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Civil servants told to spend more time in the office - Irish Times - Mod warning #526

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Comments

  • Registered Users, Registered Users 2 Posts: 27,019 ✭✭✭✭Mrs OBumble


    I was responding to someone else who claimed that a human still has to check the output of automated processes. Clearly they don't: You and I are agreeing that many, documents submitted to Revenue (in particular) are not checked by ANY human being, no matter where they are located.

    This change-trend (over the last, say, 20 year) had led to a huge change in the nature of Revenue's workforce: far, far fewer basic clerical jobs, and the people who are recruited to work for them pretty much all have to get a tax qualification. Useless ones are detected by the productivity measurement tools, and weeded out.

    We will see similar changes in other government and similar organisations: dead-head work will be virtually eliminated, increasing need to understand nuances, apply creative solutions, innovate, use technology. Work time will increasingly and be in the field, facing customers/clients, not stuck at a desk (in an office or your kitchen) writing reports.



  • Registered Users, Registered Users 2, Paid Member Posts: 41,280 ✭✭✭✭Hotblack Desiato


    Waffle. What I and other posters are taking issue with is this:

    The judgement calls that need human checking will increasingly need collaboration and creative thinking. That's best done co-located.

    Which is a nonsensical claim, not borne out by any evidence, and contradicted by Revenue maintaining 4 day wfh for many staff.

    I'm partial to your abracadabra
    I'm raptured by the joy of it all



  • Registered Users, Registered Users 2 Posts: 16,990 ✭✭✭✭Flinty997


    I've yet to see an large organisation public or private that hasn't got a lot people (usually managers) expert at creating "dead-head" work. No soon as you streamline or automate some process using AI or similar, than they'll change it, adding a web of bureaucracy and manual processing. Its like an addiction for them.  



  • Registered Users, Registered Users 2 Posts: 871 ✭✭✭Foggy Jew


    As the manager of an (albeit) small team - 6 Clerical Officers, I have learned that give and take goes a helluva long way in the Civil Service. At least twice a year, I will give my staff an ‘off you go’ half day. Meaning I wll sign off on an authorised absence for a half day. No big deal, but greatly appreciated by my team & I reckon I have recouped far more in goodwill than I ever would have by insisting that every half day is accounted for. I’m lucky I don’t have any piss takers in my team & they sure appreciate the gesture.

    It's the bally ballyness of it that makes it all seem so bally bally.



  • Registered Users, Registered Users 2 Posts: 62 ✭✭CivilServantCP


    I'd encourage everyone to email their union immediately about the rising office attendance mandates across the civil and public services and make it clear that you do not think this is acceptable.

    Don't just email your union rep, email the union HQ too.

    Don't wait for this problem to come knocking on your door. This has been allowed for far too long and if not stopped collectively now, we will find ourselves all in 3 days a week or more before long.



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  • Registered Users, Registered Users 2 Posts: 329 ✭✭Mister R


    PMDS updates 3 times a year and writing some reports really isn’t going to fill the time required for a proper regular WFH arrangement.

    The reality is that if you have any kind of public facing role like a public counter then you cannot have a WFH arrangement. It’s be like saying people who work on tills at Dunnes should have some kind of WFH, they can’t. That role cannot be fulfilled remotely.

    And for Departments where there are a mix of policy staff who can easily WFH and customer facing roles the WFH arrangements are always going to cause some kinds of issues.



  • Registered Users, Registered Users 2, Paid Member Posts: 41,280 ✭✭✭✭Hotblack Desiato


    If you can hang on to COs these days you must be doing something right.

    I'm partial to your abracadabra
    I'm raptured by the joy of it all



  • Registered Users, Registered Users 2, Paid Member Posts: 41,280 ✭✭✭✭Hotblack Desiato


    Our branch AGM is during the week, I'll certainly be asking the HQ official present about increasing WFO. Not applicable to us (yet) but not a welcome trend

    I'm partial to your abracadabra
    I'm raptured by the joy of it all



  • Registered Users, Registered Users 2 Posts: 895 ✭✭✭SodiumCooled


    Not all customer facing roles are customer facing all the time, many have a rota on the front desks where part of your time will be customer facing but the rest doing the back office work. This could easily mean 2 or 3 days from home.



  • Registered Users, Registered Users 2, Paid Member Posts: 4,480 ✭✭✭TaurenDruid


    PMDS updates 3 times a year and writing some reports really isn’t going to fill the time required for a proper regular WFH arrangement.

    Agreed. Which is why I said "The vast majority of the time, yes [WFH won't be possible]. But people in public facing roles also have meetings, training, PMDS, reports to write up, etc. No reason they need to be 100% in office while doing all the non-public-facing work."

    And as another poster pointed out, for actual public- or customer-facing roles, there is often (usually?) a rota. Deal with the public day 1 and 2, do the back office stuff arising on day 3 and 4, or what have you.

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  • Registered Users, Registered Users 2 Posts: 550 ✭✭✭skidmarkoner


    For some reason half my comment got deleted after posting so this is now my comment...



  • Registered Users, Registered Users 2, Paid Member Posts: 4,480 ✭✭✭TaurenDruid


    But hey, who wants to WFH from when you could drive in to your Dublin city centre office, taking over 34 minutes to travel 10k, and you could spend an average 191 hours per year stuck in gridlock. That's helping everyone, right? Right?!

    ~ https://www.nova.ie/dublin-named-the-third-most-congested-city-in-the-world-359797/

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  • Registered Users, Registered Users 2 Posts: 2,530 ✭✭✭RGARDINR


    If it ended up all debts were back 5 days a wk imagine the impact that would have on cars on the road, buses more packed, trains as well. People in every job would be giving g out as would add some amount of time to everyone's day travelling.



  • Registered Users, Registered Users 2 Posts: 62 ✭✭CivilServantCP


    We've established this is nonsense and the "reasons" senior managers have could be addressed in a more nuance way if there was a desire to do so.

    So really I don't blame them, we expect this from them, I blame the unions and we really REALLY have to hound them on this. They are not serving their members well on this. It's a disgrace and utterly unacceptable.

    People have no business complaining if they haven't engaged with the union strongly on this issue.

    Every member who has a problem on this has to complain strongly to the union or don't waste your time giving out to others, because you've basically allowed this to happen by not speaking up and doing your bit.



  • Registered Users, Registered Users 2 Posts: 16,990 ✭✭✭✭Flinty997


    IS the vast majority of the public sector in public facing roles? How any are public facing 100% of their time. That would be an interesting survey.



  • Registered Users, Registered Users 2 Posts: 16,990 ✭✭✭✭Flinty997


    In my opinion Unions in civil or public sector are utterly different to private sector.



  • Registered Users, Registered Users 2 Posts: 1,992 ✭✭✭JayRoc


    If someone chooses to work for a company that bans union membership then that's on them, frankly. I'd be surprised to hear if that was allowed in the 26 counties?



  • Registered Users, Registered Users 2 Posts: 5,238 ✭✭✭FishOnABike


    It is. A company cannot ban employees from joining a union but it doesn't have to recognise or negotiate with a union either.



  • Registered Users, Registered Users 2, Paid Member Posts: 4,480 ✭✭✭TaurenDruid


    No, I don't think so - in the civil service proper, it would a minority, and a fairly small one at that. Public counters in social welfare offices, customs and immigration staff are the obvious ones. Revenue, it's a small number. Obviously in the wider public sector, that'll be different - especially in health and education.

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  • Registered Users, Registered Users 2 Posts: 16,990 ✭✭✭✭Flinty997


    I dunno what 26 counties has to do with it. Or private companies.

    A private company can just ignore the union. Even in the public sector they can simply avoid the union as there is often not the numbers in an smaller public agency to have any influence.

    That's very different to the civil service where there are still large numbers in unions which have huge influence and it's ingrained and embedded in the working culture of the civil services.

    Anyone how hasn't experienced a highly unionized environment really hasn't a notion of how deeply it effects working practices.

    30 years ago unions would never have allowed AI into public sector. These days not even a whimper from them. They wouldn't have engaged in a discussion about RTO mandates. They'd have simply said no. That's have fought every word. I'm not saying it's right or wrong. Just that unions do not have the influence they used to.



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  • Registered Users, Registered Users 2, Paid Member Posts: 41,280 ✭✭✭✭Hotblack Desiato


    Did you even look at the thread title before hitting post?

    I'm partial to your abracadabra
    I'm raptured by the joy of it all



  • Registered Users, Registered Users 2 Posts: 62 ✭✭CivilServantCP


    So while people are being run out the door of DFIN with the 3 day mandate starting next week. Forsa's big plan is to try and get people to sign a pledge, that they'll commit to signing a petition, through an overly complicated Web application of some sort. The Union will then bring that into the pay negotiations in the summer. People are, RIGHT NOW, being forced to take mobility, being forced to take unpaid leave, being forced to resign in some cases because of these changes across the civil service. This is the best they can do?! Absolutely pathetic, these people need a wake up call. They are letting their members down further than they already have!



  • Registered Users, Registered Users 2 Posts: 27,019 ✭✭✭✭Mrs OBumble


    The union IS the members. It's not separate to them.



  • Registered Users, Registered Users 2 Posts: 1,037 ✭✭✭BP_RS3813


    Unions are the members as multiple posts have already pointed out. The issue is people nowadays take too much sh*t from their employers and are not willing to fight for things (WFH, Better pay and so on). Not much would be willing to go on General Strike. If people were willing to stand up for themselves more, unions would function better.

    In the 1920's the British Miners brought their country to their knees. Thats the sort of power and willingness to strike that works.

    Not whatever this petty 1% pay rises and asking to WFH as if your a child asking for a day of in school. Its a joke.



  • Registered Users, Registered Users 2 Posts: 6,727 ✭✭✭caviardreams


    Just on the flip side though, employees are entirely free at any time to walk away to another role with better pay, fully remote options, etc. at any time.

    Their employer isn't keeping them a prisoner. If the terms and conditions don't suit you, go somewhere else where they suit better. Employees have a choice and agency.



  • Registered Users, Registered Users 2 Posts: 1,037 ✭✭✭BP_RS3813


    When most employers are offering the same sh*tty conditions thats not always an option though. Add to that if you need the money which nearly everyone does...

    Its why real change via legistlation and changing the way business is generally done is needed.



  • Registered Users, Registered Users 2, Paid Member Posts: 41,280 ✭✭✭✭Hotblack Desiato


    Great news for gardai, teachers and firefighters everywhere

    I'm partial to your abracadabra
    I'm raptured by the joy of it all



  • Registered Users, Registered Users 2 Posts: 4,662 ✭✭✭jaffa20




  • Registered Users, Registered Users 2 Posts: 5,463 ✭✭✭jacool


    Is there a Dublin equivalent to "London Weighting" wherein, if you get a job in Dublin, there is extra money to pay for things like travelling into the city?

    I was wondering because if people were on a certain ratio of WFH days, would this, then, logically, decrease?

    Conversely, if you started recently, under WFH rules, and were in the office more frequently, would there be compensation?



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  • Registered Users, Registered Users 2, Paid Member Posts: 4,480 ✭✭✭TaurenDruid


    Summary: "If you don't like it here, then **** off somewhere else."

    That's not how industrial relations work, now, or in the past. If it was, you'd still be working a six-day (or seven-day!) 45-hour week with no holidays or sick leave and no such thing as a pay rise.

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