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AVG install problem on Vista

  • 09-02-2009 12:52PM
    #1
    kkelly77
    Registered Users, Registered Users 2 Posts: 1,673 ✭✭✭


    Hello all,

    I'm trying to install AVG free version onto a laptop running Windows Vista Home Basic.

    Just as it's coming to the end of install, the installation fails with the following error listed -

    "Error:Action failed for file avgtdix.sys: starting service
    Error 0x80070014"

    Tried contacting AVG with no reply and searching both their forums and the internet but can't find a fix. Just wondering if any of you guys have had a similar problem or if anyone can shed some light on a solution. Thanks.

    K
    Tagged:


Comments

  • #2
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,502 ✭✭✭✭drunkmonkey


    have you tried downloading it again...

    follow this link http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

    i put it on vista basic yesterday with no problem at all, have you removed the existing anti virus...


  • #3
    kkelly77
    Registered Users, Registered Users 2 Posts: 1,673 ✭✭✭kkelly77


    drunkmonkey wrote: »
    have you tried downloading it again...

    follow this link http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

    i put it on vista basic yesterday with no problem at all, have you removed the existing anti virus...

    hi drunkmonkey,

    Yeah downloaded it about 3 times, from AVG directly and from download.com, still no joy. The laptop was running McAfee but I removed it prior to downloading AVG. I did, however, install Zone Alarm first which came up with several warnings when installing AVG but I have selected 'Allow' everytime they popped up .


  • #4
    kkelly77
    Registered Users, Registered Users 2 Posts: 1,673 ✭✭✭kkelly77


    Ah success!!! I uninstalled both Zone Alarm and Ad Aware. This fixed the problem and AVG installed no problems!!! Happy days. Hope this helps anyone else with this problem.

    K


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