UPC - seriously

mfceiling · 2011-10-02 15:19:04

Sent them a registered letter 3 months ago to cancel my channels. Still have them and they charged me the next 2 months. Missus called them the other day to get them to switch them off - the reply - we won't bother sending anyone out to do it so you can keep them but if there is a problem don't call us!! Why have i…

02-10-2011 04:19PM

#1

mfceiling

Registered Users, Registered Users 2 Posts: 13,213 ✭✭✭✭

Join Date: June 2009

Posts: 12938

Sent them a registered letter 3 months ago to cancel my channels.

Still have them and they charged me the next 2 months.

Missus called them the other day to get them to switch them off - the reply - we won't bother sending anyone out to do it so you can keep them but if there is a problem don't call us!!

Why have i bothered paying for them for the last few years?

She also told them that the broadband and phone was too expensive - the girl tells her she will do her a deal if we stay.
Fine says the missus - what's the deal?
Eh i don't know - can i call you again (heard nothing since)

Are they usually this piss poor?

0

Comments

#2 02-10-2011 04:32PM

Kristopherus

Registered Users, Registered Users 2 Posts: 11,902 ✭✭✭✭

Join Date: January 2007

Posts: 11819

Ring them again and ask for the Loyalty Unit. They won't let you go withou a fight. By that I mean they will offer you a discount.If you are waiting for a call, you could be with them for years:D

0
#3 02-10-2011 05:57PM

St Senan

Moderators, Regional South East Moderators Posts: 3,591 Mod ✭✭✭✭

Join Date: January 2006

Posts: 3252

You get more of a response here http://www.boards.ie/vbulletin/forumdisplay.php?f=54 this is the satellite forum nothing to do with UPC

0