Switching electric/gas providers (see first post for links)

From my experience avoid.

My smart meter apparently doesn't have enough signal to send the data to Yuno. So I have to manually send meter readings. But they only take 24 hour meter readings not the three T1/T2/T3.

Rang ESB who told me Yuno have sent in a order for 24 hour tariff so they can only take the one reading too.

Still getting bills with the split but Yuno refuse to tell me how they're getting/calculating the split.

During sign up missed a call. Rang back immediately but was told only one agent could handle my switch. Promised they'd call me back in 5 minutes. Never did. Had to chase them a few times to get it processed.

I had switched to Flogas yesterday but got a call from Energia this morning

Got a 33% discount and also 150 credit on my bill. The 150 tipped it in favour of Energia

Did you need to actually leave to get that? Or just threaten?

On which electric plan did you get 33%?

No, I just spoke to the retention team and asked what they were offering. Initially I was offered €150 cash back and slightly worse rates. I created a custom tariff on EnergyPal and told them it was still way off the best value for me, so they adjusted. I have found once you mention EnergyPal they don't faff about.

I think the problem is that Flogas have been inundated with new sign-ups. I "switched" from Electric Ireland to Flogas on September 24th, heard nothing until I received a letter confirming my direct debit details a couple of weeks later. No welcome pack, no account number or any other communication from them until yesterday when a bill arrived in the post. The "switch" didn't take place till October 6th.

However, I can't figure out why they need proof of the date of your meter reading, surely it would even up or down at your next billing date.

Because you could use an old photo.

Imagine you forgot to switch and were on a high unit rate for gas. You then sign up to FloGas on a lower rate and use an old photo. You then submit a high reading with FloGas and pay for that gas on the lower rate. In effect, the photo is required to stop fraud. Seems a bit heavy handed to me but I can see the potential issue.

How GNI know to reject the reading? I don't know! Significant time between your last actual meter reading by GNI and now? Sufficient difference between your estimated reading and your submitted reading?

my smart data contract is up next Thursday , having read here I rang Energia and I ran my numbers through energy pal and EI day night rate is coming up with the best rate. Energia offered me two rates 20% discount and then 30% discount with a €150 credit , he offered €100 at the beginning. These are the rates 28.14 day, 30.02 peak and 14.79 EI and Energia 29.49, 33.12 and 16.21 night. So my question is would you go with the Higher unit rates and the cash bonus or lower unit rates and no bonus. He reckons the difference is €60 in Energia favour

Don't forget that EI didn't raise their prices when Energia & others did in the last few months. The chances are that EI will raise their rates in the autumn. You need to bear this in mind when making your decision.

Edit: autumn should read spring!

I would initiate a switch to EI and wait for retentions to call back. If they cant beat it then your on the best plan.

Otherwise to answer your question, go with what ever financially works out the best for you over 12 months - only you can answer that. Also, if you accept a cash back, make sure they cant claw it back if you choose to cancel in the future by checking the T&Cs.

I did cancelled early recently with Energia and there was no claw back on my €100 cashback, but thats not to say they havent changed their T&Cs in the meantime.

Ops, got my seasons mixed up. I meant spring.

I'm getting solar panels installed but are stuck with our old meter for now (no smart meter).

Does anyone know the best day/night tariffs for non-smart meter customers as the comparison websites don't really show that option.

i was going to sign with flogas bwg but I see they have flogas.ie/price-plan/24-hour-smart-30-discount/ plan thats about 100e cheaper.

i have an inactivated smart meter. any reason to not activate it?