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UPC Horizon Set Top Box trial

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Comments

  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    Use UPC HORIZON NETWORK
    You dont want horizon as your router or wireless router
    You can setup horizon to Join network your own router or existing upc router if you kept it and still active
    You dont want horizon as the router in network setup choose Join Network
    Wired connect LAN of horizon to LAN of your own router
    Wireless join wireless network of your wireless router
    LAN port only one you have connected to router for wired
    Note other ports might be available as a switch but important don't do below
    Dont choose Create Network
    Dont Choose Create Network

    If you want to use Horizon as your Router
    Choose Create Network
    Wired setup connect
    to pc from lan port of horizon
    Wireless setup ssid and password on back of horizon box or create your own ssid and password
    Connect by wired or wireless to devices using either LAN ports wired or join wireless using ssid and password

    4 LAN ports to pc/sky/ps3/blu ray etc wired

    Note your other cisco router will not be active if its a upc router for broadband/phone only horizon box will be active

    If you have your own router you will have to use it in Access Mode only
    if your router supports this if you want stronger wireless for house

    Both setup will give you full network usage of horizon box video music photos with other devices iPhone iPad Computers smart Phones etc as long as there on same network and are dnla certified or install Twonky Server get licence code from upc call 1908
    then on your Pc set up twonly server and you can also use iPhone Twonky App
    Other Free and is much better than twonky is a video music and photo server is PS3 Server it's free and supports all video formats install on your windows or mac works on most dnla support televisions blu ray players and ps3 and also works on horizon box

    IMPORTANT NOTE

    Note on the first setup of your Horizon box may take 30 min to over 1 hour to fully set up
    it may disable your original upc router so if that happens you can only use the horizon for tv broadband or phone

    But it's still possible with most modern wireless routers to set them up as access points only for wireless if you need better wireless signal
    I suggest you let upc know first before you run first setup of box if you want to use your original upc router and connect box to that router if they let you do that


  • Registered Users, Registered Users 2 Posts: 621 ✭✭✭kave2


    In Power Management Settings there is "Standby Power Usage" with 3 options High, Medium, Low. When Low is selected, Phone and Internet
    connection will be deactivated. Anyone know what is the difference between Medium and High?


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    kave2 wrote: »
    In Power Management Settings there is "Standby Power Usage" with 3 options High, Medium, Low. When Low is selected, Phone and Internet
    connection will be deactivated. Anyone know what is the difference between Medium and High?

    In: max. 59 Watt
    High (active) Standby: 56 Watt
    High (passive) Standby: 38.3 watts
    Middle Standby: 27.5 watts
    Low Standby: 1 watt
    Only use Medium or High if you want constant broadband and phone

    I would advise to set auto standby to off and only put on standby when not going to be used for long period but never set to low



  • Registered Users, Registered Users 2 Posts: 7,247 ✭✭✭SteM


    Achilles wrote: »
    Don't use those, they're bloody horrible and offer terrible bandwidth.

    Get a small wifi repeater, or try changing radio channels to see if that improves signal.

    I run 4 of these

    http://www.dabs.ie/products/trendnet-powerline-500-av-nano-adapter-kit-8KC8.html?src=2

    1 into my router, 2 into media players in various rooms and one into a desktop in the spare bedroom and get great speeds versus wi-fi with them.


  • Registered Users, Registered Users 2 Posts: 9,274 ✭✭✭MrVestek


    kippy wrote: »
    Achilles, the powerlan adapters, even the cheapest of them are far far better than any of the G network speeds in most wireless networks, and the higher rated ones EASILY out perform N rated wireless networks........

    (Experience from using many of all mentioned technologies mentioned here)
    If you are not getting the "rated" speeds through the powerline adapters you should check that you are using CAT6 Patch cable, I generally find that increases the speeds..........if they are well well below what is advertised - even then I find even at that they are far better than wireless for speed and stability.
    I'd also ask what you are measuring the "speed" against - how are you determining that you are only getting connected to the network at 80Mbps as opposed to 500?
    A speed test to my linux server in the next room done via those plugs (can't remember the brand I had) with Cat6 cables through a Gigabit ethernet switch.


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  • Registered Users, Registered Users 2 Posts: 506 ✭✭✭Griffinx


    Jonathan wrote: »
    I'm seeing similar issues here. Box won't turn on either. Neither remote or power button on the Horizon box are working. Display showing current time, and recording symbol.


    Not impressed.

    Have to reset mine every couple of days


  • Registered Users, Registered Users 2 Posts: 650 ✭✭✭Mister Gooey


    Achilles wrote: »
    A speed test to my linux server in the next room done via those plugs (can't remember the brand I had) with Cat6 cables through a Gigabit ethernet switch.

    Have 500Mb Homeplugs for connecting my NAS the three media players in the house. They work perfectly steaming HD content. I would highly recommend them over wireless. To be honest as long as your electrical wiring is up to scratch in your house, the homeplug is the way to go. It is a wired connection!!!!


  • Registered Users, Registered Users 2 Posts: 863 ✭✭✭GastroBoy


    I got approved to take part in UPC Horizon trial, but I've yet to order the package I want online, was going to do it today.

    But looking through this thread and other threads on here, there seems to be a lot of hassle going on with it.

    Should I just stick with the system I have and not bother getting the trial box?
    Or is it worth it?

    Thanks


  • Registered Users, Registered Users 2 Posts: 9,274 ✭✭✭MrVestek


    Have 500Mb Homeplugs for connecting my NAS the three media players in the house. They work perfectly steaming HD content. I would highly recommend them over wireless. To be honest as long as your electrical wiring is up to scratch in your house, the homeplug is the way to go. It is a wired connection!!!!

    In fairness 5 or 6Mbps is more than enough to stream HD content over your own network, this isn't an accurate measure of how much throughput you're actually getting from these devices.

    It may work fine in your setup but in relatity they're still ****e devices.
    How many businesses do you find linking everything back to their gigabit switches via homeplugs?

    None... for exactly this reason. I'd class my home network as a high performance notwork and not a typical home user wishy washy setup, hence for my needs (and the needs of many others) the homeplugs are toss.


  • Registered Users, Registered Users 2 Posts: 13,270 ✭✭✭✭Paulw


    GastroBoy wrote: »
    Should I just stick with the system I have and not bother getting the trial box?
    Or is it worth it?

    I have it over a week now. Some initial teething problems, and also some getting used to how it works, but overall, I like it.

    It is only a trial, so there will be bugs and there will be functions and features that don't work the way you would like, but it's a good system.


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  • Registered Users, Registered Users 2 Posts: 567 ✭✭✭garlad


    In my diagnostics screen , I see that signal quality is excellent, but strength is low/fair.
    When I set up new box I removed the cables from modem and UPC box, took one of them and plugged it into the Horizon box.
    Now thinking I should have removed splitter instead of having one cable going into box, one unused.
    Would it make any difference?


  • Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭Meesared


    Achilles wrote: »
    In fairness 5 or 6Mbps is more than enough to stream HD content over your own network, this isn't an accurate measure of how much throughput you're actually getting from these devices.

    It may work fine in your setup but in relatity they're still ****e devices.
    How many businesses do you find linking everything back to their gigabit switches via homeplugs?

    None... for exactly this reason. I'd class my home network as a high performance notwork and not a typical home user wishy washy setup, hence for my needs (and the needs of many others) the homeplugs are toss.
    I get around 20 over wireless in my place, and around 50 over my homeplugs, they are good devices! Granted they were a bit crap a few years ago, they're fine now!


  • Registered Users, Registered Users 2 Posts: 3,669 ✭✭✭who_me


    Achilles wrote: »
    In fairness 5 or 6Mbps is more than enough to stream HD content over your own network, this isn't an accurate measure of how much throughput you're actually getting from these devices.

    It may work fine in your setup but in relatity they're still ****e devices.
    How many businesses do you find linking everything back to their gigabit switches via homeplugs?

    None... for exactly this reason. I'd class my home network as a high performance notwork and not a typical home user wishy washy setup, hence for my needs (and the needs of many others) the homeplugs are toss.

    If you have the option of Gigabit Ethernet, it's always the best way to go. But if that isn't an option, and it's a choice between N Wifi and homeplugs, I'd go for homeplugs every time. I get a steady 90Mbps in local file transfers (and http downloads would likely be faster, less 'chatty' protocol). For media sharing at home, the difference is night-and-day in how fast the media lists & streams. Plus I don't get any connection drops with homeplugs, I certainly can't say that about Wifi.

    Obviously, YMMV depending on your home wiring; or how close the Wifi devices are together, which router you have, if your devices support 5GHz, the number of neighbouring Wifi networks etc. But in my experience N Wifi doesn't come close to homeplugs.


  • Registered Users, Registered Users 2 Posts: 17 nanif


    I find when streaming over the wireless, I nearly always lose connection, sometimes the video picks up where it left off sometimes I have to start from the start. Now that is a balls, especially seeing as the fast forwarding will cut out a few times while you are trying to get to where you left off. This is obviously the wireless system, I have it set at Wireless N on a laptop that is sitting maybe six foot away from the box, I am getting speeds of no more than 10MBps, while plugged into it I am getting speeds of over 100MBps, I could plug it in but that defeats the purpose of wireless and is untidy. I could just move everything to the RPi I have hooked up, but I shouldn't have to.
    Bottom line, the wireless is dire!


  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    Achilles wrote: »
    In fairness 5 or 6Mbps is more than enough to stream HD content over your own network, this isn't an accurate measure of how much throughput you're actually getting from these devices.

    It may work fine in your setup but in relatity they're still ****e devices.
    How many businesses do you find linking everything back to their gigabit switches via homeplugs?

    None... for exactly this reason. I'd class my home network as a high performance notwork and not a typical home user wishy washy setup, hence for my needs (and the needs of many others) the homeplugs are toss.
    Nobody is comparing homeplugs to gigabit ethernet. They were mentioned as an alternative to wireless. How many businesses use Wi-Fi as a direct substitute to ethernet? Or to link "everything back to their gigabit switches"?


  • Registered Users, Registered Users 2 Posts: 492 ✭✭onform


    Here's a couple of things I noticed when recording that are different to the old box:

    1. If you are watching a channel and decide eg 25 mins into a 30 minute programme to record it, the recording will contain the whole episode (This only works if you have the box on the channel from the beginning of the episode).

    2. If you have been channel surfing for a few mins., if you pause live tv and rewind it will go right back through the channel swaps (Kind of like the way a VCR used to work).

    Anyone else getting this, or notice any other new 'features' (Could be bugs:p).


  • Registered Users, Registered Users 2 Posts: 358 ✭✭dkane


    I've got UPC to "de-consolidated" by broadband and phone out of the Horizon box. It just didn't make sense for our setup with TV nowhere near to PC and no easy way to route cables. Also I have the phone wired around the house from where the modem was and again not easy to run cables.

    I've changed the Horizon box to "client" mode and connected it to the wireless network from the UPC modem. This is working fine and can stream over DLNA to box.

    However the Horizon box continues to broadcast it's own SSID and even gives out IP addresses over DHCP to devices that try to connect to it.
    It's acting as both a client and an access point using the one radio. If I change the wireless channel on the modem the access point on the Horizon box moves with it.
    I can't find any way to turn this off. Has anyone else experienced this? Anyone been able to turn this "feature" off?


  • Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭paulboland


    It has wireless features even if you don't have broadband
    Its can connect to iPhones iPad etc by wireless
    As your connecting by wireless to Horizon from your own router its wireless cant be off in your case
    Best if you could connect to box by wired and then disable wireless on horizon
    You still have wireless on your own router and any devices connected by wireless would show up on horizon Media Network
    I will have the New Box next week and will look at the setting to see if you can turn off its own ssid and look at other settings then


  • Registered Users, Registered Users 2 Posts: 393 ✭✭Gitb1


    Just got my box today and i cant get my remote to work :/
    Cant connect to the internet either I can connect to the router but can only get a private IP address


  • Registered Users, Registered Users 2 Posts: 47 ValleyoftheDoll


    Have Horizon since Tuesday and so far I'm not impressed, the lag on the remote control is terrible & the remote won't connect with my TV at all.


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  • Registered Users, Registered Users 2 Posts: 32 codod


    Hi! I got my Horizon today. It states that the remote code for my TV (Sanyo) is in the quick guide. Unfortunately, there was no guide in my box. Can anyone give me the code. I tried the ones in the other UPC box manual but they didnt work. Thanks!!


  • Registered Users, Registered Users 2 Posts: 393 ✭✭Gitb1


    Sanyo 2462


  • Registered Users, Registered Users 2 Posts: 32 codod


    Spot on!! Thanks Gitb1


  • Registered Users, Registered Users 2 Posts: 7,827 ✭✭✭unklerosco


    Have Horizon since Tuesday and so far I'm not impressed

    Have to agree... My folks have sky HD and the new sky boxes are great, simple to use and fast.. Even my mam can use it!! The horizon box isn't a patch on it for ease of use, speed or reliability (although I know this is a trial) I think UPC have made a huge error and tried to make it look slick but in the process have made it a pain to use.. I find it takes ages to get to what you want and then when you get there it either takes ages to respond or crashes.

    My missus hates the box, so much so that she stopped using it after two days and went back to using netflix etc. via the xbox... I'll prob be sending it back next week.


  • Registered Users, Registered Users 2 Posts: 567 ✭✭✭garlad


    Anyone else experiencing audio drop outs? Happening on all channels.


  • Registered Users, Registered Users 2 Posts: 6,026 ✭✭✭grindle


    Well, one of my worst fears has come true -> Internet down, box in the middle of recording a show-> Can't use internet until show finishes recording.
    What.
    A.
    Balls.
    Having both in one box was always idiotic/shortsighted but I hoped for the best and got the typical reward for hope - punishment.


  • Registered Users, Registered Users 2 Posts: 159 ✭✭moonship


    Thats why i requested deconsolidation of broadband and phone. Either box was freezing during phonecall so no tv and broadband but phone ok or different scenarios phone/broadbarn/tv . Box is not reliable at this stage to have everything in one and i dond feel it will be soon.
    Other problems: if box is in deep standby (red front light) 9out of 10 times when pressing button on on remote or on the front box panel it doestnt react. Only unplugging from power helps.
    I cant find any option to delete whole series from my recordings. To my suprise, Delete Everything really deleted everything, not just choosen series


  • Registered Users, Registered Users 2 Posts: 1,586 ✭✭✭redman


    Hi
    I am quite happy with the way the trial is going, which I setup on Tuesday. There are a number of bugs and tweaks but it is not clear how UPC want their feedback on this trail. I don't intend to ring the number everytime I see something that should be better or isnt working quite right. I would have thought a questionnaire/webform - Does anyone know?

    Then they confirmed that the Horizon box cannot currently do Bridging and thus I still have the Cisco router operational to feed my Wifi Router and allow me to control ip ranges for my various devices that are connected to the web.
    I originally left the cisco box during the install but they decommissioned it remotely automatically and I had to ring and have them recommission it and all is well again. However, if the horizon box doesnt ever allow bridging and they remove the cisco devices then I would be cancelling immediately.


  • Registered Users, Registered Users 2 Posts: 19,207 ✭✭✭✭kippy


    What exactly is the "real" need for "proper" bridging? Surely the demand for it would only effect a very very small proportion of end users?


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  • Registered Users, Registered Users 2 Posts: 1,586 ✭✭✭redman


    kippy wrote: »
    What exactly is the "real" need for "proper" bridging? Surely the demand for it would only effect a very very small proportion of end users?

    Well Im not deep technical but I need to have the Horizon disable its own DHCP and IP allocation so that does not intefer with my main router that is controlling the ip range. I have devices such as security cameras that feed data and they go through the router and I use settings in the router to update dyndns to ensure that as my IP allocation by UPC changes, that my devices are still recognised by the external sites and can continuously feed them 24x7. I would imagine there are quite a few people that would need this.


This discussion has been closed.
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