest the xxxx part of your new ip address here for others to see

    Also remember you connect a cable from horizon to LAN port of belkin not its yellow wan port
    You will need to have your pc or laptop connected to belkin best by cable for its set up once its done
    You can then choose to connect by wireless or cable

    Pm me so I can explain in private
    I'm at work now but be available later around 21.00


  • Registered Users, Registered Users 2 Posts: 196 ✭✭carloscorreia


    Hello,

    I got my box yesterday and so far is working fine.

    Anyone knows the default user and pass for the modem settings on 192.168.192.1?
    I may be blind but can't find it...

    Thank you,
    Carlos


  • Registered Users, Registered Users 2 Posts: 4,003 ✭✭✭0ph0rce0


    Hello,

    I got my box yesterday and so far is working fine.

    Anyone knows the default user and pass for the modem settings on 192.168.192.1?
    I may be blind but can't find it...

    Thank you,
    Carlos

    user: admin

    pass: admin


  • Registered Users, Registered Users 2 Posts: 196 ✭✭carloscorreia


    0ph0rce0 wrote: »
    user: admin

    pass: admin

    Thank you very much.

    Have a nice long weekend.

    Carlos


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    Donaldo wrote: »
    Thanks Paul, does doing this have any effect on the other devices that are already connected?

    No just gives you better choice of devices
    Best is always wpa2
    But some devices can only use wpa
    So by setting to wpa/wpa2 you will have best of both
    Some older devices can only use wpa
    If all your devices use wpa2 then set it to wpa2
    But in your case set it to wpa/wpa2
    Leave wireless mode also at default mixed b/g/n
    If your using wireless g devices and wireless n devices
    Also set to 20mhz only not 20/40
    Also wireless channel choose from 1 or 6 or 11
    Try channel 1 first then try channel 11 to see which gives you best performance


  • Registered Users, Registered Users 2 Posts: 213 ✭✭KenH


    I wasn't getting any wifi in the furthest part of the house and changed to these settings. Now I'm getting 8mb/s (60% power) and 17mb/s (100%). Thanks for the prompting PaulBoland. However, my phone still isn't connecting up there...may be the phone.

    Wifi.JPG


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  • Closed Accounts Posts: 7,967 ✭✭✭Synode


    i set up a wireless router yesterday as well.... i know full strength wifi in the bedrooms and have a good wifi in the garden (20-30 foot) so i can enjoy my wifi and the sun (when we have it) at the same time :) i didnt have to change any ip addresses.....i just use the out of the box settings and set it to access point. The horizon box should be offering this so people can enjoy the horizon app in all the rooms in the house

    Would be great if you told us how you did it


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    KenH wrote: »
    I wasn't getting any wifi in the furthest part of the house and changed to these settings. Now I'm getting 8mb/s (60% power) and 17mb/s (100%). Thanks for the prompting PaulBoland. However, my phone still isn't connecting up there...may be the phone.

    Wifi.JPG
    Are you using any wireless g devices if you are change to mixed 802.11g/802.11n
    Bandwidth change to 20 Mhz only
    Leave power at 100
    also try channel 11

    Also you can change your ssid name
    some wireless devices don't like long ssid names
    change it to something short and your password to something not to long either use a mix of letters and numbers


  • Registered Users, Registered Users 2 Posts: 1,314 ✭✭✭Technoprisoner


    Synode wrote: »
    Would be great if you told us how you did it


    paul was giving me advice on it...but i just plugged in the new router...inserted the cd and then just changed from router to access point and it works fine...only thing is now i can not access the router to make changes to the router but i think that is because when you pick access point it just acts as a wifi extender and you use the horizon to make all changes


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    Anyone notice there broadband has gone from 50mb to 100-150mb on Horizon
    My package now says Horizon Fibre Power Broadband 100Mb
    but is in really 150mb

    I noticed this today when I got home
    I also after yesterdays update I did power off/on the horizon to do a test
    If this is a free upgrade I'm very happy


  • Registered Users, Registered Users 2 Posts: 213 ✭✭KenH


    paulboland wrote: »
    Are you using any wireless g devices if you are change to mixed 802.11g/802.11n
    Bandwidth change to 20 Mhz only
    Leave power at 100
    also try channel 11

    I had tried those settings and got better reception with the ones I have. The power is good enough at 60% (it makes no speed difference where wifi is mostly used).


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    KenH wrote: »
    I had tried those settings and got better reception with the ones I have. The power is good enough at 60% (it makes no speed difference where wifi is mostly used).
    What type of phone you using is it a iPhone

    To get good wifi using a separate wireless router in wireless access mode is better as the horizon wifi not great especially for apple devices
    you get better range if you use a wireless router set up like that
    I can explain how to set it up
    but your own wireless router needs to have the ability to be set up as a access point only mode
    Belkin Wireless N+
    Asus and buffalo are best


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  • Registered Users, Registered Users 2 Posts: 1,314 ✭✭✭Technoprisoner


    paulboland wrote: »
    Anyone notice there broadband has gone from 50mb to 100-150mb on Horizon
    My package now says Horizon Fibre Power Broadband 100Mb
    but is in really 150mb

    I noticed this today when I got home
    I also after yesterdays update I did power off/on the horizon to do a test
    If this is a free upgrade I'm very happy


    no :(


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    no :(
    I have it how I got it I don't know but I'm not complaining


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    Anyone who wants good wireless if you can afford it use a separate wireless router if it can be setup in wireless access mode

    Wired connection horizon is great but you can get great wireless if you use a separate wireless router
    I'm off to bed guys if any of you want help getting better wireless pm me on Monday as I off then
    Especially if you use apple devices like iPhone


  • Registered Users, Registered Users 2 Posts: 13,381 ✭✭✭✭Paulw


    paulboland wrote: »
    Anyone notice there broadband has gone from 50mb to 100-150mb on Horizon
    My package now says Horizon Fibre Power Broadband 100Mb
    but is in really 150mb

    I noticed this today when I got home
    I also after yesterdays update I did power off/on the horizon to do a test
    If this is a free upgrade I'm very happy

    Yeah, I am the very same. I am on the 100mb package and yet am getting 150mb throughput. I noticed this about a week ago, but thought it was a glitch. :D


  • Registered Users, Registered Users 2 Posts: 9,324 ✭✭✭keps


    The Horizon box has got a bit of bad press here - and I contributed in that vein early on as I lost the final episode of 'Apprentice' (glad now) and a couple of 'recorded ' but 'lost' recordings of a number of Tour of France race days.


    I am very weak technically-wise and to hear people here talking about independent routers, IP addresses, X Boxes and 50% scanning scenarios just scares me to bits.

    A couple of months ago I got the 'trial' box delivered.

    I plugged it in, attached what I thought should be attached.

    What I have is very simple- a Toshiba 'smart' TV, a phone and a samsung sound bar. Wifi.

    But we also have a PC, 2 iphones and an Ipad in the house.

    Within minutes once the passwords were input -all were were working perfectly all around the house - and the ipad operating in the back garden allowing me to watch a bit of sport ( with a beer:)).

    The PC and Ipad made it possible last night for 3 different people to watch 3 different programmes using the UPC app on the IPAD and logging on to UPC on the PC.

    Just as a trial I recorded 3 programmes at the same time earlier today and it worked.

    I have had none of the drop times mentioned by many others here with sidebars /menus appearing on screen and at no time have I lost availabiltiy to any station.

    Early on the was a 'sticking' problem with the back button - but that seems to have been rectified.

    Overall I am very happy with the product - but maybe it's becuae I don't need the level of sophistication that others want:)


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  • Registered Users, Registered Users 2 Posts: 9,246 ✭✭✭MrVestek


    I just noticed something about the Horizon TV box. I have a program installed on my PS3 called Showtime (it's a program that can only be run on jailbroken PS3s). I was going to play something from my media server when I noticed that the UPC box is broadcasting itself as a media server twice. One seems to be for rented on demand stuff and the other seems to pertain to functions of the TV unit itself.

    I was able to browse to various locations and get full channel listings from the EPG and from my own recordings but none of these would actually play.

    See pics attached. It would be fantastic if I actually COULD stream this content over my home network. It's make the fiancé very happy anyway!


  • Registered Users, Registered Users 2 Posts: 9,324 ✭✭✭keps


    Cannot see the Guinness tap in those images:)


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    Horizon working ok since the latest update V1.28-16777494
    I have not had any problems from Saturday Night that I can see or have noticed
    Fully working with no problems
    I would love to know what was in the update we need full information on what updates give us and what the updates fix
    Hope I'm not speaking to soon and problems re appear but its much better now
    Just curious have other horizon users noticed its much better
    If not what problems you still having or any new problems I might not have noticed


  • Registered Users Posts: 110 ✭✭Gotham Knight


    paulboland wrote: »
    Horizon working ok since the latest update V1.28-16777494
    ... what problems you still having or any new problems I might not have noticed

    I got the Horizon box just 2-3 weeks ago and in general it's worked fine. One problem I do have though is with the picture juddering and freezing, while the audio continues to work fine. I called upc and they 'boosted' the signal to me but that's had no effect. I know it happens all the time on Sky Sports, because that's the channel I've been watching most on the Horizon. I can get around it by switching channels and then going back to the one I was watching.

    Has anyone else had this recently? Occasionally, but much more rarely, it will freeze completely and I have to switch it off and reboot.

    Just wonder if there's a fix before I speak to upc again.


  • Registered Users Posts: 41 dalkiadave


    Noticed tonight that the ok button for selecting channels from the guide is not working on all channels???
    Can select via number pad but not via ok button


  • Registered Users, Registered Users 2 Posts: 1,793 ✭✭✭coolisin


    Couple of things that have gone wrong over the last couple of days.

    1) clicking on record on a program selecting it from the guide, it will confirm and then go to a holding screen, looks like it should be displaying an option to select.
    I have it a couple of second and then pressed menu or back both cleared the screen no problem.

    2) and this is a couple of time happening is the recorded program has recorded fine at the start, but a couple of seconds in will have frozen no audio frozen picture, then start recording again.

    Have being lucky and have not missed much, more an annoying panic of ahhh balls this hasn't recorded.

    The remote can be a bit funny.
    No being responsive or not operating.
    The keyboard has being synced but using it the space bar sometimes doesn't work, and if I press enter it will type A instead.


  • Registered Users Posts: 116 ✭✭Noise Annoys


    Still having a problem with the remote - not responding, lagging, needing a few hits of 'OK' to work. Might ring up to get a replacement.


  • Registered Users Posts: 362 ✭✭Hendrickp


    I apologise in advance if this has already been covered in this thread but i'll ask anyway as i cant find the answer.

    Can anyone tell me if its possible to change the day on the TV guide of the new Horizon Box. On the old box you had to option to hit the blue button and the days of the week would drop down for choosing, i cant seem to find this option anywhere. Thanks


  • Registered Users, Registered Users 2 Posts: 9,246 ✭✭✭MrVestek


    keps wrote: »
    Cannot see the Guinness tap in those images:)

    What?


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    Hendrickp wrote: »
    I apologise in advance if this has already been covered in this thread but i'll ask anyway as i cant find the answer.

    Can anyone tell me if its possible to change the day on the TV guide of the new Horizon Box. On the old box you had to option to hit the blue button and the days of the week would drop down for choosing, i cant seem to find this option anywhere. Thanks

    That feature is not yet available but I was told there is plans for this to become available using the colour buttons red green yellow blue
    The Horizon is still in development stage in all countries
    When this feature become available they will let us know
    Its planned along with other features not yet available some we have seen before on the digital + box and new features not seen before
    I asked when we getting these features the truth is they don't know a date yet


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