Beware of Bank Of Ireland Charges

fishy fishy · 2011-07-22 09:39:20

For those of you with bank of Ireland bank accounts. Beware of their "notified fees". i was charged nearly 20 Euro in late June - because I did not carry out ONLINE transactions AND have 3,000 in the account. When I went in to close my account in protest, I was told that i owed another 15 Euro in charges. I removed all my…

22-07-2011 10:39AM

#1
fishy fishy

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For those of you with bank of Ireland bank accounts. Beware of their "notified fees". i was charged nearly 20 Euro in late June - because I did not carry out ONLINE transactions AND have 3,000 in the account. When I went in to close my account in protest, I was told that i owed another 15 Euro in charges. I removed all my money via the ATM - they won't be robbing me again.

There are other banks that are glad of business and don't charge you to stand there for half an hour in a waiting line.

This bank has some cheek - we are paying for their mistakes already and they have the nerve to delve into our accounts and take what they want.

Don't let it happen to you - move to a more customer friendly bank.

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wanna small dose?

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#2 22-07-2011 10:42AM

NothingMan

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And it went wherever I did go...

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#3 22-07-2011 10:43AM

FatherLen

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fishy fishy wrote: »

move to a more customer friendly bank.

a what???

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#4 22-07-2011 10:49AM

Bottle_of_Smoke

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Did you ask to see a manager? I am very surprised they would lose a customer who can afford to have 3K sitting in their account over banking fees.

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#5 22-07-2011 11:39AM

fishy fishy

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i wrote him a nice letter.

Seriously tho, I just posted this so that people will be aware of whats going on with bank of ireland delving into the accounts to take monies out - I won't be letting them do this to my account. other people might not mind. Just be aware of what they are doing.

and yes, there are some customer friendly banks, as I found out recently. Bank of ireland is not the only option. Thank goodness.

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#6 22-07-2011 11:42AM

manc

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did you read the notification letter they sent out in February about this change or seethe news in February about the change or listen to Joe Duffy in Feb?

http://www.boards.ie/vbulletin/showthread.php?p=70793123

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#7 22-07-2011 11:42AM

wild_cat

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I've never banked with them but the only charges I've ever had from banks were the five euro debt card tax/or something like that once a year the from AIB and Ulster bank.

Do you have lots of cards for one account? Just read that link above. Talk about making the "run" on your bank worse.

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#8 22-07-2011 11:46AM

fishy fishy

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no manc, the first I heard of it was when i first noticed the fees on my account in June. I did not receive any notification letter - if I had, I would have closed my account in Feb.

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#9 22-07-2011 11:49AM

sunflower27

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Fishy fishy - do you mean you didn't use online banking? I am with BOI so am curious as to what you actually mean.

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#10 22-07-2011 11:50AM

Mr. Denton

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If you moved a euro from your current to CC and back again would that count as a "transaction"?

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#11 22-07-2011 11:56AM

fishy fishy

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you must have 3,000 Euro in your account AND do nine online payments also. These do not include direct debits/standing orders. I asked specifically what would somebody do who did not have access to online payment methods. I was told they could pick up the phone in the lobby of the bank and do it through the phone (in front of a line of customers with nothing else to do but listen, while you do your business, and they wait for the ONE TELLER to serve them).

But even then, if you go below 3,000 even for one day, you will be charged for a quarter at 28 c per transaction.

Not for me - plenty of other places who dont make you jump through hoops and then rob you anyway.

remember the 9 online transactions are irrelevant if you dip below 3,000 for one minute.

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#12 22-07-2011 11:58AM

fishy fishy

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just for the record, I paid all my bills from my account using my laser card, every month, but its all irrelevant.

there are much easier ways to manage your account in other banks. There are no "criteria" to be met - they are glad of the business.

BOI re just recouping their losses by robbing the ordinary everyday depositor. Its up to you if you want to let them.

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#13 22-07-2011 12:01PM

manc

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Mr. Denton wrote: »

If you moved a euro from your current to CC and back again would that count as a "transaction"?

yes thats similar to what I do online.

fishy fishy, if you have just emptied your account and not closed it you will still get the fees.

Are there any banks that don't charge fees?

Also your "But even then, if you go below 3,000 even for one day, you will be charged for a quarter at 28 c per transaction." is wrong, from the boi website......

Over the course of a fee quarter, lodge at least €3,000 to your Personal Current Account AND make 9 debit payments5 from that account using Banking 365 Phone and/or Online

(This is the equivalent of €1,000 net salary lodgement per month and 3 payments made per month)

Or

Maintain a minimum credit balance of €3,000 in your Personal Current Account throughout the full fee quarter

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#14 22-07-2011 12:01PM

curlzy

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Hey OP,

Yeah I'm thoroughly sick of BOI too. I've looked around but they all seem the same. Could you pm me the name of the good bank you found? You might be allowed to post it in this thread but if not I'd really appreciate a pm.

Many thanks.

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#15 22-07-2011 12:05PM

Bendihorse

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Ok please tell us what banks are better?

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#16 22-07-2011 12:07PM

Needler

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Bank of the Holy Deanity

BoHD for short

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#17 22-07-2011 12:08PM

curlywurly26

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Ok I was getting a bit confused until I read manc's comment. The payments you refer to, can they be using your debit card? Otherwise there's no way I'd do 3 a month and it's ridiculous that they'd charge you for that when you're obviously taking out cash and paying bills?!

I'm not with BOI, I'm just asking out of curiosity...

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#18 22-07-2011 12:11PM

robbie_998

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woo hoo

student accounts not affected !

being on one now for the last 4 years and dont plan on changing it anytime soon :pac:

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#19 22-07-2011 12:11PM

[Deleted User]
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Graduate account ftw

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#20 22-07-2011 12:14PM

NothingMan

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I am with BOI but my wages goes in every month and I pay a lot of bills, and transfer money online so those charges aren't an issue for me, but I dread to think if I lost my job and had less than 3k every 3 months and 9 online transactions that I'd start to get charged more. So essentially, if you're not earning a lot they charge you more? Ludicrous.

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#21 22-07-2011 12:15PM

wild_cat

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curlzy wrote: »

Hey OP,

Yeah I'm thoroughly sick of BOI too. I've looked around but they all seem the same. Could you pm me the name of the good bank you found? You might be allowed to post it in this thread but if not I'd really appreciate a pm.

Many thanks.

I'm going to say Ulster bank. Much better to deal with than AIB.... I had a good few issues with AIB then one day I went up to lodge a cheque at one of the normal cashier desks and was sharply told...

"You're at the wrong desk... You should have used the quick lodge but I suppose I can do it for"...... This was a bank in Dublin.. never had an issue doing this back home.

Good bye bank! Good bye!

A few weeks later I lodged into my childhood Ulster bank account. Barely any que.. in and out in two seconds. "That's straight into your account now".

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#22 22-07-2011 12:17PM

pickarooney

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Thanks OP, I wasn't aware they'd introduced this bollocks.

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#23 22-07-2011 12:21PM

Emmie Attractive Bungalow
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I'm with UB... much better!

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#24 22-07-2011 12:23PM

fishy fishy

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just to clarify - I was depositing a lot more than 1,000 per month into my account, I was paying every bill I had with my laser card. However, the minute I dipped under the 3,000 , I was charged for every transaction I made for the quarter.

BOI can write what they want but in reality it doesn't matter how much over the 1,000 you lodge into your account, once it dips under the 3,000 you get charged.

Thankfully I won't be dealing with them again - good luck to all you who do. Hope you have plenty of money to throw away.

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#25 22-07-2011 12:26PM

NothingMan

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fishy fishy wrote: »

BOI can write what they want but in reality it doesn't matter how much over the 1,000 you lodge into your account, once it dips under the 3,000 you get charged.

I would never have anywhere near 3k in my account at any time (unless anyone wants to gimme some more money? No? Anyone?) But I've never been charged and transaction fees. As someone said, you need 3k deposited over 3 months and 9 online transactions. Perhaps it was the online transactions that you weren't making.

Either way it's disgraceful and you were right to leave.

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#26 22-07-2011 12:29PM

fishy fishy

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I went to ulster bank and explained to them about BOI - they could not believe it - they have NO CHARGES for banking with them. They also have MORE THAN ONE TELLER at the desk on a busy Thursday/Friday lunchtime when people do their banking business. And they are pleasant to deal with.

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#27 22-07-2011 12:30PM

Needler

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RoverJames wrote: »

Graduate account ftw

excel account, 3rd level account, graduate account and when that runs out its fleecing time!

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#28 22-07-2011 12:31PM

fishy fishy

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just wondering what BOI does to its older / poorer customers who have no idea how to bank online - how to use a card. Do they punish them too for not being able to bank online?

Just keep watching your accounts for "notified" fees.

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#29 22-07-2011 12:33PM

neilthefunkeone

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I think once you do 10 online transactions every 3 months you avoid charges..

When i get paid i transfer 250 to my GF for rent.. I do small amounts a few times.. problem solved!! No money from me BOI!!

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#30 22-07-2011 12:39PM

hoodwinked

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i think older customers get free banking anyway.

but i had an account with BOI since my college days, it had about €10 in it but i had no atm card for the account so i left it in there, my mum kept getting bank statements so i eventually went in to close it, it was (because of statement printing fees) overdrawn by €20, while closing it she asked if i had the €20 on me, i said i didn't she just said "oh thats fine ill write it off" and that was it....

gutted now i didn't remove the tenner back then!

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#31 22-07-2011 12:40PM

fishy fishy

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well, when I get paid now I don't have to transfer anything at all to anywhere at all. I can be assured that my money will stay mine, whether I transfer money or not. But then again, I'm not dealing with bank of Ireland.

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