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Would you argue?

2

Comments

  • #32
    shuyin1
    Registered Users, Registered Users 2 Posts: 365 ✭✭shuyin1


    cml387 wrote: »
    Now the till girl will be 20 euro down and there'll be hell to pay for her.
    i read enough in "Hazards of Retail" to have utmost sympathy for supermarket staff.Go back and tell the manager and hand over the twenty for god's sake.

    €30! he can keep the change :P


  • #33
    Corruptedmorals
    Registered Users, Registered Users 2 Posts: 4,195 ✭✭✭Corruptedmorals


    Supermarkets and high street shops will not deduct till shortages from wages- smaller shops can and do, it's in the contract if they have one. In supermarkets, it will show up instantly- they post up till overs and unders in staff areas every day for the day before. You can get a warning if you establish any kind of pattern, even if it's just twice in 2 weeks- say €5. One occasion, no. Though if she was temp it could be a big factor in not keeping her on.


  • #34
    Eve_Dublin
    Closed Accounts Posts: 8,884 ✭✭✭Eve_Dublin


    Donny5 wrote: »
    Well, yes and no. I mean, you could fired for incompetence after one incident, but then, if you were arsed going to court, it's questionable whether whatever ****-up it was led to the termination would stand up. In practice, an employer would probably wait for a second instance before firing.

    Of course, none of this applies to drive offs (except in cml387's example), as long as the employee calls the Gardaí and follows the employer's procedure.

    Used to work the night shift in a petrol station with another girl and we never reported drive offs. Or boss just told us to cancel them and make note of them.Things must have changed a lot since "my day (fado fado)".


  • #35
    Kevin Duffy
    Closed Accounts Posts: 3,439 ✭✭✭Kevin Duffy


    Eve_Dublin wrote: »
    Nope. Female. Honestly, I've had about 40 different jobs in the service industry during my students years and never once did I have money or hear of anyone else getting money deducted from their wages.

    You're a master criminal of some kind, aren't you? :pac:


  • #36
    Captain Darling
    Closed Accounts Posts: 8,542 ✭✭✭Captain Darling


    Dean09 wrote: »
    If it was a little family run corner shop then I'd be honest but Aldi or tesco or something I'd keep it.

    That person is still going to have to balance their cash at the end of their shift. I'm sure they are not flush with money and will have to pay the difference out of their pocket, so i dont think it's really a victory for the little guys.


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  • #37
    Donny5
    Closed Accounts Posts: 1,827 ✭✭✭Donny5


    Eve_Dublin wrote: »
    Used to work the night shift in a petrol station with another girl and we never reported drive offs. Or boss just told us to cancel them and make note of them.Things must have changed a lot since "my day (fado fado)".

    Ah, yeah, if the boss says that then you're golden. I'm only talking about the minimum you'd need to do to be protected under the law, assuming there was no procedures laid down on paper. If your employer has a procedure that involves not calling the police, then you're cool. If not, then call them to report the theft, and the company can't say ****. They'd certainly wouldn't be able to fine you the stolen amount.


  • #38
    Eve_Dublin
    Closed Accounts Posts: 8,884 ✭✭✭Eve_Dublin


    Kevin Duffy wrote: »
    You're a master criminal of some kind, aren't you? :pac:

    You wouldn't believe how much I was down some nights in that job....was down 200 Euro at Christmas. I'm still convinced someone was nicking money from my till....the keys to each one were a free-for-all. I'm not THAT blonde...


  • #39
    Eve_Dublin
    Closed Accounts Posts: 8,884 ✭✭✭Eve_Dublin


    Captain Darling wrote: »
    That person is still going to have to balance their cash at the end of their shift. I'm sure they are not flush with money and will have to pay the difference out of their pocket, so i dont think it's really a victory for the little guys.

    That's not guaranteed although from what others say here, it's a possibility. In that case, I'd try and bring it back.


  • #40
    Kevin Duffy
    Closed Accounts Posts: 3,439 ✭✭✭Kevin Duffy


    Eve_Dublin wrote: »
    You wouldn't believe how much I was down some nights in that job....was down 200 Euro at Christmas. I'm still convinced someone was nicking money from my till....the keys to each one were a free-for-all. I'm not THAT blonde...

    A disguise I'll bet, along with a stripey jumper and a mask. Bet that was a great Christmas! And now living it up in the Costa del Crime, it's all coming together now, Paul Williams is on the way.


  • #41
    timogen
    Registered Users, Registered Users 2 Posts: 218 ✭✭timogen


    robbie_998 wrote: »
    most places i work in is if it happens three times in a period of a couple of months its disciplinary action...... which could be sacked !

    give it back op and clear her name
    .I did try robbie but she was having none of it and assured me she had not made a mistake.If the boot was on the other foot and she had short changed me i would have got nowhere with her.Why should i have to go the the manager i told her she had made a mistake and she wasn't prepared to listen.


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  • #42
    Callan57
    Registered Users, Registered Users 2 Posts: 4,160 ✭✭✭Callan57


    I know of a hotel where if a customer walks out without paying it comes out of the waitress's wages ... no discussion.

    I would be dumbfounded if ALDI or LIDL or indeed any of the others have the casual attitude suggested by some posters on this thread ... I would bet that cashier will find her contract not renewed. Probably a job opening there for someone!

    You should bring it back ... ill gotten gains never bring luck (watch out)


  • #43
    Karona
    Registered Users, Registered Users 2 Posts: 856 ✭✭✭Karona


    Keep it, it was her fault. She should have paid more attention.


  • #44
    timogen
    Registered Users, Registered Users 2 Posts: 218 ✭✭timogen


    Callan57 wrote: »
    I know of a hotel where if a customer walks out without paying it comes out of the waitress's wages ... no discussion.

    I would be dumbfounded if ALDI or LIDL or indeed any of the others have the casual attitude suggested by some posters on this thread ... I would bet that cashier will find her contract not renewed. Probably a job opening there for someone!

    You should bring it back ... ill gotten gains never bring luck (watch out)
    Thats the difference callan57 i didn't walk out without paying,it was the way i was dealt with when i discovered the mistake i quiryed it with the cashier who then fobbed me off instead of dealing with the issue.The more i think of it even if i bring the money back to the manager i will be having a word about the cashier who was less than helpful when the problem arose.


  • #45
    Donny5
    Closed Accounts Posts: 1,827 ✭✭✭Donny5


    timogen wrote: »
    Why should i have to go the the manager i told her she had made a mistake and she wasn't prepared to listen.

    I would in the same position, but every person's moral code is their own.
    Karona wrote: »
    Keep it, it was her fault. She should have paid more attention.

    I don't buy this argument. It's not right to take what's not yours. Clearly, the cashier thought that timogen was trying to say that she gave him too little change and that's why he was arguing, but I feel, and of course this is personal, that even in such circumstances, it is right to return the excess change.

    That said, that's just my feeling. I wouldn't feel right doing otherwise, but I wouldn't feel superior to timogen for his course of action.


  • #46
    Toby Take a Bow
    Closed Accounts Posts: 1,732 ✭✭✭Toby Take a Bow


    Kevin Duffy wrote: »
    Jaysis, you'd a tolerant/naive boss if your till was down every day and you were never suspected. I've known a few people to be fired for that, mostly barmen. It's also a huge, similar problem in petrol stations, where staff pay for driveoffs and often have their wages decimated.

    When I was working in college (years ago) for around two months my till was ALWAYS down €50. It was a small place and only two of us working, one till and I had to count up at the end of the day. Nothing was ever said regarding dismissal or paying the money back, although there were a couple of odd transactions with 'customers' who I'm nearly sure were the big bosses trying to check up on me. I could never figure out what was happening (unless my coworker was taking the money. She seemed nice, though).

    OP, you probably should've been upfront on how she'd given you back too much money. I'd say a lot of people try and chance their arm, and it's nearly an automatic response when you're behind the till to assert you're in the right. Any hesitation and you've lost the battle. Doesn't make it right, but.

    As you say, though, what's done is done, and going back in will probably just highlight the case further.


  • #47
    Needler
    Closed Accounts Posts: 753 ✭✭✭Needler


    Arguing is bad mkay


  • #48
    pragmatic1
    Registered Users, Registered Users 2 Posts: 5,573 ✭✭✭pragmatic1


    Nope. Thank you Aldi for rewarding my loyalty with this cash gift.


  • #49
    Kevin Duffy
    Closed Accounts Posts: 3,439 ✭✭✭Kevin Duffy


    Toby Take a Bow wrote: »
    When I was working in college (years ago) for around two months my till was ALWAYS down €50. It was a small place and only two of us working, one till and I had to count up at the end of the day. Nothing was ever said regarding dismissal or paying the money back, although there were a couple of odd transactions with 'customers' who I'm nearly sure were the big bosses trying to check up on me. I could never figure out what was happening (unless my coworker was taking the money. She seemed nice, though).
    .

    I'd to fire two barmaids once, on the same day, in a pub I'd just taken over. One idiot was just giving the drink away to friends :rolleyes: The other was getting hammered and nicking a few quid. If I hadn't seen it, I never would have believed it, she was so nice. It was like firing my own mother. You can't tell who's robbing by how nice they seem.


  • #50
    timogen
    Registered Users, Registered Users 2 Posts: 218 ✭✭timogen


    Toby Take a Bow wrote: »
    When I was working in college (years ago) for around two months my till was ALWAYS down €50. It was a small place and only two of us working, one till and I had to count up at the end of the day. Nothing was ever said regarding dismissal or paying the money back, although there were a couple of odd transactions with 'customers' who I'm nearly sure were the big bosses trying to check up on me. I could never figure out what was happening (unless my coworker was taking the money. She seemed nice, though).

    OP, you probably should've been upfront on how she'd given you back too much money. I'd say a lot of people try and chance their arm, and it's nearly an automatic response when you're behind the till to assert you're in the right. Any hesitation and you've lost the battle. Doesn't make it right, but.

    As you say, though, what's done is done, and going back in will probably just highlight the case further.
    The problem was at the outset when she handed me the change i only thought i had handed her 20 but there was a 50 next to the 20 in my wallet,so i said to her" i think you've given me the wrong change" reply "that's the right change sir""are you sure i thought" to which she interrepted me with sharp voice "i've given you the right change sir now i have to serve this customer" bemused i walked out of the shop and checked my wallet when i got back to the car to see she had given me to much.


  • #51
    Kevin Duffy
    Closed Accounts Posts: 3,439 ✭✭✭Kevin Duffy


    timogen wrote: »
    The problem was at the outset when she handed me the change i only thought i had handed her 20 but there was a 50 next to the 20 in my wallet,so i said to her" i think you've given me the wrong change" reply "that's the right change sir""are you sure i thought" to which she interrepted me with sharp voice "i've given you the right change sir now i have to serve this customer" bemused i walked out of the shop and checked my wallet when i got back to the car to see she had given me to much.

    So she thought you were saying you gave her too little and stopped listening? Good enough for her so.


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  • #52
    DEFTLEFTHAND
    Registered Users, Registered Users 2 Posts: 16,499 ✭✭✭✭DEFTLEFTHAND


    Just think of it as being karma balancing out the times you've lost money.


  • #53
    timogen
    Registered Users, Registered Users 2 Posts: 218 ✭✭timogen


    DEFTLEFTHAND wrote: »
    Just think of it as being karma balancing out the times you've lost money.
    Lost a wallet in a pub a few years back,wallet returned less cash.


  • #54
    feelpablo
    Registered Users, Registered Users 2 Posts: 510 ✭✭✭feelpablo


    I used to work in the local Lidl, they way the worked it was , 200 euro float in your cash box, you got your own till number and at the end of your shift you cashed out.
    The till printed out your takings on the day for your number and if you were out more than fifty cent you had to either pay it then or agree to have it taken out of your wages.

    Got stung on my first week there, till was down thirty euro.
    Had to pay it at the end of the night out of my own pocket and as lidl pay monthly and your first month is just your basic contract (10 hrs a week) you can bet your house i made sure it didnt happen again!!


  • #55
    timogen
    Registered Users, Registered Users 2 Posts: 218 ✭✭timogen


    feelpablo wrote: »
    I used to work in the local Lidl, they way the worked it was , 200 euro float in your cash box, you got your own till number and at the end of your shift you cashed out.
    The till printed out your takings on the day for your number and if you were out more than fifty cent you had to either pay it then or agree to have it taken out of your wages.

    Got stung on my first week there, till was down thirty euro.
    Had to pay it at the end of the night out of my own pocket and as lidl pay monthly and your first month is just your basic contract (10 hrs a week) you can bet your house i made sure it didnt happen again!!
    Would you have been as quick to say you had not made a mistake or would you have tried to rectify the situation she didn't even get to find out what i was claiming.Just a quick question what happens to an over balance?


  • #56
    katiebelle
    Closed Accounts Posts: 172 ✭✭katiebelle


    Was just going to say that. If it is taken out of her wages then its an expensive mistake for her and one she wont make again in a hurry. I will say one thing though. If I had been wronged my change and I thought I should have been given more then her comment about having to serve the next person would fall completely on deaf ears I would be screaming for a manager and standing my ground. I have no clue how she thought that would work if she had actually short changed you. In that instance where you tried to return the money and she was dismissive like that I think human nature would be to say sod her. Cant fault you really. Even if you did have a word with her manger to return the money you would be drawing attention to her mistake and its likely she would be in trouble anyway. So damage done for her either way so you may as well keep the money or donate it to a charity of your choice.


  • #57
    Solnskaya
    Closed Accounts Posts: 1,463 ✭✭✭Solnskaya


    feelpablo wrote: »
    I used to work in the local Lidl, they way the worked it was , 200 euro float in your cash box, you got your own till number and at the end of your shift you cashed out.
    The till printed out your takings on the day for your number and if you were out more than fifty cent you had to either pay it then or agree to have it taken out of your wages.

    Got stung on my first week there, till was down thirty euro.
    Had to pay it at the end of the night out of my own pocket and as lidl pay monthly and your first month is just your basic contract (10 hrs a week) you can bet your house i made sure it didnt happen again!!
    go on, give us a laugh/sickner:cool:How much does a cashier in a soupermeerkat take in in a day?? I'm dying to know, I bet it has to be a mind blowing number. I'm asking this in all seriousness. Give us the gen..:)


  • #58
    feelpablo
    Registered Users, Registered Users 2 Posts: 510 ✭✭✭feelpablo


    timogen wrote: »
    Would you have been as quick to say you had not made a mistake or would you have tried to rectify the situation she didn't even get to find out what i was claiming.Just a quick question what happens to an over balance?

    I would have at least taken the time to check out (:D) what you were saying but i can guarantee she remembers it and probably wont happen again with her!

    As to an over balance, well its checked and checked again and then the corporation take it!!


  • #59
    feelpablo
    Registered Users, Registered Users 2 Posts: 510 ✭✭✭feelpablo


    Solnskaya wrote: »
    go on, give us a laugh/sickner:cool:How much does a cashier in a soupermeerkat take in in a day?? I'm dying to know, I bet it has to be a mind blowing number. I'm asking this in all seriousness. Give us the gen..:)

    Ah it was around eight years ago so i cant really remember fiqures to be honest, just that on the slow days it could be as little as 100-200 in four hours per till operator.

    On the busy days average about 12 customers per hour at a spend of 60 -70 well the maths speak for themselves ( i hope)...thats about the best my memory can recall of the time!!


  • #60
    timogen
    Registered Users, Registered Users 2 Posts: 218 ✭✭timogen


    feelpablo wrote: »
    I would have at least taken the time to check out (:D) what you were saying but i can guarantee she remembers it and probably wont happen again with her!

    As to an over balance, well its checked and checked again and then the corporation take it!!
    I agree i think she will remember it ok.It might also change her attitude to customers querys.
    Would to many over balances get you sacked?


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  • #61
    feelpablo
    Registered Users, Registered Users 2 Posts: 510 ✭✭✭feelpablo


    timogen wrote: »
    I agree i think she will remember it ok.It might also change her attitude to customers querys.
    Would to many over balances get you sacked?

    Agreed she might just have a smile and be more polite...nothing irks me more than an impolite or grumpy shop assitant!

    And just for the record, i think you were right, you gave her a chance to check and she made her own balls up!!

    As for gettin sacked for over balances, depending on the shop i suppose.
    The likes of lidl and aldi you have to work the tills as part of the job so i cant imagine it would go for to long without written warnings and then dismissal but others like supervalu and tescos you could just be moved to shelve stacking or the likes


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