Switching electric/gas providers (see first post for links)

Noticed the standing charge for smart plans are much lower than non-smart. I'm currently paying €354pa but the cheaper smart plans range €219 - €270 😕

That is not it. The meter may be smart sending data to ESBN, but the customer may not have switched to a smart plan.

No. I'm not on a smart plan and in fact Flogas got a bit snarky with me for even trying to submit a reading from my smart meter (I was trying to trigger a bill to be sent). Meter hasn't been read since it went 'smart'.

still taking readings to with the below.

Meter connectivity refers to ESB Networks’ ability to connect with your meter and get your electricity usage data from the meter. Meter connectivity levels depend on how many days in a rolling 30-day period ESB networks can retrieve data from your meter. The higher the number of days your meter can be read remotely in a month, the higher your meter connectivity will be. If you have high connectivity your connection can support both Interval (30 minute) Smart Services or Non-Interval (Bi-Monthly) Smart Services but if you have low connectivity, your connection will only support non-interval services.

If your meter connectivity is 1: ESB networks will not be able to connect with your smart meter remotely and will continue to read your meter manually. In such scenario, you won’t be able to opt-in for Interval (30 minute) Smart Services.

If your meter connectivity is 2: ESB networks will be able to connect with your smart meter but not reliably. In such scenario, you won’t be able to opt-in for Interval (30 minute) Smart Services.

If your meter connectivity is 3: ESB networks will be able to connect with your smart meter reliably enough. In such scenario, you will be able to opt-in for Interval (30 minute) Smart Services.

If your meter connectivity is 4: ESB networks will have full connectivity with your smart meter, you will be able to opt-in for Interval (30 minute) Smart Services.

https://www.sseairtricity.com/ie/home/help-centre/smart-metering/what-does-meter-connectivity-mean

yeah, they've a 2g SIM card in them running on the three network. just like having a bad signal on your phone.

think it's only the boggers it effects

actually it's the day night meters

my bill comes monthly from flow gas since I joined them 18 months ago, I didn’t like it at first as I was used to bi monthly but now i prefer it and it’s dropping the last few months which is better

yes, I got my account number ect when my first bill arrived and then I was able to set up my online portal

this is how flogas are all the time, communication is slow and at times non existent

I’ve just left them. Almost every contact for the year including the notification that the contract was up shortly was by letter.

i switched from SSE to EI circa 12th Sep , ended up being charged incorrectly 100 early term fee by SSE , had to ring to resolve that. They re-issued bill and i had approx 198 in credit (due to solar). I was not waiting for the refund as i expected some more CEG payment to be added to the credit. They automatically refunded me the credit yesterday.

I will see if I get any CEG payment credit now , I think it mentions they may send a cheque but not sure??

Anyone have similar situation when switching?

I moved to Energia only a few months ago on the 41% discount Axa tariff. Energypal tells me the fixed Flogas rate is now about €100 in my favour over the next 12 months so I'm moving and I'll be €50 better off after the termination fee.

I normally wouldn't bother for €50 but I'm a bit pissed at Energia for increasing prices.

The Flogas BWG tariff is no longer at the races, the ordinary fixed rate is now cheaper. Although as we now know, the Flogas "fixed" rates are not actually fixed.