3 Asking people to be nice to get phone's unlocked from other network

imtdub · 19-02-2013 02:16PM #1

Switching to Three - things to know.
Keep your number & your phone - You can keep your old number and your existing phone when you move to SIM only
Network checker - It's best to check your phone will work on our Three network. Simply free text "Check" to 50100
Unlock your phone - If you bought your phone from another network, you might need to get it "unlocked" before you can use it with a Three SIM. To do this you'll need to get in touch with your old network and ask them (nicely) for an unlock code so you can use it on Three..

I think this is hilarious, Three asking people to be nice to get their phones unlocked from other networks, so that they could move to Three.

Seachmall · 19-02-2013 02:21PM

ROFLMAO!!

Stinicker · 19-02-2013 02:23PM

Simple rule don't move to Three, they are consistently ranked as the network with the worst customer service and worst coverage, fancy a new iPhone? well you better make do with 2G Edge cause their network ain't worth a fiddlers.

imtdub · 19-02-2013 02:28PM

@Stinicker agree with you on their customer service, although their boards.ie reps have been helpful.

judgefudge · 19-02-2013 02:33PM

Stinicker wrote: »

Simple rule don't move to Three, they are consistently ranked as the network with the worst customer service and worst coverage, fancy a new iPhone? well you better make do with 2G Edge cause their network ain't worth a fiddlers.

I've been with three for years. Never have much problem. Granted I spend most my time in Kildare Dublin but I always have great signal and 3G. And never go over my bill. It works for some people.

19-02-2013 02:40PM

Never had a problem with 3 the past year. Even when I occasionally travel home to ballygobackwards, the service is grand.

krudler · 19-02-2013 02:42PM

3 have a bizarre business model, they've never made a penny in Ireland they consistently operate at a loss, but don't seem to care.

19-02-2013 02:44PM

With Three I get free texts and calls to all other Three customers, free text to all networks, free calls to all networks on weekends, and unlimited internet. For how much? €20 a month prepay. Methinks I'll be sticking with them for a while longer.

I would assume that the (nicely) was a joke, but then again, why should any one have to deal with a rude customer?

Banjo String · 19-02-2013 02:46PM

Been with three for three years.

Not one problem with them. EVER.

krudler · 19-02-2013 02:55PM

Deleted User wrote: »

With Three I get free texts and calls to all other Three customers, free text to all networks, free calls to all networks on weekends, and unlimited internet. For how much? €20 a month prepay. Methinks I'll be sticking with them for a while longer.

I would assume that the (nicely) was a joke, but then again, why should any one have to deal with a rude customer?

the joys of working with the public.

imtdub · 19-02-2013 03:18PM

Deleted User wrote: »

With Three I get free texts and calls to all other Three customers, free text to all networks, free calls to all networks on weekends, and unlimited internet. For how much? €20 a month prepay. Methinks I'll be sticking with them for a while longer.

I would assume that the (nicely) was a joke, but then again, why should any one have to deal with a rude customer?

krudler wrote: »

the joys of working with the public.

You people didn't get the pun, Three never unlock their phones (it doesn't matter how nicely you talk to them or whatever be your situation), but they've the audacity to ask people to get their phones unlocked from other network.

judgefudge · 19-02-2013 03:25PM

imtdub wrote: »

You people didn't get the pun, Three never unlock their phones (it doesn't matter how nicely you talk to them or whatever be your situation), but they've the audacity to ask people to get their phones unlocked from other network.

That ain't no pun.

Stinicker · 19-02-2013 03:52PM

Three unlocked my iPhone when I was released from contract but it took an order from the Small Claims Court for them to both release me from contract and unlock my phone. They really are the single worst shower I have dealth with in my entire life.

Isolt · 19-02-2013 04:13PM

3 are still in business? Jesus! :eek:

G Power · 19-02-2013 04:18PM

krudler wrote: »

3 have a bizarre business model, they've never made a penny in Ireland they consistently operate at a loss, but don't seem to care.

this is handy for tax purposes i presume

stevenmu · 19-02-2013 04:23PM

I don't get it, if you move to Vodafone/O2/eMobile etc I'm sure they will ask the same thing, they won't unlock another networks phone.

MaxSteele · 19-02-2013 04:25PM

Slightly off topic but ..... do any of you reckon Three are taking over from Meteor as top provider in Ireland ?

Really can't be arsed to switch network when I get my next phone.

srsly78 · 19-02-2013 04:26PM

This is hilarious. 3 reps on this forum have officially stated that phones not provided by 3 are not supported!

Phones from other networks may not have compatible software, leading to the dreaded 3g switching problem, leading to more irate customers posting here.

krudler · 19-02-2013 04:26PM

MaxSteele wrote: »

Slightly off topic but ..... do any of you reckon Three are taking over from Meteor as top provider in Ireland ?

Really can't be arsed to switch network when I get my next phone.

Meteor aren't anywhere close to being the top provider in Ireland, customer wise it goes vodafone>o2>meteor/emobile>three

danniemcq · 19-02-2013 04:31PM

imtdub wrote: »

I think this is hilarious, Three asking people to be nice to get their phones unlocked from other networks, so that they could move to Three.

ummm yeah would you prefer people rang up and screamed at the support of their soon to be ex network demanding for an unlock code?

spread some joy OP

plus been with three for a while now, had no issues. yes they have an indian call center and i know that puts people off but any occasion i've had to deal with them i've not had any bother.

danniemcq · 19-02-2013 04:33PM

imtdub wrote: »

You people didn't get the pun, Three never unlock their phones (it doesn't matter how nicely you talk to them or whatever be your situation), but they've the audacity to ask people to get their phones unlocked from other network.

I'm pretty sure my old Europa got unlocked....

I'll use it as a tester later on and see what happens

Sh1tbag OToole · 19-02-2013 04:34PM

If you ask Three nicely to unlock your phone you'll be told where to go fairly lively by the Indian call centre guy.

Sure weren't Three gluing sim cards into phones at one stage and outright refusing to unlock phones no matter how much credit you spent with them?

imtdub · 19-02-2013 04:35PM

danniemcq wrote: »

ummm yeah would you prefer people rang up and screamed at the support of their soon to be ex network demanding for an unlock code?

spread some joy OP

plus been with three for a while now, had no issues. yes they have an indian call center and i know that puts people off but any occasion i've had to deal with them i've not had any bother.

I don't think you guys are reading the post's properly, I'm not asking people to be rude. My point is Three don't unlock phones of their customers, but they are asking people to get their phones unlocked from other networks, so that they can be used on 3 Network.

19-02-2013 04:40PM

Stinicker wrote: »

Simple rule don't move to Three, they are consistently ranked as the network with the worst customer service and worst coverage, fancy a new iPhone? well you better make do with 2G Edge cause their network ain't worth a fiddlers.

3 don't have edge or GPRS, it 3G or nothing. It's one of the reasons I wouldn't use them as you could easily be left without any data connection.

If you live in a city though where you are more or less guarenteed 3G and don't move around much they have quite good value plans especially for the iPhone 5.

kingtut · 19-02-2013 04:43PM

Deleted User wrote: »

With Three I get free texts and calls to all other Three customers, free text to all networks, free calls to all networks on weekends, and unlimited internet. For how much? €20 a month prepay.

Umm so it's not free :cool:

stevenmu · 19-02-2013 04:46PM

srsly78 wrote: »

This is hilarious. 3 reps on this forum have officially stated that phones not provided by 3 are not supported!

I doubt any network will commit to supporting phones not provided by them, people could turn up with any random phone running any type of software and expect them to fix stuff. It's unreasonable to expect 3, or any other network, to commit to that.

srsly78 · 19-02-2013 04:47PM

This isn't a problem on other networks. You can buy sim-free phones that will work properly on all network EXCEPT for 3. It's only 3 that have a non-standard setup.

They have known about this for over 3 years and make no effort to fix it.

stevenmu · 19-02-2013 04:48PM

Duke Big Amphetamine wrote: »

3 don't have edge or GPRS, it 3G or nothing. It's one of the reasons I wouldn't use them as you could easily be left without any data connection.

They have a deal with Vodafone, if you are out of coverage for 3 your phone switches onto Vodafone's network and if your phone supports it will use 2G/Edge/GPRS there.

srsly78 · 19-02-2013 04:49PM

And then it won't switch back to 3g afterwards... this is the problem. Domestic roaming is a non-standard setup.

stevenmu · 19-02-2013 04:50PM

srsly78 wrote: »

This isn't a problem on other networks. You can buy sim-free phones that will work properly on all network EXCEPT for 3. It's only 3 that have a non-standard setup.

They have known about this for over 3 years and make no effort to fix it.

Are these phones 2G only or something? I've bought sim-free phones that have worked fine on 3.

srsly78 · 19-02-2013 04:51PM

Nope they are normal modern phones. Hilariously even official 3 phones have the same problem sometimes after an update - they even **** up their own software. The 3 forum is littered with complaints about this issue.

People have even used it as a basis of complaint to ComReg, and been released from contract.

3 Asking people to be nice to get phone's unlocked from other network

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