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€451.46 O2 Bill- I'm fit to vomit

24

Comments

  • #32
    ebixa82
    Banned (with Prison Access) Posts: 1,289 ✭✭✭ebixa82


    Big Lar wrote: »
    Jesus tonight, I just checked my O2 bill to see how I got on on holidays, I was in France for 10 days at the start of last month and I got the 500MB Data Roaming package from O2 for €75.00, It was €50.00 for 50MB so I decided to play safe with 500MB.

    It turns out the I used 670MB while roaming but the thing I cant figure out is the fact that there was no data usage below 4.0MB while I was away. which I presume included a look at facebook here and there along the way and receiving the odd email, and here in Ireland my data usage on the bill starts from 48.0 KB upwards.

    Can anyone shed a bit of light on this ?

    I'm shocked you were willing to pay 75e for 500MB in the first place.

    You do know they have internet cafes in France and if you really wanted to use your phone then just find a wifi hotspot?


  • #33
    Mark200
    Registered Users, Registered Users 2 Posts: 3,536 ✭✭✭Mark200


    Master of Nothing wrote: »
    Fair enough...you didnt expect this either and thought I was a flake right?

    Vodafone: Vodafone planner These gys are pretty alright. Used to hate them but still have friends using them, all have no complaints either and their data plans suit them down to the ground.

    Meteor: Meteor plans So I've been using these for around 6 years now, have had a few niggles with their phone support menus, but their pricing is grand and now have that no roaming charge deal.

    3: 3 Plans And this group have good options, data allowance and their flexifix plans are pretty affordable, with addons if needed...

    All I see as a positive for O2 would be their "gifts" they have for customers.

    Happy that I went for the bite now?

    I think the request to expand was to do with your complaint about O2 .... showing that other networks do, in fact, also have price plans isn't really an expansion.


  • #34
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    Dravokivich wrote: »
    next time get a map and if you really need to go online, head to an internet cafe.
    go back to your cave


  • #35
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,424 CMod ✭✭✭✭Dravokivich


    Big Lar wrote: »
    go back to your cave

    im doing fine in the pub right now, but i'll be sure to make my way back there once i find a suitable female to club over the back of the head.


  • #36
    ebixa82
    Banned (with Prison Access) Posts: 1,289 ✭✭✭ebixa82


    Big Lar wrote: »
    go back to your cave

    100% agree with Dravokivich. There are these kind of stories in the papers every week about how people get stung abroad.

    You were stupid to pay the 75e to begin with. You should have used wifi or internet cafes.

    Pay the bill and learn from your stupid mistake!


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  • #37
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    Dravokivich wrote: »
    im doing fine in the pub right now, but i'll be sure to make my way back there once i find a suitable female to club over the back of the head.

    Lol tis hard to argue with that


  • #38
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    ebixa82 wrote: »
    100% agree with Dravokivich. There are these kind of stories in the papers every week about how people get stung abroad.

    You were stupid to pay the 75e to begin with. You should have used wifi or internet cafes.

    Pay the bill and learn from your stupid mistake!
    Please read the first post, I never asked about where to get online


  • #39
    blueser
    Registered Users, Registered Users 2 Posts: 10,893 ✭✭✭✭blueser


    Master of Nothing wrote: »
    Fair enough...you didnt expect this either and thought I was a flake right?

    Vodafone: Vodafone planner These gys are pretty alright. Used to hate them but still have friends using them, all have no complaints either and their data plans suit them down to the ground.

    Meteor: Meteor plans So I've been using these for around 6 years now, have had a few niggles with their phone support menus, but their pricing is grand and now have that no roaming charge deal.

    3: 3 Plans And this group have good options, data allowance and their flexifix plans are pretty affordable, with addons if needed...

    All I see as a positive for O2 would be their "gifts" they have for customers.

    Happy that I went for the bite now?
    Just out of curiosity; I recently switched over to 3 and I'm on one their ''Classic Flex Max'' plan. Just how much data do you get in their ''all you can eat'' allowance. Just use it in Ireland for intermittent surfing during breaks at work. Download FA, just the odd app for my iphone.


  • #40
    Yahew
    Closed Accounts Posts: 2,488 ✭✭✭Yahew


    It should be capped at 52 euro - as said. Anything else is illegal.


  • #41
    ebixa82
    Banned (with Prison Access) Posts: 1,289 ✭✭✭ebixa82


    Big Lar wrote: »
    Please read the first post, I never asked about where to get online

    Where to get what online?

    You should have used wifi and internet cafes. Everyone knows the crazy rates people are charged when abroad.

    You got burnt but it's your own fault. At least you'll know for next time.

    On the iphone you've an option to turn off your 3G. You need to select this the next time you go abroad.


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  • #42
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    ebixa82 wrote: »
    Where to get what online?

    You should have used wifi and internet cafes. Everyone knows the crazy rates people are charged when abroad.

    You got burnt but it's your own fault. At least you'll know for next time.

    On the iphone you've an option to turn off your 3G. You need to select this the next time you go abroad.

    Don't have an iphone either, that was also in the first few posts


  • #43
    entropi
    Registered Users, Registered Users 2 Posts: 21,731 ✭✭✭✭entropi


    Mark200 wrote: »
    I think the request to expand was to do with your complaint about O2 .... showing that other networks do, in fact, also have price plans isn't really an expansion.
    No, it's a comparison of the fact there ARE other networks out there worth looking in to, instead of sticking with a company who clearly are loving to dig deep into the OP's pockets. Doubtful you would want them to do the same to you eh?
    blueser wrote: »
    Just out of curiosity; I recently switched over to 3 and I'm on one their ''Classic Flex Max'' plan. Just how much data do you get in their ''all you can eat'' allowance. Just use it in Ireland for intermittent surfing during breaks at work. Download FA, just the odd app for my iphone.
    Looks like that plan has 500 units, 500kb = 1 unit, so you're getting 200MB of internet data if used on internet alone. Check out the flex add-ons, they look alright and you get one free with that plan until Dec it says.


  • #44
    ebixa82
    Banned (with Prison Access) Posts: 1,289 ✭✭✭ebixa82


    Big Lar wrote: »
    Don't have an iphone either, that was also in the first few posts

    I never said you did have an iphone, I just stated what the iphone had and I'm pretty sure all other smartphones had a similar option.

    You still haven't stated why you didn't just use wifi or a net cafe?

    Also I'm pretty sure data rates are stipulated in the T&C's which you must not have read.

    There have been stories of people being charged crazy amounts and the company letting them off But that was a while ago when smarth phones first came out. At this stage everybody knows not to use them abroad unless they are willing to pay heftily for the privilege.


  • #45
    Kensington
    Closed Accounts Posts: 3,683 ✭✭✭Kensington


    blueser wrote: »
    Just out of curiosity; I recently switched over to 3 and I'm on one their ''Classic Flex Max'' plan. Just how much data do you get in their ''all you can eat'' allowance. Just use it in Ireland for intermittent surfing during breaks at work. Download FA, just the odd app for my iphone.

    It is as the name suggests - all you can eat :)
    They do say they may throttle (slow down) your connection after 15GB in one month but other than that, unlimited data usage.


  • #46
    Berns
    Registered Users, Registered Users 2 Posts: 2,485 ✭✭✭Berns


    http://www.boards.ie/vbulletin/showthread.php?threadid=2056288924
    Might be a idea :)


  • #47
    Yahew
    Closed Accounts Posts: 2,488 ✭✭✭Yahew


    e?

    Also I'm pretty sure data rates are stipulated in the T&C's which you must not have read.

    There have been stories of people being charged crazy amounts and the company letting them off But that was a while ago when smarth phones first came out. At this stage everybody knows not to use them abroad unless they are willing to pay heftily for the privilege.

    You are not being helpful. The costs are outrageous. I know it, but I dont expect other people to. It is easy to have data roaming on and to connect to the internet.

    In any case the costs are not acceptable.


  • #48
    orourkeda
    Closed Accounts Posts: 17,916 ✭✭✭✭orourkeda


    have a ****


  • #49
    blueser
    Registered Users, Registered Users 2 Posts: 10,893 ✭✭✭✭blueser


    Kensington wrote: »
    It is as the name suggests - all you can eat :)
    They do say they may throttle (slow down) your connection after 15GB in one month but other than that, unlimited data usage.
    Cheers. Not sure how the hell you'd use 15GB in a month on a phone!! If I used a few hundred MB, that'd be pushing it.


  • #50
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    Berns wrote: »
    http://www.boards.ie/vbulletin/showthread.php?threadid=2056288924
    Might be a idea :)

    He he, I dunno if he would loan me the sign


  • #51
    ixoy
    Moderators, Entertainment Moderators Posts: 18,100 Mod ✭✭✭✭ixoy


    Since you've an Android phone, you should install 3G Watchdog. You can monitor the data usage (including a daily breakdown) and even set it to cut off the 3G connection if it exceeds a cap. It won't pin point what caused the excessive usage but it'll let you know it's happening.


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  • #52
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,424 CMod ✭✭✭✭Dravokivich


    ixoy wrote: »
    Since you've an Android phone, you should install 3G Watchdog. You can monitor the data usage (including a daily breakdown) and even set it to cut off the 3G connection if it exceeds a cap. It won't pin point what caused the excessive usage but it'll let you know it's happening.

    it was google navigation/maps for him.


  • #53
    n900guy
    Registered Users, Registered Users 2 Posts: 287 ✭✭n900guy


    What is unusual is that all EU mobile operators are meant to block any charges over the €50/month max. It has to be specifically opted in by the customer to go over this.

    I think the €50 is ex VAT. AFAIK, basically, your data is blocked when it hits whatever is €50 + VAT until the next billing period. NO way should you ahve been able to run up a bill like that; the law has been in effect since JUly last year (2010).


  • #54
    charlemont
    Closed Accounts Posts: 4,725 ✭✭✭charlemont


    Throw the bill in the bin.


  • #55
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    n900guy wrote: »
    What is unusual is that all EU mobile operators are meant to block any charges over the €50/month max. It has to be specifically opted in by the customer to go over this.

    I think the €50 is ex VAT. AFAIK, basically, your data is blocked when it hits whatever is €50 + VAT until the next billing period. NO way should you ahve been able to run up a bill like that; the law has been in effect since JUly last year (2010).

    Thanks, but i was on a 500MB roaming package and I dunno if that will effect the rule ?


  • #56
    ebixa82
    Banned (with Prison Access) Posts: 1,289 ✭✭✭ebixa82


    Yahew wrote: »
    You are not being helpful. The costs are outrageous. I know it, but I dont expect other people to. It is easy to have data roaming on and to connect to the internet.

    In any case the costs are not acceptable.

    If you are mature enough to have a bill contract you should also be mature enough to understand the rates that go with it (irrespective of how ludicrous they are) and also be mature enough to deal with the consequences of your actions.

    And how exactly do you want me to be helpful? What help can be given to the OP.

    If he wants advice I've given it...pay up and learn from the error of his ways!


  • #57
    saa
    Registered Users, Registered Users 2 Posts: 2,194 ✭✭✭saa


    Seanbeag1 wrote: »
    Funny that. Somehow all my monthly 1 GB was used up in the first few days of my billing period this month. Wonder if it's related to your problem.


    That sounds pretty normal, I was using meteors 7.5 GB never lasts me more than two weeks


  • #58
    Sykk
    Closed Accounts Posts: 3,327 ✭✭✭Sykk


    You should turned off data roaming. It charges an absolute fortune in foreign countries (Around €8 per page load) .. Looks like you're stuck with the bill :o


  • #59
    Yahew
    Closed Accounts Posts: 2,488 ✭✭✭Yahew


    ebixa82 wrote: »
    If you are mature enough to have a bill contract you should also be mature enough to understand the rates that go with it (irrespective of how ludicrous they are) and also be mature enough to deal with the consequences of your actions.

    And how exactly do you want me to be helpful? What help can be given to the OP.

    If he wants advice I've given it...pay up and learn from the error of his ways!

    No. thats not useful.

    Useful would be to point out that it should be illegal to charge more than 50 euro, to give some examples of software on Android which would alert him in future, to give some examples of people who have won a case against O2 before, or to supply other data plans from other carriers. There has been a lot of useful comment in this thread. Yours wasn't.


  • #60
    Dun
    Registered Users, Registered Users 2 Posts: 1,967 ✭✭✭Dun


    Is that the full bill? Excel is saying it totals €184.13..


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  • #61
    OldmanMondeo
    Registered Users, Registered Users 2 Posts: 3,008 ✭✭✭OldmanMondeo


    vomit in a bag and send that as payment, if they refuse, tell them you want it all back before you send a cheque in.


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