Shop Manners

gaeilgegrinds1

I don't know am I alone on this but sometimes I find people really rude serving in shops, some, not all. And yes I worked in a shop myself and we were always told to be mannerly. So today I was visiting my parents and went to their local shop, the owner has all seemed a sour sort but honestly he was downright rude today. Do I just refuse to go there or would anyone here ever say anything? My eldest was smiling up and him and continually saying, 'hi,' in a cute way. He just seemed rude to him and me in truth. Didn't make eye contact and threw the change at me. The students working there all seem lovely though. Do some people not realise how important it is to make an effort?

jacksprat

talk to joe

cats.life

what did he say to you op? and there are rude customers. and i worked in a shop aswell, in the deli . i would go in and piss him of again to annoy him throw the money back at him.

Asmodean

Being someone who has worked in retail for years I always go out of my way to be polite and friendly with all if my customers. Especially if they are nice to me.
Playing devils advocate here for a second but some customers can be obnoxious and downright rude also. Manners while shopping is applicable to both sides of the counter IMO.

Rylan

IMHO it's Galway shoppers who are far more rude that the people serving them. /

gaeilgegrinds1

I'm really only talking about one individual here, he seems a right piece of work, just mentioned him to my mother and she said he's known for his lack of manners. Right, I won't change him so!

biko

Galway -> Ah for general manners discussion

So OP, when he threw did the change at you, did he hit you in the face? Or did the change fly past and hit the wall?

Larianne

Tell him you're a mod on Boards and see how quickly he'll change his attitude. He'll be giving out free lollies for you son before you know it!

Ask Ghandee there. He knows all about it! :rolleyes:

Ghandee

I know nothing........ ^^

flutterflye

Jebus like, I always wonder about people who care about things like this.
Have they not got anything better to be worried about or what?!

charlemont

The foreign workers are noticeably cheerier in shops and they seem to be more helpful too.

AnonoBoy

Maybe the poor lad had just found out he's infertile and your adorable little sprog just reminded him of how empty his life will be when he gets older and sits wasting away in a nursing home with no children to visit or take care of him.

Or maybe your kid isn't as cute to other people as it is to you.

CavanCrew

Ive worked in retail before, not near as bad as other jobs.
The staff in Brown Thomas are the worst.
Well not all, but a lot are pure snobs, treat you like you are not worthy of their time, Sorry love, but look at what side of the counter you are on...

Asmodean

The foreign workers are noticeably cheerier in shops and they seem to be more helpful too

That's a bit of a generalisation now in fairness. I've worked with a good few non-irish people over the years and trust me they can be just as rude as Irish shop assistants.

Kintarō Hattori

OP sometimes people are just dicks. He might have been having an off day. The next time you go in he could be as nice as pie.

I wouldn't make a judgement on him from just one visit.

mikom

gaeilgegrinds1 wrote: »

My eldest was smiling up and him and continually saying, 'hi,' in a cute way. Didn't make eye contact and threw the change at me.

Probably a peado just trying to keep it together.
"keep it together"...... "keep it together"........."keep it together".
Probably pulled the stomach outta himself the moment ye left.

Oh_Noes

gaeilgegrinds1 wrote: »

Do I just refuse to go there or would anyone here ever say anything?

Yeah just avoid going there if you can, and if this shop comes up in conversation with your family/friends/locals then mention that they're really rude in that shop. A shop near me has managed to build up a bad rep over the years because they're rude. A lot less people go there and they do rubbish business compared to what they would if they had a better reputation.

xzanti

gaeilgegrinds1 wrote: »

My eldest was smiling up and him and continually saying, 'hi,' in a cute way. He just seemed rude to him and me in truth. Didn't make eye contact and threw the change at me.

Maybe a loved one of his is dying of cancer, maybe his wife is sleeping with his Brother, maybe he's suffering with crippling depression.. maybe it's all he can do not to fall to pieces infront of you and your cute eldest and he'd be gone the fcuk out of there if he didn't count desperately on every rusty cent that passes through the til?





Or he could just be a cnut.

booboo88

xzanti wrote: »

Maybe a loved one of his is dying of cancer, maybe his wife is sleeping with his Brother, maybe he's suffering with crippling depression.. maybe it's all he can do not to fall to pieces infront of you and you're cute eldest and he'd be gone the fcuk out of there if he didn't count desperately on every rusty cent that passes through the til?





Or he could just be a cnut.

or he may not like kids, i cant stand kids, and i dont see what this guy did wrong, you may think your child is cute, but not everyone agrees

Karona

I hate it when they are extremely rude. I always say thank you really loudly if they throw change at me.

Pure Sound

Some people are just assholes, I wouldn't worry about it OP

https://www.youtube.com/watch?v=RmvtnnX4dt4

muskyj

i would worry about it. customer service is a huge thing imo. i have worked behind the counter and still do in a sense as i am the first person the customer to my company speaks to (by telephone). having a friendly, aproachable, helpful shop/business assistant makes all the difference to me as to whether i will return to that business again or not. we all have our off days and we all have our difficult customers but i think that a retail outlet service should begin with the staff. a few years ago i was fortunate enough to take a trip to new york. i found that everyone i met in the retail business were very friendly and very helpful. the first complaint i had on our trip was when i arrived back in shannon and i found the staff rude. sorry to say but i knew i was back in ireland when i experienced the way staff treat customers. ireland in general need to wake up to this problem. we depend so much on tourism in this country, i think it is time we learnt a bit about hospitality.

Ally Dick

Is there anything ruder than Xtravision staff ? No wonder their stores are closing down

starbelgrade

Ally Dick wrote: »

Is there anything ruder than Xtravision staff ? No wonder their stores are closing down

Nothing to do with the fact that you can download a movie for free then.

filmbuffboy

in fairness Ive always found xtra vision staff to be very unhelpful. Its just karma that downloading became the norm! no more paying 5 or 6 euro to rent a film when you can download it at home no hassle!

VenusPlays

Xtra vision staff in my local shop have always been really nice. But last time I was in there was a guy from another shop covering and he was super nice. Gave me free popcorn

Local shop staff have gone down hill though, some of them make no eye contact, talk to each other while never acknowledging your presence and just keep scanning things in and only remember you are there when they want paying. I've also been in a shop recently where the girl behind the till was on her mobile the entire time.

DEFTLEFTHAND

I don't tolerate been treated badly by anyone. If I find someone is rude I'll spend my money elsewhere.

filmbuffboy

DEFTLEFTHAND wrote: »

I don't tolerate been treated badly by anyone. If I find someone is rude I'll spend my money elsewhere.

Yeah same here, and I usually make sure to tell others about how bad the service is in a particular place too

Son Of A Vidic

charlemont wrote: »

The foreign workers are noticeably cheerier in shops and they seem to be more helpful too.

It would seem I have not been fortunate enough to experience this.

Scealta_saol

Everyone who's worked in retail (myself included) were always told that you leave your personal problems at the door before you start work. I know that can be hard but you're there to provide a service.

I work on the phones mostly dealing with complaints and I get some terrible customers screaming at me and calling me names. Most make me angry and I'll have to take a call almost immediately after they've left. But I have to take a deep breath and be pleasant with the next customer. They don't know the caller before them was a pr1ck.

Ally Dick

starbelgrade wrote: »

Nothing to do with the fact that you can download a movie for free then.

It's that as well of course

Ally Dick

VenusPlays wrote: »

Xtra vision staff in my local shop have always been really nice. But last time I was in there was a guy from another shop covering and he was super nice. Gave me free popcorn

Are you a blonde with big boobs ?

jive

I think the only way to deal with this whole fiasco is to top yourself OP. Unfortunately it's the only choice you are left with at this point in time. An emotionally traumatic experience such as the one you've described is one so monumental that you will never be able to overcome it.

Good luck.

Gary4279

Scealta_saol wrote: »

Everyone who's worked in retail (myself included) were always told that you leave your personal problems at the door before you start work. I know that can be hard but you're there to provide a service.

Really? You must have had a **** of a boss. Where I work (huge clothing department store) there is no way i'd take any crap like that. Retail staff are humans not robots.

Its amazing how many people expect retail staff to smile at them. If I smiled at every customer for a 9 hour shift i'd probably get muscle spasms in my cheek.

People also realise that staff have other stuff going on in their lives. A friend of mine was recently accused of no being 'cheery' because he had just attended his fathers funeral two days earlier.

Fromthetrees

It's not personal if the person doesn't smile and greet you with open arms, you bought what you wanted, got the right change, he didn't abuse you in anyway, if a person isn't friendly or is in a bad mood that's that, what does it matter, I'd prefer a real person to say nothing than a fake hi how are you doing sir, it means nothing to you, well it shouldn't.

booboo88

Gary4279 wrote: »

Really? You must have had a **** of a boss. Where I work (huge clothing department store) there is no way i'd take any crap like that. Retail staff are humans not robots.

Its amazing how many people expect retail staff to smile at them. If I smiled at every customer for a 9 hour shift i'd probably get muscle spasms in my cheek.

People also realise that staff have other stuff going on in their lives. A friend of mine was recently accused of no being 'cheery' because he had just attended his fathers funeral two days earlier.

Its also amazing how many people think the lotto numbers joke is funny, as in, is there anything else i can help you with....have you got tonights lotto numbers??

Cause your the only person to say that to me today:rolleyes:


it gets reallyyyyyy hard to fake a laugh during a ten hour shift


and seriously, your friend was expected to act as if he hadnt just buried his father? ffs, its crazy, im all about being polite, but dont expect me to be cheery non stop.

the groutch

Ally Dick wrote: »

Is there anything ruder than Xtravision staff ? No wonder their stores are closing down

Gamestop staff

EmatoelDiablo

the groutch wrote: »

Gamestop staff

Oh lads don't get me started. I made a comment about moving onto PC gaming, "PC is ****. Why would'ya use that crap? It's all about CoDBO Lahd!" ffs

Koltashe

CavanCrew wrote: »

Ive worked in retail before, not near as bad as other jobs.
The staff in Brown Thomas are the worst.
Well not all, but a lot are pure snobs, treat you like you are not worthy of their time, Sorry love, but look at what side of the counter you are on...

oh Defo!!! At times you just want to remind them that they are working there and you are shopping! I never could understand BT staff mentality they feel like the customrs are there so serve them...

On the point OP was making... One of my local newsagents is owned by a pakistani family they all are quite unplesant and unfriendly but the father (the owner) is the worst so rude and ignorant I just stoped going there all together, luky for me there plenty newsagents near my house. The last time I went to that shop I was at the counter paying I stretched my hand towards him I had cash and card in the hand he only noticed the card and practically screamed at me: I told you yesterday cards for purchases of 10 euro and over! Stop wasting my time!... Then he notices cash in my hand and proceeds to try and take it without even offering an appology! I just told him to f*ck off and walked out never to return again...

TheRealSquishy

I work in a shop and there is one kid working there who thinks she's better than everyone. Never ever a please or thank you out of her or a smile or anything. I'm always saying it to her and she just completely ignores me, shur what do I know I only work in a shop :P

Customers can be absolute pains in the hole but I love people and I do think a smile goes a long way.

My boss constantly belittles me on front of customers and I know a lot of people who won't come into the shop because of her attitide.

borderlinemeath

gaeilgegrinds1 wrote: »

I don't know am I alone on this but sometimes I find people really rude serving in shops, some, not all. And yes I worked in a shop myself and we were always told to be mannerly. So today I was visiting my parents and went to their local shop, the owner has all seemed a sour sort but honestly he was downright rude today. Do I just refuse to go there or would anyone here ever say anything? My eldest was smiling up and him and continually saying, 'hi,' in a cute way. He just seemed rude to him and me in truth. Didn't make eye contact and threw the change at me. The students working there all seem lovely though. Do some people not realise how important it is to make an effort?

Probably trying to count your change and your child kept interrupting him
with "HI, HI, HI, HI, HI, HI, HI!!" Nothing more annoying than a constantly annoying child looking for attention when you're trying to concentrate on something.

I'd say his concentration was to give you the right change cos it would be taken out of his wages if he messed it up.

You're child may be cute to you, but a source of annoyance and interruption for others. It's why they don't have "bring your child to work day" every week, too many cock ups made trying to multi task.

StephenHendry

most i have come across were friendly enough, however i find in a lot of the centra/spar shops that the hygiene levels of the staff (irish or foreign) is really bad, dirty hands and nails etc.

IPushButtons

Heres my attitude towards rude staff at any shop, I win they loose. So when i go in to a shop im always very polite to the staff because they work bum jobs and generally earn crap money with unsocial hours to boot, an example, i went into the local tesco to get some groceries and at the check out i said hello to the cashier and asked him how hes day was going. He was totally rude and obnoxious but i left happy because of the fact that i could leave something the cashier could not do hes trapped in a bum job and im not so i guess im just thankful, and if the staff want to be ****s, let them be ****s im not gonna let it affect my life, not one bit cos they don't matter to me.

Don't get me wrong here i won't shop there and if i do out of necessity ill use the self service checkouts, something that will put his job at risk.

AeoNGriM

flutterflye wrote: »

Jebus like, I always wonder about people who care about things like this.
Have they not got anything better to be worried about or what?!

Have you not got anything better to be worried about than worrying about what other people are worrying about?