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Eircom DSL - DNS Lookups Slow

1568101113

Comments

  • Registered Users Posts: 154 ✭✭measurement


    hello everyone, how exactly do you get open dns to work??
    eircom is really f**king up on me here in meath:mad:

    Search farther back in this thread, about a week or so (sorry) and you will find the details. No point in me searching and repeating, since I've already changed over.:D


  • Registered Users, Registered Users 2 Posts: 69 ✭✭mindstorms


    Seems to be happening here in Cork too - but only recently. Was on this morning and all was fine. Now, every second or third page stalls while the DNS (I assume) tries to resolve the host name.


  • Registered Users, Registered Users 2 Posts: 94 ✭✭RareVintage


    My mail app went offline at 5.30, then everything slowed down and now the router diagnotics says it cannot connect to Eircom.

    Who would want to disable Eircom? Did they piss off Kim Jong Il or something?!
    I read one comment after the last time this happened suggesting that hacker-teams (private or governmental) are using an attack on Eircom to test new disabling programmes... domain name server poisoning!
    Official advice suggests you make sure your source code is thoroughly cooked and always wash your keyboards before handling virtual data!

    You can imagine that there's one stressed out, underpaid, guy at cash-strapped Eircom who constitutes the security "team".... "Feckin' Kim feckin Jong Il, Oi'll feckin poison his feckin dns the gobshoite, .... my feckin day off as well...."

    I didn't bother messing with changing the router settings over to OpenDNS after the last attack (not a techie and scared!) but I suppose I'll give it a go.

    Oh well.... one question though... how come this website worked (albeit very slowly)? I can't load any other website right now but this one works.
    C'mon techies, explain that one!

    All the best from sunny Cork


  • Registered Users Posts: 154 ✭✭measurement


    Interesting situation with Eircom this evening.
    I've changed to the open dns settings, so I've got Google etc. However, although I can access www.eircom.ie, I can't access www.eircom.net. Nor can I send/receive from my webmail account with eircom.
    HOWEVER!!!!! when I changed the account to send from to Gmail (in Outlook), even though the outgoing SMTP is mail1.eircom.net, it sent ok, even though it wouldn't send from my eircom account.
    Is this because the webmail server has specific problems, but the mail sender software is working, I wonder?
    That UPC/NTL offer to change to digital tv + phone + broadband is looking good. Does anyone know if they will wire the router up in a different room from the tv?


  • Registered Users, Registered Users 2 Posts: 94 ✭✭RareVintage


    that worked after 5 re-sends!
    Suppose I'll read a book instead...


  • Registered Users, Registered Users 2 Posts: 3,366 ✭✭✭Star Bingo


    openDNS:

    208.67.222.222
    208.67.220.220

    msrmt put them into your router's DNS settings, primary and secondary. at least that can still be accessed through our browsers - do likewise for other devices that require it

    EDIT: jamesie soz - damn weed


  • Registered Users, Registered Users 2 Posts: 45,630 ✭✭✭✭Mr.Nice Guy


    I think this is the worst I've experienced. :(


  • Registered Users, Registered Users 2 Posts: 491 ✭✭flav0rflav


    Oh well.... one question though... how come this website worked (albeit very slowly)? I can't load any other website right now but this one works.
    C'mon techies, explain that one!

    Caching (of the address, not the pages). The slowness is due to changing ads and graphics coming from other non-cached domains.

    And perhaps the eircom DNS isn't in a completely vegetative state, so that it manages to serve one or two requests every now and again.


  • Registered Users, Registered Users 2 Posts: 6,423 ✭✭✭tinkerbell


    lol, I thought it was back again because google started working again for me, but it's not *cries*

    Thank GOD boards still works!!


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  • Registered Users Posts: 154 ✭✭measurement


    Star Bingo wrote: »
    openDNS:

    208.67.222.222
    208.67.220.220

    msrmt put them into your router's DNS settings, primary and secondary. at least that can still be accessed through our browsers - do likewise for other devices that require it

    EDIT: jamesie soz - damn weed
    Thanks for the suggestion. I've actually done the DNS change on the Netopia already, and the D-Link router doesn't care, so I have www ok. However, I can see incoming mail (using Mailwasher) but when it arrives at Outlook, there is a failure.
    On the other hand, despite my earlier post, I was able to send a test to myself (no error this time on send) but receiving isn't working. must be the retrieval from the Eircom mail server, but I'm going to re-boot in case Outlook has got itself in a knot.

    must have heard me - email working ok now though the eircom.net site still won't respond. Are their electricians back at work?


  • Registered Users, Registered Users 2 Posts: 94 ✭✭RareVintage


    flav0rflav wrote: »
    And perhaps the eircom DNS isn't in a completely vegetative state, so that it manages to serve one or two requests every now and again.

    A bit like the Irish economy then?


  • Registered Users, Registered Users 2 Posts: 353 ✭✭eezarthegreat


    You'd swear there was a hamster in my router...slow as **** here


  • Registered Users, Registered Users 2 Posts: 400 ✭✭tagoona


    DNS back down again today. Just after fixing the neighbours computer with an opendns settings.
    Pain in the ass is that eircom support last week swore blind that it wasn't a dns server problem. Idiots


  • Registered Users Posts: 2,237 ✭✭✭Owwmykneecap


    This is happening way too often...

    What are the risks /disadvantages of Open DNS?


    Now playing: The Chemical Brothers - In Dust We Trust via FoxyTunes


  • Closed Accounts Posts: 639 ✭✭✭Acoustic


    seriously considering telling eircom to F**K Off

    serious pain in the nads with them now


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  • Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Requests can be slower as your ISPs nameserver are usually a lot closer and there more private. But, its something you probably wont notice very much.

    Other then that.. nothing really. Some might claim its not safe as its public, but the general finding is that its safer then ISPs NS are more pron to attacks and downtime.


  • Registered Users Posts: 167 ✭✭Saggitarius


    I'm not fully qualified in IT but what is the situ actually?
    The ping is OK to eircom.net but the comprehensive netw. statistic for each protocol give me an interesting results at IP section.


  • Registered Users, Registered Users 2 Posts: 6,675 ✭✭✭ronnie3585


    Has anyone got the official word from eircom about what the hell is going on?

    My Internet was fecked last week, grand at the weekend and now it's gone again! Sick of this crap.


  • Registered Users Posts: 416 ✭✭Whiplash


    swithed to opendns and all is working perfect


  • Registered Users Posts: 167 ✭✭Saggitarius


    ronnie3585 wrote: »
    Has anyone got the official word from eircom about what the hell is going on?

    My Internet was fecked last week, grand at the weekend and now it's gone again! Sick of this crap.


    I'm totally agree with you. The best in all: the "own" -eircom.net- site is impossible to reach, the eircom.ie is still running.


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  • Registered Users, Registered Users 2 Posts: 2,904 ✭✭✭DeadSkin


    Whiplash wrote: »
    swithed to opendns and all is working perfect

    Yup, two laptops in the house here, switched one of them to opendns and running fine, t'other is acting the maggot.

    Gonna change the settings on router me thinks.


  • Registered Users, Registered Users 2 Posts: 9,249 ✭✭✭Stev_o


    Sweet jesus is it slow today, poor hamsters must of died. Somehow boards though isn't too bad but still terribly slow.


  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    i switched to opendns and cant get connected at all now! i am using my meteor phone to post this! also the eircon.net dns settings don't work. maybe i am doing something wrong? i opened the router page in firefox and can change the dns and save it but the router fails to connect. the internet light on the modem router is red.


  • Registered Users Posts: 167 ✭✭Saggitarius


    foggy_lad wrote: »
    i switched to opendns and cant get connected at all now! i am using my meteor phone to post this! also the eircon.net dns settings don't work. maybe i am doing something wrong? i opened the router page in firefox and can change the dns and save it but the router fails to connect. the internet light on the modem router is red.


    A couple of days ago did for me as well. I'm restarted the router and run everything fine till today evening. I can reach some pages very slowly and some running OK exempt eircom.net


  • Registered Users, Registered Users 2 Posts: 14,698 ✭✭✭✭BlitzKrieg


    I wont pretend to know why my internetz has gone to sh*te but I am getting mighty p*ssed off at them.


  • Registered Users Posts: 167 ✭✭Saggitarius


    I give up for tday and I going to watch TV. Hopefully it's be fixed up to tmrrw.


  • Registered Users, Registered Users 2 Posts: 948 ✭✭✭Antrim_Man


    Star Bingo wrote: »
    openDNS:

    208.67.222.222
    208.67.220.220

    msrmt put them into your router's DNS settings, primary and secondary. at least that can still be accessed through our browsers - do likewise for other devices that require it

    EDIT: jamesie soz - damn weed

    Done and it works, but do I return to default when Eircom have sorted out their issues?


  • Closed Accounts Posts: 2,552 ✭✭✭Bobalicious93


    I can't get the opendns site to load.

    EDIT: nevermind, thanks Star Bingo


  • Closed Accounts Posts: 639 ✭✭✭Acoustic


    I can't get the opendns site to load.

    EDIT: nevermind, thanks Star Bingo

    type in 192.168.1.254 into the address bar

    expert mode > config > connection


  • Registered Users, Registered Users 2 Posts: 470 ✭✭bob11


    Just spoke to a friendly eircom tech who told me to use the Open DNS settings as above ..

    He apologied profusely and said that all 3 DNS servers had crashed tonight and they were trying to reboot them ..

    He also said to log a complaint on 1800 200481 to get a broadband refund


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  • Registered Users, Registered Users 2 Posts: 69 ✭✭mindstorms


    Just changed my LAN connection to poke OpenDNS first and it's working much better now. There is a very slight pause when you load a new web address, but then is perfect after that. Will keep with OpenDNS for a while. Will also give Eircom and call tomorrow to log a complaint.


  • Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    Just on to my Sister, switched her to opendns also, all fine now on the browsing side.

    BUT - Any of you using @eircom.net email addresses?

    Go check, they are now flaky also. Not working tonight OR are slow OR are intermittent.

    EDIT: checked again, email working again .. not holding my breath though!

    And before anyone panics - OPEN DNS settings DO NOT interfere with your eircom email and / or emails. As I explained a good bit back DNS Servers handle real address translation - eg www.eircom.net - to that sites associated unique IP address - eg 200.200.200.7

    WHY does this translation happen? The "internet" does not understand the addresses we type, it understands the IP address numbers. The DNS servers translate your browsers real name request to its associated unique IP addy and then delivers the requested page to you to see.

    Where emails are concerned they use different server systems - namely POP / SMTP and / or IMAPI servers.

    It would seem Eircom are having trouble with these tonight also

    Cheers
    Aidan


  • Registered Users, Registered Users 2 Posts: 3,681 ✭✭✭DeepBlue


    Antrim_Man wrote: »
    Done and it works, but do I return to default when Eircom have sorted out their issues?
    Just replace the OpenDNS server entries with 0.0.0.0 and restart your to return to eircom settings.


  • Banned (with Prison Access) Posts: 2,202 ✭✭✭Rabidlamb


    Changed to OpenDNS on the router & steaming along now.
    This DNS thing has been going on for months with eircom.
    Has there been a valid reason given for all the problems ?.


  • Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    Rabidlamb wrote: »
    Changed to OpenDNS on the router & steaming along now.
    This DNS thing has been going on for months with eircom.
    Has there been a valid reason given for all the problems ?.

    Suspected hacker attack on Eircom internet service

    http://www.irishtimes.com/newspaper/ireland/2009/0708/1224250235657.html

    As per times last week ..

    Aidan


  • Closed Accounts Posts: 6,443 ✭✭✭Red Sleeping Beauty


    I'm on Eircom brownband and it's as dead as a dodo, can't connect at all.

    How do I switch to Open DNS and what's the risk ?


  • Registered Users Posts: 516 ✭✭✭corkandproud


    those openDNS addresses have me back up and running.

    Will I need to revert to the original settings?


  • Closed Accounts Posts: 732 ✭✭✭Famous45


    Thanks for Star Bingo for the information and everyone else who has given out advice. This happened to me for the first time tonight, and I thought it was due to the lightning strikes in the area earlier but having read this it seems as if the issue is affecting me too but I entered the new dns numbers and everything is working perfect. Cheers

    Can I just leave the settings as they are now?


  • Registered Users, Registered Users 2 Posts: 355 ✭✭francosp


    Alan Rouge wrote: »
    I'm on Eircom brownband and it's as dead as a dodo, can't connect at all.

    How do I switch to Open DNS and what's the risk ?


    What do you mean by cant connect ?

    Does your router have all green lights on


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  • Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    As I stated and others a good while back - SWITCH YOUR ROUTERS PRIMARY AND SECONDARY DNS Settings over to OPENDNS. Assuming you have the Eircom Netopia Router read the following ( ala Isaac702 a while back ):

    - Open your browser. Go to your router IP address (usually 192.168.1.254) in a internet browser. Type this address in the address bar where you have http://www. whatever at the moment.
    - Click Expert Mode in the left hand menu. Then click on "Yes, enter expert mode".
    - Click on Configure in the left hand menu and then click Connection in the list that appears.
    - On this page you get a area to type in the Primary and Secondary DNS Addresses ( maybe currently set to 0.0.0.0 for both ). This is where you type in OpenDNS's DNS Addresses:

    Primary: 208.67.222.222
    Secondary: 208.67.220.220

    - You then click Save Changes and restart the router.
    - You should now be on OpenDNS's DNS Servers. If you want to go back to using Eircom's again simply remove OpenDNS's IP Addresses.

    Your problems ARE more than likely the same as everyone else.

    PLEASE NOTE - their are MANY different routers on the market. RTFM and find out how to change DNS addresses for your own router to above. Impossible to cover all routers here.

    LEAVING YOUR ROUTER SET TO OPENDNSes DNS IP ADDRESSES DOES NO HARM TO YOUR ROUTER OR INTERNET CONNECTION. NEITHER DOES IT INTERFERE WITH YOUR CONTRACT WITH EIRCOM. JUST LEAVE THEM THERE FROM HERE ON, THEY ARE FINE!

    Aidan


  • Registered Users, Registered Users 2 Posts: 355 ✭✭francosp


    Alan Rouge wrote: »
    I'm on Eircom brownband and it's as dead as a
    dodo, can't connect at all.

    How do I switch to Open DNS and what's the risk ?

    There is no risk whatsoever. Its just a server to resolve domain names

    e.g. www.google.com; when you try and connect to this site your NIC/router will go to the configured DNS server and ask it, what is this server ?

    The DNS server should then translate the www.google.com into an IP addy which then feeds the site back to your browser.

    To configure it on your router go to 192.168.1.254 in your browser -> expert mode -> configure ( I think ) its been posted already how to do it and use OpenDNS Servers instead of Eircoms DNS..


  • Closed Accounts Posts: 254 ✭✭JohnJericho


    aidanodr wrote: »
    - Go to your router IP address (usually 192.168.1.254) in a internet browser.
    -

    Very very stupid question from me, but i'm stupid with this sort of stuff. Where exactly to i go to change my IP address?

    Cheers


  • Closed Accounts Posts: 732 ✭✭✭Famous45


    Copy this 192.168.1.254 and enter it into a new address bar.


  • Registered Users, Registered Users 2 Posts: 426 ✭✭dazdrog


    Very very stupid question from me, but i'm stupid with this sort of stuff. Where exactly to i go to change my IP address?

    Cheers
    why would you be changing you ip address? its your DNS server you want to change and its been said a few times about how to change it, in this topic and a few others


  • Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    Very very stupid question from me, but i'm stupid with this sort of stuff. Where exactly to i go to change my IP address?

    Cheers

    Ill assume you are using INTERNET EXPLORER and Windows?

    So for the purpose of this exercise, leave the current Internet Explorer open ( the one you are looking at this page in ) and OPEN UP another one - click the IE Icon on your desktop again OR down in your start bar OR from your START Menu. If say you are opening by default at GOOGLE you should see its address written up top as http://www.google.ie - OVERWRITE this with 192.168.1.254

    Aidan


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  • Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    dazdrog wrote: »
    why would you be changing you ip address? its your DNS server you want to change and its been said a few times about how to change it, in this topic and a few others

    He's not changing his IP ADDRESS, he just wants to know where to type the ROUTER ADDRESS in his browser ..

    Aidan


  • Registered Users Posts: 134 ✭✭Sar!


    How is it that Eircom STILL havent fixed this issue yet?!
    Has anyone had any update at all?

    Eircoms site wont even load for me atm but I can only assume the same msg is showing....


  • Registered Users, Registered Users 2 Posts: 426 ✭✭dazdrog


    Sar! wrote: »
    How is it that Eircom STILL havent fixed this issue yet?!
    Has anyone had any update at all?

    Eircoms site wont even load for me atm but I can only assume the same msg is showing....

    yep they have the same notice from last week up!! wonder if they will give a half decent answer this time


  • Registered Users, Registered Users 2 Posts: 3,681 ✭✭✭DeepBlue


    Very very stupid question from me, but i'm stupid with this sort of stuff. Where exactly to i go to change my IP address?

    Like so......

    address_bar.png


  • Closed Accounts Posts: 254 ✭✭JohnJericho


    Grand got it fixed, cheers


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