UTV Launch Flat-Rate Internet Package

Malcolm · 16-09-2002 03:11PM

Originally posted by OHP

Im on Day 9 and still nothing? Anyone else in the same boat? Actually how many people have applied for and got their UTVIP service working?

OHP

The first activations have come through today, the 7th full working day from launch, and e-mails are now being processed for delivery to these customers.

ando · 16-09-2002 03:18PM

Originally posted by Malcolm
The first activations have come through

*me checks my inbox every 20mins*

heh

Tazmo · 16-09-2002 04:18PM

the 7th full working day from launch

Malcolm - looks like you may be able to achieve target dates for activations then - some folks were starting to get worried.
Obviously coping with the demand thus far.

Tazmo.:)

Lionheart · 16-09-2002 06:10PM

I've just received an email from UTVip that my account has been activated. Yippee!!!

oneweb · 16-09-2002 06:22PM

Dunno if it's just me, but the signup buttons (which only link to a PDF doc as far as i can figure) don't appear at all in Netscape 4.74. They do in NS7 and Mozilla 1.1

gurramok · 16-09-2002 06:56PM

Yippee !!, posting from my spanking new utvip account !!

Odd thing was that i was never sent a username and password, had to use an old utvfree one

God bless that dude who posted the no-frills online timer in another thread.

nahdoic · 16-09-2002 07:14PM

just afer connecting, first time, for my first time with UTVip. Very happy so.

Their join process, creates a windows installer file on the fly, already set up with your own unique username and password. No need to change anything. Just double click it ... it was far too easy.

Griff667 · 16-09-2002 07:22PM

I've also just connected with UTVip. Had a bit of trouble with my CLID. UTV informed me in the email to add 142 13513 to the standard UTVip number to enable CLID, but it wouldn't dial at all with that prefix, so I tried just adding 142 and it worked a treat.

jeffmccrory · 16-09-2002 07:29PM

Hi,

If users have their callerid permanently withheld they must use the 142,13513 prefix before dialing our 1890 dial up number. By adding the 142 prefix alone routes the call to Eircom and will be charged by Eircom at standard 1890 LoCall rates.

Try dialing the number from your handset and see if you can hear the modem tones.

If this does not work you will have to get Eircom to lift the hold on your outgoing CallerID to use the UTVip 1890 dial-up number successfully.

Thanks,
Jeff
UTV Internet

nahdoic · 16-09-2002 07:39PM

Originally posted by netman
I'd be interested to see how much people get out of this service, or if they can ping a few sites for me to get an idea what the speeds are like:

161.53.128.228
63.241.83.108

E:\w>ping 161.53.128.228

Pinging 161.53.128.228 with 32 bytes of data:

Reply from 161.53.128.228: bytes=32 time=445ms TTL=237
Reply from 161.53.128.228: bytes=32 time=394ms TTL=237
Reply from 161.53.128.228: bytes=32 time=352ms TTL=237
Reply from 161.53.128.228: bytes=32 time=410ms TTL=237

Ping statistics for 161.53.128.228:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 352ms, Maximum =  445ms, Average =  400ms

E:\w>ping 63.241.83.108

Pinging 63.241.83.108 with 32 bytes of data:

Reply from 63.241.83.108: bytes=32 time=378ms TTL=105
Reply from 63.241.83.108: bytes=32 time=448ms TTL=105
Reply from 63.241.83.108: bytes=32 time=448ms TTL=105
Request timed out.

Ping statistics for 63.241.83.108:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 378ms, Maximum =  448ms, Average =  318ms

E:\w>

Nobody · 16-09-2002 07:41PM

Originally posted by Malcolm

Sorry for the delay in posting a response but we have not had clarification from our telecoms partner. We will try and have an answer posted on Monday.

Malcolm/Scott,

Did you guys manage to get a definitive answer to our bank holidays query?

Cheers,
"Nobody"

PiE · 16-09-2002 07:44PM

C'mon email....c'mooooooooooooooon!

Yoda · 16-09-2002 07:49PM

Originally posted by OrangeRhino
Okay, so the way things would work is as follows.

I pay UTVip €29.99 per month. They then bill me at 25% less than Eircom for my phone calls aswell as giving me 150 off peak hours online free. I can recieve a paper bill from UTVip every month if I want.

I pay Eircom line rental bi-monthly, this is the only thing they bill me for.

Right. So here's another question: How much does it cost per minute during peak hours? How does that compare with Eircom local calls or with the Esat 1891 number? UTVip says: "As an incentive to UTVIP customers, we are offering peak internet access charged at only 1.8c per minute* for an additional €10 per month." (1.8¢) What if I don't pay the additional €10 a month? Is it far costlier, or is it impossible to connect during peak hours?

gurramok · 16-09-2002 07:50PM

the ping stats are not good

C:\>ping 161.53.128.228

Pinging 161.53.128.228 with 32 bytes of data:

Reply from 161.53.128.228: bytes=32 time=351ms TTL=237
Request timed out.
Reply from 161.53.128.228: bytes=32 time=401ms TTL=237
Reply from 161.53.128.228: bytes=32 time=320ms TTL=237

Ping statistics for 161.53.128.228:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 320ms, Maximum =  401ms, Average =  268ms

C:\>ping 63.241.83.108

Pinging 63.241.83.108 with 32 bytes of data:

Request timed out.
Reply from 63.241.83.108: bytes=32 time=420ms TTL=105
Reply from 63.241.83.108: bytes=32 time=411ms TTL=105
Reply from 63.241.83.108: bytes=32 time=350ms TTL=105

Ping statistics for 63.241.83.108:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 350ms, Maximum =  420ms, Average =  295ms

I got much better on ocean....hopefully utv will sort it out

nahdoic · 16-09-2002 08:08PM

Originally posted by gurramok
the ping stats are not good

...

I got much better on ocean....hopefully utv will sort it out

I agree for those two sites, the ping stats weren't optimal, I'm sure over time UTV will be able to sort it out.

In fairness though, it was two sites that were picked out to be not so good with UTV.

Here's another.

E:\w>ping boards.ie

Pinging boards.ie [195.218.115.65] with 32 bytes of data:

Reply from 195.218.115.65: bytes=32 time=297ms TTL=59
Reply from 195.218.115.65: bytes=32 time=354ms TTL=59
Reply from 195.218.115.65: bytes=32 time=273ms TTL=59
Reply from 195.218.115.65: bytes=32 time=252ms TTL=59

Ping statistics for 195.218.115.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 252ms, Maximum =  354ms, Average =  294ms

E:\w>

I just can't believe I'll be able to use the net for 5 hours today. And 5 hours tomorrow, and 5 hours the next day, all for just 30 yo yos a month.

Griff667 · 16-09-2002 09:11PM

The speed on UTVip at the moment seems pretty awful at my end, it says that I'm connected at 44,000 bps but it feels more like 28k. When I'm online there seems to be a constant stopping and starting of the connection, with small periods of total inactivity evey few seconds and download speeds of around 1-2k - I thought UTV had sorted out this issue in the past. Although this may just be trouble at my end, My Elivefree connection seems to be working much better. Hopefully this'll sort itself out in the next couple of days, I've had trouble like this before on UTV's free service and it usually doesn't last too long.

Just to clarify, it's not that the connection is slow, it's more like it's a fast connection that's constantly starting and stopping.

ando · 16-09-2002 09:25PM

anyone on UtvIp Isdn yet?

viking · 16-09-2002 09:27PM

Originally posted by Griff667
The speed on UTVip at the moment seems pretty awful at my end, it says that I'm connected at 44,000 bps but it feels more like 28k...

I've noticed this too and I had to d/c & switch to another ISP. Hope you guys can sort this out

viking

Griff667 · 16-09-2002 09:34PM

Originally posted by viking

I've noticed this too and I had to d/c & switch to another ISP. Hope you guys can sort this out

They'll kinda have to, now that they've got a shedload of whining subscribers to pacify

I'm still confident that UTV was a better choice than EsatBT though, and I'm sure they'll get it sorted.

ChessHacker · 16-09-2002 10:08PM

There are now two viable solutions for pepople who want something close to FRIACO; ESATBTs NetSmart and UTVi.
As I see it, UTVip has two drawbacks:-

- no connectivity to INEX
(and low connect speeds reported recently)

- the requirement for CPS (which is a hassle)

I'd welcome the opinions of Scott or Martin regarding these points.

16-09-2002 10:41PM

and it's chronically slow on ISDN

pings are more than double what they used to be and I'm getting 4k/s downloading from a server that I get 7.5k/s from on eircon.

Anyone else having problems?

Griff667 · 16-09-2002 10:46PM

Yep, me too

I'm a 56k'er though, so take everything you said and half it...

tuxy · 16-09-2002 10:51PM

well i didnt sign up for utvip but i tried their pay as u go service tonight
200-300 pings to irish servers
5.5 kbs download speed
u would think i have 56k but no i have isdn
very poor proformance
i guess their having a few problems which u would expect with any new service but scott said in the other tread that they had plenty of bandwidth and their wouldnt be problems like this

Tellox · 16-09-2002 10:56PM

do ye have 128k or 64k?

tuxy · 16-09-2002 10:57PM

i was using 64k
128k wouldnt work tonight

16-09-2002 11:01PM

Just when you start to see hope on the horizon eh? I knew it was too good to be true. 4.5 poxy k a second!
niceone. :rolleyes:

tuxy · 16-09-2002 11:06PM

Originally posted by G
Just when you start to see hope on the horizon eh? I knew it was too good to be true. 4.5 poxy k a second! And just in case you have an inclination to download any file bigger than 35mb - forget it... you'll be dissed after 2hours.

niceone. :rolleyes:

u get kicked off every 2 hrs ?
they didnt increase that to every 12 hrs like they said they would??

16-09-2002 11:11PM

they didnt increase that to every 12 hrs like they said they would??

lol I just read that sorry, 12 hours is right.

Griff667 · 16-09-2002 11:22PM

Hmm, things seem to be looking up a bit... after 12 the connection speed jumped to perfectly respectable levels. I'm getting between 4-5k/s downloads on my trusty 56k, and everything seems generally okay. Probably just because everyone's off to bed, but definitely an improvement.

Tazmo · 17-09-2002 06:57AM

Originally posted by Griff667
When I'm online there seems to be a constant stopping and starting of the connection, with small periods of total inactivity evey few seconds and download speeds of around 1-2k - I thought UTV had sorted out this issue in the past.

I hope they do get it sorted. This is worrying when they only have a few people activated, what will it be like shortly when the rest of us are also trying to get on!
This is the very reason I am leaving Eircom, slow connection and often unable to dial in and disconnected, being charged min call charge at every attempt. I dont fancy paying €30 pm for the privelege.

UTV Launch Flat-Rate Internet Package

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