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Imagine launch Midband Ripwave Replacement - WiMAX

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Comments

  • #1052
    Salvation
    Closed Accounts Posts: 299 ✭✭Salvation


    Well I gave them the oppurtunity to resolve the speed,ping and phone issues and basically nothing has been done.

    Cancelling the service as it is a total pile of sh1te....

    Anyone thinking of getting it stay away...


  • #1053
    daRobot
    Registered Users, Registered Users 2 Posts: 2,378 ✭✭✭daRobot


    A few years back, I "worked" for this shower for two days before walking out in disgust. This is when they were Clearwire. Without going into specifics, I couldn't believe the way the place was being run.

    Anyone who has anything to do with this company needs their head examined. They're more Mickey Mouse than Disneyland.


  • #1054
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    daRobot wrote: »
    A few years back, I "worked" for this shower for two days before walking out in disgust. This is when they were Clearwire

    Which crowd are you referring to?


  • #1055
    thebman
    Closed Accounts Posts: 10,007 ✭✭✭✭thebman


    daRobot wrote: »
    A few years back, I "worked" for this shower for two days before walking out in disgust. This is when they were Clearwire. Without going into specifics, I couldn't believe the way the place was being run.

    Anyone who has anything to do with this company needs their head examined. They're more Mickey Mouse than Disneyland.

    Clearwire are a separate company nothing to do with Imagine just using similar technology.

    http://www.clearwire.ie/


  • #1056
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    thebman wrote: »
    Clearwire are a separate company nothing to do with Imagine just using similar technology.

    http://www.clearwire.ie/

    Absolutely!

    Two different companies altogether ...

    You sure you werent booted out for not being able to learn?


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  • #1057
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    deravarra wrote: »
    Absolutely!

    Two different companies altogether ...

    You sure you werent booted out for not being able to learn?


    Regardless of who they are now I can well believe that it's a mickey mouse operation who are out to make a few quid over the next year or so.

    They have the neck to say that they don't use traffic shaping software or throttle torrents.

    They will let people download throughout the cooling off period but will then throttle them when that period is up.

    One word for this


    SLY!!!!


  • #1058
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    smelly sock wrote: »
    Regardless of who they are now I can well believe that it's a mickey mouse operation who are out to make a few quid over the next year or so.


    Sorry to burst your little hate bubble, but Imagine have been around since 1993. They aren't going to disappear.

    Your incessant moaning and whingeing about Imagine and praise for eircom makes me think you're an eircom employee!

    I recall trying to get eircom bb in my house in 2004. The amount of stupid incoherent and obnoxious customer support people that I had to deal with was unreal. Tech support were clueless, but I hear that has improved.

    So don't be bs'ing and extolling the virtues of eircon. I know plenty of people who are happy with imagine wimax, and would you believe it, a good few are in maynooth!


  • #1059
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    deravarra wrote: »
    Sorry to burst your little hate bubble, but Imagine have been around since 1993. They aren't going to disappear.

    Your incessant moaning and whingeing about Imagine and praise for eircom makes me think you're an eircom employee!

    I recall trying to get eircom bb in my house in 2004. The amount of stupid incoherent and obnoxious customer support people that I had to deal with was unreal. Tech support were clueless, but I hear that has improved.

    So don't be bs'ing and extolling the virtues of eircon. I know plenty of people who are happy with imagine wimax, and would you believe it, a good few are in maynooth!


    HA HA HA!! I was thinking along the same lines. HAve a good position in Imagine? You know a lot about them. If you look through the posts here you will see that the majority of if not all imagine wimax customers have had a terrible experience with it. Can you point me to the thread with people who actually rate the service. Wimax won't last. The service is bad. Simple as. It shows how the bad the infrastructure of the network is when they feel the need to throttle torrents to a point that you can't even get 0.1kbps download. There's a reason why Imagine are selling it at such a competative price and it's not to do with line rental. It's to do with it being an inferior product.


  • #1060
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    smelly sock wrote: »
    HA HA HA!! I was thinking along the same lines. HAve a good position in Imagine? You know a lot about them. If you look through the posts here you will see that the majority of if not all imagine wimax customers have had a terrible experience with it. Can you point me to the thread with people who actually rate the service. Wimax won't last. The service is bad. Simple as. It shows how the bad the infrastructure of the network is when they feel the need to throttle torrents to a point that you can't even get 0.1kbps download. There's a reason why Imagine are selling it at such a competative price and it's not to do with line rental. It's to do with it being an inferior product.


    Complete tosh!

    You show me any thread here which extolls the virtues of any of the "midband" services ... oh wait - there are none - so dismiss that suggestion. You will always find a few moany gits condemning everything - no matter how good it is.

    me working with imagine? nope ... work in the tech sector alright, but not with imagine. I have both imagine and upc broadband, imagine phone, and will go for imagine wimax when it comes to mullingar. I know a lot about imagine, because I work in the tech sector, and make it my business to know about the company that i get my services from... simples.

    As for your explanation - if you could call it that, as to why the price is so low ... nonsense! add another 25 euro onto any of the bundles, and you are paying about the same price as eircom. imagine simply give you a better priced product. Just you wait another while - and the service, speed and vfm will entice people away from your precious eircom in their droves.

    Imagine are the only company that can and will beat any other telecoms company for voice services. I know because I went through a number of different companies before coming to that conclusion. They have an excellent track record when it comes to my business, and they are no doubt always looking to try and save me money. Eircom will always try to overcharge, double bill, and pull the wool over your eyes when it comes to pricing structures.

    Dont let me stop you forking out a few extra shekels for the old eircon - I'm happy to be supporting the ONLY Irish company in the telecoms sector!


  • #1061
    psham
    Registered Users, Registered Users 2 Posts: 63 ✭✭psham


    I've just signed up with imagine wimax and i am awaiting connection in the longford area within the next few weeks..
    I currently have Satellite broadband see attached pic for broadband speeds i get..

    Surely imagine can be better than this???

    831972530.png

    Couldn't even upload pic of results so put a link to have a look..


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  • #1062
    gary egan
    Registered Users, Registered Users 2 Posts: 11 ✭gary egan


    hey folks, just got wimax into the house in dublin 7 area. but i'm have problems signing on to playstation network. which was the only reason i got wimax in the first place! whats up with that?? and can't download anything with utorrent??
    I'm sure the answer is probably in the 70 odd previous pages of this tread but couldnt be arsed reading them all!
    is tere anything i can do to??


  • #1063
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    psham wrote: »
    I've just signed up with imagine wimax and i am awaiting connection in the longford area within the next few weeks..
    I currently have Satellite broadband see attached pic for broadband speeds i get..

    Surely imagine can be better than this???

    831972530.png

    Couldn't even upload pic of results so put a link to have a look..

    Im sure it will be much much much better than that.


  • #1064
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    gary egan wrote: »
    hey folks, just got wimax into the house in dublin 7 area. but i'm have problems signing on to playstation network. which was the only reason i got wimax in the first place! whats up with that?? and can't download anything with utorrent??
    I'm sure the answer is probably in the 70 odd previous pages of this tread but couldnt be arsed reading them all!
    is tere anything i can do to??

    I am surprised you are having problems with either of those. Mate in Maynooth on Xbox live - no issues - and downloading away with bittorrent - again, no issues. Did you call imagine and ask them?


  • #1065
    gary egan
    Registered Users, Registered Users 2 Posts: 11 ✭gary egan


    deravarra wrote: »
    I am surprised you are having problems with either of those. Mate in Maynooth on Xbox live - no issues - and downloading away with bittorrent - again, no issues. Did you call imagine and ask them?
    i rang them 3 times an spoke to 3 differnt people, the first guy knew what he was talking about and said he would put me on a dmz and gave me a static ip for the ps3 but its still the same. the last 2 people just said they would ring me back and im still waiting. 3 weeks later!! its annoying cos some days it connects straight away, but rarely. and if i mess around with it for a bit it will connect. but most times i havnt got the pateints for that.


  • #1066
    jay93
    Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭jay93


    psham wrote: »
    I've just signed up with imagine wimax and i am awaiting connection in the longford area within the next few weeks..
    I currently have Satellite broadband see attached pic for broadband speeds i get..

    Surely imagine can be better than this???

    831972530.png

    Couldn't even upload pic of results so put a link to have a look..
    yeah im sure imagine would be alot better than that ping of 1357ms ?:eek: that must take a age to even get online


  • #1067
    thebman
    Closed Accounts Posts: 10,007 ✭✭✭✭thebman


    gary egan wrote: »
    i rang them 3 times an spoke to 3 differnt people, the first guy knew what he was talking about and said he would put me on a dmz and gave me a static ip for the ps3 but its still the same. the last 2 people just said they would ring me back and im still waiting. 3 weeks later!! its annoying cos some days it connects straight away, but rarely. and if i mess around with it for a bit it will connect. but most times i havnt got the pateints for that.

    I had the same thing with Steam on Pc and Xbox Live was working fine but PS3 wasn't working at first.

    They said they needed to do all that crap to my network too and I gave up on it and a few weeks later the problem resolved itself but it comes back every now and again with Steam randomly getting blocked by Imagine and I get kicked from a server and told I have no Steam ID.

    This same network setup had no issues on any other broadband connection. Its quite simple the problem is Imagine and their network isn't stable. I think its most likely their traffic shaping software which they do have as they are most definitely blocking torrents.

    They say they aren't, either they are incompetent at setting up their network or they are lying.

    Most likely they are lying and I don't care about torrents so I don't really care about that but the least they could do is give a straight and answer and give me access to the box on the roof so I can control the hardware I paid for. Apparently I should pay for it but not have access to it.


  • #1068
    [Deleted User]
    Posts: 1,529 ✭✭✭ [Deleted User]


    deravarra wrote: »
    Im sure it will be much much much better than that.

    You release a service - it needs to be up to spec - :)



    Still not good enough - Imagine need to get thier asses in gear. Nomadic WiMax (this includes house installations - still a mobile service) is on a par with 3g from what I have ascertained with ping rates. Therefore Midband product. Can someone please tell me why they didnt decide to go with the fixed wixam system which was trialled in calafornia and is in use in russia and other nations with damn good results?

    As for eircom - they are in a better position to garentee services than imagine are - the evidence is in the speeds and usage that ive seen here and beyond boards but still - I feel both are a let down to what broadband should be. UPC seem to be the only one rolling out consistant and decent broadband

    broadband is not decent if its not consistant - As customer we always look always on and always consistant (ping, packet transfer quality, speeds).

    And no i dont work for any telecommunications company however I do own a business in the web, publishing and tech sectors.

    Compare the NOTES below to the service Imagine are deleviring and look at the majority of results here.

    NOTES:

    The IEEE 802.16 standard forms the basis of 'WiMAX' and is sometimes referred to colloquially as "WiMAX", "Fixed WiMAX", "Mobile WiMAX", "802.16d" and "802.16e."

    Fixed WiMax

    A recent city-wide deployment of WiMAX in Perth, Australia, has demonstrated that customers at the cell-edge with an indoor CPE typically obtain speeds of around 1–4 Mbit/s, with users closer to the cell tower obtaining speeds of up to 30 Mbit/s.

    Major Flaws in WiMax - no consistancy

    Like all wireless systems, available bandwidth is shared between users in a given radio sector, so performance could deteriorate in the case of many active users in a single sector. However, with adequate capacity planning and the use of WiMAX's Quality of Service, a minimum guaranteed throughput for each subscriber can be put in place. In practice, most users will have a range of 4-8 Mbit/s services and additional radio cards will be added to the base station to increase the number of users that may be served as required.

    This does not take into account the amount of users moving around between sectors with dongles who can conjest a sector/area. How can consistancy be provided with this type of system?

    It cant.



    832267311.png

    831442016.png


  • #1069
    watty
    Registered Users, Registered Users 2 Posts: 32,461 ✭✭✭✭watty


    Any Fixed Wireless costs €100 to €400 per user to install, excluding equipment.

    Mobile/Nomadic is about x16 poorer use of the spectrum than fixed wireless, but if your main issue is profitability and no-one regulates performance?

    At one stage Breeze (fixed Wireless) was costing nearly €1000 (gear + install + call centre etc) per customer acquired, (IBB taken over by Imagine) as a result the more customers IBB installed the worst their debt became. I think over €50M by the time NTR sold IBB to Imagine.

    The regulator should make ALL bands above 2.1GHz fixed only and all bands below 2.1G used for Data Mobile/Nomadic or Fixed. The 3.5GHz is a totally stupid frequency for internal aerials.

    A decent 3G HSPA+ Mobile Phone network USB Modem, unsubsidised actually costs nearly as much as the the cheaper outdoor fixed wireless. But install cost and time is zero.

    Build a big customer base cheaply (I'm looking 3 here), then upgrade backhaul, lower caps and increase price later when market is saturated.

    Imagine WiMax will have a cap. Later.


  • #1070
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    I can confirm that Imagine do indeed throttle torrents. I couldn't load speedtest.net at 9 yesterday evening. Stay away from Imagine. Go with a cheaper 3g solution.


  • #1071
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    smelly sock wrote: »
    I can confirm that Imagine do indeed throttle torrents. I couldn't load speedtest.net at 9 yesterday evening. Stay away from Imagine. Go with a cheaper 3g solution.


    You are showing your own experience - which we must take "with a grain of salt" ...

    I know for a fact that a few that I know who do have Imagine WiMax have absolutely NO problems with their service. I ask them if they think it's good - and they confirm to me that yes, it is...

    One is a former eircom customer, another was on vodafone 3G, and one more with clearwire. ALL are happy they switched.

    Your experience is not the same as everyones, so your telling people to stay away from imagine is nothing more than sour grapes.


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  • #1072
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    deravarra wrote: »
    You are showing your own experience - which we must take "with a grain of salt" ...

    I know for a fact that a few that I know who do have Imagine WiMax have absolutely NO problems with their service. I ask them if they think it's good - and they confirm to me that yes, it is...

    One is a former eircom customer, another was on vodafone 3G, and one more with clearwire. ALL are happy they switched.

    Your experience is not the same as everyones, so your telling people to stay away from imagine is nothing more than sour grapes.


    You don't actually have Wimax yourself so your views on it really don't hold water.

    I myself know 10 people in maynooth with it and none of them can download torrent files. Online gaming is flaky and connecting during evening hours is horrible. You obviously know the minority who are having a good experience.


  • #1073
    thebman
    Closed Accounts Posts: 10,007 ✭✭✭✭thebman


    deravarra wrote: »
    You are showing your own experience - which we must take "with a grain of salt" ...

    I know for a fact that a few that I know who do have Imagine WiMax have absolutely NO problems with their service. I ask them if they think it's good - and they confirm to me that yes, it is...

    One is a former eircom customer, another was on vodafone 3G, and one more with clearwire. ALL are happy they switched.

    Your experience is not the same as everyones, so your telling people to stay away from imagine is nothing more than sour grapes.

    If all they are doing is checking email they may say that.

    However, people using more features of the Internet such as PSN/Steam/torrents are all reporting massive problems on this very thread.

    Ignoring them and assuming your right is just ignorant TBH.

    I've reported the problems to Imagine but gave up once they kept telling me it was my router and not their service (as it is obviously their service and I know it isn't my router as it works most of the time and craps out every now and again and this router has been working fine for 3 years with two other providers) and I can only assume others are giving up on getting proper support resolution too.


  • #1074
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    thebman wrote: »
    If all they are doing is checking email they may say that.

    However, people using more features of the Internet such as PSN/Steam/torrents are all reporting massive problems on this very thread.

    Ignoring them and assuming your right is just ignorant TBH.

    I've reported the problems to Imagine but gave up once they kept telling me it was my router and not their service (as it is obviously their service and I know it isn't my router as it works most of the time and craps out every now and again and this router has been working fine for 3 years with two other providers) and I can only assume others are giving up on getting proper support resolution too.

    This thread is to do with .... wait for it: WIMAX ...

    the ONLY routers working with wimax service are those provided by imagine themselves.

    So ... you are talking about a totally different service.

    My experience with Imagine is not wimax based - it is dsl based - and I NEVER once had any problems, even using torrents.

    I'd take their support suggestion of changing the router very seriously. Obviously, your insistence that it worked perfectly with two other providers and not bothering to check to see if your router has problem is making any analysis of your Imagine experience less plausible.

    I changed from the netopia to a belkin router for the dsl, and found absolutely no issues at all. When using the eircon provided netopia, I would have had problems, especially with bittorrent.

    So, less of the negativity, especially when you refuse to even bother checking to see if your router is the root cause of your problems. And before you comment, do check to see that you are commenting about the right service in the first place!!!


  • #1075
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    deravarra wrote: »
    This thread is to do with .... wait for it: WIMAX ...

    the ONLY routers working with wimax service are those provided by imagine themselves.

    So ... you are talking about a totally different service.

    My experience with Imagine is not wimax based - it is dsl based - and I NEVER once had any problems, even using torrents.

    I'd take their support suggestion of changing the router very seriously. Obviously, your insistence that it worked perfectly with two other providers and not bothering to check to see if your router has problem is making any analysis of your Imagine experience less plausible.

    I changed from the netopia to a belkin router for the dsl, and found absolutely no issues at all. When using the eircon provided netopia, I would have had problems, especially with bittorrent.

    So, less of the negativity, especially when you refuse to even bother checking to see if your router is the root cause of your problems. And before you comment, do check to see that you are commenting about the right service in the first place!!!


    Your talking about a total different product. It's DSL? Basically eircom with a different name on it so. Imagine are getting a serious slating for their customer support regarding wimax by a multitude of posters on this site. I have yet to read one person who is happy with the wimax service. A bit strange really considering how good you obviously believe it to be. Nobody can download into a torrent. Oh wait....we must all have faulty routers.


  • #1076
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    smelly sock wrote: »
    Your talking about a total different product. It's DSL? Basically eircom with a different name on it so. Imagine are getting a serious slating for their customer support regarding wimax by a multitude of posters on this site. I have yet to read one person who is happy with the wimax service. A bit strange really considering how good you obviously believe it to be. Nobody can download into a torrent. Oh wait....we must all have faulty routers.

    I think you should learn to read before making comments.

    My response above was to thebman - who was on about HIS dsl service - and he was the one commenting about it in a WIMAX thread.

    I NEVER once suggested that your "problems" with torrents had anything to do with routers - if you think I did, please feel free to point out where I did, and I will gladly apologise. But you wont find anything, will you?

    "I have yet to read one person who is happy with the wimax service" - you think that a happy customer will think "must put that on boards.ie"?

    I know a good few people who are well happy with their WiMax service, and they certainly would let me know if they thought it wasnt up to scratch!

    Perhaps you are saying that either they or I am liars?


  • #1077
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    deravarra wrote: »
    I think you should learn to read before making comments.

    My response above was to thebman - who was on about HIS dsl service - and he was the one commenting about it in a WIMAX thread.

    I NEVER once suggested that your "problems" with torrents had anything to do with routers - if you think I did, please feel free to point out where I did, and I will gladly apologise. But you wont find anything, will you?

    "I have yet to read one person who is happy with the wimax service" - you think that a happy customer will think "must put that on boards.ie"?

    I know a good few people who are well happy with their WiMax service, and they certainly would let me know if they thought it wasnt up to scratch!

    Perhaps you are saying that either they or I am liars?


    A friend of mine has the service in the Blanch area a good while now, and a workmate has it in the maynooth area, and both are saying it's excellent ...

    "I have seen lots of forum and board discussions about Imagine's wimax service being so poor - but that is only one side of the story ... the only two people that I know who have it are delighted with it!

    Someone said there were other companies providing wimax in ireland - which companies are they???

    And Midband? Up to 7 Mb is broadband surely ."


    You know a good few people using it that are happy with it? You posted this on another similar thread saying you only know two people using it.


  • #1078
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    smelly sock wrote: »
    A friend of mine has the service in the Blanch area a good while now, and a workmate has it in the maynooth area, and both are saying it's excellent ...

    "I have seen lots of forum and board discussions about Imagine's wimax service being so poor - but that is only one side of the story ... the only two people that I know who have it are delighted with it!

    Someone said there were other companies providing wimax in ireland - which companies are they???

    And Midband? Up to 7 Mb is broadband surely ."


    You know a good few people using it that are happy with it? You posted this on another similar thread saying you only know two people using it.

    Yes - i did ... Since posting the original post about the ONLY TWO that I knew AT THAT TIME, I enquired to see if there were any others in my workplace who had WiMax installed... and sure enough, there are! and you know what? Only one had problems - because he couldnt figured out how to change the settings for incoming email. Not bad I reckon.

    If that lame comeback is supposed to be making me out as a liar, try again.


  • #1079
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    deravarra wrote: »
    Yes - i did ... Since posting the original post about the ONLY TWO that I knew AT THAT TIME, I enquired to see if there were any others in my workplace who had WiMax installed... and sure enough, there are! and you know what? Only one had problems - because he couldnt figured out how to change the settings for incoming email. Not bad I reckon.

    If that lame comeback is supposed to be making me out as a liar, try again.


    Sure...........We all believe you.


  • #1080
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    So has anyone else cancelled yet? What about you Bman? Still no word from UPC. Mailed them again yesterday.


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  • #1081
    deravarra
    Registered Users, Registered Users 2 Posts: 1,951 ✭✭✭deravarra


    smelly sock wrote: »
    Sure...........We all believe you.

    do I care? not a jot.

    The one main problem with technology is that it's often given to fools to use - and when they cant use it, they blame the technology.

    Anyone that I know - and we all work in the tech sector - who has WiMax are VERY happy with the service.

    What's that telling me? Maybe you'd be best sticking to pen and paper!


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