UPC Horizon Set Top Box trial

coylemj · 02-05-2013 04:02PM

Could someone post a link to the app in the iTunes store - the one that allows you to control the Horizon box from an iPhone, iPod Touch or iPad.

MrVestek · 02-05-2013 04:13PM

Ada Loose Slug wrote: »

Where did you hear this?

Thats ridicluous! No port forwarding and no more static IP's?

I don't understand why this is an issue? Just use dyndns.org.

Mcgree · 02-05-2013 04:16PM

After the hard sell, asked to speak with the techs as had issues before with internal aerial routers and wifi signal across multiple devices. Was told that system regularly reloads and changes IP on the horizon box, old UPC systems aren't static but as modem is separate to TV box don't have this problem unless you upgrade change your speed. The new tech in the horizon box requires regular updates. Guess this is the same as the reload on the HD box currently. Only way to get a static ip is to get a business package?
Also confirmed in the internal router has no port forward, would have to look at creating a bridge. Didn't go into that, have read from Dutch forums its not the easiest, especially when the box is playing up, it regularly drops the phone line in this when it isn't in charge of all functions?
With all this just decided to stick with what I have and let you guys see if you can find a way around the issues.

Mcgree · 02-05-2013 04:20PM

Current IP is free hasn't cost a cent host names are just an added expense.

thefishone · 02-05-2013 04:42PM

Got the new RC,much better then the last one,qwerty keyboard on the back and
the box looks like it updated itself last night,haven't had a proper look yet.

And there is a back button,just not marked as a back botton:D

MrVestek · 02-05-2013 04:43PM

Mcgree wrote: »

Current IP is free hasn't cost a cent host names are just an added expense.

dyndns is free though for their basic 'hostname to IP address' package, I use it all the time so that I can connect to my server at home and not have to worry about knowing the right IP.

UPC has never been advertised as having a static IP it's just been a happy coincidence of their DHCP lease times as of yet, there's no point in complaining about something that you weren't supposed to be getting anyway.

On my server I had a dyndns app installed that constantly rechecks the external IP address and updates my dynamic host accordingly, it's seamless.

A one top setup for added benefit to using the same IP all the time.

Mcgree · 02-05-2013 04:59PM

achiles, job round mine to set up my cams and network when you have a min

iDann · 02-05-2013 04:59PM

thefishone wrote: »

Got the new RC,much better then the last one,qwerty keyboard on the back and
the box looks like it updated itself last night,haven't had a proper look yet.

And there is a back button,just not marked as a back botton:D

You got any pics?

I wonder if we will get the old one now Tuesday or what!

MrVestek · 02-05-2013 05:01PM

Mcgree wrote: »

achiles, job round mine to set up my cams and network when you have a min

Send me a PM, deathly serious. :-)

thefishone · 02-05-2013 05:07PM

iDann wrote: »

You got any pics? I wonder if we will get the old one now Tuesday or what!

I would imagine you'll get the new one.having trouble getting it to work with the Tv

belmulletman · 02-05-2013 07:08PM

iDann wrote: »

You got any pics? I wonder if we will get the old one now Tuesday or what!

Here you go! Pics of the new remote!

Evilbart · 02-05-2013 07:12PM

belmulletman wrote: »

Here you go! Pics of the new remote!

Looks pretty decent thanks for the uploads

iDann · 02-05-2013 07:14PM

belmulletman wrote: »

Here you go! Pics of the new remote!

Thanks

, must I say the previous remote looks more expensive looking, did you get to keep that as well?

belmulletman · 02-05-2013 07:14PM

Evilbart wrote: »

Looks pretty decent thanks for the uploads

Feels good in the hand! Won't be working until tomorrow when I get the new software!

belmulletman · 02-05-2013 07:20PM

iDann wrote: »

Thanks , must I say the previous remote looks more expensive looking, did you get to keep that as well?

I prefer this one! Feels much better!

New software downloading now! Don't think I've to give the old one back. I've been using a logitech harmony since I got the box!

Evilbart · 02-05-2013 07:21PM

My biggest problem with UPC is the extremely slow user interface compared to sky,just done a test there and wonder if someone could compare times with the new box would be interesting to see

From watching a channel to fully loading Guide :28.7 seconds
Wow just timed this with my iPhone and was surprised at the length of time, I always knew it was long but 28.7 seconds is ridiculous

thefishone · 02-05-2013 07:21PM

belmulletman wrote: »

Feels good in the hand! Won't be working until tomorrow when I get the new software!

Already working and I got some sort of update,parts of the menu(recordings mostly)
has changed.

flanna · 02-05-2013 07:25PM

Just got an email saying that I'll be able to place my order for the trial on the UPC website in the next few days

thefishone · 02-05-2013 07:26PM

Evilbart wrote: »

My biggest problem with UPC is the extremely slow user interface compared to sky,just done a test there and wonder if someone could compare times with the new box would be interesting to see

From watching a channel to fully loading Guide :28.7 seconds
Wow just timed this with my iPhone and was surprised at the length of time, I always knew it was long but 28.7 seconds is ridiculous

About 2 seconds!
That's to get to the basic All channels view.

Evilbart · 02-05-2013 07:27PM

thefishone wrote: »

About 2 seconds!

Well then that alone sells it for me straight away thanks

iDann · 02-05-2013 07:41PM

I don't know what they're doing to our service atm, yesterday all our channels locked and I rang up, they had to cancel the horizon order to fix it, that fixed it and I reordered and now the HD channels are gone??

mollser · 02-05-2013 07:46PM

flanna wrote: »

Just got an email saying that I'll be able to place my order for the trial on the UPC website in the next few days

Just received this also.

2 bundles on offer:

Horizon Essential 50Mb Bundle €68.50 pm
Horizon Complete 100Mb Bundle €78.50pm

I presume HD channels would be an additional €5pm does anyone know for certain??

thefishone · 02-05-2013 07:49PM

iDann wrote: »

I don't know what they're doing to our service atm, yesterday all our channels locked and I rang up, they had to cancel the horizon order to fix it, that fixed it and I reordered and now the HD channels are gone??

Are they gone?
History-217,Analogue gone
TG4 -104,Analogue gone

Changing everytime I turn off the box.

flanna · 02-05-2013 07:54PM

mollser wrote: »

2 bundles on offer:

Horizon Essential 50Mb Bundle €68.50 pm
Horizon Complete 100Mb Bundle €78.50pm

I presume HD channels would be an additional €5pm does anyone know for certain??

The bundles on mine were €63.50 for 50mb and €73.50 for 100mb both with select extra tv I currently dont have HD

belmulletman · 02-05-2013 08:02PM

Have to say, just got the new software update and WOW... it's soooooo fast now!
The guide pops up in about 1-2 seconds and everything is just sooo much faster!
Loving it even more now!

iDann · 02-05-2013 08:07PM

thefishone wrote: »

Are they gone?
History-217,Analogue gone
TG4 -104,Analogue gone

Changing everytime I turn off the box.

Just getting access denied on HD channels, but yesterday it was every channel. The channels would then skip from 102 to 201 etc. the sooner the better we get a new box!

therecklessone · 02-05-2013 08:08PM

I've yet to get an email saying I've been accepted for the trial but I have got a couple suggesting I have been selected including the offer of two bundles (50 and 100 Mb). Anyone else in the same both boat?

Mountjoy Mugger · 02-05-2013 08:20PM

therecklessone wrote: »

I've yet to get an email saying I've been accepted for the trial but I have got a couple suggesting I have been selected including the offer of two bundles (50 and 100 Mb). Anyone else in the same both boat?

Got it here too. To be honest, it's not very appealing to me.

At present I pay 76.25 for 120Mb, Freetime world phone and HD Select extra. (discounted)

A couple of weeks ago I was told to expect a free upgrade to 150Mb along with the price increase - now there's no mention of this and I have the choice of 50 or 100 Mb, paying 78.50 for the privilege.

I also lose my HD, unless I pay extra. I lose my router and I lose my current recordings.

I'm thinking of pulling the plug altogether on the TV pack and moving to the Freesat entirely (already have a Freesat TV and dish). I'd been waiting for my contract to expire. Good time I think to bite the bullet.

belmulletman · 02-05-2013 08:23PM

I just learned something new.
I appears the new remote (with the keyboard) isn't Infrared!!
I tried to learn some commands on my Harmony Remote and couldn't find the IR port.
Further investigation and I couldn't see it with my camera. I put the new remote under my jumper and it still worked!
Don't know what command it's using, I don't think Wifi, must be bluetooth or something else. weird!
Hoping that Logitech Update their Database with the new commands soon.
The Logitech still work and the new functionality is there on the buttons that work, but the Info / Guide buttons don't as I can't program them just yet.

onform · 02-05-2013 08:27PM

therecklessone wrote: »

I've yet to get an email saying I've been accepted for the trial but I have got a couple suggesting I have been selected including the offer of two bundles (50 and 100 Mb). Anyone else in the same both boat?

Yes I got the same e-mail at 19:15:

Check out the two fantastic bundles below that will be
available for you buy. You’ll be invited to place your order
on our website in the next few days.

Horizon Select 50Mb Bundle €63.50
• Select Extra TV including Horizon.
Over 90 channels and all the
benefits of Horizon TV.
• Unlimited Fibre Powered 50Mb

Horizon Max 100Mb Bundle €73.50

• Max TV including Horizon
Over 110 channels and all the
benefits of Horizon TV
• Unlimited Fibre Powered 100Mb

Also says:
When you are accepted onto the trial you will be required to move to a new bundle. You will be asked to provide feedback on your experience of the service which will be used to ensure the service offers the best experience when we launch to the public.

I'm not taking up on the trial if I have to go on to one of these bundles, I have loyalty discounts that I'm sure would be wiped by ordering one of those online.

UPC Horizon Set Top Box trial

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