Ferry Corsten @ Tivoli

ibarelycare · 30-01-2009 03:46PM #1

Anyone going tonight? Should be a stomper! Only downside is that they'll probably pack the place beyond capacity as usual :mad:

Davei141 · 30-01-2009 04:25PM

It will be a fun night. Im not going to this but i say you should get there very early so your not waiting around too long. Enjoy your night

consultech · 30-01-2009 04:28PM

Im goin to this...

Is Tivoli bad for people package so?

disssco · 30-01-2009 05:20PM

There is already a thread about Ferry Corsten's gig on the first page of this forum?

TouchingVirus · 31-01-2009 11:23AM

disssco wrote: »

There is already a thread about Ferry Corsten's gig on the first page of this forum?

There sure was, but never mind

The event was ticket only so there wasn't even a queue, just walked right in.

Then of course, in typical Irish fashion, the gig was shut down at 1:10am (before Ferry even took to the stage) because some arsehole at Tivoli/Planetlove didn't apply for the late-event license. About 30 gardai showed up and just pulled the plug so either the gardai have a bad history with Tivoli and wanted to do them over, or some dirty rat needs a kickin for reporting the event to them.

John was mediocre at best, I just wasn't feeling his stuff but Mark Kavanagh put down an awesome set before him.

I paid good money to see Ferry, so PL/Tivoli better fix this by refunding me my ticket or doing something else

consultech · 31-01-2009 12:05PM

Absolute joke.

What is the best method of recourse? Ticketmaster or PL/Tivoli? Is this small claims court-worthy if they F*ck about on a refund?

TouchingVirus · 31-01-2009 02:15PM

I dunno consultech, I posted on the PL forum and now I'm gonna email both them and Tivoli about a refund/partial-refund.

It's not the money really, more the principle - I'm not one to take getting fcuked around by somebody who can't do their job properly.

Off to the consumer issues forum to find out what the best course of action is

ibarelycare · 31-01-2009 03:14PM

Load of ****. Don't know who's to blame but definitely want a refund! TouchingVirus, let us know how you get on, I'll follow your lead!!

Mark Kavanagh was brilliant, JoC was a big disappointment. Hadn't seen him in ages and was really looking forward to it but he was crap, no atmosphere in the place when he was playing.

Is this the end for the Tivoli???

TouchingVirus · 31-01-2009 03:22PM

For somebody who wants a refund I find your name quite ironic, sorry

Mark was awesome, he spent more time hyping up the crowd and jumping around like a lunatic than anything else, really like him. And yeah, JOC just wasn't up to much, but I thoroughly enjoyed Chakalaka and L.E.D Let there be light, they really got the crowd going.

Tivoli could get a slap on the wrist yeah, especially if they're in the bad books with the Gardai already for whatever reason. Probably have to close for a day or pay a fine for runnin on past the 12:30am time.

I'm heading to see Markus Schulz at the Ministry of Sound on the 13th February so I wouldn't mind if the 14th goes ahead or not myself but if it does I'll be there. Left a message on the Letrik bebo page to get them to make sure Tivoli applies to the District Court for it's late license for that event so the same thing doesn't happen again!

consultech · 31-01-2009 03:47PM

Update:

Rang Tivoli theatre and apparently anyone who booked tickets online thru ticketmaster etc will be contacted by TM/PL in the next couple of days. I also left my details with them on the off-chance my missus bought them from a desk (which it turns out she didnt)

To be honest it is about the money. We spent 180 bills between the two of us last night including tickets for that? F*ckin joke. Fuming.

TouchingVirus · 31-01-2009 03:55PM

consultech, can you do me a favour? Will you post up what they say to you? I bought mine from a Ticketmaster outlet here in Longford and I don't really want to go ringing them up myself

I did, however, send them this email

Good afternoon,

I've informally raised this on the PlanetLoveMusic.com forums, boards.ie and a few other places, but I think it's probably better if I raise this formally now over email. Last night, as I'm sure you know, An Garda Síochána shut down Tivoli for not having a late-event license. I'm unsure as to whether or not the application to the District Court was even made, but there is no mention of Subject To License on my Ticketmaster ticket.

I paid the full price for my ticket to see Ferry Corsten and drove 75 miles to Dublin just to see him. I could have drove the same distance to see Ferry in the Beach Club, Belfast but figured 2+ hours was better than 90 minutes. Mark Kavanagh and John O'Callaghan were just additions to the main event, I had no interest in seeing them and had they been the only acts on I wouldn't have paid for my ticket. So with that in mind, you can imagine my utter disgust that something that's incredibly significant (the license) wasn't obtained. Not only did we not get 2 hours of Ferry Corsten, we didn't get 1 second of Ferry Corsten.

It was also extremely poor form that no announcement was made as to what was happening. I think the crowd became fairly violent rather quickly and propose that this is in part because of your failure to inform us as to what was going on. When I approached the VIP/Promotor area to ask what was happening there wasn't a single person there to tell me, just Tivoli security who didn't have a clue what was going on. First I heard it was noise, then it was a power failure but ultimately it was down the the Gardaí to tell us what had happened. I understand there was a hard job to get people off the stage and out the door, especially considering the amount of us that were at the event but you did yourselves absolutely no favours with your lack of an explanation.

I feel rather cheated out of my €30 now, and though not a sizeable sum in itself, I'm also thinking about the utter waste of petrol and time last night was because of somebody's error. It's like paying into the cinema only to be shown the door after the trailers and advertisements.

So, I'm now politely requesting that I be issued with a refund for the cost price of my ticket. It certainly wasn't my fault that I didn't get to see Ferry Corsten, and the blame must lie with somebody, somebody is accountable for what happened last night. If a refund is not issued, I do want to know what Planet Love Music or The Tivoli plan on doing to make it up to the 900+ patrons that were there last night, all of whom were equally cheated out of a performance and/or money. Obviously the best solution would be to reschedule Ferry Corsten for another date and let our tickets still be valid for that event, or provide us with a discounted ticket price for the next event if we produce our January 30th ticket stubs when purchasing the new tickets. I'll not be purchasing a ticket to another Planetlove or Tivoli event until I receive a response that outlines your position on the issue clearly.

Kind Regards,

I understand it's about the money for you, there's absolutely nothing wrong with that. I spent €100 total including the ticket but most of it was on the drink while I was in there and the petrol to/from Dublin, I kipped in my friends house so I didn't have any room expenses.

Anyways, I'll be sending on that email to Ticketmaster too (changing it a bit of course to make it more relevant) so with a bit of luck this gets sorted out to everybody's satisfaction

consultech · 31-01-2009 04:14PM

Cool Cool

Ticketmaster customer support line wasnt picked up - I wonder why :rolleyes:

I think using this thread going forward as a source of updates on refunds etc would be a good idea...

TouchingVirus · 31-01-2009 04:21PM

Ahh yeah, I'll be using it anyways, either this one or the one over in Consumer Affairs anyways

Slunk · 31-01-2009 05:50PM

I too bought my ticket from a ticketmaster agent in dublin. Im fuming, I said Id never go into the tivoli again after the last two events queing outside but got there early last night and got in. Thought it was going alright then that happened. I will be keeping a close eye onthis thread to see the outcome. Id say ticketmaster will have to refund you the money as they issued the tickets. They will then have to take it up with PL or Tivoli. Thats if they refund them. :mad:

AB03 · 31-01-2009 05:56PM

Statement from Ferry Corsten :

http://www.yournight.ie/play.php?vid=952

TouchingVirus · 31-01-2009 08:06PM

That was a pretty standard message from Ferry, of course he couldn't get to play with the venue shut down

Here's the post from the Planet Love Music forum made by Eddie Wray

Both PLM and Ferry Corsten would like to apologise to those fans who were at the Tivoli in Dublin on Friday night. Ferry was not able play due to the venue being closed down early, a decision which was taken by the venue. We must stress that Ferry was at the venue and the night was running really well with a sell out crowd. Both Ferry and ourselves were devastated to find out that the venue had to be close before he could perform. The venue has promised to release a statement on Monday explaining the reasons behind this decision. We must stress again that this was neither the fault of PLM or Ferry Corsten and any complaints or enquiries should be directed to the venue.

And again, in typical fashion, here's a message left on my bebo page by Tivoli's bebo crowd

To all fans who may have been affected by what happened last night: This is an advertising and promotion page for the venue. Any problems you may have concerning refunds / complaints may be dealt with by emailing PlanetLove: info@planetlovemusic.com.

I think we've got ourselves a blame circle!

Board Walker · 01-02-2009 06:10PM

if it was a licence issue then why was there a minority arrested?

I really dont think Billy Dunseath is stupid enough to run an unlicensed event. Its not a feasible reason for the disaster.

people are saying "the cops told me its a license issue"

well the cops are hardly going to ring you and tell you your house is getting raided before they call now would they?

TouchingVirus · 01-02-2009 06:16PM

One of my mates is a Garda, so he spoke to the Sergeant that was there who told him it was a license issue.

The minority arrested were probably the asshats who started to throw bottles at the state and try turn the place into a riot.

And if it was a drugs issue why did the Gardai wait until 1:10am to do it (i.e. 10 minutes after the venue was meant to be closed if it didn't have a license)? Why didn't they shut it down at 11pm? It'd had made more sense because all pubs in Dublin would have been open and they wouldn't have had to deal with all the other ****e in different location as well as the Tivoli.

We'll see tomorrow when the Tivoli make a statement, but to be honest I couldn't care less if it was drugs or the license, the end result is the very same.

Board Walker · 01-02-2009 06:19PM

TouchingVirus wrote: »

We'll see tomorrow when the Tivoli make a statement, but to be honest I couldn't care less if it was drugs or the license, the end result is the very same.

Actually thats a very good point.

I can see the whole everyone blaming each-other stuff coming about again.

TouchingVirus · 01-02-2009 06:33PM

Wouldn't surprise me if Tivoli tried to blame the fans or bullshat something about drugs/health & safety

pow222 · 02-02-2009 10:20AM

The whole night was poorly run. For starters the place had been over booked resulting in queues outside that were not moving as the place was already over capacity. When I finally did get in the coat room was full. I asked to speak with the manager but was told I could not. I insisted and a person who claimed to be the manager came to speak with me saying they were having a very difficult night with problems from the Gardai. This was at circa midnight.

I rang Ticketmaster on Sat who told me that I should call back on Monday/ Tuesday when the had consulted with the promoter.

I am going to write them (Tivoli) a strongly worded letter and will be avoiding any of their gigs oin the future.

This is not how to go about business. Dublin/ Ireland is too small a place

ibarelycare · 02-02-2009 10:48AM

pow222 wrote: »

The whole night was poorly run. For starters the place had been over booked resulting in queues outside that were not moving as the place was already over capacity. When I finally did get in the coat room was full. I asked to speak with the manager but was told I could not. I insisted and a person who claimed to be the manager came to speak with me saying they were having a very difficult night with problems from the Gardai. This was at circa midnight.

I rang Ticketmaster on Sat who told me that I should call back on Monday/ Tuesday when the had consulted with the promoter.

I am going to write them (Tivoli) a strongly worded letter and will be avoiding any of their gigs oin the future.

This is not how to go about business. Dublin/ Ireland is too small a place

Having to queue outside Tivoli for a ridiculous amount of time is usually, unfortunately, part and parcel of the Tivoli experience. Also, the cloakroom thing...if you regularly go there you will know that the cloakroom fills up within about an hour of the place opening. I was there at 10.15pm and the cloakroom was full. It's an absolute joke, you'd think after this length of time that they'd have done something about this. It's really disappointing because I have always enjoyed the atmosphere in the Tivoli but the amount of hassle you have with the place is just not worth it. Back to the Vaults or Tripod for me.

Keep us updated on any luck you have with Ticketmaster. I emailed PlanetLove and am waiting to hear back from them to see who they have to blame before I contact anyone else!

juicydublin · 02-02-2009 10:48AM

It looks mental on some vid's on youtube!! You'd think if ya didnt get to see the Dj ya paid for you should defo be able to get a refund!!! Where were tickets bought from? cuz I just looked on the tivoli site terms and conditions; it says this when ya buy a ticket:

" Conditions of Sale
No refunds. No exchanges. No cameras. No recorders (offending equipment will be confiscated by management to protect artist integrity and copyright). Ticketholder assumes all risk of injury and all responsibility for property lost, destruction or theft and releases management / promoter of all liability thereafter. Tickets may not be resold, any violation will render it invalid."

:mad::(:eek::eek::eek:
Most say no refund unless its cancelled :-(

Edited: heres the link to it actually incase any1 wants it https://www.ctb.ie/tickets/tivoli/terms.php

ibarelycare · 02-02-2009 11:27AM

:( Doesn't look good!

We bought our tickets from Ticketmaster. They're probably the best people to contact. If I haven't received a reply from PL by the end of the day I'll get in touch with Ticketmaster.

donegalgirl28 · 02-02-2009 11:35AM

pow222 wrote: »

Tthe coat room was full.

ibarelycare wrote: »

Also, the cloakroom thing...if you regularly go there you will know that the cloakroom fills up within about an hour of the place opening. I was there at 10.15pm and the cloakroom was full.

It wasn't open. The shutters were up and no one was there, if it was full there would have been someone at the desk. I got in at 10.20pm.

I noticed how they weren't doing any searches aswell, I usually get the bag checked, quick pat down by the security woman and then let in. I'm almost wondering if the Tivoli knew they were going to be shut down. :rolleyes:

TouchingVirus · 02-02-2009 11:53AM

The guy who checked my ticket outside the door said to the lad at the door to search me & my friend, he didnt though and just let us in where the woman tore off our stub and stamped our hands.

Also, the shutters for the cloak room were down but there was somebody inside, they said something to me when I tried to ram my coat between the wall & shutter (there was a gap big enough for my coat and I figured it'd be safer than leaving it in a pile

ibarelycare · 02-02-2009 11:55AM

donegalgirl28 wrote: »

It wasn't open. The shutters were up and no one was there, if it was full there would have been someone at the desk. I got in at 10.20pm.

I noticed how they weren't doing any searches aswell, I usually get the bag checked, quick pat down by the security woman and then let in. I'm almost wondering if the Tivoli knew they were going to be shut down. :rolleyes:

It had been open before I got in. When I got there there was a girl standing with the shutters half open telling people that it was full, and my friends had gotten there earlier in the night and had put their jackets in.

Strange, I've actually never been searched going into the Tivoli, and Friday was the first time they've ever looked in my bag!

Just a quick glance mind you, but still a lot more than they've ever done before.

ibarelycare · 02-02-2009 11:58AM

It was a bit of a strange weekend altogether. Was anyone at Steve Angello at the Academy on Saturday? The police apparantly flooded the place and removed about half the crowd! Also, I heard there was a large police presence outside Tripod on Friday after Zabiela.

TouchingVirus · 02-02-2009 11:59AM

Well here's what Planet Love said this morning ...

Planet Love wrote:

Folks, again I will personally stress we are as gutted as you are on this and are devastated that this happened as was Ferry. Let me point out the few things I can at this time. The venue is licensed to 2.30am and has been for a considerable time so it was nothing to do with the licence. The action taken on the night by the venue to close early was their decision and was completely and utterly outside of our control. We do not own the venue or have the power to override the venues decision to close early. I would also suggest that the venue did not make this decision without reason so we must wait to hear from them with reference that what happened. Our hands are tied as far as saying anything because we can not speak for or on behalf of the venue.
I can understand and empathise with everyone’s anger with not seeing Ferry but all I can say at this stage is please just wait on the venue releasing their statement and see what they are going to do about the situation or what caused it.
I believe and sincerely hope that they will act honorably.

Eddie

pow222 · 02-02-2009 12:22PM

It was only my second time in the tivoli so I was not aware of the cloak room issue...

I'd be fairly confident of getting a refund as regardless of what the refund policy says it would be foolish to further sully their name by refusing to pay out when the act that people paid to see did not perform due to poor organisation.

I'll post back on this thread as to how i got on with my refund mission!!

TouchingVirus · 02-02-2009 12:24PM

The refund is to be issued by Ticketmaster, and they've their own terms & conditions which are on the back of your ticket stubs

Ferry Corsten @ Tivoli

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