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AIB retards

Johnny Versace

I need to rant.

This is annoying. I applied for a personal loan from AIB to clear my credit card balance, but they won't give me the loan as the credit card is an EBS credit card.

The thing is: EBS credit cards ARE AIB credit cards. My bill is from AIB, I have to ring AIB with queries on the credit card etc.

I've tried to explain this to the retards, but because they don't know that EBS credit cards are just branded AIB credit cards, and refuse to ring their credit card centre to check this, I can't get my loan.

Annoying.

I hate large companies.

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Dun

My account's with BOI, and was wondering if they were getting more money than AIB staff - the crowd in the Buncrana/Carndonagh/Letterkenny branches are real pleasant while their AIB colleagues make a visit to the dentist for a filling seem like a trip to the beach, anytime I've been in with them.

nlgbbbblth

Originally posted by smiaras
The story continued last week when I went down with what I thought was a simple process - transferring money from my account to an account at Ulster Bank:
-'Sorry you can't do that. You can take the money out, go to Ulster Bank and lodge it but we can't transfer it'. Now to me it sounds like a simple request, somebody here who works in a bank may tell me what I'm asking for is actually quite complicated, but if I've got all the details (a/c number, sort code, bank, branch name & address) then what's the problem?

Up to 2000 you could lodge to say, an BOI account, in your AIB Branch by filling out a credit transfer lodgment slip. This would take 2 days to reach the account.

Sometime in 2000, the five clearing Banks (AIB, BOI, UB, NIB and TSB) jointly agreed to rid the clearing system of unencoded paper (cheques/pre-printed credit slips are encoded paper, handwritten credit transfers/lodgment slips are not)

Reason: unencoded paper cannot be read by machines, has to be manually sorted, is prone to errors (wrong a/c details etc)

Therefore NOW you can ONLY lodge to say, a BOI account, in your AIB Branch if you have a pre-printed or pre-encoded lodgment/credit slip for that account.

You can, of course, lodge to, say a BOI account in any BOI account branch using a hand-written docket.

Reason: the handwritten docket does not go through the clearing system but stays in the branch. account is instantly credited (though funds may be treated as uncleared if non-BOI cheques)

nlgbbbblth

Banks do not pay a good salary in my opinion

the workload and pressures amongst staff are very high and not easily seen by the public

catsup

in my experience (somewhat limited, not being overly familiar with this material you refer to as 'money') AIB are of questionable competence, timewasters and not too pleasant to interact with.
social skills seem to be pretty low on the agenda, and reading through the other posts i wonder what the hell IS high on the list?!

on the other hand, i highly recommend AIB online services. no people, just account info and services when you need them.

Johnny Versace

I think saying banks pay well/not well may be relative to what you expect to earn.

I consider 18 - 25k a year to be awful money.

RossFixxxed

Originally posted by Johnny Versace
I consider 18 - 25k a year to be awful money.

I get less than that where I am (an office job). :mad:

Start at 8 in th morning too. Bah. I'd take the bank any day!

Sleepy

I'm sure you've better chances for advancement where you are...

kiffer

One Crazy thing I've noticed and some one stop me if I'm wrong but a while ago I had to move about 2 grand from my account to my mothers,
I go in to the bank and tell them I want to transfer the money from my account to my mothers excpecting to fill out a CreditTransfer form/yoke.
but instead I'm handed a withdrawl from and a logment form...
fair enough I guess thats ok ...
I fill them in and the teller counts out the money ...
and then counts it back into where she got it from.
WTF!? why did she count actual money?

This was in BOI and both accounts are BOI accounts, athough I was'nt in my branch.
I've seen them do this in AIB as well, but not as much, with AIB to AIB transfers ...
Why do they count the money ... is'nt it enough to look at the screen, click the button and move the money?

Genghis

The bit I don't understand is kiffer, why she didn't hand you over the cash, ask you to re-queue and then re-lodge the cash!

kiffer

Originally posted by Genghis
The bit I don't understand is kiffer, why she didn't hand you over the cash, ask you to re-queue and then re-lodge the cash!

Your Right!!! I was Robbed!
I should have had the right to count the money myself.
then I should have gone out to the express logment box and used that...

actualy who trusts that express logment box thing? put my money in an envelope and leave it there ... and they'll put it in you account, sure they will.
Why it is faster than handing it to a teller who can put it straight on to your account.