Shop Manners

Being someone who has worked in retail for years I always go out of my way to be polite and friendly with all if my customers. Especially if they are nice to me.
Playing devils advocate here for a second but some customers can be obnoxious and downright rude also. Manners while shopping is applicable to both sides of the counter IMO.

Tell him you're a mod on Boards and see how quickly he'll change his attitude. He'll be giving out free lollies for you son before you know it!

Ask Ghandee there. He knows all about it! :rolleyes:

Jebus like, I always wonder about people who care about things like this.
Have they not got anything better to be worried about or what?!

The foreign workers are noticeably cheerier in shops and they seem to be more helpful too

That's a bit of a generalisation now in fairness. I've worked with a good few non-irish people over the years and trust me they can be just as rude as Irish shop assistants.

I hate it when they are extremely rude. I always say thank you really loudly if they throw change at me.

i would worry about it. customer service is a huge thing imo. i have worked behind the counter and still do in a sense as i am the first person the customer to my company speaks to (by telephone). having a friendly, aproachable, helpful shop/business assistant makes all the difference to me as to whether i will return to that business again or not. we all have our off days and we all have our difficult customers but i think that a retail outlet service should begin with the staff. a few years ago i was fortunate enough to take a trip to new york. i found that everyone i met in the retail business were very friendly and very helpful. the first complaint i had on our trip was when i arrived back in shannon and i found the staff rude. sorry to say but i knew i was back in ireland when i experienced the way staff treat customers. ireland in general need to wake up to this problem. we depend so much on tourism in this country, i think it is time we learnt a bit about hospitality.

Xtra vision staff in my local shop have always been really nice. But last time I was in there was a guy from another shop covering and he was super nice. Gave me free popcorn

Local shop staff have gone down hill though, some of them make no eye contact, talk to each other while never acknowledging your presence and just keep scanning things in and only remember you are there when they want paying. I've also been in a shop recently where the girl behind the till was on her mobile the entire time.

Everyone who's worked in retail (myself included) were always told that you leave your personal problems at the door before you start work. I know that can be hard but you're there to provide a service.

I work on the phones mostly dealing with complaints and I get some terrible customers screaming at me and calling me names. Most make me angry and I'll have to take a call almost immediately after they've left. But I have to take a deep breath and be pleasant with the next customer. They don't know the caller before them was a pr1ck.