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Aldi Rathmines - You MUST use THEIR basket .....

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  • 18-02-2013 8:38pm
    #1
    Registered Users Posts: 6,741 ✭✭✭


    I walked in the door of Aldi in Rathmines this evening and started to puta couple of biscuits in my cloth reusable shopping bag ... as I usually do .. and have done for 15 years in Tesco's Superquinns, Aldi, Lidle etc etc etc ...

    A manager abruptly came up to be and told me that I could not shop in Aldi unless I used one of THEIR blue plastic baskets ! I said I really don't like them (I have minor arthritis and it's uncomfortable to hold). He told me I MUST use them if I want to shop in Aldi. FFS

    I dumped the biscuits and told him I'm off across the road to Lidl.

    What on earth is this control freakery ???


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Comments

  • Closed Accounts Posts: 9,330 ✭✭✭Gran Hermano


    http://www.boards.ie/vbulletin/showthread.php?t=2056881989

    Above thread might help you understand what type are trying to prevent.


  • Registered Users Posts: 6,741 ✭✭✭Piliger


    http://www.boards.ie/vbulletin/showthread.php?t=2056881989

    Above thread might help you understand what type are trying to prevent.
    Errrr no .... That does not help me understand it.

    NO other supermarket thinks this idiotic anti-customer action is required.

    I have never encountered this kind of thing !

    And I have NO intention of shopping there again.


  • Registered Users Posts: 5,566 ✭✭✭Gillo


    http://www.boards.ie/vbulletin/showthread.php?t=2056881989

    Above thread might help you understand what type are trying to prevent.

    My thoughts exactly


  • Registered Users Posts: 27,322 ✭✭✭✭super_furry


    Piliger wrote: »
    Errrr no .... That does not help me understand it.

    NO other supermarket thinks this idiotic anti-customer action is required.

    I have never encountered this kind of thing !

    And I have NO intention of shopping there again.

    So write a letter to them and tell them that. Might do more good than ranting on the internet.


  • Registered Users Posts: 81,223 ✭✭✭✭biko


    I feel your pain OP but tbh it makes sense for them to ask you use a basket.
    Shoplifting is on the increase and it can be easy to "forget" an item or two in the bag.


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  • Closed Accounts Posts: 8,057 ✭✭✭MissFlitworth


    Piliger wrote: »
    What on earth is this control freakery ???

    A fairly standard way of preventing shoplifting?


  • Registered Users Posts: 985 ✭✭✭APM


    In Spain you can go around using your own shopping bag and when you put your items on the belt you also put your bags.

    The cashier looks in + verifies that the bags are empty and passes them to you to pack your shopping into.

    No reason why this shouldn't be possible if ALDI are so worried about the customer stealing items.


  • Registered Users Posts: 6,741 ✭✭✭Piliger


    A fairly standard way of preventing shoplifting?

    Standard ... where ?


  • Registered Users Posts: 33,519 ✭✭✭✭dudara


    There is no Consumer Issue here - it's their shop and they can impose their rules.

    Moved to After Hours


  • Registered Users Posts: 5,566 ✭✭✭Gillo


    APM wrote: »
    In Spain you can go around using your own shopping bag and when you put your items on the belt you also put your bags.

    The cashier looks in + verifies that the bags are empty and passes them to you to pack your shopping into.

    No reason why this shouldn't be possible if ALDI are so worried about the customer stealing items.

    The problem will have doing that in Ireland is from experience we have a habit of misinterpreting things, from dealing with the public for the last sixteen years, no matter how politely you ask some to put their bag on the counter for inspection, I give it about ten minutes before someone thinks they've been called a thief.


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  • Registered Users Posts: 6,689 ✭✭✭Tombi!


    I usually put a few things in my coat pockets if I don't have enough room to carry them all to the till and if a security guard or something things I'm stealing, they usually stop me just as I go outside the doors. I explain what happened and get an apology.

    All it's doing is preventing things like "oh I was searched by the staff, I was so embarrassed and need to press charges".


  • Registered Users Posts: 5,949 ✭✭✭A Primal Nut


    APM wrote: »
    In Spain you can go around using your own shopping bag and when you put your items on the belt you also put your bags.

    The cashier looks in + verifies that the bags are empty and passes them to you to pack your shopping into.

    No reason why this shouldn't be possible if ALDI are so worried about the customer stealing items.

    Then people would complain about the staff being suspicious and looking into their bags.


  • Closed Accounts Posts: 20,919 ✭✭✭✭Gummy Panda


    Piliger wrote: »

    Standard ... where ?

    Everywhere?


  • Closed Accounts Posts: 4,713 ✭✭✭HondaSami


    When did they start providing baskets? I have not seen them, maybe that's lidl.
    It's a bad habit putting shopping into a bag before it's paid for, could lead to all kinds of problems.


  • Closed Accounts Posts: 10,562 ✭✭✭✭Sunnyisland


    This is obvious a basket case.


  • Registered Users Posts: 1,006 ✭✭✭nhg


    I have never seen baskets in aldi only trolleys, I use my cloth re-usable bag as I am usually only getting a few items & as I am small I find it very hard to get the items up out of the trolley, I would quiet happily use a basket if it was provided


  • Closed Accounts Posts: 46,938 ✭✭✭✭Nodin


    Can't save I've ever been asked to drop me bags in a Supermarket....


  • Registered Users Posts: 81,223 ✭✭✭✭biko


    It puts the lotion in the basket...






    ...in the BASKET!


  • Registered Users Posts: 27,322 ✭✭✭✭super_furry


    OP sounds like he's off his trolley.


  • Registered Users Posts: 2,537 ✭✭✭Gyalist


    HondaSami wrote: »
    When did they start providing baskets? I have not seen them, maybe that's lidl.
    It's a bad habit putting shopping into a bag before it's paid for, could lead to all kinds of problems.

    Aldi (in Rathmines) have been providing baskets for the past few months. The funny thing is that you can't take the baskets past the till. Once your shopping is put on the counter the basket has to be placed in the stack near the till. Every time I go in there I hear the assistants having to tell customers this.


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  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Aldi stores usually don't have baskets but for the sake of those buying only small numbers of items they have gone to some trouble to provide baskets in some stores and smaller trolleys in most stores for their elderly and student customers.

    They operate in such a way that the staff must deal with customers as quickly as possible so they can then go off to stock shelves etc and customers using their own bags slows down the whole process at the till.

    I have always found staff helpful and polite and they work at a very fast rate compared to other supermarkets. If I was asked to use a basket and had trouble with it I would have no problem at all taking one of the smaller trolleys which you can pack your own shopping bags from after passing through the checkout.

    The smaller trolleys are not as deep as the large ones so no issue with bending over and falling into them, and they hold about one third the amount of shopping, there is also no risk of items being left in one's own bag and not being paid for. OP I would suggest using these trolleys as a compromise


  • Registered Users Posts: 34,788 ✭✭✭✭krudler


    Piliger wrote: »
    Standard ... where ?

    Everywhere? try walking around a clothes shop lobbing stuff into a cloth bag and see how far you get


  • Closed Accounts Posts: 6,496 ✭✭✭Boombastic


    Just eat the stuff as you walk around. When you get to the counter give the cashier the weight you were before entering the shop and the weight you are leaving. In aldi, you will need to bring a weighing scales with you but tesco have a build in scales at the cashier. That's what I do, simple.


  • Registered Users Posts: 78,304 ✭✭✭✭Victor


    Why not just hide them in your jacket instead of using a bag? :rolleyes:

    Both Aldi and Lidl provide baskets.


  • Registered Users Posts: 37 dede12


    That's is odd, can totally see why you're annoyed OP. I've always done that in Dunnes with their own reuseable store bags & never had any problem. I don't have anything againt using the baskets, just find it easier to put the items in there rather than hunt around for a basket. It has occurred to me that it might look like I'm stealing but I figure if they had any issue they could just ask to either look inside my bags or ask to check my purchases w/ the receipt as I left.

    Also, just to avoid any hassle I do tend to turn it upside down & fold it a bit after putting my things onto the belt while waiting in the queue to make it clear to anyone watching the cameras/etc that its empty. Tho at this point I'd say they recognize me at the one closest to me & would know that I always pay for the stuff I've put in the bag.


  • Closed Accounts Posts: 352 ✭✭Best username ever


    Victor wrote: »
    Why not just hide them in your jacket instead of using a bag? :rolleyes:

    Both Aldi and Lidl provide baskets.

    They don't provide them where I live, they let you use your own bag.


  • Registered Users Posts: 3,982 ✭✭✭68 lost souls


    I completely understand the shops point of view, far too hard to manage everyone with their own bag, yes you may not be likely to shoplift but if every one used their own clothe bags it would be a nightmare to manage and monitor for shoplifting, if you cant hold the basket properly use a trolly


  • Registered Users Posts: 424 ✭✭SimonLynch


    Can understand how OP will be affected with minor arthritis, the smaller trolly might be the solution? Personally, I've been using Aldi here and in Britain for 10 years and my only quibble was no baskets. Rathmines is handy for me on a weekend so I'll be in there ahead of my local Aldi.


  • Closed Accounts Posts: 2,101 ✭✭✭dickwod1


    HondaSami wrote: »
    When did they start providing baskets? I have not seen them, maybe that's lidl.
    It's a bad habit putting shopping into a bag before it's paid for, could lead to all kinds of problems.
    My LIDL in Dublin 15 got baskets a few months ago the ALDI doesn't
    You can use bags in both no problems ever!


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  • Registered Users Posts: 5,652 ✭✭✭fasttalkerchat


    APM wrote: »
    In Spain you can go around using your own shopping bag and when you put your items on the belt you also put your bags.

    The cashier looks in + verifies that the bags are empty and passes them to you to pack your shopping into.

    No reason why this shouldn't be possible if ALDI are so worried about the customer stealing items.

    In Irish law a customer's personal bags and handbag can't be searched.


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