Broadband switch deals

Someone had mentioned they got the price increase email but then found out it wasn't going to affect them personally. The easiest way to check at the time would have been to look at your predicted bills on My Sky.

I'd imagine If you got the email, that should be enough to fight the fee. You can complain to Sky by emailing -

ROI-complaints@sky.ie

You can get ComReg involved 10 days after you've submitted a complaint. Sky should give you a complaint reference number.

https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice-roi

https://www.comreg.ie/advice-information/consumer-care/

When you call them, ask for a copy of the phone call conversation where they told you could cancel free of charge.

Anyone who signed a new deal with VM in jan-feb - can you remember when you're meant to get the €100 off your bill? I've just paid my 3rd bill and I went through all my initial contract docs and none actually mention the offer.

choice between NBI and what ?

You don't really have a choice, it's up to the commercial networks (open eir, SIRO, Virgin Media) if they find it commercially viable to provide service to you, otherwise NBI would step in.

NBI does seem to cost slightly higher for the providers but you can still get good deals no matter what access network is available to you.

On when/if you're getting connected, you could maybe try sending an email to the NBP customer service -

broadband@ccs.gov.ie

broadband@dccae.gov.ie

Or getting in contact with your local broadband officer -

https://www.gov.ie/en/department-of-rural-and-community-development-and-the-gaeltacht/publications/broadband-officers-contact-list/

Double check open eir's website to see if you're included in their roll out -

https://www.openeir.ie/fibre/broadband-checker

For the time being, you could maybe get your own 4G/5G router with a SIM for another network - GoMo (eir) or Clear Mobile (Vodafone), if those networks have better performance in your area.

Or maybe Starlink, there's a good Boards thread here -

Thinking of switching from my long-term 50Mbps fixed wireless provider, kept it to support the local operator but it's a bit of a stretch at this point compared to fibre. OpenEir's site says "full fibre gigabit" is available at my eircode, I assume this is FTTH rather than FTTC.

I'm very out of touch, if I order 500Mbps will I get ~500Mbps or will it rise and fall? And do operators still block torrents and sites and the like, like Eir and other big operators used to back in the day?

I suffered at the hands of most of big brands back in the dialup and DSL days - Eir, Sky, Vodafone - are they still as bad as they used to be? I see Pure mentioned quite a lot, are they a rebrand?

Anything else a newb to fibre should be aware of? Apart from switch, haggle, switch? :)

Thanks NotShero. I currently have an ASUS RT-ZX92U hooked into the fixed wireless POE adaptor, I assume FTTP is presented as ethernet so I can just hook it straight into my own router? Any particular features needed on the router?

Pure feature pretty heavily in this thread so I'd probably start with them. Any IP / service / port blocking going on on these networks do you know?

EDIT: One more thing I mean to ask, can you get a static IP with these connections? I use Jellyfin and a couple of other services remotely.

I signed up on early March through Switcher and had the same question as yourself. I emailed customerservice@switcher.ie and was given the following info: €105 Bill Credit (Credit on your Virgin Media account) is available to all Virgin Media residential broadband customers who sign up to 12/24 month contract between 02/03/26– 31/03/26. Eligible Customers will have their €105 bill credit added to their account on May 30th 2026 and it will reflect on their following bill.

Probably best to email them as well as you signed up earlier, presuming you went through with them to switch.

Thanks very much NotShero.

Yes you would lose it if you switch provider. open eir, NBI, SIRO connect you back to the retail provider's core backhaul network - Digiweb, Vodafone, eir etc. So the IP addresses are coming from the retail provider's network.

Thanks for reply, I am fully aware they the middle man, the question, if there is any delay from the middle man to pass my order to VM?

I appreciate the clarification; however, I was already aware that the switcher acts as an intermediary and is not the direct BB provider. - the Q is if place order with VD, they normally do next day delivery, will be the same with switcher?