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€451.46 O2 Bill- I'm fit to vomit

  • 04-06-2011 07:35PM
    #1
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭


    Jesus tonight, I just checked my O2 bill to see how I got on on holidays, I was in France for 10 days at the start of last month and I got the 500MB Data Roaming package from O2 for €75.00, It was €50.00 for 50MB so I decided to play safe with 500MB.

    It turns out the I used 670MB while roaming but the thing I cant figure out is the fact that there was no data usage below 4.0MB while I was away. which I presume included a look at facebook here and there along the way and receiving the odd email, and here in Ireland my data usage on the bill starts from 48.0 KB upwards.

    Can anyone shed a bit of light on this ?


«134

Comments

  • #2
    paky
    Banned (with Prison Access) Posts: 2,138 ✭✭✭paky


    chuck the phone. problem solved


  • #3
    bennyx_o
    Registered Users, Registered Users 2 Posts: 4,898 ✭✭✭bennyx_o


    Try asking in the O2 forum


  • #4
    Ghandee
    Closed Accounts Posts: 6,653 ✭✭✭Ghandee


    Big Lar wrote: »
    Jesus tonight, I just checked my O2 bill to see how I got on on holidays, I was in France for 10 days at the start of last month and I got the 500MB Data Roaming package from O2 for €75.00, It was €50.00 for 50MB so I decided to play safe with 500MB.

    It turns out the I used 670MB while roaming but the thing I cant figure out is the fact that there was no data usage below 4.0MB while I was away which I presume include a look at facebook here and there along the way and receiving the odd email, and here in Ireland my data usage on the bill starts from 48.0 KB upwards.

    Can anyone shed a bit of light on this ?


    Aren't the roaming charges meant to be capped?


  • #5
    Gunsfortoys
    Closed Accounts Posts: 3,080 ✭✭✭Gunsfortoys


    Phone O2 and ask?


  • #6
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    bennyx_o wrote: »
    Try asking in the O2 forum

    I intend to, But I want to get my facts right first


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  • #7
    Saila
    Closed Accounts Posts: 7,751 ✭✭✭Saila


    say it was stolen, problem solved


  • #8
    RHunce
    Registered Users, Registered Users 2 Posts: 1,405 ✭✭✭RHunce


    €20 every month with meteor will serve you well!


  • #9
    Dancor
    Registered Users, Registered Users 2 Posts: 3,626 ✭✭✭Dancor


    It was all the porno you watched


  • #10
    Im Only 71Kg
    Closed Accounts Posts: 400 ✭✭Im Only 71Kg


    ah ha ha ha ha..


  • #11
    slavetothegrind
    Registered Users, Registered Users 2 Posts: 2,790 ✭✭✭slavetothegrind


    lot of meg downloaded at midnight exactly, have you some software dl'ing stuff regularly?


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  • #12
    alwaysadub
    Registered Users, Registered Users 2 Posts: 11,554 ✭✭✭✭alwaysadub


    I just checked mine a while ago, was in London for 2 days. Bill is a hundred euro more than it usually would be.
    I feel better about it now after reading this though!


  • #13
    MagicSean
    Closed Accounts Posts: 9,897 ✭✭✭MagicSean


    Funny that. Somehow all my monthly 1 GB was used up in the first few days of my billing period this month. Wonder if it's related to your problem.


  • #14
    mike65
    Closed Accounts Posts: 88,968 ✭✭✭✭mike65


    When on holiday leave phone at home (they have them in France in case of emergencies)


  • #15
    slavetothegrind
    Registered Users, Registered Users 2 Posts: 2,790 ✭✭✭slavetothegrind


    shower of thieving oppertunist conspiring price fixing bstards, always turn off data roaming abroad, use wifi when you can.


  • #16
    padd b1975
    Registered Users, Registered Users 2 Posts: 10,910 ✭✭✭✭padd b1975


    Big Lar wrote: »
    I intend to, But I want to get my facts right first
    What facts would they be??


  • #17
    entropi
    Registered Users, Registered Users 2 Posts: 21,731 ✭✭✭✭entropi


    Your options are:

    1. Sort out the bill

    2. Get off O2 and on to a decent network (I still can't believe there are people using this shower!)


  • #18
    sdanseo
    Registered Users, Registered Users 2, Paid Member Posts: 9,299 ✭✭✭sdanseo


    Pop into the O2 forum, alternatively pop into a shop and they'll have a look. I added your total cost line up in XL and it should only be €184.


  • #19
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    slavetothegrind wrote: »
    lot of meg downloaded at midnight exactly, have you some software dl'ing stuff regularly?

    Nope its a Samsung Galaxy, I used it for Google Navigation, Email, bit of facebook, then the kids done a bit of surfing on the net
    alwaysadub wrote: »
    I just checked mine a while ago, was in London for 2 days. Bill is a hundred euro more than it usually would be.
    I feel better about it now after reading this though!

    Its happening to us all, Slap on the Vaseline O2 is coming


  • #20
    Saila
    Closed Accounts Posts: 7,751 ✭✭✭Saila


    Master of Nothing wrote: »
    2. Get off O2 and on to a decent network (I still can't believe there are people using this shower!)

    do expand..


  • #21
    Nodin
    Closed Accounts Posts: 46,938 ✭✭✭✭Nodin


    mike65 wrote: »
    When on holiday leave phone at home (they have them in France in case of emergencies)

    Le pheune, they call them.


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  • #22
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    padd b1975 wrote: »
    What facts would they be??

    How come there is no usage less than 4.0MB?

    Is there a minimum usage policy in place

    How come the usage is so high for web surfing ?

    sdonn wrote: »
    Pop into the O2 forum, alternatively pop into a shop and they'll have a look. I added your total cost line up in XL and it should only be €184.

    There is also the €75.00 roaming charge the €60.00 monthly an extra €14.00 or so for roaming calls and they shoved on another €75.00 for roaming in June which I would say that they will sort out and then a bit of Vat.


  • #23
    padd b1975
    Registered Users, Registered Users 2 Posts: 10,910 ✭✭✭✭padd b1975


    Big Lar wrote: »
    How come there is no usage less than 4.0MB?

    Is there a minimum usage policy in place

    How come the usage is so high for web surfing ?




    There is also the €75.00 roaming charge the €60.00 monthly an extra €14.00 or so for roaming calls and they shoved on another €75.00 for roaming in June which I would say that they will sort out and then a bit of Vat.

    What does the terms and conditions of your contract say in relation to these issues?


  • #24
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,446 ✭✭✭Big Lar


    padd b1975 wrote: »
    What does the terms and conditions of your contract say in relation to these issues?

    Piff, Like anyone reads that...... Go on now, Away with yourself


  • #25
    Saila
    Closed Accounts Posts: 7,751 ✭✭✭Saila


    Big Lar wrote: »
    How come there is no usage less than 4.0MB?

    Is there a minimum usage policy in place

    How come the usage is so high for web surfing ?




    There is also the €75.00 roaming charge the €60.00 monthly an extra €14.00 or so for roaming calls and they shoved on another €75.00 for roaming in June which I would say that they will sort out and then a bit of Vat.

    sounds about right then if those figures are right! pay up!


  • #26
    Wetai
    Registered Users, Registered Users 2 Posts: 773 ✭✭✭Wetai


    €1 per MB? WTF?
    About €150 in data alone.


  • #27
    padd b1975
    Registered Users, Registered Users 2 Posts: 10,910 ✭✭✭✭padd b1975


    Big Lar wrote: »
    Piff, Like anyone reads that...... Go on now, Away with yourself
    Says the guy who wants to get his facts straight.


  • #28
    entropi
    Registered Users, Registered Users 2 Posts: 21,731 ✭✭✭✭entropi


    Saila wrote: »
    do expand..
    Fair enough...you didnt expect this either and thought I was a flake right?

    Vodafone: Vodafone planner These gys are pretty alright. Used to hate them but still have friends using them, all have no complaints either and their data plans suit them down to the ground.

    Meteor: Meteor plans So I've been using these for around 6 years now, have had a few niggles with their phone support menus, but their pricing is grand and now have that no roaming charge deal.

    3: 3 Plans And this group have good options, data allowance and their flexifix plans are pretty affordable, with addons if needed...

    All I see as a positive for O2 would be their "gifts" they have for customers.

    Happy that I went for the bite now?


  • #29
    dilallio
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭dilallio


    Ghandee wrote: »
    Aren't the roaming charges meant to be capped?

    Yes.
    AFAIK as a result of EU rules, once you go above 52 Euro or thereabouts, above your agreed limit, they should prevent you from using any further data.


  • #30
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,424 CMod ✭✭✭✭Dravokivich


    Big Lar wrote: »
    Nope its a Samsung Galaxy, I used it for Google Navigation, Email, bit of facebook, then the kids done a bit of surfing on the net

    next time get a map and if you really need to go online, head to an internet cafe.


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  • #31
    Rowley Birkin QC
    Registered Users, Registered Users 2 Posts: 6,308 ✭✭✭Rowley Birkin QC


    Master of Nothing wrote: »

    3: 3 Plans And this group have good options, data allowance and their flexifix plans are pretty affordable, with addons if needed...

    3 also have "3 like home". Means you can use your phone exactly as you would here at home if you are roaming in a country with a 3 network.

    02 robbed me for long enough.


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