BusConnects Dublin - Bus Network Changes Discussion

Another reason why the southside shouldn't have DART services or at least Dalkey, right?

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MMore Strife. Reported a driver who wasn't observing the stop bell on the 45a, and TFI emailed to ask which stop even though I told them. Then they gave me the wrong stop number and said it was closed, not realising or caring that was the alternate daytime route. The fact their emails no longer allowed replies meant I had to ring for the correction and had to spend ten minutes explaining the 45a to someone barely able to understand. How does this optimise the process?

Again, the 45a seems to be given to reckless drivers. Look at that lad who ran over the old man last week at Bray station (which I saw with my own eyes).

IdidI did but the Minister's secretary said he can do nothing. Again, he has chosen to do nothing. He has chosen that the DoT do nothing out of cowardice.

They probably have you marked down as a nuisance and a snitch, with far too much time on his hands. And I can see why.

When complaining, less is always more. Don't complain about harmless mistakes, like a driver on a busy route missing a stop bell. Save your complaints for stuff that actually matters. Or get a hobby. That might be better.

Jennifer Whitmore, the Soc Dems TD seems to be quite vocal on public transport issues around that area. Get in touch with her.

Being able to track people across incidents is not something Crapita or their minimum-wage-somewhere-else staff are good at doing.

I'm not aware of all their posts but I can't see anything about anything in Bray.

Crapita have taken a poor service provided by the operators and replaced it with an effective non-service. As they always do. Company should be barred from tendering.

Their primary job is customer information, which they are completely incapable of providing. They have replaced a service that could at least do that; albeit was a similar black hole for complaints.

They are also exceptionally slow compared to the operator info providers.

If they are not breaching their SLA by being so slow and useless, whoever defined the SLA needs to be fired. Out of a cannon, preferably.

I am very friendly with Ms Whitmore. She is always on my case.

I will say, I did experience some issues with the bells on some of the PAs when they were first introduced, or at least the passenger focused chime and the "bus stopping" sign wouldn't light up until a pressed a 3rd different bell. I imagine that was mainly down to teething issues with the new buses rolling out, however

CCTV can't be used in a displinary long standing agreement in DB

No they don't I believe and it's a complete over reach and should be illegal under employment law and gdpr imo. The sole purpose of cctv should be for claims and garda investigation.

It can also be used to prove that the driver was blameless. For example, even in a very trivial case, if someone claims that the bus didn't stop when they rang the bell, CCTV might be able to determine if they rang it in time. Or not…

So then why can I hear the long chime from near the driver? I swear there's like a speaker or something near where you would hang your bag or your hi-vis. (if there is a thing like that), Because only the PA class (correct me if I'm wrong) have things that, if somebody presses the stop button, it plays throughout the whole bus through its speakers. (The EWs might have that, but I'm not sure)