Broadband switch deals

It's listed as not available to NBI customers on One Big Switch's website but they seemed to still offer it to Sponsorgate below -

Yes, signed up. 500mb for 30pm. NBI customer. No increase.

Unless you have a wired system that can handle 5 Gig speed (unlikely) and a house full of WiFi 7 compatible devices (even more unlikely) I really don't see the point.

I think the constant complaints about Eir has made them up their game in the customer care department and they're a lot better now. In fairness their service is so reliable you rarely need to use them. I found out today that Pure don't provide phone support on the weekends, they do answer emails promptly though which is very good.

Someone found out it was only going to affect the out of contract price for them and it was still going to remain the same price with discounts while in-contract. I presume your email said it was going up in-contract. The easiest way to check was to look at your predicted bills on MySky.

The fact you got the email should be enough to fight it, submit a complaint to Sky first and you can get ComReg involved after 10 days if still not sorted.

Email - ROI-complaints@sky.ie

https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice-roi

https://www.comreg.ie/advice-information/consumer-care/

Sky did indeed want the router back, sent out a box to return it in, quite easy!

Yeah FTTP should be more reliable and consistent compared to HFC, but lots of people are still happy enough with it.

Well, that was a short venture with VM, speed and latency went to shyt again ending up with no internet. I removed the modem, connected the Pure router back up and everything perfect. I emailed Pure retention and have started a new contract @ €35 per month. I've invoked my cancellation with VM using the 14 day cooling off period link that was in my contract. I couldn't be doing that rebooting the VM modem every few days for the next 2 years, that's a load of bollox 😡

My Eir BB, TV and 3 mobiles is going up in price I received an email.

My two year contract ends in July.

I read somewhere I should be exempt or entitled to break the contract because I'm contracted prior to some new rule.

Does anyone know or have advice please?

I'll never do a two years contract again too long IMO

I emailed Pure to cancel and they came back with what had already been offered €40 a month, I told them to go ahead with the cancellation and they offered it for €35 which I've taken. Have you looked at the eir deal through switcher? Works out at around €26

You can check which access networks are available to you here -

https://www.comreg.ie/broadbandchecker/

Most providers don't seem to give you the option of which to use, If there is more than one available to you. But you can always ask. Digiweb will let you choose, at different prices for each.

If Virgin FTTP is now available to you, they'll want to install that now.

eir (open eir) 500Mb - €34.99pm for 12m & €50 bill credit. April price increase of €4 next year.

Pure Telecom OBS 500Mb - €30pm for 12m.

Sky 500Mb - €30pm / 1Gb - €35pm for 12m.

Virgin Media (FTTP) 500Mb - €35pm for 12m & €65 bill credit on Switcher.ie.

Vodafone (SIRO) 1Gb - €35pm for 6m, then €40pm for 6m. April price increase of €3.50.

Digiweb (SIRO) 1Gb - €37.95pm for 12m.

Digiweb (Virgin FTTP) 500Mb - €34.95pm / 1Gb - €39.95pm for 12m.

Digiweb (open eir) 500Mb - €39.95pm / 1Gb - €44.95pm for 12m.

https://onebigswitch.ie/campaigns/obsie_2602_broadband_pure

https://switcher.ie/broadband/

Sky is fine. They all resell the same underlying connections.

Actually thats not the case. When you sign up to use a retailers service, your data travels over the wholesalers fibre to a local exchange or a regional hub. Its at this point that the wholesaler "hands off" your traffic to the retailers core network. This is an over-simplified explanation but you get the idea. A retailers core network characteristics can affect latency (ping), gaming and video buffering.

Contention ratios are another point of difference between a "budget" and "premium" providers. A retailer must pay the wholesaler for the backhaul capacity to carry all their customers data from the exchange to their core network. For example, if a retailer has 1000 customers in an area, but only pays for a 2 Gbps backhaul link, everyones speed will drop during Netflix o'clock. Again over simplified but you get the idea.

This is one of the reasons why one persons experience with a retailer may differ to another use located in a different area.

But I suspect the biggest factor affecting broadband performance is the end users hardware i.e. the router. This especially true for speeds above 1Gbs.

Sky are looking for either my landline number, which I don't have, or my CRN 11 digit number starting with 8882 or 8881 but I can only find a 8882 number but it has a zero in front of it and is not accepted with or without the 0?

What am I doing wrong please.

I see Starlink is now offering their 100 MB package for 29 EUR per month (discounted to 10 EUR per month for the first 3 months).