Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.
Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

Does Paddy Power Poker care?

  • 17-02-2006 09:35PM
    #1
    RMcG
    Closed Accounts Posts: 181 ✭✭


    I play poker for a living and have done for two years, think everyone here knows that.......great.

    I have one MAJOR problem, I am a tilt monster, I can play excellent poker for 10 hours and one really bad beat and I just go tilt crazy, I have tried everything from week long breaks to gym sessions to hot baths to everything! But nothing cures it! NOTHING!

    So I take steps to best manage it in a way that works for me. And the one that I find works well is restricting my account so that I can only deposit a certain amount a day. In my case thats 350 Euro on betfair. If I lose this in a session I cant buy back in and have to wait 24 hours to play again and if I have lost through a bad beat I come back 24 hours later refreshed and ready to play properly.

    But it isnt as steady as that, If i am really in a mess from losing to a one outer etc. I have in the past set up accounts with various poker companies. Party poker, poker stars william hill and Paddy power. I would consider these my tilt accounts for chasing losses or at least I did.

    Party poker and poker stars are set up with my credit card and dont accept laser so to avoid tilting off thousands of dollars here I canceled my credit card. William hill dont provide any sort of responsible gambling and after tilting off thousands here I had to sign forms to get my account completely closed for good, and this was a tremendous effort.

    This leaves Paddy Power Poker, this is a secondary account for me but its not just a tilt account in that I like the small buy in tournaments that they have to offer Irish Poker players to larger Irish tournaments.

    So after tilting off a decent amount of cash on paddy power poker I decided to limit my account to 100 Euro a week, this being the smallest amount that you can limit your account to.

    This was fine until I had a horendous session of cards on betfair when I was up about two grand and had a number of beats two outers...trips v flush draws etc etc and so on. All part of poker I know but if you have a tilt problem....this would have the same effect as putting an alcoholic in a bath of vodka....I just saw red....and went straight to my Paddy Power Poker account and tilted my weekly 100 euro in two hands. I was fuming so i chanced my arm and rang Paddy Power Poker to see if I could get some cash on my laser card over the phone.

    30 seconds later I had 400 Euro in my account no questions asked, I didnt give a sh1t becasue I was steaming and I wanted to chace my days losses. I ended up ringing Paddy Power Poker three times and getting approx 1200 euros put in my account in the space of an hour.......

    Last night I was playing in the Fitz and lost 300 Euros, no real big deal but for a 10 hour session its pretty pathetic and late in the night I had a few bad beats.......went home at half seven in the morning and rang Paddy Power Poker....

    They once again wavered my account restrictions without any questions and I ended up tilting off bout 400 Euros.

    I went to bed and was quite annoyed with myself and I remembered watching Prime Time on RTE earlier in the night and that big wig communications officer or what ever he called himself harping on about how Paddy Power are so in love with their customers and do everything in their power to encourage responsible gambling.

    So I decided to test their loyalty to their customers......I rang up Paddy Power Poker tonight and explained to them that I had a restriction on my account of 100 Euros a week The guy on the phone checked and comfirmed, I asked him if I had a restriction on my account how was it that I could just pick up the phone and call them and get any amount of cash deposited on my account without any regards to the resrtiction agreement that I had with Paddy Power.

    They were very apologetic and said that I souldnt have been able to deposit and that from now on my account would be restricted to 100 Euro a week both on the interenet and over the phone.

    Great I thought to myself now my mind is at peace, after all Paddy Power Poker went on mainstream Irish TV and told the country that they really care about their customers....but thats not what I really thought.

    So I give it an hour and ring paddy power poker back up.

    Hi can I deposit 400 Euro cash on my card.....
    Yes sir User Name? and security questions????
    Blah blah blah...20 seconds later 400 Eiuro on my account...

    So i stop the guy and say that I rang up an hour ago and put a restriction of 100 Euro a week on my account...and tell him the whole story and then ask him how in hell is it possible that I can ring back an hour later and deposit as much as i like....so I get him to withdraw the 400 Euro back on my account and he is full of apologies once again.....what sort of People/ do Paddy Power Poker employ....

    Now if it is fine, the tilt problem is my problem and i admit that on a scale I am above average to seeing red mist.

    My advice to anyone else who has there account restriced would be to play at a site that can be trusted to keep to the restriction agreements to the agreed level, for example Betfair. Paddy Power cannot be trusted to do this.
    :mad:




    <edit by DeVore for civility>


«134

Comments

  • #2
    DeVore
    Registered Users, Registered Users 2 Posts: 32,387 ✭✭✭✭DeVore


    If you reduce the tone and abusive language of your post I'll allow it to stand. Its a valid question but not phrased politely enough, this isnt a soapbox nor a public lynching scaffold.

    DeV.


  • #3
    fixer
    Closed Accounts Posts: 555 ✭✭✭fixer


    dude, get some help.

    businesses lie all the time. the cynical call that the marketing dept. you're not going to change it, so change your own behaviour. there are professionals to help you with this.


  • #4
    DeVore
    Registered Users, Registered Users 2 Posts: 32,387 ✭✭✭✭DeVore


    fixer wrote:
    dude, get some help.

    businesses lie all the time. the cynical call that the marketing dept. you're not going to change it, so change your own behaviour. there are professionals to help you with this.
    This I agree with too. There is tilt but blowing 1200 is waaay beyond that. If you have been a pro for 2 years you should have gotten used to out-draws etc. How do you make any money if this is your response to bad beats?

    I'm not kidding about the tone either. I would not and do not expect any company rep to come and answer your question the way it is currently phrased.

    DeV.


  • #5
    RMcG
    Closed Accounts Posts: 181 ✭✭RMcG


    LOL.....if you point me in the direction of tilt help I will gladly go along. I earn 36 thousand Euros a year from poker tax free.

    Its not anything special and with the amount of money some people earn for poker its pittance.

    But I would estimate that my profit or wages would be 20% higher if I didnt tilt, so I probably tilt off about 7 thousand euros a year.

    It is a problem but not a major one.....but Paddy Power Poker fasley advertise that they care when they dont....thats my point.

    Dev I also find it very funny that you jump to the defence of the only company advertised on your website, is this not a free speech forum for Irish poker players. I think everyone should know that Paddy Power lie to their customers and run a circus custmer srvice dapartment.

    Delete this if you like, but if you do its pertty easy to see who pays the bills at the freedom of speech boards.ie.


  • #6
    DeVore
    Registered Users, Registered Users 2 Posts: 32,387 ✭✭✭✭DeVore


    7 years of providing freedom of speech in this country, 7 years of insisting on that speech being CIVIL and this is what is thrown in my face. Typical. Edit it or I will, all I'm asking is that its civil.

    DeV.

    ps: I'm pretty hacked off about your cheap shot that I'm only insisting on civilty because of my relationship with Paddys. Also please point out where I even mentioned deletion??
    Because its not like I have never insisted on it before....
    http://www.boards.ie/vbulletin/showthread.php?p=2140872&highlight=civility#post2140872
    http://www.boards.ie/vbulletin/showthread.php?p=871517&highlight=civility#post871517
    http://www.boards.ie/vbulletin/showthread.php?p=586352&highlight=civility#post586352
    http://www.boards.ie/vbulletin/showthread.php?p=600251&highlight=civility#post600251
    http://www.boards.ie/vbulletin/showthread.php?p=651840&highlight=civility#post651840
    http://www.boards.ie/vbulletin/showthread.php?p=668118&highlight=civility#post668118
    http://www.boards.ie/vbulletin/showthread.php?p=771966&highlight=civility#post771966
    http://www.boards.ie/vbulletin/showthread.php?p=810075&highlight=civility#post810075
    http://www.boards.ie/vbulletin/showpost.php?p=850149&postcount=35&highlight=civility
    http://www.boards.ie/vbulletin/showthread.php?p=855223&highlight=civility#post855223


  • Advertisement
  • #7
    lolkelly
    Closed Accounts Posts: 183 ✭✭lolkelly


    I for one found this a very interesting read! You dont hear things like this because people would be afraid to come out and tell others the depths of their losses because of how bad thier tilts get.

    Although with organisations that make all their profit from other peoples losses, is anyone surprised. would be interesting to hear what someone high up in PP had to say about this. I gurantee that your not the first person who this has happened to.


  • #8
    DeVore
    Registered Users, Registered Users 2 Posts: 32,387 ✭✭✭✭DeVore


    I've horrifically impinged your civil liberties and edited your post to make it civil. The content has barely changed beyond deleting expletives. Good manners is usually the next thing people are taught after "sit on the toilet before you do that".

    If you don't like it, call the UN.

    DeV.


  • #9
    jtsuited
    Registered Users, Registered Users 2 Posts: 6,401 ✭✭✭jtsuited


    i agree wholeheartedly with RmcG on this issue. It really gets to me when i see these smug 'communications/public relations' types on television talking about responsible gambling. It's like the facade diageo put up about 'drinking resposnsibly'. If everyone drank 'responsibly' and gambled 'responsibly' these companies would probably go broke.
    If there is one thing i really can't tolerate it's businesses lying, and Paddy Power have a MAJOR issue to sort out if they want to continue putting those smug people on television pretending that they have an active concern about problem gambling.


  • #10
    ditpoker
    Closed Accounts Posts: 3,860 ✭✭✭ditpoker


    i could be very wrong but have done A SMALL amount of corporate law, if you have a contract with paddypower whereby they agree to limit your account to $100 a week and they take approx $1200 from you in that same week then they are actually liable for the $1100 extra they took from you. I havent read ppp's terms and conditions and im sure they have probably covered their asses on this one, but if it were me i'd be banging on their door looking for my money that they agreed to never take from me... that said if you have no contract you've no outs!!!

    and please keep it civil...


  • #11
    PPP-Pit Boss
    Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    I have replied to RmcG personally on this post.


  • Advertisement
  • #12
    Imposter
    Registered Users, Registered Users 2 Posts: 4,666 ✭✭✭Imposter


    PPP-Pit Boss wrote:
    I have replied to RmcG personally on this post.
    How about replying to everyone seeing as it was aired on a public forum?

    As was noted on a different thread we haven't have a good lynching in ages :)


  • #13
    kincsem
    Closed Accounts Posts: 4,012 ✭✭✭kincsem


    If you can't handle your money then you could lose the lot in a short time.

    It appears the Paddy Power will process your requests (presumably from your credit card) and ignore your instruction to limit the amounts. They have never refused a bet from me, except when the amount and odds were high, and they stood to lose a six figure sum (a few hundred on a horseracing double).

    I suggest you cancel your credit cards, give some money to someone you trust, and give them your instructions. You can't trust yourself, and you can't trust Paddy Power.

    I've just busted out of a sit & go when my pocket QQ was put all-in on the flop by pocket 77 that missed the flop. Turn was a 7 and I'm out. I can accept that. You will have to learn to ignore these beats.

    Bookmakers like a constant stream of medium sized bets - the famous expression from a few years ago was "recycling dole money". You fit the profile of their preferred client. A regular.

    DeVore is an ok guy. He does not depend on Paddy Power. But I doubt if he should support you against them when you are the person who is a little out of control.

    Do you need to make changes?


  • #14
    califano
    Registered Users, Registered Users 2 Posts: 5,459 ✭✭✭califano


    kincsem wrote:
    when my pocket QQ was put all-in on the flop by pocket 77


    Gotcha?:p


  • #15
    kincsem
    Closed Accounts Posts: 4,012 ✭✭✭kincsem


    rounders123 wrote:
    Gotcha?:p

    He didn't say "I'll put you all-in" so that doesn't count. :)

    It was "Patrick Swayze" (muppet) in a $10 sit & go on PokerStars. "Dirty Dancing" my a***.

    But I'm not bitter, twisted, tilted, steaming.

    Well, yes I am. :mad:


  • #16
    califano
    Registered Users, Registered Users 2 Posts: 5,459 ✭✭✭califano


    Fair enough then. You get off on a technicality so :D


  • #17
    The Gecko
    Closed Accounts Posts: 189 ✭✭The Gecko


    RMcG wrote:
    LOL.....if you point me in the direction of tilt help I will gladly go along. I earn 36 thousand Euros a year from poker tax free.

    It’s not anything special and with the amount of money some people earn for poker its pittance.

    But I would estimate that my profit or wages would be 20% higher if I didn’t tilt, so I probably tilt off about 7 thousand euros a year.

    Hi RMcG,

    Just two quick points:

    1) If you are a pro, then you are in the business of playing poker, so you must run it like any other business and make clinical decisions without emotion for the greater good of the company or in this case your bottom line.

    If you employed someone that wasted 20% of the annual revenue he could earn for your company by losing the rag at a client. I am guessing that you would fire that employee. If you gave him a second chance and he does the same thing next year. Then you have no choice but to let him go.

    Now as you can't sack your self at least realise that over a 10 year period of dropping 7K a year you have wasted 2 years of your life playing poker (based on earning 35K per year or in poker terms a couple of trips to the WSOP.

    The reason I am pointing out the obvious is that you don't seem too concerned over the 7k and if this is the case then don't focus on Paddy Power because it’s your problem and it sounds like you would have found another site to tilt on. YOU and know one else must make the decision to change how you tilt, no amount of blocked accounts will stop you if gambling is the way you choose to vent your anger.

    2) Based on your post, Paddy Power have let you down, they have a corporate social responsibility to all their clients and presuming everything you say is on the level, in this case they have failed miserably and should be brought to task. I would suggest that you follow this up and get a satisfactory answer as to why you were put at risk by negligence on their behalf.

    Finally, as there are no tilt control classes maybe you should try anger management, or buy a stack of porn and punish yourself instead of your wallet.:D


  • #18
    Degag
    Registered Users, Registered Users 2 Posts: 10,114 ✭✭✭✭Degag


    Sorry mate, paddy power may have been wrong, but in your state of mind if he didn't take it someone else would have.

    If you can't handle bad beats you shouldn't be playing poker.


  • #19
    RMcG
    Closed Accounts Posts: 181 ✭✭RMcG


    Thank you for the replies. Dev sorry about the cheap shot but I came out and was honest and said what I felt. But you do promote and advertise Paddy Power Poker and that can only leave you biased on this subject.

    I admit I have a problem in that my tilting or over emotional responses to bad beats cost my profit (note profit) to be 20% lower than it should be. Now I also agree that this is my problem, and not the bookmakers. I cant just walk into a high street bookies lose 400 quid and then complain that they took it for me, it was my fault I decided to gamble and thats that.

    But as eplained Paddy Power Poker agreed a limit on my account via the internet. They then agree a limit over the phone after me complaining to them and one hour later they break that agreement.

    Now this is bad enough but they then take up valuable air time on RTE pretending that they care about responsible gambling when as I have proved they do not.

    This would seem to me as if Paddy Power Poker lied to the Irish Public in order to make money.......


  • #20
    RMcG
    Closed Accounts Posts: 181 ✭✭RMcG


    Typical...Paddy Powers response to my post is below.

    Hi there. I was saddened to read you post. Gambling addiction is a very real problem and I would hate this thread to turn into an off topic argument and for your views to be buried in it. I am sending you this message personally as although you posted your problem publicly I dont wish to make the situation anymore frustrating by airing your issue publicly. I urge you to get help for this issue. Please at your earliest convenience call either of the following organisations for expert help:

    Gamcare provide a confidential telephone counselling national helpline for anyone who is concerned about their own, or someone else's gambling. The international gambling helpline is: +44 845 6000 133

    Gamblers Anonymous is a fellowship of men and women who have joined together to do something about their own gambling problem and to help other compulsive gamblers do the same. www.gamblersanonymous.org.uk

    Our gaming support team are trained to treat gambling addiction problems when they arise unfortunately it is difficult at times to immediately notice the difference between losing streaks and gambling addiction.

    I will look into your case and make sure it was handled within our guidelines but right now I am concerned only with your problem and dealing with that.

    Can you please let me know your account name and I will immediately shut it down which is possibly the first and best step to take to tackle this issue. Then I again urge you to call one of the numbers above and talk to someone about this issue.

    Please keep your chin up, admitting you have a problem is the first step to recovery.
    Kindest Regards
    Nikki Newman

    Are they actually insane lolololololol.

    I play poker for a living, and have done for two years, did you not read that. I make a very nice wage from Poker ..... My problem is that Paddy Power poker have lied to the Irish Public and Lie about their care for responsible gambing. Repeat.........WHAT HAVE YOU GOT TO SAY ABOUT YOUR LIES AND WHAT HAVE YOU GOT TO SAY ABOUT BREAKING YOUR AGREEMENT WITH ME ONLY AN HOUR AFTER I GOT OFF THE PHONE

    There response is pathetic...absolutely pathetic and has just angered me more.

    In fact Im going to see if any newspapers would like to take this incident up, only a couple of days after going on RTE television and telling everyone how much they care....this happens........i wonder would any of them be interested


  • #21
    White Knight
    Closed Accounts Posts: 1,179 ✭✭✭White Knight


    to be honest, from your opening post if i did not know you (and i dont) i would say gambling problem straight away regardless of how you try justify it


  • Advertisement
  • #22
    RMcG
    Closed Accounts Posts: 181 ✭✭RMcG


    If you make a profit of 36K a year from playing poker how is it a problem? Im sure lots of people would like this problem. And a one line contribution is brilliant thanks for your input.

    Maybe when i start making 72K a year I'll be twice as bad.


  • #23
    TrueDub
    Moderators, Sports Moderators, Regional Abroad Moderators, Paid Member Posts: 2,697 Mod ✭✭✭✭TrueDub


    RMcG wrote:
    Thank you for the replies. Dev sorry about the cheap shot but I came out and was honest and said what I felt. But you do promote and advertise Paddy Power Poker and that can only leave you biased on this subject.

    Can't agree with you here - advertising does not make a site beholden to that advertiser. Just because PPP have an ad here does not mean that this site is a shill for PPP. This has been shown regularly here. This Board does not "promote" PPP, it promotes poker, no matter where it's played. Long may that last.
    RMcG wrote:
    I admit I have a problem in that my tilting or over emotional responses to bad beats cost my profit (note profit)
    RMcG wrote:
    This would seem to me as if Paddy Power Poker lied to the Irish Public in order to make money.......

    Possibly, They wouldn't be the first, nor will they be the last. We have Taoisigh who've done that, FFS.

    OK, PPP should have abided by the agreement not to let you lodge/bet more than you agreed. But surely the major point is this:

    Asking a bookmaker (or online poker site) to ensure you don't go mad betting is like asking a turkey to vote for Christmas.

    They want you to bet or play. If you do this when you're on tilt, or drunk, or stoned, or upset, or medically unfit, that's your lookout.

    You need to look inwards for solutions, not outwards. You're complaining about a symptom here, not a cause.


  • #24
    RMcG
    Closed Accounts Posts: 181 ✭✭RMcG


    Listen If Paddy Power Pokers outlook was, we are a bookmaker, come bet with us as much as you like and we'll take your cash, full stop....then I wouldnt be complaing.

    I am complaining about the fact that the set up agreements with customers becasue they say they care about responsible gambling, and then go on a serious priogramme on television dealing with drug addiction and gambling addiction and lie!!!!!

    They dont care as I have proved.

    If they didnt care about resposible gambling an said they didnt care then I would have nothing to say. But they dont care and say that they do care...which I have a big problem with.


  • #25
    White Knight
    Closed Accounts Posts: 1,179 ✭✭✭White Knight


    did it ever come to your mind that it may be a genuine mistake or a undetected system fault?

    you said in your OP that it would not allow you to deposit more but you wanted to "chance your arm" and rang up and see if you could deposit because you were fuming

    either of which would still be unacceptable but would be a reason.


  • #26
    RMcG
    Closed Accounts Posts: 181 ✭✭RMcG


    If you want to be great at something you have to be pretty much addicted to it. I am definitely addicted to poker and like to think that I am pretty good at it too, and I love being addicted to it...why would I not be, it lets me not have to do my old boring computer programmer job...and I take holidays whenever I want, travel the world, Oh what a problem. Oh somebody save me Im addicted to 36 thousand Euro a year !

    A great comment by Andy Black when he was interviewed by Ryan Tubridy sums this up.

    Tubridy "Are you addicted to Gambling"
    Andy "I would like to think so, yes."

    I am laughing at Paddy Powers reply, talk about putting a blanket over the topic and creating a smoke screen with using me as an addicted gambler.

    Pathetic.


  • #27
    Doc Farrell
    Registered Users, Registered Users 2 Posts: 2,880 ✭✭✭Doc Farrell


    a very interesting thread.

    please remember everyone to be civil and not take it personally if RmcG disagrees with you as it would be a shame to see the thread locked by dev.

    and dev would be in the right to edit or lock it as there is no excuse for bad manners no matter how deeply you feel on the subject.

    maybe take some time out and write ur views in the morning.


  • #28
    Cianos
    Registered Users, Registered Users 2 Posts: 4,850 ✭✭✭Cianos


    RMcG wrote:
    If you make a profit of 36K a year from playing poker how is it a problem?

    This isnt a valid statement. Just because you make money out of it doesnt mean it is not problematic. Sure you may have a load of cash, but that doesnt mean its having an overall positive effect on your life.

    Happiness and well being are not proportionate to how much money you have.


  • #29
    Vikings
    Registered Users, Registered Users 2 Posts: 2,783 ✭✭✭Vikings


    RMcG wrote:
    I just saw red....and went straight to my Paddy Power Poker account and tilted my weekly 100 euro in two hands. I was fuming so i chanced my arm and rang Paddy Power Poker to see if I could get some cash on my laser card over the phone.

    30 seconds later I had 400 Euro in my account no questions asked, I didnt give a sh1t becasue I was steaming and I wanted to chace my days losses. I ended up ringing Paddy Power Poker three times and getting approx 1200 euros put in my account in the space of an hour.......

    Im trying to figure out who is at fault here, you made an agreement with ppp to limit your account to 100euro a week and then because you lost that you decided that you would try and break that agreement by chancing your arm. I can see why you are angry/frustrated alright as I work in a related industry and deal with people with these types of problems every night (people who lose money). I can almost gaurantee if you had of won with that tilt money that this post would not be here but that is another matter.

    The way I see it is you are as much at fault here as ppp is, you wanted to break your agreement and so it was done. By requesting additional funds to be added to your account you were also asking for them to lift your 100euro limit.


  • #30
    SandyVN
    Closed Accounts Posts: 146 ✭✭SandyVN


    IncredibleBulk wrote:
    Im trying to figure out who is at fault here, you made an agreement with ppp to limit your account to 100euro a week and then because you lost that you decided that you would try and break that agreement by chancing your arm. I can see why you are angry/frustrated alright as I work in a related industry and deal with people with these types of problems every night (people who lose money). I can almost gaurantee if you had of won with that tilt money that this post would not be here but that is another matter.

    The way I see it is you are as much at fault here as ppp is, you wanted to break your agreement and so it was done. By requesting additional funds to be added to your account you were also asking for them to lift your 100euro limit.

    Id have to agree here. Say in 1 week or month or year you decided this wasn't a problem anymore. How are you suppose to take the limit off?? They don't know whether the hell your on tilt or not, its not their job to. PPP provide a service its up to you how you use it.


  • Advertisement
  • #31
    meandmy
    Closed Accounts Posts: 17 ✭meandmy


    I think you should reasess your chosen trade, it sounds to me you have a long way to go be for you could consider yourself a pro poker player .ill give you a clue , get a real Job that pays 36k and be happy.same money minus the tilt happy days;)


Advertisement
Advertisement