Switching electric/gas providers (see first post for links)

i switched from SSE to EI circa 12th Sep , ended up being charged incorrectly 100 early term fee by SSE , had to ring to resolve that. They re-issued bill and i had approx 198 in credit (due to solar). I was not waiting for the refund as i expected some more CEG payment to be added to the credit. They automatically refunded me the credit yesterday.

I will see if I get any CEG payment credit now , I think it mentions they may send a cheque but not sure??

Anyone have similar situation when switching?

I moved to Energia only a few months ago on the 41% discount Axa tariff. Energypal tells me the fixed Flogas rate is now about €100 in my favour over the next 12 months so I'm moving and I'll be €50 better off after the termination fee.

I normally wouldn't bother for €50 but I'm a bit pissed at Energia for increasing prices.

The Flogas BWG tariff is no longer at the races, the ordinary fixed rate is now cheaper. Although as we now know, the Flogas "fixed" rates are not actually fixed.

regarding the fixed rate bwg tariff, at tb time of launch people here contacted flo gas to query the wording and were told there would be a pass through increase in October so it was expected at the time. I can’t recall where the pass through increase was coming from right now but I’m sure the resident expert will know 👍

Yuno needs a smart meter in every case. If someone signs up for a non-smart plan, does my meter stays MCC01?
I have a smart meter with a standard plan.

you can pay using the online portal if that is easier for you, I use this weekly to pay in advance of the bills

Switched from Energia Smart Data 33% at the end of last month to Electric Ireland Home Electric + SST Saver 30% with €20 cashback. The switch occurred on Oct 1st but my EI account was not accessible until this week due to some technical issues.

All sorted now and got my final bill from Energia also.

Was charged the usual €50 termination charge, but there was no clawback on the €100 customer retention cashback that I was given earlier in the year when I re-contracted with them.

I was in contract with SSE for the last year, on site offer to stay with them wasn't great so was going to change to EI but their offer dropped to 24%.

I don't have a smart meter or an EV so just basic price rates for Gas and El.

Rang SSE to see what they could do as I was changing over and fair play with a bit of coaxing they gave me the new customer offer by changing my joint bank account names (wife and me) around.

24.6 Gas and 7.4 El fixed.

Worth talking to them before hitting the button.

Switch to FloGas for Elec from EI and already have Gas with them so easier set up. Cant get any dual deals as contract for Gas expires in March. €150 from the first bill should be ok coming into Colder months

Sounds more like an error, the meter read possibly went to the wrong supplier as the switch was in progress, and triggered an automatic bill from them.

You need to get onto Energia and get them to adjust the bill back to the 11th "switch" reading. You don't owe them for anything after that as you were no longer their customer after that reading.

Otherwise you'll be possibly getting billed by Flo for the same period (11th on) and be billed twice for those few days and it will become extremely messy to correct.

While the switch may take a few days to go through, the one reading you give on switch day is the final reading for old supplier and first reading for new supplier. Otherwise it would be chaos for billing if multiple different readings were being used.

moving to sse this year was the 1st time it didn't just start from the reading i gave when signing up. moved from ei & it took about 4 days, not sure the reason for the hold up.

can see the closing & opening readings on esbn site

Looks like might have to wait to be trf see below from Flo Gas

Thank you for your recent order with Flogas. We’re currently upgrading our customer systems to serve you better in the months ahead. It’s a big step forward for us and, while we make these improvements, order processing will pause for a short period, from 17th to 27th October.

Any orders affected by the delay will be processed from Tuesday, 28th October, and fulfilled as quickly as possible once our new system is up and running.

Prefer not to wait? You can cancel your order using our online form. Otherwise, no action is needed, we’ll take care of everything once processing resumes.

We know waiting can be frustrating, and we really appreciate your patience and understanding as we make these changes. They’ll help us serve you more efficiently and give you a better experience with Flogas in the future.

If you have any questions for the team, call us on 041 214 9500 or email us at customersupport@flogas .ie.

There are other suppliers, why Flogas only?

Use the comparison sites kilowatt.ie switcher.ie bonkers.ie powertoswitch.ie

Most companies announced a price increase before winter. EI didn't announce anything.

I don't see any suggestion that prices are going to go down in the next 12 months. If they do, it'll be minor. I prefer the guarantee that my electricity/gas bill cannot shoot up and that reassurance is worth €70 over the course of a year to me. (that's also coupled with the fact I hate welcome bonuses, I prefer the discount).

Each to their own, plenty here would say "i'd prefer the €70 difference in my pocket and not theirs"