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Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

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Comments

  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    I'm now experiencing similar right now! It was wired also.

    Screenshot 2025-09-23 204156.png


  • Registered Users, Registered Users 2, Paid Member Posts: 3,678 ✭✭✭Glaceon


    Hmm, that's not good! I have a fairly big update myself.

    I called Digiweb on Thursday and explained the situation. They said they'd investigate and let me know. Got a call back around 3pm Thursday to say they had "made a change" and to monitor it. I felt as if I was being fobbed off and sure enough, Thursday night was just as bad.

    I'm on SIRO and the other options I was given were Vodafone, Pure or Blacknight. I knew Vodafone were having similar issues recently and I was reluctant to try Pure as I don't really know much about them. I decided upon Blacknight. They're pricey but I figured "you get what you pay for" and I was often curious to give them a try, especially with them having dual stack IPv4/v6 and a static IP as standard. I placed the order on Friday, they asked me if I wanted a router but I turned it down because I have a UniFi system here. They confirmed that I'd be switched over on Wednesday….

    … then I got a call at 4:40am yesterday morning from my alarm company to tell me that my alarm had lost connection. I checked the UniFi app and could see that the connection went down at 1:40am. So (in my groggy state) I changed the PPPoE credentials to Blacknight's and I was back online. So it was a very quick switchover. I certainly wasn't expecting it to be done in the dead of night, let alone two days early. Later in the evening I enabled SLAAC on my router to get IPv6 working so I have a static /56 allocation there.

    Long story short, it's after 9pm and the connection is still solid.

    image.png


  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    It seems to be just a widespread outage at the moment, now that I’ve looked around -

    https://downdetector.ie/status/digiweb/

    Oh that is a big update, that’s good you got sorted in the end with Blacknight. I’ve been wanting to try them also.



  • Registered Users, Registered Users 2 Posts: 8,861 ✭✭✭MiskyBoyy


    18263038700.png

    Having same issue myself right now with Digiweb



  • Registered Users, Registered Users 2 Posts: 962 ✭✭✭raxy


    My broadband contract is up again. At the moment I am using Three 5g mobile broadband. In the past the only other option has been virgin media. Recently Sky & Vodafone have started offering broadband on virgins network.

    I was wondering if anyone has moved to either & is there any difference between them & virgin? Is there any benefit to switching to either over Virgin?



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  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    A new install will be needed as they don't use Virgin's coax network, only their FTTP. A new fibre cable will be brought in and the coax will be likely removed. I don't think Virgin renew coax contracts if FTTP has become available.

    A normal ONT will be installed on the wall with Vodafone & Sky through Virgin FTTP, which you can connect your own router to if you wanted.

    A separate ONT is not installed with Virgin through Virgin FTTP, a fibre patch cable connects directly to the router and there's no "modem/bridge mode" to connect your own router.

    If you're happy with mobile Internet at the minute, maybe you could look at getting your own 4G/5G router from CeX, Amazon etc. and a SIM from 48 (Three), Clear Mobile (Vodafone) or GoMo (Eir) for €12.99/€14.99pm.



  • Registered Users, Registered Users 2 Posts: 7,314 ✭✭✭corcaigh07


    In an area getting NBI at the moment, everyone had either Copper or no line (so Starlink, 5g etc).

    Are there any differences between Fibre broadband providers in this case or should speeds be fairly uniform regardless?



  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    NBI would be connecting you back to the provider's core network, so latency and routing will differ slightly but they should all be similar.

    A few people have posted about having issues with congestion with Digiweb recently but it hasn't affected me.

    Some people have posted similar things about Vodafone and they seem to renew IP addresses every night, causing a few minutes of downtime.



  • Registered Users, Registered Users 2, Paid Member Posts: 16,585 ✭✭✭✭The Cush


    All retail providers use the same NBI infrastructure up to the point of handover to their own networks



  • Registered Users, Registered Users 2 Posts: 10 Chad_21


    Hi all,

    Have had FTTH since 2022 with Regional Broadband on Open Eir. Thinking of switching to Vodafone for a better deal. I see they are also on the Open Eir network so I'm guessing that means I'll just be getting a different router? 

    I've seen people saying that if a company is available on Open Eir or SIRO they make the decision about which to use but I already have the cables coming from the pole to under the home. 

    I'm assuming Vodafone can see those details once I provide them with my UAB? 

    This is my first time changing provider so just wanted to double check there wouldn't be another installation needed as from what I understand SIRO is different to Open Eir.

    Thanks!



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  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    Are SIRO and open eir available to be installed at your address? You can check here -

    https://www.comreg.ie/broadbandchecker

    If they are, then Vodafone will most likely decide which they want to use themselves, regardless if the UAN is given. Because Vodafone own part of SIRO, I presume they'll want to use that. You could request that they use open eir though, they might do it.

    You should still be able to request Vodafone to cancel your current provider for you, if you do have to switch to SIRO.

    If only open eir is available at your address, then that's what Vodafone will use. It's only when multiple access networks are available at an address, the provider picks between them whether you have it installed yet or not.



  • Registered Users, Registered Users 2 Posts: 10 Chad_21


    Thanks for the reply. Yeah both are available to be installed. Would rather use Open Air if possible as I've already had installation work done back in 2022. SIRO box would be installed beside my electric meter I believe? Don't want/need another install as I'm happy with the current setup.



  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    Yes, SIRO will come up into the electricity meter box and be brought into the house near it.

    As both are available, all you can do is ask Vodafone would it be possible to use your current open eir line, they might agree. You'd have to confirm this with any provider you are switching to.

    Digiweb would let you pick which access network you'd prefer to use, at different prices for each.



  • Registered Users, Registered Users 2 Posts: 10 Chad_21




  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    eir Retail doesn't use SIRO at all, so it would be open eir with them.

    Virgin Media doesn't use open eir, so it would be SIRO or their own network, if that was available to you on the ComReg checker, with them.

    All other big ISPs would have the option of using SIRO or open eir, so you'd have to confirm with them.



  • Registered Users, Registered Users 2 Posts: 905 ✭✭✭amdaley28


    If you already have fibre then just go on bonkers.ie & change provider there. The new provider will just use the fibre you already have. It'll just be a different router



  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    This is not always the case, if there's more than one access network available to be installed at the address, there could be a switch. You'd have to confirm with the provider.



  • Registered Users, Registered Users 2 Posts: 905 ✭✭✭amdaley28


    If you have fibre already installed in the property ?



  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    Yes, even if you have FTTP from one access network installed at your property. The provider could pick a different access network, if it's available at your property. Another fibre cable and ONT would be installed, they won't touch your existing install.

    The access networks charge different rates to the providers. The provider might want to use a cheaper one for them, if it's available at your property.

    You can check which access networks are available to be installed at your property here -

    https://www.comreg.ie/broadbandchecker/



  • Registered Users, Registered Users 2 Posts: 905 ✭✭✭amdaley28


    Recently NBI has become available at my house. Yesterday I checked what was available on NBI in my area & found the prices were very expensive compared to what I'm paying for Fibre broadband on my FTTP connection.The cheapest on NBI was the provider I already have.

    I guess NBI would only work out for someone who doesn't already have fibre.

    I'm old enough to remember dial up. Can't get that sound out of my head 😅 How far we've come since then.



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  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    Sky, Vodafone & eir all charge the same prices to customers regardless of the access network, but they themselves could save money by using a cheaper access network to them.

    It's hard to find a provider who will let you choose the access network yourself. Digiweb do let you choose but have different pricing for each, SIRO is usually the cheapest with them.

    NBI was meant to be the only option available to the people who were in their rollout, but the commercial operators (open eir, SIRO, Virgin Media) have encroached on their areas. These were meant to be areas that were not financially viable to the commercial operators when the NBP was agreed.



  • Registered Users, Registered Users 2 Posts: 123 ✭✭brianiac


    Is there any way to assess this ahead of connection time?

    I have no fibre available at present but have been alerted that NBI will be connecting the pole that is in my garden in the next month so the various companies are looking to preorder the connection.

    My understanding is that they will all be using the NBI physical infrastructure - but from your post this is only to the nearest broadband connection point? The NBI rollout map says this will be 4.77km away.

    The reason i ask is i used play a bit of music - quite a while ago. the various band mates are located across ireland and use Jamulus to be able play music together from their respective homes occasionally, something i have been unable to do using the 5g simcard router i have (latency was >130ms at best). Minimising round trip latency is vital. One of the lads hosts the Jamulus server at his place in limerick. I will be using a network switch and cat5e cabling around the house ie not wifi.

    My understanding is that there isnt really any difference in this regard between 1gb/2gb/5gb connections - or is this incorrect? Ie that they are larger and larger 'shovels' but the different 'shovels' dont move any quick between the sand and the cement mixer!

    Thanks



  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    You will have to order broadband from a provider for the final bit of the install to your house to be done.

    I wouldn't worry, the latency between all the FTTP providers is fairly similar and low. Jitter and consistentsy would be much improved over mobile broadband.

    No, as you said, there won't be much difference with latency no matter what speed you pick. Picking a higher speed may allocate you more time slots on XGS-PON lowering latency, but it should only be marginal.



  • Registered Users, Registered Users 2 Posts: 123 ✭✭brianiac


    ok, thanks for that info! the various reps werent able to tell me any more other than bigger no = betterer connection. thanks.



  • Registered Users, Registered Users 2 Posts: 273 ✭✭Enter Username Here


    I thought I read here that people have cancelled their sky broadband and then signed up with sky again to stop the price from going from €35pm to €75pm.

    But I cannot find it now.

    My contract was coming to an end and I tried to renew at a lower price, but sky were offering nothing, so I cancelled. I went to switcher and saw a new offer from sky, got a phone call and they told me that I couldn't sign up with sky for 12 months.

    Fair enough, but how are others doing it? It seems a bit silly of sky to refuse my business and switch to vodafone or virgin etc. for a year or two or indefinitely if they keep the prices down.



  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    You can do that with Virgin by signing up someone else in the house but not Sky, going by posts on Boards.

    Digiweb's out of contract prices are lower so you might have better luck with them renewing at a closer price each year.

    If you have open eir FTTP available to you, GoMo broadband is €30pm for life. You'd have to be with GoMo mobile currently or join.

    https://www.comreg.ie/broadbandchecker/

    https://shop.gomo.ie/broadband

    Post edited by NotShero on


  • Registered Users, Registered Users 2 Posts: 353 ✭✭Redlim


    I'm in an NBI area which has recently gone to 'pre-order now available'. Last week I signed up to the eir 1Gb deal with €100 credit via Switcher which is €40 p/m until next April's increase. Don't have an install date yet.

    Would've jumped at the new Gomo offer but unfortunately not eligible in my area, but now it's got me questioning whether or not to go ahead with the 24 months with eir.

    I'm thinking now would it be better to stick to a shorter plan so I could potentially jump to a Gomo type deal if one was available in 12 months?

    Are the routers supplied by Digiweb/Pure Telecom of a similar standard to eir's?



  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    Pure Telecom 500Mb with One Big Switch is €30pm for 12m at the moment.

    https://onebigswitch.ie/offers/broadband

    Afaik the router supplied with Digiweb is the Zyxel DX3301-T0 or Zyxel EE3301-T0 on 2Gb, which is WiFi 7 but lacks 6GHz.

    https://digiweb.ie/product/zyxel-ee3301-wifi-7-dual-band-2-5gb-modem

    And afaik the router supplied with Pure Telecom is the Huawei LG8245B7, which again is WiFi 7 but lacks 6GHz.

    The router supplied with eir up to 1Gb is the eir fibre box F3500, which is a Sagemcom F@ST 5359. The eir fibre box 7, which is a Sagemcom Box W7, is supplied on 2Gb/5Gb, it's WiFi 7 and has 6GHz.

    https://wikidevi.wi-cat.ru/Sagemcom_F%40ST_5359



  • Registered Users, Registered Users 2 Posts: 353 ✭✭Redlim


    Thanks for that. I might cancel the eir order and go with the Pure offer through OBS and put the savings towards something like the Deco X50/X55 mesh.



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  • Registered Users, Registered Users 2 Posts: 1,728 ✭✭✭NotShero


    Yeah you could connect the Deco directly to the ONT, leaving the provided router disconnected.

    Connection Type - PPPoE

    Username - puretelecom@puretel.ie

    Password - broadband1

    VLAN ID 10. It should be under Advanced > Network > IPTV/VLAN. Mode - Custom, Internet VLAN ID - 10



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