UPC Horizon Set Top Box trial

SoundWave · 24-04-2013 02:44PM

StaticNoise wrote: »

Email received 11 days ago, nothing received since.
It may be alphabetical?

Well my name is Aaron A Aaronson and I haven't heard a Fuppin thing.

Deep Thought · 24-04-2013 08:06PM

was wondering the same thing...email and no further contact

coylemj · 24-04-2013 09:19PM

At the risk of stating the obvious, they can't roll out the boxes as fast as they can send out the e-mails saying you've been accepted on the trial.

granturismo · 25-04-2013 10:55AM

coylemj wrote: »

At the risk of stating the obvious, they can't roll out the boxes as fast as they can send out the e-mails saying you've been accepted on the trial.

At the risk of stating the obvious, there havent been too many posters telling us they've received their Horizon trial box in the last two weeks.

coylemj · 25-04-2013 11:38AM

granturismo wrote: »

At the risk of stating the obvious, there havent been too many posters telling us they've received their Horizon trial box in the last two weeks.

At the risk of stating the obvious, not everyone who has the new box on trial is on boards or follows this forum even if they are a boardsie.

Evilbart · 25-04-2013 02:17PM

At the risk of stating the obvious,here is what the email said "You have been successful in registering for our Horizon TV trial and we will be in touch in the coming weeks with full details.

So they will be in touch in the coming weeks with full details relax everyone my guess would be next week

Craigels · 25-04-2013 06:51PM

Got my box today on way home to set it up now

iDann · 25-04-2013 07:43PM

Craigels wrote: »

Got my box today on way home to set it up now

Did you sign up for the trial? When did they call you?

Craigels · 25-04-2013 08:16PM

iDann wrote: »

Did you sign up for the trial? When did they call you?

Yea I'm part of trial there was no call just email few days ago got box today

iDann · 25-04-2013 08:28PM

Craigels wrote: »

Yea I'm part of trial there was no call just email few days ago got box today

Ahh lucky you, did you sign up through Facebook? Did they describe all the details in the email, such as your reward and delivery date?

Thanks

thefishone · 25-04-2013 08:50PM

Noticed when I'm changing channels it loses sound and the only way to get the sound back is to change to another channel and back again. Not happening all the time but enough for me (and my daughter) to start noticing it.

Craigels · 25-04-2013 09:23PM

Ok so I have it set up but we have no broadband or home phone I was on to customer care and they said my line had to be changed and it should become active in the morning anyone else have that problem

Evilbart · 25-04-2013 09:38PM

Craigels wrote: »

Got my box today on way home to set it up now

So did you get the option to self install? And where did you have to pick up the box?

Thanks

iDann · 25-04-2013 10:01PM

Someone asked about the testers on Facebook.

Hi John, we will be sending out the next emails to everyone on the trial this evening and tomorrow so check your inbox Thanks, Paul · 8 hours ago

coylemj · 26-04-2013 12:30PM

If someone got a call about delivery of the new box, could they post the phone number that came up on their display please, it should be stored in your call log under 'received calls'.

I just want to check in case I missed them, I have a few missed calls but don't want to call back in case it was some other crowd cold calling me.

iDann · 26-04-2013 12:33PM

coylemj wrote: »

If someone got a call about delivery of the new box, could they post the phone number that came up on their display please, it should be stored in your call log under 'received calls'.

I just want to check in case I missed them, I have a few missed calls but don't want to call back in case it was some other crowd cold calling me.

+1, got two missed calls from an unusual number.

Craigels · 26-04-2013 01:36PM

Craigels wrote: »

Ok so I have it set up but we have no broadband or home phone I was on to customer care and they said my line had to be changed and it should become active in the morning anyone else have that problem

everyting was sorted this morning have to say im very impressed with the box i havd been informed by someone in the know that we will be getting a new remote control with a keyboard on the back can wait to see that.

seamey beag84 · 26-04-2013 02:28PM

Im liking it so far aswell. I'm having problems setting up the home network and the picture doesn't seem to be as good on some channels and switching between them is a bit slow but overall a massive improvement on the old box. a remote with a keyboard would be really nice. haven't tried many of the apps yet but YouTube is perfect, layout a little odd tho. The number that rang me was 012571210. its different from the normal UPC number

Meesared · 26-04-2013 02:40PM

The Horizon box is able to browse YouTube?

seamey beag84 · 26-04-2013 02:46PM

yup, you can watch tv and browse YouTube in a sidebar. it autosearches for clips related to the program your watching but there is a search function aswell. pretty cool..

Technoprisoner · 26-04-2013 02:50PM

still waiting to hear from them about receiving my horizon box

Meesared · 26-04-2013 02:54PM

seamey beag84 wrote: »

yup, you can watch tv and browse YouTube in a sidebar. it autosearches for clips related to the program your watching but there is a search function aswell. pretty cool..

That's really cool! Are you able to sign into your YouTube account to get updates on your Subscribed channels?

thefishone · 26-04-2013 02:56PM

seamey beag84 wrote: »

Im liking it so far aswell. I'm having problems setting up the home network and the picture doesn't seem to be as good on some channels and switching between them is a bit slow but overall a massive improvement on the old box. a remote with a keyboard would be really nice. haven't tried many of the apps yet but YouTube is perfect, layout a little odd tho. The number that rang me was 012571210. its different from the normal UPC number

Must say I find the picture better quality all round and quicker to change channels.
What problems are you having with the home network?

Saint_Mel · 26-04-2013 04:00PM

No call yet (got the accepted email on the 12th) but just got another email there now saying "it won’t be long until you’re experiencing the full Horizon TV service in your own home" and a link to the app & website

Hootanany · 26-04-2013 04:35PM

I got the same email as that do they call you on your mobile or landline.

iDann · 26-04-2013 04:52PM

Hootanany wrote: »

I got the same email as that do they call you on your mobile or landline.

I got told that if they can't get through to you by call they will email instead or else just email you first!

seamey beag84 · 26-04-2013 05:22PM

I've barely used it so far but ill have go after work tonight. The network problem could very well be my prehistoric pc and the picture quality could be sorted after adjusting a few settings hopefully.. Happy with what I've seen so far regardless.. I didn't see a log in for YouTube, but again, i wasn't on it for long.

iDann · 26-04-2013 06:03PM

Looks like these will be the boxes for the other rooms. http://www.broadbandtvnews.com/2013/04/24/pace-secures-horizon-contract/

kippy · 26-04-2013 06:14PM

Got the email mentioned by others today. Nothing specific really in it.

ted1 · 26-04-2013 11:04PM

Anybody running the horizon box through an amp? What type sound is it outputting?

UPC Horizon Set Top Box trial

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