AIB retards

Originally posted by smiaras
The story continued last week when I went down with what I thought was a simple process - transferring money from my account to an account at Ulster Bank:
-'Sorry you can't do that. You can take the money out, go to Ulster Bank and lodge it but we can't transfer it'. Now to me it sounds like a simple request, somebody here who works in a bank may tell me what I'm asking for is actually quite complicated, but if I've got all the details (a/c number, sort code, bank, branch name & address) then what's the problem?

Up to 2000 you could lodge to say, an BOI account, in your AIB Branch by filling out a credit transfer lodgment slip. This would take 2 days to reach the account.

Sometime in 2000, the five clearing Banks (AIB, BOI, UB, NIB and TSB) jointly agreed to rid the clearing system of unencoded paper (cheques/pre-printed credit slips are encoded paper, handwritten credit transfers/lodgment slips are not)

Reason: unencoded paper cannot be read by machines, has to be manually sorted, is prone to errors (wrong a/c details etc)

Therefore NOW you can ONLY lodge to say, a BOI account, in your AIB Branch if you have a pre-printed or pre-encoded lodgment/credit slip for that account.

You can, of course, lodge to, say a BOI account in any BOI account branch using a hand-written docket.

Reason: the handwritten docket does not go through the clearing system but stays in the branch. account is instantly credited (though funds may be treated as uncleared if non-BOI cheques)

in my experience (somewhat limited, not being overly familiar with this material you refer to as 'money') AIB are of questionable competence, timewasters and not too pleasant to interact with.
social skills seem to be pretty low on the agenda, and reading through the other posts i wonder what the hell IS high on the list?!

on the other hand, i highly recommend AIB online services. no people, just account info and services when you need them.