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Revolut Megathread.

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Comments

  • Registered Users, Registered Users 2, Paid Member Posts: 13,567 ✭✭✭✭the_amazing_raisin


    Hmm, I'm 99% sure it said all travel companions were covered before, but I guess I must have misread it

    Something to consider when renewal time comes around since the only other thing I'm using Premium for is the extra points. If I'm not getting the €50 extra versus Plus then I might not bother

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 1,323 ✭✭✭Sunrise_Sunset


    With the Metal plan, do you consider yourself fully insured for travel? I also have the Metal plan but in addition I have travel insurance. I haven't researched it yet.



  • Registered Users, Registered Users 2 Posts: 281 ✭✭cromelex


    I'd advise to read the policies to be sure, but yes. We luckily haven't had the need to use it yet, but we've travelled outside of Europe using this in lieu of an alternative travel insurance policy, and based on the terms I would consider ourselves covered.



  • Registered Users, Registered Users 2 Posts: 895 ✭✭✭SodiumCooled


    Does anyone have a definitive answer on whether purchase protection applies to purchases made with the Revolut credit card? The wording in the t&cs is very vague saying “purchases made in full from your Revolut account, excluding purchase plans or similar”. The chat bot basically didn’t know and I was lazy about asking for a live agent (though according to that chat bot the live agent would also not know). Seems a bit daft that this isn’t a very straight forward answer.

    I bought a new tv and I’m not even overly bothered but would be nice if it had a years protection.



  • Registered Users, Registered Users 2 Posts: 2,623 ✭✭✭optiplexgx270


    You could ask Qover who are the actual insurance crowd with the submit a request. Its vague but I think if you pay the revolut credit card from revolut account it meets the criteria

    https://revolut-protection.zendesk.com/hc/en-be/articles/35474998424721-What-is-purchase-protection



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  • Registered Users, Registered Users 2, Paid Member Posts: 13,567 ✭✭✭✭the_amazing_raisin


    I had a read myself and from what I can tell "account" means your Revolut user account, not a current account in the typical sense

    So in that regards, since the credit card is part of the user account then I think items should be covered by insurance

    You can also only pay the credit card balance from your current account, so eventually all purchases are from the current account

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 251 ✭✭OO7FITZY


    looking for some guidance please

    want to convert my rev points to Aer Lingus avios for return flights from Dub to Canada this summer

    what's the best / most efficient way of doing it?



  • Registered Users, Registered Users 2 Posts: 342 ✭✭Mo14


    There are periodically 20% conversion bonuses where you get more avios for the revpoints (not, as far as I know on a predictable schedule), but most of the year it's 1:1. In terms of booking the flight efficiently it's important to book a reward flight rather than 'part paying in avios'; the former can be great value, the latter never is. Here's the fare list: https://www.aerlingus.com/media/pdfs/EI_routes_avios_amounts.pdf

    Worth checking if your dates are available on other carriers such as BA if you don't mind an indirect route.



  • Subscribers Posts: 17,115 ✭✭✭✭copacetic


    another scam using revolut as the way to spirit away the funds.
    https://www.irishtimes.com/your-money/2026/01/06/he-said-he-was-a-bank-of-ireland-employee-a-reader-loses-thousands-of-euro-in-an-afternoon/

    They seem to have no protection at all to stop scammers using their accounts or to retrieve the funds when scammed

    Is there a case for getting older parents etc off revolut so there isn’t such an easy way to get their money off them so quickly by the scammers?

    Seems like without a revolut account it’s a bit harder for them to disappear so much cash so quickly.



  • Registered Users, Registered Users 2 Posts: 8,707 ✭✭✭Fann Linn


    Or perhaps just tell them to hang up if they receive a call from someone who perceives to be from a bank. And to ring that bank or their branch back at a number which they know to be legit seeking further verification.



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  • Registered Users, Registered Users 2 Posts: 15,575 ✭✭✭✭dulpit


    This is not a revolut problem. This was a person who foolishly followed steps they were told and ignored warnings along the way.

    The one area I will say revolut fail customers is that their customer support is lacking when compared to the main retail banks here. But the issue is to do with people (generally older people) being very very foolish when it comes to believing what they are sent in messages.



  • Subscribers Posts: 17,115 ✭✭✭✭copacetic


    Maybe I wasn’t clear, it is of course user error, and people especially older ones seem to more easily fall for the in person phone calls, but if they didn’t have revolut they would be much less likely to be scammed.



  • Registered Users, Registered Users 2, Paid Member Posts: 13,567 ✭✭✭✭the_amazing_raisin


    Not seeing anything Revolut specific here, in fact it seems Revolut warned them in app that the transaction looked suspicious and they bypassed it

    I got one of those checks recently, they aren't easy to get past. You have to answer a bunch of questions and provide a justification for the transaction

    Several of those questions include "are you being told by someone to allow this transaction" and a reminder that Revolut doesn't call customers to request transfers of money

    So if you can't stop and think for a minute and realise you're being scammed then there isn't much you can do

    As far as any bank is concerned, this is a legitimate transaction and it's likely the money was spirited away immediately to another account or used to buy crypto where it couldn't be touched

    Because of data protection, it's unlikely any bank will simply tell you where the money went without an order from the guards, so it's up to them whether to pursue the case

    As for getting older people off Revolut, I would say the argument would be to get them off digital banking entirely since effectively every online banking system can be abused in a similar way

    Perhaps there should be a requirement to attend some basic financial security courses in order to receive the state pension or something

    Honestly though, scams have been around since money was invented so people need to take a bit more responsibility for their own actions

    EDIT: I may have sounded unsympathetic in my last statement so let me be clear. I am sympathetic to someone falling for a scam, I would prefer that had not happened to them or they get their money back.

    However, they are one of the unfortunate realities and even if the form has changed the warning signs remain the same. People in general need to accept that there isn't some all knowing benevolent being protecting them and they need to be cautious and look after their own interests

    Post edited by the_amazing_raisin on

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 4,325 ✭✭✭-=al=-


    Bricks and mortar banks are harder to scam because they’re living in the 70’s and haven’t got the same features and easy access. Revolut incredibly convenient for the customers who know what they’re doing, but can be risky if they don’t. It’s all user error for these scams

    Pretty sure Conor Pope is full-time employed by the banks at this stage



  • Registered Users, Registered Users 2, Paid Member Posts: 13,567 ✭✭✭✭the_amazing_raisin


    Even using a brick and mortar bank isn't that safe, the victim in the article had his money stolen from BOI by linking to his own Revolut account

    BOI don't seem to have any extra security magic to prevent this either

    Perhaps the biggest problem with Revolut is their tendency to trust the user to act rationally. There's plenty of security features in Revolut to prevent fraudulent activity like Wealth Protection or Transaction limits

    The issue with those features is they're turned off by default, users should probably have to take a security checkup periodically to ensure they're properly protected

    In general, I have found that the security in Revolut is a lot better than many other banks

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 2,623 ✭✭✭optiplexgx270


    If the user can't share a working clickable link on boards might be best to stay off revolut 🤭



  • Subscribers Posts: 17,115 ✭✭✭✭copacetic


    ☺️ I guess they used to be automatically clickable when posted on mobile for like 20 years or so but don’t seem to work anymore. See it quite a bit now, and it’s not like users are making them unclickable! More of a boards issue than a user issue I’d say!



  • Registered Users, Registered Users 2, Paid Member Posts: 13,567 ✭✭✭✭the_amazing_raisin


    You have to insert a new line after the URL to make it appear as a link. Been that way since the changeover to Vanilla (what a great idea that was)

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 15,575 ✭✭✭✭dulpit


    I suspect the reason that Revolut is targeted and not BOI or PTSB or AIB as much is that Revolut is across countries and lots of people have Revolut as well as some other bank. So assuming somebody has a Revolut account is a good first step.

    It doesn't excuse scammers but people do need to have some sense of cop-on too. My mother got a text message asking her to ring the bank and the number given was some random number, nothing to do with the bank. She was all set to ring them - I was asking her why and she was saying it must be them, it says PTSB. Better digital literacy for people is vital.



  • Registered Users, Registered Users 2 Posts: 426 ✭✭bugsyb4


    Similar query here want to convert my wifes Rev points to Avios points but we only have 1 Avios account and I have already linked my Revolut account to it so doesn't seem to be working.

    Anyone else been in the same boat and if so was there a way around it? She has like over 3k points so a decent amount.



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  • Registered Users, Registered Users 2 Posts: 3,525 ✭✭✭Blut2


    3k points isn't really much, its about 30euros worth of value. This is the Aer Lingus redemption chart, for one way flights. 3k is less than half of what would be required for a one way flight to Spain:

    https://www.aerlingus.com/media/pdfs/EI_routes_avios_amounts.pdf

    But bear in mind you do pay taxes on top too, so they aren't fully 'free' flights.

    So I wouldn't stress out too much about trying to use them.



  • Registered Users, Registered Users 2 Posts: 251 ✭✭OO7FITZY


    Before I convert my points to Avios I presume the points can buy multiple seats for a family trip and each member of the family does not need an Avios account?



  • Registered Users, Registered Users 2 Posts: 575 ✭✭✭user060916


    You can book flights with Avios for other people but not all flights have award availability.



  • Registered Users, Registered Users 2 Posts: 4,027 ✭✭✭horse7


    There was an unauthorized payment on my revolut which was stopped by revolut, so far so good, question how did someone pay for something with my revolut, now revolut has frozen the card and want me to pay for delivery of a new card, I can't unfreeze it because it was the Bank that froze it.



  • Registered Users, Registered Users 2 Posts: 1,890 ✭✭✭Gooser14


    Do you need a physical card? Could you use a virtual card with Google Wallet or the Apple equivalent.



  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭wassie


    Very hard to get cash out of an ATM without one. Although the tech exists.

    Australian banks introduced cardless withdrawals from their own ATMs using their apps over ten years ago.

    They also introduced instant payments in 2018. Irish banks have only just introduced instant payments…..and only because of an EU mandate.

    Its not hard for Revolut to appear to have 'cutting edge' banking features in Ireland.

    Edit: I forgot some of the newer non-bank ATMs like Euronet allow contactless withdrawls using Apple/Google Pay.



  • Registered Users, Registered Users 2 Posts: 4,027 ✭✭✭horse7


    So how was it possible for someone to use my card for a purchase?



  • Registered Users, Registered Users 2, Paid Member Posts: 13,567 ✭✭✭✭the_amazing_raisin


    Same way as always, they copied your card details and PIN from an ATM or hacked payment terminal

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 4,027 ✭✭✭horse7


    That's understandable but this card is never used.



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  • Registered Users, Registered Users 2, Paid Member Posts: 13,567 ✭✭✭✭the_amazing_raisin


    It must have some usage, maybe an old online transaction from a service that had a data breach?

    Another possibility is your phone has some malware on it allowing the screen to be recorded and they saw the cards details from the app

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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