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Dublin Bus Driver Salaries.
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Gerry20 asked reasonably....Why are 98% of bus drivers in dublin assholes??
Gerry20 was equally reasonably advised by Karl75.....in reference to gerry20 its because 98% of yous skulls are assholes so now you know
Irrisistable force vs Immovable object I should think......entrenched stereotypical positions etc.....:rolleyes:
For my own part I find 95% of my sku...sorry....passenge.....ahhhh,sorry again..Customers (Phew!) to be perfectly normal,personable,reasonable people.
However it is a rather damning indictment of the state of this country to find that the remaining 5% are capable of such nauseating incoherent,incontinent savagery as to totally eclipse the MAJORITY who tend to suffer in cowed silence as the Natives display their plumage.
Luckily,since Dublin Bus is now the ONLY major Public Transport provider NOT to have an independent security presence on it`s services the company will now soon find itself duty bound to provide it.
With DART and Luas both now deploying Security Teams and Luas also deploying Plain-Clothes Ticket Checkers,any reasonable Lawyer could make a strong arguement in Court that a client suffering an injury subsequent to a bit of disorder on a Dublin Bus had an enhanced claim due to the failure of Dublin Bus to adhere to what is now "Industry Standard" practice on the other modes..?
The current hands-off,"Admiral Nelson" blind-eye approach adopted by Dublin Bus to widespread anti-social buffoonery simply HAS to stop and this is just the time to end it.
Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.
Charles Mackay (1812-1889)
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I find the majority of bus drivers fairly surly at best and some thoroughly ignorant and I don't recall ever encountering a pleasant one.
It`s an interesting observation to make and one which to a great degree is irrelevant in the context of Mass Transit.
The most important aspect of MT is the ability to make a regular journey safely with the absolute minimum of interaction with the operator.
Most if not all of the stuff currently practiced at Bus Stops in Dublin is needless and should be automated to the n`th degree.
The Job of Bus Driver has morphed over time from one of Driving the vehicle into one of being a PR person for the company,a City Tour Guide and a gereral factotum for any number of other requests.
Many years ago there was a person employed to look after that function and that was the CONDUCTOR.
Now in many cases the Conductor`s never took up driving duties because they did not have the ability or desire to drive.
Ditto,many drivers were sublime practioners of the art of Driving but were in essence solitary creatures who preferred the lofty seclusion of the cab to the pressing of the flesh on the platform.
That`s human nature in effect...some are gregarious and open,whilst others are dour and reclusive....customers included.
The advent of the Security Screen also comprehensively ended the experiment with customer friendliness as it is possibly THE most anti-social device this side of Mountjoy`s visiting divide.
That holds also for Banking,Retail and any other sector which advises ALL customers that they are regarded as potential threats to the staff behind the screen.
In the case of Dublin Bus with some 2,700 Busdrivers in action on any given day,I have little doubt that Rigger and others will have to get comfortable with diversity of attitude as a concept...just like poor oul George Lee had to in his field Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.
Charles Mackay (1812-1889)
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It`s an interesting observation to make and one which to a great degree is irrelevant in the context of Mass Transit.
The most important aspect of MT is the ability to make a regular journey safely with the absolute minimum of interaction with the operator.
Most if not all of the stuff currently practiced at Bus Stops in Dublin is needless and should be automated to the n`th degree.
The Job of Bus Driver has morphed over time from one of Driving the vehicle into one of being a PR person for the company,a City Tour Guide and a gereral factotum for any number of other requests.
Many years ago there was a person employed to look after that function and that was the CONDUCTOR.
Now in many cases the Conductor`s never took up driving duties because they did not have the ability or desire to drive.
Ditto,many drivers were sublime practioners of the art of Driving but were in essence solitary creatures who preferred the lofty seclusion of the cab to the pressing of the flesh on the platform.
That`s human nature in effect...some are gregarious and open,whilst others are dour and reclusive....customers included.
The advent of the Security Screen also comprehensively ended the experiment with customer friendliness as it is possibly THE most anti-social device this side of Mountjoy`s visiting divide.
That holds also for Banking,Retail and any other sector which advises ALL customers that they are regarded as potential threats to the staff behind the screen.
In the case of Dublin Bus with some 2,700 Busdrivers in action on any given day,I have little doubt that Rigger and others will have to get comfortable with diversity of attitude as a concept...just like poor oul George Lee had to in his field
I am not seeking or expecting the red carpet treatment or a 'city tour guide'.
I don't make any requests of the bus drivers and yet many still manage to treat me with contempt and my only interaction is to get on and off the bus and to pay my fare.
Whilest I agree it would be best if they had less duties (mostly because the majority aren't willing to interact with customers without displaying utter contempt) - the fact is they have to and many of the 2,700 bus drivers you mention have only ever known this setup.
Primarily - they act like this because they can get away with it.
And that's a shitty setup.0 -
The Rigger posted...I don't make any requests of the bus drivers and yet many still manage to treat me with contempt and my only interaction is to get on and off the bus and to pay my fare.
Whilest I agree it would be best if they had less duties (mostly because the majority aren't willing to interact with customers without displaying utter contempt) - the fact is they have to and many of the 2,700 bus drivers you mention have only ever known this setup.
The entire area of "Customer Service" is a minefield and one which is liable to spring back upon those who proffess to be expert in it.
I would be curious to observe the "Contempt" which The Rigger experiences from so many of my colleagues,and God knows perhaps even myself !!
Is it a look ?
Is it some verbal exchange,although The Rigger insists no requests are made.
Or is it some less well defined "contempt" which may well be bearing upon the mind of the person themselves ?
I`m afraid i`m not expert in recognising the nuances of "contempt", but yes,I have been accused of having such an attitude often because I fail to engage in conversation whilst I`m driving.
Interestingly,most attempts at conversation will usually end in a request to "Throw us out there Pal" or "I`ll get off at the Lights OK ?" both requests I prefer to short-circuit before they can be made,as it saves ill feeling on all sides.
I did advocate a sign similar to the "Please don`t ask for credit as polite refusal may offend",but I fear my employers saw that as being a tad "negative"
However I once again return to the somewhat definitive statement of The Rigger that "The majority (Of Busdrivers) are unwilling to interact with customers without displaying utter contempt"
Perhaps it may be uncertainty as to what constitutes (a) utter,(b) contempt,and (c) the majority, but I`m afraid I can`t envisage any situation which will satisfy a desire for whatever level of "respect" many people appear to require.
One of the more vacuous elements of modern society has been the emergence of a specious and largely nonsensical "friendliness".
This appears to have had its genus in,where else,The USA,where the "Have a Nice Day" catchphrase went forth and multiplied.
If customer service is to be judged solely on the basis of a snappy catchphrase and a glacial vacant smile then so be it,but I prefer to just get on with my job and get my customers to their destination as smoothly and safely as possible under the circumstances.
But...I`m quite prepared to accept that it may not be enough in the eye`s of those who,perhaps require some deference or recognition to be shown them,so,within limits,I will doff my cap or tug a forelock if it will allow everybody else`s journey to progress also.
I would also nod in the direction of societal norms in general which have altered greatly in quite a short time.
It`s interesting that in may of the London public transport fora,the grumpy staff are usually to be found at the top of the lists of things to give out about.
I was always amazed when travelling on London Buses at the level of detachment which their Central Zone Busdrivers enjoyed with NO cash transactions at all and a permanent security screen in place.
In many years of observing their operations I found the curt nod to be the standard gesture to cover all eventualities.
As with may situations I tend to view the issue as one of interpretation,as it is with life itself,you just can`t please everybody. Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.
Charles Mackay (1812-1889)
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It`s not too long ago that we were reading exotic articles which placed Dublin at around about 6th most expensive Capital City in the Western World in which to live so perhaps it`s more Economists we need on this thread than BusDrivers.... :rolleyes:
Remember too all those surveys so beloved of the Irish Print Media Property Columns which revelled in our huge Premia being requested and paid for Commercial Property.....:rolleyes:
I don`t know if Zoney is an Economist or not but he appears to have a good grasp of reality which,sadly,many Economists have been shown to lack....in spite of them being the 9th best paid in the World
Bus Driving in the CIE group was always viewed as the preserve of the educationally challenged or those of true uninhibited genius...over the years I have worked with both and can still today count several Teachers,Lecturers and other "professionals" amongst my colleagues.
Oddly enough I`m unsure if we have any Economists on board....:rolleyes:
I'm sure that you would have worked with a Student Economist conductor in your time Billy!!0 -
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