Anyone else still waiting on SUSI Grant?

noah45 · 09-01-2013 04:08PM

Its unbelievable the carry on of susi, after cancelling my application in error and being told to re apply from scratch, I cannot find out any info on it. Ive sent in the application nos of the original and the new application 3 or 4 times already and guess what?
Today I got an email asking me for same.

Ive tried phoning, emailing and contacting them via fb, but no one can tell me what the current status of the application is.

Fit to scream!!

Annasopra · 09-01-2013 05:19PM

noah45 wrote: »

Its unbelievable the carry on of susi, after cancelling my application in error and being told to re apply from scratch, I cannot find out any info on it. Ive sent in the application nos of the original and the new application 3 or 4 times already and guess what?
Today I got an email asking me for same.

Ive tried phoning, emailing and contacting them via fb, but no one can tell me what the current status of the application is.

Fit to scream!!

Go to your local students union.

09-01-2013 05:52PM

Finally got my reward letter today. All though seems to be a problem.

Award: Full Maintenance and 100% Fees Adjacent
Maintenance Grant: €0.00

It says I have been awarded the full maintenance but yet it says €0.00. Is this a common problem or should I get in touch with SUSI?

Nicole. · 09-01-2013 06:15PM

mango salsa wrote: »

From the rules

Pages 24-26

http://www.studentfinance.ie/downloads/1339418623/Student_Grant_Scheme_2012.pdf

Thanks, so the answer to my question that I'm getting after reading that is no?

Annasopra · 09-01-2013 07:03PM

MakaDonVeli wrote: »

Finally got my reward letter today. All though seems to be a problem.

Award: Full Maintenance and 100% Fees Adjacent
Maintenance Grant: €0.00

It says I have been awarded the full maintenance but yet it says €0.00. Is this a common problem or should I get in touch with SUSI?

Contact SUSI and ask for clarification

Annasopra · 09-01-2013 07:08PM

Nicole. wrote: »

Thanks, so the answer to my question that I'm getting after reading that is no?

What paragraph are you reading where it says no?

psheanon · 10-01-2013 11:01AM

I posted on here a couple of days ago regarding my application for maintenance being rejected. I appealed the decision as I knew I was entitled to the maintenance as I started my course in 2009 and this year is an add on. After much chasing and getting no where with SUSI - "Your appeal is in a queue. We have no idea of timeframe" - I have finally been awarded the full maintenance grant. This is due to an email sent to all TD's that are part of the review committee into SUSI which I got from the thread on where to complain about SUSI. I sent the email on Monday night and had responses from 5 TD's by 10am on Tuesday. At 9am Wednesday my grant had been awarded.

Just have to wait on payment now!!!

IrishLad2012 · 10-01-2013 03:36PM

Have all relevant documentation in since October,was told all along that my application was been processed,SUSI contact me yesterday and say they have mislaid my documents and could I send them another copy.So back to the end of the queue for me.Raging with them,can't see myself being able to afford to wait another 3 months,looks like it could be the dole queue for me :mad:

Dermighty · 10-01-2013 04:30PM

Got an approval letter, entered bank details, emailed to ask when I'd be paid, they said they need to confirm my monthly attendance at college.

Passed all my exams, attended every lab and practical, did not attend all lectures. Work nights as a bouncer, didn't make the morning a lot.

Nicole. · 10-01-2013 04:59PM

mango salsa wrote: »

What paragraph are you reading where it says no?

I actually don't know, I just can't really understand what they mean. I know it says "profit and loss" but that's all I understand, I don't know if mortgage repayments fall under losses. I've sent an email to all of the members that we complained about the SUSI before to and they sent my email to online susi oireachtas line so we'll see where we go from here.

Byron85 · 10-01-2013 05:01PM

I've had a ridiculous experience with them.

I had no updates from them since early December so I decided to phone them on Monday the 7th, three days ago, to try and get some information about my application. They told me that they had posted an award letter to me in early December but it seems that they posted it to my old address, where I no longer live, instead of to my home address in Co. Carlow. They have since sent me out a new award letter, to my new address, which I received yesterday morning, but this was only a minor issue compared to the next.

According to my award letter, and I confirmed this with SUSI over the phone, I was awarded 100% of the student contribution, €2,000, but for some reason, I was told that I was not to receive anything towards my tuition fees, even though I am eligible to have 100% of my tuition fees covered as a postgraduate/PhD Student.

According to the criteria in order to qualify for 100% of my tuition fees to be covered, my income has to be less than €22,703, I have to qualify for the special rate of the maintenance grant, which I did for my entire undergraduate degree, and I had to be on at least one social welfare payment, which I also was. To put it simply, during my undergraduate degree from 2009 – 2012, my income was below the €22,703 threshold, which as a result meant that I received the special rate of the grant, 100% of tuition fees, and 100% of the student contribution fees. I was also receiving BTEA allowance during the academic term of my degree, and Jobseekers Allowance during the summer months. However, now for some reason, I did not qualify to have any of my tuition fees paid, even though my financial situation had not changed in the slightest, and even though the assessment relies upon my finances in the 2011 calendar year; a year when I was receiving all of the above.

So, I downloaded the appeals form, filled it out, and posted it yesterday. After I posted it I contacted a TD, explained the entire situation to him and he said that he would look into it for me. Then, about an hour ago I got an email from him saying that SUSI have decided to award me 100% of my tuition fees, which they should have in the beginning.

I began the whole SUSI process in July and it took them exactly 24 hours to get my application properly assessed and sorted out only after I got a TD involved. I'm just glad it's over, but I fear for those who have to begin their interactions with the SUSI system during the summer.

noah45 · 10-01-2013 06:17PM

Also had a ridiculous experience with them, too long to even go in to, except to say that according to SUSI Medicine DN 400 is the same course as Biomedical and Health Science DN440!!!!!

Applied June 2012 and still nothing

Sent email to TDs today.

kulareggae · 10-01-2013 07:44PM

I emailed them last week see whats delaying my first payment depending on who i talked to on phone I might get payment tomorrow or next week or 25th.

Il keep u posted

Pigwidgeon · 10-01-2013 09:40PM

The attendance thing isn't checking you're going to lectures. It just confirms that you're registered and on the college lists as attending, making sure you haven't dropped out.

There was a delay with mine and I just emailed them a copy of a letter that stated I was registered and it was sorted pretty quickly. Got a great amount of help from aoife on facebook about this.

AppleBottle · 10-01-2013 11:12PM

Pigwidgeon wrote: »

The attendance thing isn't checking you're going to lectures. It just confirms that you're registered and on the college lists as attending, making sure you haven't dropped out.

There was a delay with mine and I just emailed them a copy of a letter that stated I was registered and it was sorted pretty quickly. Got a great amount of help from aoife on facebook about this.

Was Aoife the person who said this about attendance?

Because I was told a different story - That whatever was deemed bad attendance by your college would be how they would measure if your monthly installment would be cut due to lack of attendance.
And I just checked my facebook message there that it was Aoife (maybe not the same as your Aoife) who told me this information.
It was also an Aoife who said the installment is paid every last Friday of the month. However, the website has different dates.
http://cdvec.ie/getattachment/Student-Supports/Grants/HIGHER-ED-PAYMENT-SCHED-2012-13-(2).pdf.aspx

So, it seems they are been told one thing, telling us another and it's all one big mess.

rjudge1994 · 10-01-2013 11:51PM

Just wondering can anyone help me i was forced to drop out of college due to my grant delay i have not notifid susi of this yet but am i still entitled to back payments for oct - dec as i was in college at this time?!

IrishLad2012 · 11-01-2013 12:07AM

rjudge1994 wrote: »

Just wondering can anyone help me i was forced to drop out of college due to my grant delay i have not notifid susi of this yet but am i still entitled to back payments for oct - dec as i was in college at this time?!

Why would you be entitled to back payments,they may owe the collage money but won't give you a penny.They aren't exactly throwing money out.

rjudge1994 · 11-01-2013 12:12AM

IrishLad2012 wrote: »

Why would you be entitled to back payments,they may owe the collage money but won't give you a penny.They aren't exactly throwing money out.

I think its obvious the arnt " throwing money out" as you put it when thousends are still waiting to be paid.and they dont owe my college anything because i had to pay my fees upfrount i was in attendance in college for those mounths so surly i should be entitled to payments for those mounths.

AppleBottle · 11-01-2013 12:17AM

rjudge1994 wrote: »

I think its obvious the arnt " throwing money out" as you put it when thousends are still waiting to be paid.and they dont owe my college anything because i had to pay my fees upfrount i was in attendance in college for those mounths so surly i should be entitled to payments for those mounths.

Best to get in contact with SUSI about this issue.

I know when my friend left college, she had her grant sorted out and she got the last payment in the month of which she had left. So, for example. She left in January and she got January's payment still but as you would expect didn't get the remaining installments for the year. This was back with the VEC, so it could be a different story now.

IrishLad2012 · 11-01-2013 12:18AM

rjudge1994 wrote: »

I think its obvious the arnt " throwing money out" as you put it when thousends are still waiting to be paid.and they dont owe my college anything because i had to pay my fees upfrount i was in attendance in college for those mounths so surly i should be entitled to payments for those mounths.

sorry if I sounded a bit blunt there.You may be able to claim for your fee's.Do you have receipts for anything else like rent,food etc???

keepkeyyellow · 11-01-2013 12:49AM

Here so SUSI rejected me, sent in my appeal, the appeals officer is making SUSI look at my grant application again. Surely the appeals officer wouldn't make SUSI review my application if I didn't have a good case right?

kulareggae · 11-01-2013 02:09AM

well i just got paid my first installment hopefully they will speed up, keep ringing them emailing them and facebook.

evolutionqy7 · 11-01-2013 05:12AM

kulareggae wrote: »

well i just got paid my first installment hopefully they will speed up, keep ringing them emailing them and facebook.

Same here

Application Acceptance Took 6 Months :eek::eek::eek:
Lost my documents Once :mad::mad::mad:

After receiving the letter and confirmation that I was accepted. Took a week to receive the payment.

:D

I can relax for this semester at least. All my debt got paid and I can concentrate on studying rather than budgeting.

On my account ringing doesn't help anything. Use Facebook, twitter perhaps. They respond the quickest and you have a record of the ongoing conversation in one place. Their useless replying on emails, not very helpful on the phone.

Girl has been replying to me on Facebook all the time and I got the thing finished through her. TD's and USI never even replied to emails or the voice mails that I've left (Longford TD)

BeanbagBallbag · 11-01-2013 12:22PM

Got a big hefty chunk of change this morning, #relief

Novella · 11-01-2013 01:22PM

Finally got my grant this morning. Aoife on Facebook was really helpful, too. Way better than calling the help-desk.

redrozy · 11-01-2013 01:26PM

At last today received award letter. After applying on first day applications opened nearly 7 months ago, one refusal letter recieved, got my TD to get on to them and sort the problem out. Facebook is definately the best way to contact them and I cant praise them enough.

Can at long last relax and get on with my studies.

Dermighty · 12-01-2013 04:39PM

You're entitled to the grant payment based on your monthly attendance, not the fact that you are registered int he college. So if you were not attending classes then you don't get money, whether you dropped out or not.

rjudge1994 · 12-01-2013 04:42PM

Dermighty wrote: »

You're entitled to the grant payment based on your monthly attendance, not the fact that you are registered int he college. So if you were not attending classes then you don't get money, whether you dropped out or not.

I just want to no if im entitled to the back pay from oct-dec when i was attending college i left college on january the 4th...

dublinbusdude · 12-01-2013 04:46PM

My sister applied for the SUSI grant & still awaiting it!!!

Musefan · 12-01-2013 06:18PM

Byron85 wrote: »

I've had a ridiculous experience with them.

I had no updates from them since early December so I decided to phone them on Monday the 7th, three days ago, to try and get some information about my application. They told me that they had posted an award letter to me in early December but it seems that they posted it to my old address, where I no longer live, instead of to my home address in Co. Carlow. They have since sent me out a new award letter, to my new address, which I received yesterday morning, but this was only a minor issue compared to the next.

According to my award letter, and I confirmed this with SUSI over the phone, I was awarded 100% of the student contribution, €2,000, but for some reason, I was told that I was not to receive anything towards my tuition fees, even though I am eligible to have 100% of my tuition fees covered as a postgraduate/PhD Student.

According to the criteria in order to qualify for 100% of my tuition fees to be covered, my income has to be less than €22,703, I have to qualify for the special rate of the maintenance grant, which I did for my entire undergraduate degree, and I had to be on at least one social welfare payment, which I also was. To put it simply, during my undergraduate degree from 2009 – 2012, my income was below the €22,703 threshold, which as a result meant that I received the special rate of the grant, 100% of tuition fees, and 100% of the student contribution fees. I was also receiving BTEA allowance during the academic term of my degree, and Jobseekers Allowance during the summer months. However, now for some reason, I did not qualify to have any of my tuition fees paid, even though my financial situation had not changed in the slightest, and even though the assessment relies upon my finances in the 2011 calendar year; a year when I was receiving all of the above.

So, I downloaded the appeals form, filled it out, and posted it yesterday. After I posted it I contacted a TD, explained the entire situation to him and he said that he would look into it for me. Then, about an hour ago I got an email from him saying that SUSI have decided to award me 100% of my tuition fees, which they should have in the beginning.

I began the whole SUSI process in July and it took them exactly 24 hours to get my application properly assessed and sorted out only after I got a TD involved. I'm just glad it's over, but I fear for those who have to begin their interactions with the SUSI system during the summer.

I am in the exact same position as you (with the exception of the Jobseekers & BTEA). Posted my appeals form on Monday. I will be getting in contact with my TD if anything else goes wrong!

Anyone else still waiting on SUSI Grant?

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