Seems like a good deal on coal....

Thanks.. yeah.. I hear you.. but the dandys are quoting €282.50 for 25 bags of 20kg country mix.. delivered.. so.. whats that.. €11.30 a bag…

Feels like Id be doing pretty well already when anything in a 20kg bag here in Galway is €15 and more… (€20 in woodies ferdeluvva)

I'd check Martyns Fuels - usually decent on prices and deliver locally at no extra charge https://martynsfuels.ie/product/e85-bundle/

Don't make the error of comparing a single 20kg bag from woodies with 1/2 ton from NI and thinking you made a huge saving. Woodies are not big into fuel and therefore are more a "convenience store" seller.

Similar from martyns is about €14 for 20kg equiv. Not as cheap, but you do have the carbon tax and extra vat. But you don't need to take 1/2 ton

The red "eco stove" bag

LPT Fuels Limited Northern Ireland

i purchase two ton of ovoids annually since 2008, always from a NI supplier, I have found the process easy, delivery prompt usually within 2-4 days, all in all a good customer experience, until now.

I purchased a ton online on Nov 8th from LPT Fuels Limited ..On the following Thursday Nov. 12th, 4 working days later when I usually receive all my other deliveries I used the WhatsApp facility on their website to enquire about delivery, I did not want to miss the driver

A nameless person responded the following day and told me delivery was 5-7 working days.

On working day 7 which was Tuesday 18th Nov I messaged again, the nameless person after pressing told me it was out for delivery in a distribution Centre and they did not know where it actually was, the tone of the message was clear, I was annoying him !

Let me stress I was at all times civil, reading back on the WhatsApp’s confirms that.

He ( based on the tone ) remained nameless on all messages, he told me on Tuesday he was cancelling the order, I replied saying I wasn’t happy with the service but I needed that delivery.

Today, two days later when the coal had still not arrived, working day 9 after ordering I messaged again asking was the order cancelled 2 days back and if so why was my account not credited back.

I sent a reminder later in the day and he confirmed the order was cancelled, when I asked a second time about the refund he told me ‘ the office look after that ‘ I replied saying that was not an answer and I would request a chargeback if funds were not returned today.

So, a friendly word of warning from a long time boards guy, the stress and hassle I have had this week not knowing if or when the product I bought and paid for on Nov 8th would arrive was not worth it.

The attitude to me, a paying customer was appalling, there are so many good suppliers out there, I cannot imagine how they would engage if there were a genuine issue with quality for example.

Easiest to avoid LPT Fuels Limited coal suppliers, life is too short for dealing with people like the guy I had the misfortune to be communicating with.

Also, the inability to identify where my ton of ovoids were in the delivery chain they have shows a failure in basic logistics.

That was me. Also the name on the bank payment statement was linked to something dodgy from Wexford. I can't remember the details.

I'm still burning the coal though. It's excellent 🤷🏼‍♂️

I also had issues and spoke on the phone to a person who definitely didn't have a Northern accent. He also wasn't particularly helpful and had a bad attitude when I complained about the delay and again after I received the wrong coal.

I did eventually receive the coal and it's very good but as I also have been buying from various outlets in NI for the last 10 years without issue it left a bad taste.

There are plenty of good operators from the North so no need to be messing with that lot.

Can you tell me who the payment is to on your bank statement? I seem to remember something strange about it and when I googled the business it was linked to something dodgy in Wexford. I can't remember the details.

Ordered from CB Fuels on Wednesday early evening, delivered this morning. Their forklift brought the pallet right up to my front door which definitely beats curbside delivery. Haven't tried the coal yet (smokeless ovoids) but overall a great and friendly service from both their office and the delivery driver. The only bit of criticism I'll give them is they said they'd ring the day before to let me know they're coming, so I was out when they rang this morning to say they were nearby, thankfully someone was home. Though in fairness, it probably would be a fairly difficult thing for someone rob from a driveway.

further on earlier post Re LPT fuels Limited

One director Edward Ward

Nationality / Irish

Company incorporated October 2024

Not responding so far to email or WhatsApp’s regarding my refund for the Ton of coal purchased on their website.

HE cancelled that order three days ago.

I don’t believe the product was ever sent out, I now appear to be relying on the card chargeback as this guy is not giving me back my hard earned £408.99 and of course I never got the coal I purchased.

I will update if a refund is made.

Avoid LPT Fuels limited.

The chargeback process is started with no delays actually as I could show evidence of making requests for my money to be returned, that was with Revolut ….now there is up to a 50 day period with Mastercard for the merchant to give his side and of course they don’t have an argument as they cancelled my delivery.

I must be patient and rely on the systems it seems

10 days would be great, J would like to order more coal.

I don’t believe any delivery was sent out as they could not tell me where it was in the delivery system so how could he cancel delivery , all very bogey

The sole director is an Irish guy called Ward, make of that what you will.

More will get caught here.

Yes. Only approved and trusted suppliers.

Relying on chargeback, this company are not honest.

Also considering a PSNI complaint on the basis of fraud.

Don't think you'll beat it? Might spur someone on to prove me wrong :-)

Good to know,I'll call call them Monday.

Cheers

This pic will give you an idea.

Reductions on smokelesscoalexpress

I'm on the lookout for a tonne delivery now but I notice that's a sterling price and kerbside delivery, unless you're at home and have a smooth driveway. Not a back loaded forklift.

Actually I've just been on to them by WhatsApp and waiting a reply. That sterling price is still less than €400-00 delivered. I wonder is that coal good for an open fire coz the price compared to down here is very good.? Anyone got and used that type of coal? Would appreciate any help

Smokeless express black Friday special offer . When buying a ton, delivery cost including in the price

Green bags £409

Red bags £439.

Ends 30th December