An Post are *****.

Kur4mA

So I've been waiting on a delivery from An Post since Friday. I took the day off work today to receive delivery and got up early. I went upstairs to sort some clothes out at about 11:20am and came down at 11:45am to find that An Post had attempted delivery at 11:30am.

I immediately rang them and a kind lady in Customer Support rang the driver. Apparently he had knocked on the door 3 times, seen the curtains were closed and then put the notice in the door. The driver does not believe in doorbells for some reason.

So... I've to wait another day for my delivery (which cost me 30 Euro) and will have to get a taxi to the collection depot myself which will probably cost me another 30 Euro or more.

An Post drivers are overpaid, useless idiotic *****.

James2693

and....no one gives a shít

Gunsfortoys

I blame the IMF.

cson

kyub wrote: »

So I've been waiting on a delivery from An Post since Friday. I took the day off work today to receive delivery and got up early. I went upstairs to sort some clothes out at about 11:20am and came down at 11:45am to find that An Post had attempted delivery at 11:30am.

Haha you wasted a days annual leave on it.

Loser. :P

Voodoomelon

kyub wrote: »

An Post drivers are overpaid, useless idiotic *****.

Your one is.

We use An Post as our courier for the last 3 years, with over 3 thousand deliveries and only a single item has been reported missing, with no items damaged at all.

For all the slagging An Post gets, we find them bloody brilliant.

Lord Derpington

why didn't you open the curtains when you got up?

Pookah

Can you not go to the depot and collect it yourself?


Edit; yes, you can. It's at the bottom of your post.

mikedragon32

kyub wrote: »

So I've been waiting on a delivery from An Post since Friday. I took the day off work today to receive delivery and got up early. I went upstairs to sort some clothes out at about 11:20am and came down at 11:45am to find that An Post had attempted delivery at 11:30am.

I immediately rang them and a kind lady in Customer Support rang the driver. Apparently he had knocked on the door 3 times, seen the curtains were closed and then put the notice in the door. The driver does not believe in doorbells for some reason.

So... I've to wait another day for my delivery (which cost me 30 Euro) and will have to get a taxi to the collection depot myself which will probably cost me another 30 Euro or more.

An Post drivers are overpaid, useless idiotic *****.

It takes you 25 minutes to dress? Grown up pants still giving you trouble?

Bullseye1

kyub wrote: »

So I've been waiting on a delivery from An Post since Friday. I took the day off work today to receive delivery and got up early. I went upstairs to sort some clothes out at about 11:20am and came down at 11:45am to find that An Post had attempted delivery at 11:30am.

I immediately rang them and a kind lady in Customer Support rang the driver. Apparently he had knocked on the door 3 times, seen the curtains were closed and then put the notice in the door. The driver does not believe in doorbells for some reason.

So... I've to wait another day for my delivery (which cost me 30 Euro) and will have to get a taxi to the collection depot myself which will probably cost me another 30 Euro or more.

An Post drivers are overpaid, useless idiotic *****.

I'm sorry but i disagree. We got our post today yet the roads are covered in snow. I find the people who work with AP to be professional, courteous and good people to deal with.

String

Im lucky to live 1 minute drive away from collection point, and probably only about 10% of the time there is somebody home to sign for a package. Ive never had any problems with them but if I were you and had pay that much I definitly would be. I would check if an post can give packages to neighbors and try and organise that in future. I know the international delivery companys do that for me instead of making me collect it most of the time

clived2

was the fleshlight worth it?

Run_to_da_hills

OP, don't worry, soon this will all be privatized.

Swampy

They never attempt delivery. I think they hate carrying packages around. I've been home when they have stuck notes in the door and they never knocked or rang the bell.

Part of me can't really blame them with the amount of packages they have to deliver these days.

senordingdong

Anything I've sent by registered post has been brilliant. Prompt delivery, great prices.


Anything I've sent by standard post has been a complete disaster. Even had one item stolen or lost.
Usual malark with unionised cowboys.

Blazer

I get mine delivered back to the parents or the brother's house..
the postwoman is good enough that if one of them is not there she'll deliver it to the other house.
Now when I'm ordering from Amazon on a Monday I have it Wednesday evening without fail..can't beat that..

saying that there's still some useless bastards in the PO..postmaster back home is one of them,...about 60 years of age just hanging in there for his pension and making no effort whatsoever..
But their service is definitely improving and I can't complain about that.

starbelgrade

My postman is brilliant. If I'm not in & I have a parcel, he'll leave it with a neighbour.

One time he even left a parcel on the seat of my car (it was in the driveway, unlocked).

Never had any problems at all with An Post.

prinz

If I had gone to the trouble of taking a day off etc to receive a package I'd stay by the door/keep an eye out the window. Seems like the obvious solution. Sorting out clothes can be done after package has been received.

Lesson learned OP.

My name is Mud

Voodoomelon wrote: »

For all the slagging An Post gets, we find them bloody brilliant.

So why is it An Post give me a little notice saying "attempted delivery of package, please collect it at the depot between Mon-Fri 9-5"???

Do they lack sheer common sense?? Why would I not be at home to receive a package... could I conceivably be...shock horror, at work? And how convenient... the depot is only open the exact same hours I work. Handy that.

Pffft.... jokers the lot of them. Unionised tea breaks my hole.

Craven99

James2693 wrote: »

and....no one gives a shít

You worked that out within 2 mins of the original post? Wow - well done

@ OP - Unfortunately lesson leanred with An Post. You will always get some people in any organisation who don't necessarily have common sense :mad:

snubbleste

An Post are really fantastic.
Our postman went up and down to every house last january when the driveways were treacherous and not treated. They are always courteous.

mikemac

My name is Mud wrote: »

So why is it An Post give me a little notice saying "attempted delivery of package, please collect it at the depot between Mon-Fri 9-5"???

Are you sure about 9-5?

Any depot I've dealt with are open at 7am
The staff are in very early to get organized for their runs. Of course they can finish earlier too. My local postman starts at 7am and finishes at 3pm.

Head over to the depot before work tomorrow, there will be staff around to sort you out

starbelgrade

Craven99 wrote: »

You worked that out within 2 mins of the original post? Wow - well done

@ OP - Unfortunately lesson leanred with An Post. You will always get some people in any organisation who don't necessarily have common sense :mad:

The postman knocked on the door. No-one answered. He left a note to say the parcel could be collected.

Not his fault that the OP was sorting out his knickers & didn't open the curtains.

If anyone was lacking common sense, it certainly wasn't the postie.

seamus

In our area, it's policy to not bring packages with them in the van. They simply shove an "attempted delivery" docket through the door whether you're there or not. This is why I get everything sent to work.

I can understand the rationale behind it, but how difficult is it to give a quick ring on the bell to check first if someone's there and then shove the docket through the door? If somebody's there, then you go down to the van and grab the parcel.

We've actually called the local depot (tallaght) about it and they told us over the phone that their postmen don't bring packages with them.

Kur4mA

I live in an apartment next to a main road and actually have blinds, not curtains. They're always pulled shut generally because I have a main road footpath right beside my windows with a lot of pedestrians enjoying the view of my sitting room.

... and of course I can go get it myself. As I mentioned it will be a taxi journey there and back as I don't have a car. The packages are a new computer and large monitor so I won't be carrying them back from the depot.

*EDIT* Also, DHL in Germany were provided with my mobile phone number and they passed this over to An Post when the packages reached Ireland. An Post can't call mobile phones either apparently. It's such a shame as my other delivery which came via Parcelforce in the UK then GLS once it reached Ireland was brilliant service. They delivered earlier than the tracking was showing and there was nobody home at the time as we were at work. The driver called me, asked me did I work in the area and then brought it up to me at work. Fantastic service!

An Post on the other hand... the driver is still in the area. He won't be dropping his stuff to the local depot until 3:00pm or 4:00pm but he will not attempt to redeliver. Useless.

Voodoomelon

My name is Mud wrote: »

So why is it An Post give me a little notice saying "attempted delivery of package, please collect it at the depot between Mon-Fri 9-5"???

Do they lack sheer common sense?? Why would I not be at home to receive a package... could I conceivably be...shock horror, at work? And how convenient... the depot is only open the exact same hours I work. Handy that.

Pffft.... jokers the lot of them. Unionised tea breaks my hole.

My local depot is open 7am-6pm, dunno about yours. How else do you propose they deliver it? You're the one who ordered a parcel to be delivered to an address that there is no one at.

My name is Mud

feelingstressed wrote: »

Are you sure about 9-5?

Any depot I've dealt with are open at 7am
The staff are in very early to get organized for their runs. Of course they can finish earlier too. My local postman starts at 7am and finishes at 3pm.

Head over to the depot before work tomorrow, there will be staff around to sort you out

Yep, James' Street. Only open 9-5.30. Only half day Saturdays at Xmas.

Edit: Im also getting stuff delivered to work when I order something. Its when im not expecting something (like a gift) is when this crap happens to me.

clived2

starbelgrade wrote: »

The postman knocked on the door. No-one answered. He left a note to say the parcel could be collected.

Not his fault that the OP was sorting out his knickers & didn't open the curtains.

If anyone was lacking common sense, it certainly wasn't the postie.

Whats this, doth mine eyes decieve me,

Starbelgrade defending the delivery man?

Its a bit early for the scrooges to be transformed:D

senordingdong

Voodoomelon wrote: »

My local depot is open 7am-6pm, dunno about yours. How else do you propose they deliver it? You're the one who ordered a parcel to be delivered to an address that there is no one at.

Well if the OP ordered it then it should go to the OPs address.

If the OPs name is on it, then the OP should be the one to sign for it.

AP should offer a service to deliever packages at a more reasonable time.

readyletsgo

Is An Post not classed as the best postal service in europe and the british royal mail classed as the worst in europe there last year?
I order a lot or rubbish from ebay and amazon over the years, everything is always on time or early when ordered something in Ireland but when coming from England, always seems to be a problem with the post!

Just saying.

And there will always be people in jobs that do a bad job, thats just life!
Just go up to the depot while you are off for the day.

Ghost Train

We need some German efficiency in this country

Kur4mA

Ghost Train wrote: »

We need some German efficiency in this country

Too right we do! I don't even know if it will be at the depot today. Nobody can tell me exactly when the driver will finish his route even though I know they can call him and ask if needed.

zajdoo

Ok, first of all, the postman / woman attempted delivery and knocked, its not their fault you did not hear the door!!!
If you were so worried about it, as OP said you should of been looking out for it! How does the postperson know what you work at, how were they meant to know you don't work night shifts, like alot of post people work and you were only in bed at 5am and he there knocking on your door at 11.30am. Your curtains were pulled, to them you were still in bed and they didn't want to disturb you anymore after three knocks!
As for the collection times, I know that in the mail centres you can collect packages up to 7pm.

An post is the only company in Ireland to deliver the post and the majority of customers are very happy with the service, who else especially in this weather would you see going up the mountains to you get your post to you??? Last year if you remember on the news, some old people living in remote areas, we only delighted to see the postman each day, as that was their only conversation all day in the bad weather. None of this is ever remembered when people are giving an post a hard time.

As for the poster that said an post will be privatised soon and there will be no worries. What about all the jobs that will be lost if that happens??? What about the rates of postage going up when that happens??? What about those people in remote areas who won't get anything or see anybody in bad weather, because these new companies will be able to pick where they want to deliver to???
What about having strangers call to your door each day instead of you're own postperson now that you know will give your package in next door like OP were saying if you ask them to???

Again none of this is thought about. When most people are coming in from work at 5 /6 pm after a long day, an post staff are only starting into their shifts in order to get that mail to you / the destination the next day. It is sad that some people really don't give them enough credit.

sbsquarepants

starbelgrade wrote: »

My postman is brilliant. If I'm not in & I have a parcel, he'll leave it with a neighbour.

One time he even left a parcel on the seat of my car (it was in the driveway, unlocked).

Never had any problems at all with An Post.

I wouldn't be happy with any of that. I don't want nice old missus O'Dwyer next door getting her geriatric hands on my shipment of research chemicals or new anal intruder 2000, and if i caught the postie trying the door of my car i'd f'ucking burst him!
Where the hell do you live!!

mikemac

kyub wrote: »

Too right we do! I don't even know if it will be at the depot today. Nobody can tell me exactly when the driver will finish his route even though I know they can call him and ask if needed.

Head to the depot around 4:30pm and wait.
He should be back before they close for the evening

Bring an ipod or book or something

9mm of love

kyub wrote: »

So I've been waiting on a delivery from An Post since Friday. I took the day off work today to receive delivery and got up early. I went upstairs to sort some clothes out at about 11:20am and came down at 11:45am to find that An Post had attempted delivery at 11:30am.

I immediately rang them and a kind lady in Customer Support rang the driver. Apparently he had knocked on the door 3 times, seen the curtains were closed and then put the notice in the door. The driver does not believe in doorbells for some reason.

So... I've to wait another day for my delivery (which cost me 30 Euro) and will have to get a taxi to the collection depot myself which will probably cost me another 30 Euro or more.

An Post drivers are overpaid, useless idiotic *****.

This christmas give him his tip and he might give a s**t about you next year???:rolleyes:

starbelgrade

sbsquarepants wrote: »

I wouldn't be happy with any of that. I don't want nice old missus O'Dwyer next door getting her geriatric hands on my shipment of research chemicals or new anal intruder 2000, and if i caught the postie trying the door of my car i'd f'ucking burst him!
Where the hell do you live!!

I live in a nice country area where the neighbours are trustworthy and where everyone knows the postman by name & he knows yours.

No-one would try to burst a postman who goes out of his way for you.

And some people still think that living in the sticks is uncivilised.

Awful_Bliss

I ordered a camera once from Amazon. There was no one at home when they delivered it so instead of writing me a note and telling me to collect it they left it outside the porch on the ground where it could've been nicked.

I agree with whoever said they hate carrying packages around.

senordingdong

feelingstressed wrote: »

Head to the depot around 4:30pm and wait.
He should be back before they close for the evening

Bring an ipod or book or something

And a hammer and an anal intruder.

Jesus Wept

Many times in my experience there is no attempt at delivery and they stick a docket in the letterbox instead.

knird evol

seamus wrote: »

We've actually called the local depot (tallaght) about it and they told us over the phone that their postmen don't bring packages with them.

An Post are receiving a sum of money to deliver the package to your door. The supplier is paying it, the cost might be passed onto the customer - but basically An Post are getting money for doing something that they are now deliberately and dishonestly refusing to do.

Also for the OP, there is no way the guy knocked. He does this for a living he would use the doorbell. What he did was just stuck the note in the door. Probably didn't bother his hole bringing the package with him. After collecting it tomorrow make sure and demand a refund for postage and packaging costs from An Post. Mention that we can resolve the issue in the small claims court if they're having any confusion about it.

FreudianSlippers

I actually think they're pretty good in Dublin. I just think that it's 2010 and they should have Saturday delivery.

ShadowGal

My name is Mud wrote: »

So why is it An Post give me a little notice saying "attempted delivery of package, please collect it at the depot between Mon-Fri 9-5"???

Do they lack sheer common sense?? Why would I not be at home to receive a package... could I conceivably be...shock horror, at work? And how convenient... the depot is only open the exact same hours I work. Handy that.

Pffft.... jokers the lot of them. Unionised tea breaks my hole.

its business hours. Most of the smaller post offices are open at 7.30 am for collection. you can get them delivered to a different address, just read the back of the little slip. also, if you work full time and have a very good idea that your not going to be there, you could try and get them delivered to your work place if they are ok with that.

The Volt

I've got no qualms with An Post at all. Great service.

ShadowGal

seamus wrote: »

In our area, it's policy to not bring packages with them in the van. They simply shove an "attempted delivery" docket through the door whether you're there or not. This is why I get everything sent to work.

I can understand the rationale behind it, but how difficult is it to give a quick ring on the bell to check first if someone's there and then shove the docket through the door? If somebody's there, then you go down to the van and grab the parcel.

We've actually called the local depot (tallaght) about it and they told us over the phone that their postmen don't bring packages with them.

thats bull, if its a really small package the postman will have it, if its heavy or of an awkward size the driver will have it. thats of course unless you live a little ways out of a city, then the driver will have all of you mail.

there is no such policy that says they wont bring a package to your door

mikemac

sbsquarepants wrote: »

I wouldn't be happy with any of that. I don't want nice old missus O'Dwyer next door getting her geriatric hands on my shipment of research chemicals or new anal intruder 2000, and if i caught the postie trying the door of my car i'd f'ucking burst him!
Where the hell do you live!!

I live in a nice area where I know all my neighbours, their names, their children and can rely on them.
Do you have similar neighbours?

An area where the postman has been serving the area for decades and he gets a card and few quid or even a tin of Roses every Christmas.

As starbelgrade pointed out, but then some say people outside cities are uncivilised.
Maybe sbsquarepants you live in a **** area, go move somewhere better

seamus

ShadowGal wrote: »

there is no such policy that says they wont bring a package to your door

Well as I say, we called them and they said the drivers don't bring packages with them. Things like books/DVDs from Amazon, which would be very easy to carry and even post in the letterbox, we still get a delivery docket for them.
They have never once rang the bell and attempted delivery. My wife has been walking by the door as the mail comes in the letterbox, and lo and behold there's a delivery docket slotted in there.

HarryPotter41

knird evol wrote: »

An Post are receiving a sum of money to deliver the package to your door. The supplier is paying it, the cost might be passed onto the customer - but basically An Post are getting money for doing something that they are now deliberately and dishonestly refusing to do.

Also for the OP, there is no way the guy knocked. He does this for a living he would use the doorbell. What he did was just stuck the note in the door. Probably didn't bother his hole bringing the package with him. After collecting it tomorrow make sure and demand a refund for postage and packaging costs from An Post. Mention that we can resolve the issue in the small claims court if they're having any confusion about it.

Excellent idea on the small claims court, clarify for me how it would be proved that the postman didn't knock on the door?? And I tend to knock on doors when I go to see people because half the houses I go to the bloody bell doesn't work.

ShadowGal

kyub wrote: »

Too right we do! I don't even know if it will be at the depot today. Nobody can tell me exactly when the driver will finish his route even though I know they can call him and ask if needed.

have you read the slip they left ? it will either be ticked in the box for collection "next working day" or "today from" so they wont have a need to tell you when the driver is finished his route, he cant keep on driving back to people's houses who werent there. he'd just never get finished then i suppose

ShadowGal

seamus wrote: »

Well as I say, we called them and they said the drivers don't bring packages with them. Things like books/DVDs from Amazon, which would be very easy to carry and even post in the letterbox, we still get a delivery docket for them.
They have never once rang the bell and attempted delivery. My wife has been walking by the door as the mail comes in the letterbox, and lo and behold there's a delivery docket slotted in there.

has you wife ever caught him at the door when she sees him put the mail and the docket in ? surely she must have, if so what did he say ? and again, just to let you know, there is no policy whatsoever that says they dont have to bring packets with them. So your well within your rights to follow it up any way you see fit. make a fuss about it to them.

starre

In the last 3 places I've lived in the postman has stuck the leaflet in the door with no knock/ring. I've complained about it countless times.

I've chased after them, they don't even have the parcel in the van half the time.

ShadowGal

HarryPotter41 wrote: »

Excellent idea on the small claims court, clarify for me how it would be proved that the postman didn't knock on the door?? And I tend to knock on doors when I go to see people because half the houses I go to the bloody bell doesn't work.

are you a postie ?