An Post are *****.

zajdoo · 29-11-2010 02:26PM

Ok, first of all, the postman / woman attempted delivery and knocked, its not their fault you did not hear the door!!!
If you were so worried about it, as OP said you should of been looking out for it! How does the postperson know what you work at, how were they meant to know you don't work night shifts, like alot of post people work and you were only in bed at 5am and he there knocking on your door at 11.30am. Your curtains were pulled, to them you were still in bed and they didn't want to disturb you anymore after three knocks!
As for the collection times, I know that in the mail centres you can collect packages up to 7pm.

An post is the only company in Ireland to deliver the post and the majority of customers are very happy with the service, who else especially in this weather would you see going up the mountains to you get your post to you??? Last year if you remember on the news, some old people living in remote areas, we only delighted to see the postman each day, as that was their only conversation all day in the bad weather. None of this is ever remembered when people are giving an post a hard time.

As for the poster that said an post will be privatised soon and there will be no worries. What about all the jobs that will be lost if that happens??? What about the rates of postage going up when that happens??? What about those people in remote areas who won't get anything or see anybody in bad weather, because these new companies will be able to pick where they want to deliver to???
What about having strangers call to your door each day instead of you're own postperson now that you know will give your package in next door like OP were saying if you ask them to???

Again none of this is thought about. When most people are coming in from work at 5 /6 pm after a long day, an post staff are only starting into their shifts in order to get that mail to you / the destination the next day. It is sad that some people really don't give them enough credit.

sbsquarepants · 29-11-2010 02:29PM

starbelgrade wrote: »

My postman is brilliant. If I'm not in & I have a parcel, he'll leave it with a neighbour.

One time he even left a parcel on the seat of my car (it was in the driveway, unlocked).

Never had any problems at all with An Post.

I wouldn't be happy with any of that. I don't want nice old missus O'Dwyer next door getting her geriatric hands on my shipment of research chemicals or new anal intruder 2000, and if i caught the postie trying the door of my car i'd f'ucking burst him!
Where the hell do you live!!

mikemac · 29-11-2010 02:29PM

kyub wrote: »

Too right we do! I don't even know if it will be at the depot today. Nobody can tell me exactly when the driver will finish his route even though I know they can call him and ask if needed.

Head to the depot around 4:30pm and wait.
He should be back before they close for the evening

Bring an ipod or book or something

9mm of love · 29-11-2010 02:32PM

kyub wrote: »

So I've been waiting on a delivery from An Post since Friday. I took the day off work today to receive delivery and got up early. I went upstairs to sort some clothes out at about 11:20am and came down at 11:45am to find that An Post had attempted delivery at 11:30am.

I immediately rang them and a kind lady in Customer Support rang the driver. Apparently he had knocked on the door 3 times, seen the curtains were closed and then put the notice in the door. The driver does not believe in doorbells for some reason.

So... I've to wait another day for my delivery (which cost me 30 Euro) and will have to get a taxi to the collection depot myself which will probably cost me another 30 Euro or more.

An Post drivers are overpaid, useless idiotic *****.

This christmas give him his tip and he might give a s**t about you next year???:rolleyes:

starbelgrade · 29-11-2010 02:33PM

sbsquarepants wrote: »

I wouldn't be happy with any of that. I don't want nice old missus O'Dwyer next door getting her geriatric hands on my shipment of research chemicals or new anal intruder 2000, and if i caught the postie trying the door of my car i'd f'ucking burst him!
Where the hell do you live!!

I live in a nice country area where the neighbours are trustworthy and where everyone knows the postman by name & he knows yours.

No-one would try to burst a postman who goes out of his way for you.

And some people still think that living in the sticks is uncivilised.

Awful_Bliss · 29-11-2010 02:34PM

I ordered a camera once from Amazon. There was no one at home when they delivered it so instead of writing me a note and telling me to collect it they left it outside the porch on the ground where it could've been nicked.

I agree with whoever said they hate carrying packages around.

senordingdong · 29-11-2010 02:35PM

feelingstressed wrote: »

Head to the depot around 4:30pm and wait.
He should be back before they close for the evening

Bring an ipod or book or something

And a hammer and an anal intruder.

Jesus Wept · 29-11-2010 02:35PM

Many times in my experience there is no attempt at delivery and they stick a docket in the letterbox instead.

knird evol · 29-11-2010 02:38PM

seamus wrote: »

We've actually called the local depot (tallaght) about it and they told us over the phone that their postmen don't bring packages with them.

An Post are receiving a sum of money to deliver the package to your door. The supplier is paying it, the cost might be passed onto the customer - but basically An Post are getting money for doing something that they are now deliberately and dishonestly refusing to do.

Also for the OP, there is no way the guy knocked. He does this for a living he would use the doorbell. What he did was just stuck the note in the door. Probably didn't bother his hole bringing the package with him. After collecting it tomorrow make sure and demand a refund for postage and packaging costs from An Post. Mention that we can resolve the issue in the small claims court if they're having any confusion about it.

FreudianSlippers · 29-11-2010 02:38PM

I actually think they're pretty good in Dublin. I just think that it's 2010 and they should have Saturday delivery.

ShadowGal · 29-11-2010 02:39PM

My name is Mud wrote: »

So why is it An Post give me a little notice saying "attempted delivery of package, please collect it at the depot between Mon-Fri 9-5"???

Do they lack sheer common sense?? Why would I not be at home to receive a package... could I conceivably be...shock horror, at work? And how convenient... the depot is only open the exact same hours I work. Handy that.

Pffft.... jokers the lot of them. Unionised tea breaks my hole.

its business hours. Most of the smaller post offices are open at 7.30 am for collection. you can get them delivered to a different address, just read the back of the little slip. also, if you work full time and have a very good idea that your not going to be there, you could try and get them delivered to your work place if they are ok with that.

The Volt · 29-11-2010 02:42PM

I've got no qualms with An Post at all. Great service.

ShadowGal · 29-11-2010 02:43PM

seamus wrote: »

In our area, it's policy to not bring packages with them in the van. They simply shove an "attempted delivery" docket through the door whether you're there or not. This is why I get everything sent to work.

I can understand the rationale behind it, but how difficult is it to give a quick ring on the bell to check first if someone's there and then shove the docket through the door? If somebody's there, then you go down to the van and grab the parcel.

We've actually called the local depot (tallaght) about it and they told us over the phone that their postmen don't bring packages with them.

thats bull, if its a really small package the postman will have it, if its heavy or of an awkward size the driver will have it. thats of course unless you live a little ways out of a city, then the driver will have all of you mail.

there is no such policy that says they wont bring a package to your door

mikemac · 29-11-2010 02:47PM

sbsquarepants wrote: »

I wouldn't be happy with any of that. I don't want nice old missus O'Dwyer next door getting her geriatric hands on my shipment of research chemicals or new anal intruder 2000, and if i caught the postie trying the door of my car i'd f'ucking burst him!
Where the hell do you live!!

I live in a nice area where I know all my neighbours, their names, their children and can rely on them.
Do you have similar neighbours?

An area where the postman has been serving the area for decades and he gets a card and few quid or even a tin of Roses every Christmas.

As starbelgrade pointed out, but then some say people outside cities are uncivilised.
Maybe sbsquarepants you live in a **** area, go move somewhere better

seamus · 29-11-2010 02:50PM

ShadowGal wrote: »

there is no such policy that says they wont bring a package to your door

Well as I say, we called them and they said the drivers don't bring packages with them. Things like books/DVDs from Amazon, which would be very easy to carry and even post in the letterbox, we still get a delivery docket for them.
They have never once rang the bell and attempted delivery. My wife has been walking by the door as the mail comes in the letterbox, and lo and behold there's a delivery docket slotted in there.

HarryPotter41 · 29-11-2010 02:51PM

knird evol wrote: »

An Post are receiving a sum of money to deliver the package to your door. The supplier is paying it, the cost might be passed onto the customer - but basically An Post are getting money for doing something that they are now deliberately and dishonestly refusing to do.

Also for the OP, there is no way the guy knocked. He does this for a living he would use the doorbell. What he did was just stuck the note in the door. Probably didn't bother his hole bringing the package with him. After collecting it tomorrow make sure and demand a refund for postage and packaging costs from An Post. Mention that we can resolve the issue in the small claims court if they're having any confusion about it.

Excellent idea on the small claims court, clarify for me how it would be proved that the postman didn't knock on the door?? And I tend to knock on doors when I go to see people because half the houses I go to the bloody bell doesn't work.

ShadowGal · 29-11-2010 02:54PM

kyub wrote: »

Too right we do! I don't even know if it will be at the depot today. Nobody can tell me exactly when the driver will finish his route even though I know they can call him and ask if needed.

have you read the slip they left ? it will either be ticked in the box for collection "next working day" or "today from" so they wont have a need to tell you when the driver is finished his route, he cant keep on driving back to people's houses who werent there. he'd just never get finished then i suppose

ShadowGal · 29-11-2010 02:58PM

seamus wrote: »

Well as I say, we called them and they said the drivers don't bring packages with them. Things like books/DVDs from Amazon, which would be very easy to carry and even post in the letterbox, we still get a delivery docket for them.
They have never once rang the bell and attempted delivery. My wife has been walking by the door as the mail comes in the letterbox, and lo and behold there's a delivery docket slotted in there.

has you wife ever caught him at the door when she sees him put the mail and the docket in ? surely she must have, if so what did he say ? and again, just to let you know, there is no policy whatsoever that says they dont have to bring packets with them. So your well within your rights to follow it up any way you see fit. make a fuss about it to them.

starre · 29-11-2010 02:58PM

In the last 3 places I've lived in the postman has stuck the leaflet in the door with no knock/ring. I've complained about it countless times.

I've chased after them, they don't even have the parcel in the van half the time.

ShadowGal · 29-11-2010 02:59PM

HarryPotter41 wrote: »

Excellent idea on the small claims court, clarify for me how it would be proved that the postman didn't knock on the door?? And I tend to knock on doors when I go to see people because half the houses I go to the bloody bell doesn't work.

are you a postie ?

knird evol · 29-11-2010 03:00PM

HarryPotter41 wrote: »

Excellent idea on the small claims court, clarify for me how it would be proved that the postman didn't knock on the door?? And I tend to knock on doors when I go to see people because half the houses I go to the bloody bell doesn't work.

The post man admits himself he didn't ring the door bell.

Orando Broom · 29-11-2010 03:06PM

Swampy wrote: »

They never attempt delivery. I think they hate carrying packages around. I've been home when they have stuck notes in the door and they never knocked or rang the bell.

Part of me can't really blame them with the amount of packages they have to deliver these days.

Only rich people get packages in the mail. An Post hate the rich!!! FACT.

seamus · 29-11-2010 03:07PM

ShadowGal wrote: »

has you wife ever caught him at the door when she sees him put the mail and the docket in ? surely she must have, if so what did he say ?

Well she's normally in her dressing gown until she leaves the house, so she was hardly going to chase him now, was she?

I too have been in the house in the morning and heard the mail heard the mail hitting the floor and again, docket in the pile but no knock on the door or ring on the doorbell.

just to let you know, there is no policy whatsoever that says they dont have to bring packets with them.

Well, my experience and that of my neighbours, the similar experience of others on this thread and the comments of the staff in An Post tells me that official or not, this is what they do. Your obvious affiliation seems to somewhat blind you to the possibility that some depots cut corners or make unofficial local policies.

In Tallaght, they very clearly write out a docket for every parcel that comes in for a residental delivery and then send the docket out with the normal mail, rather than send any parcels out.

I couldn't be bothered making a fuss because like I say, I get most stuff delivered to work and this has only happened four or five times in 3 years. Since there was someone there for at least two of these occasions, then I can say that at best, 50% of the time they don't bother bringing the package with them. But I'm very confident that this is in fact all of the time.

Kimono-Girl · 29-11-2010 03:08PM

i disagree with the title but i do agree that the majority of An post workers i have dealt with have been incompetent and not very helpful,

between post going missing, birthday presents arriving three months later (in the same county), post disappearing for two weeks at a time and then all of it coming the following week...even though we live in an urban area we seem to only get post 2 weeks out of four! I get annoyed with them alot,

BUT

i wouldn't agree all of An Post are like that...
i've known personally some postmen who have gone beyond the call of duty time and time again, they work hard and do their job properly. we live next door to a postman (not our one unfortunately he works in the country), he's really nice and the story's he tells us show that for the most part there are those working there who are competent! and they get frustrated when they are all tarred with the same brush!

those who work in my local post office are also An Post workers and are beyond nice and very competent, (i go there alot for their AIB facilities as its closer than the bank and never had any issues)

tman · 29-11-2010 03:09PM

I know this isn't ranting and raving, but I feel like joining in here...

Had to phone An Post customer service to try to figure out wtf happened to my Glastonbury ticket (international registered post which has to be signed for) a few days before I was due to go;

Me - Online tracking shows that this was delivered and signed for... Could you tell me who actually signed for it??
Her - Oh. We didn't get a signature for it...

I had to spend an HOUR literally running around the perimeter of the Glastonbury site to get to the ticket office before they closed for the night, in order to get my replacement ticket.
I've never really vented about this, but thanks a bunch you fupping incompetent twits!

ShadowGal · 29-11-2010 03:12PM

seamus wrote: »

Well she's normally in her dressing gown until she leaves the house, so she was hardly going to chase him now, was she? I too have been in the house in the morning and heard the mail heard the mail hitting the floor and again, docket in the pile but no knock on the door or ring on the doorbell.
Well, my experience and that of my neighbours, the similar experience of others on this thread and the comments of the staff in An Post tells me that official or not, this is what they do. Your obvious affiliation seems to somewhat blind you to the possibility that some depots cut corners or make unofficial local policies.

In Tallaght, they very clearly write out a docket for every parcel that comes in for a residental delivery and then send the docket out with the normal mail, rather than send any parcels out.

I couldn't be bothered making a fuss because like I say, I get most stuff delivered to work and this has only happened four or five times in 3 years. Since there was someone there for at least two of these occasions, then I can say that at best, 50% of the time they don't bother bringing the package with them. But I'm very confident that this is in fact all of the time.

hey ok !! easy tiger :-) im not saying your making one bit of it up, im just saying that its the first ive ever heard of an office saying we dont deliver packages its company policy. in fact anyone i know would get a really good ear bashing and slap on the knuckles if a customer rang in and complained them for doing something like that over and over again.

Orando Broom · 29-11-2010 03:15PM

My Niece had her birthday card opened whilst it was in the charge of An Post and the money taken out. I am not sure where it was sent from (I think it was Dublin address to dublin address)

I know it's asking for trouble when people send money in envelopes but still I though it was a real scumbags turn.

Surely there should be some way of stamping the card to prevent the card being opened and thus you can follow An Post for damages if the seal/stam is broken/torn.

I am personally loathe to send anything of value in the post. I try to hand deliver where possible.

HarryPotter41 · 29-11-2010 03:16PM

ShadowGal wrote: »

are you a postie ?

No, but find my dealings with my own postman great and I always get my parcels even if I am not at home.

HarryPotter41 · 29-11-2010 03:17PM

knird evol wrote: »

The post man admits himself he didn't ring the door bell.

Who is disagreeing with you? I said knock on the door.

knird evol · 29-11-2010 03:19PM

HarryPotter41 wrote: »

Who is disagreeing with you? I said knock on the door.

Who is disagreeing with you? He didn't ring the door bell.

An Post are *****.

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