People who refuse to use modern technology

wil · 14-06-2013 01:25PM

How Soon Is Now wrote: »

I cant get sterling last minute online if i could i would i dont go near the bank unless i have no choice.

Get one of those sterling debit cards from an post. Top up as you need

Calhoun · 14-06-2013 01:26PM

How Soon Is Now wrote: »

No one is forcing you to use them there are still checkouts with actual people behind them but if there is a big line of people waiting why stand there when you can speed things up ffs??

Yet it doesnt feel like that when the line nazi's are harrasing you when inside the bank. Another way they are foricing you to use the service is by cutting the headcount associated with tellar services.

I can see it from both sides to be honest, the banking no matter what you use is a paid service so you should be able to choose what you want. However you should take full advantage of whatever service exists to make it faster where possible.

How Soon Is Now · 14-06-2013 01:27PM

wil wrote: »

Get one of those sterling debit cards from an post. Top up as you need

I was changing it over for me ma so right now this was the quicker way in the long run :pac:.

How Soon Is Now · 14-06-2013 01:28PM

Calhoun wrote: »

Yet it doesnt feel like that when the line nazi's are harrasing you when inside the bank. Another way they are foricing you to use the service is by cutting the headcount associated with tellar services.

I can see it from both sides to be honest, the banking no matter what you use is a paid service so you should be able to choose what you want. However you should take full advantage of whatever service exists to make it faster where possible.

Most banks staff will just kindly ask you if they can help you in a quicker way. Its not always machines in some cases they will take your details and go off and help you or bring you to another area.

Weevil · 14-06-2013 01:28PM

No offence, but I had to read every paragraph you wrote twice to fully understand your rant. Some people just don't use the tools/technology available to them, preferring to stick with what they are comfortable with. Try patience.

Outkast_IRE · 14-06-2013 01:29PM

How Soon Is Now wrote: »

Why is it such a problem to just use them when there available though ?

Would you rather stand and wait for another few people to do what they have to do or use a free available quicker machine ?

I never said it was a problem to use them, if they are available and you are so inclined.

However my issue is when there is no alternative to self service, or such as in banks where they basically want to pull you out of the queue, if your only making a lodgement.

How Soon Is Now · 14-06-2013 01:29PM

hatrickpatrick wrote: »

After what we've just learned about how our use of technology is allowing the American government to build up a profile of absolutely everyone who uses them, refusing to use technology doesn't seem so ridiculous anymore.

Sorry but I'm generally regarded as some kind of tech wizard in my family and I absolutely loathe those machines and refuse to go anywhere near one.
Easy to use? Five words for you: "Unexpected item in bagging areaaaaaaaa!"

They only issue i have ever really had with those machines was the whole having to get someone to scan the alcohol for you.

GTDolanator · 14-06-2013 01:29PM

I have a crappy old nokia phone and i still use the ''old'' look boards.I dont like change

wendell borton · 14-06-2013 01:30PM

Freddy Smelly wrote: »

i wrote this text onto boards using a hammer and chisel... might need a new screen though

I've upgraded to a slate and chalk.

Tisserand · 14-06-2013 01:31PM

How Soon Is Now wrote: »

Just spent at least an hour queuing in the bank. There where good few people in front and behind me.

Of course four auld ones in front of me refused to use the lodgement machines right beside them....

A member of staff went threw the queue asking did anyone need help offered each one of these people help said they could use the machines and would be shown how. ''No no i am not using any of those machines i dont want to''

You wont take the chance to do things quicker but you will stand in the queue hold everyone else up and moan the whole time about how slow the banks are....... Uhhhhh

Another example people who will not use the self service checkouts in Tesco or Dunnes. They where put there to speed everything up ffs a monkey could operate one.

I understand some people dont like these kinda systems or dont know how to use them but i still dont understand why you would at least refuse to ****ing learn if your given the offer.

You see alot of this **** living in a small town every second person is still living in old fashioned dark house watching Rte on a 19 inch crt television :pac:

Just curious OP: Why were you in the bank queue? Could you not have used on-line banking yourself?

I have an old fashioned tv - not because I am old-fashioned but because I can't afford to upgrade.

How Soon Is Now · 14-06-2013 01:31PM

Weevil wrote: »

No offence, but I had to read every paragraph you wrote twice to fully understand your rant. Some people just don't use the tools/technology available to them, preferring to stick with what they are comfortable with. Try patience.

If you could not piece together my awful grammar then i deeply apologize from the bottom of my heart.......

Geuze · 14-06-2013 01:32PM

Today BoI increased fees for paper lodgements, but cut fees for electronic bank transactions.

Price discrimination, which I support.

Let people choose to stay in the queue to lodge manually, but make them aware that it will cost them more.

Incentives change behaviour.

How Soon Is Now · 14-06-2013 01:33PM

Tisserand wrote: »

Just curious OP: Why were you in the bank queue? Could you not have used on-line banking yourself?

I have an old fashioned tv - not because I am old-fashioned but because I can't afford to upgrade.

My mother rang me asked could i get sterling for her from the bank with my money and she will pay me back. It was last minute so.

14-06-2013 01:35PM

How Soon Is Now wrote: »

I was changing it over for me ma so right now this was the quicker way in the long run :pac:.

If people not using modern technology annoy you start closer to home.

What possible reason is there for changing sterling in a bank? If you are going to the north or the UK then just use your debit card when you are there. It's not the other side of the world.

If you have some left when you get back just keep it until next time. I can't remember the last time I went into a bank and physically changed notes. Some time in the 90s probably.

14-06-2013 01:35PM

Deleted User wrote: »

If people not using modern technology annoy you start closer to home.

What possible reason is there for changing sterling in a bank? If you are going to the north or the UK then just use your debit card when you are there. It's not the other side of the world.

If you have some left when you get back just keep it until next time. I can't remember the last time I went into a bank and physically changed notes. Some time in the 90s probably.

oh and I still own a CRT television!

SEPT 23 1989 · 14-06-2013 01:37PM

GTDolanator wrote: »

i still use the ''old'' look boards.I dont like change

there is a new look?

How Soon Is Now · 14-06-2013 01:38PM

Deleted User wrote: »

If people not using modern technology annoy you start closer to home.

What possible reason is there for changing sterling in a bank? If you are going to the north or the UK then just use your debit card when you are there. It's not the other side of the world.

If you have some left when you get back just keep it until next time. I can't remember the last time I went into a bank and physically changed notes. Some time in the 90s probably.

Thats what i plan on doing myself when i head over the weekend. The money aint for me its for my mother she asked me to get it for her so i did. Shes not in Ireland at the moment so ive no idea what money is in her account etc etc.

hardCopy · 14-06-2013 01:38PM

wil wrote: »

Get one of those sterling debit cards from an post. Top up as you need

Or just use an ATM when you get there, or the FX ATM in Dublin airport.

Sergeant · 14-06-2013 01:40PM

If you don't have a smartphone and haven't reached level 70 in Skyrim then you should be beaten in the streets, before being ostracised from society.

Tisserand · 14-06-2013 01:43PM

Sergeant wrote: »

If you don't have a smartphone and haven't reached level 70 in Skyrim then you should be beaten in the streets, before being ostracised from society.

There must be a concentration camp somewhere for these kind of people...

Judgement Day · 14-06-2013 01:44PM

What gets me is the people (frequently business and professionals) who fail to use the huge benefits that some modern technology offers e.g. email. Emails lie unanswered in inboxes for days/weeks/months etc. in a way that even in the bad old days of only traditional post wouldn't/couldn't have happened. All the time that properly used modern technology can save and so many people who are incapable of using it - and they aren't oldies, just people who have forgotten basic manners and good business practice.

ardmacha · 14-06-2013 01:45PM

I'm not technophobic, quite the reverse, I avoid using the self service checkout in Tesco because it is the spawn of the devil badly designed. It is treating customers with contempt to have such a device foisted on them.

getz · 14-06-2013 01:52PM

i hate talking to robots,like if you want customer service press button one then if you want to go to a department press two then you end up being cut off,what ever happened to being able to talk to a human on the phone,give me the good old days

SilverScreen · 14-06-2013 01:53PM

I think a lot of people get to a certain age where too much change starts to become overwhelming for them, so they stick to what they know and what they're most comfortable with.

How Soon Is Now · 14-06-2013 01:55PM

getz wrote: »

i hate talking to robots,like if you want customer service press button one then if you want to go to a department press two then you end up being cut off,what ever happened to being able to talk to a human on the phone,give me the good old days

See in this situation i have no issue with calling someone and speaking to someone because getting threw to a machine they cant answer my question for me etc.

Cienciano · 14-06-2013 01:55PM

Go into a petrol station when you're in a rush, join a queue of 5 people paying for petrol with cards when you have the exact cash. Technology isn't always good.
As for the tesco automated checkout, i'll just say one thing: "unexpected item in the bagging area".

castletownman · 14-06-2013 01:56PM

I'm always going to use any technology that prevents me from having to queue behind a woman who takes half an hour to shuffle through her handbag to look for her purse to pay for her items.

But on the flip-side I refuse to have an iPhone.

How Soon Is Now · 14-06-2013 01:58PM

Cienciano wrote: »

Go into a petrol station when you're in a rush, join a queue of 5 people paying for petrol with cards when you have the exact cash. Technology isn't always good.
As for the tesco automated checkout, i'll just say one thing: "unexpected item in the bagging area".

When your using the self service checkouts there is a section to put your items in. You then scan them one by one each time putting them in the bagging area. Normally the only time you get ''Unexpected item in the bagging area'' is when you put something you have not payed for in that area.

Other then that unless the system ****s up itself there aint much to it.

crybaby · 14-06-2013 02:00PM

Outkast_IRE wrote: »

To be fair I see their point. I don't mind the option of self service but forcing it on you is wrong.
The banks/shops are saving money by having less workers. and making you do the work yourself.

Are you seeing the saving from them using the self service machines ?
In my opinion no, you are not they are only reflected in a higher profit for the company, with very little benefit to the user.

The benefit to the user is they don't have to queue behind all the aul ones scared to use the machine

How Soon Is Now · 14-06-2013 02:01PM

SilverScreen wrote: »

I think a lot of people get to a certain age where too much change starts to become overwhelming for them, so they stick to what they know and what they're most comfortable with.

I worked for banking 365 for a while most people just dont trust anything they cant see in front of them. If your not Mary from the local bank they would not talk to you.

Ive worked in plenty of shops and again over the phone for other companies.

I notice alot of people again would rather deal with someone face to face because they can not complain to technology it does not listen or have to listen.

People who refuse to use modern technology

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