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SEAI warmer homes scheme

135

Comments

  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    SEAI have responded, they’ve basically said deal with your project manager and refer to the warmer homes welcome pack you received from your contractor, these contractors are carefully selected, trained at regular work shops as to what’s acceptable, etc, etc.

    1. We received no welcome pack
    2. He’s never answered us, not even once, in all the times we’ve tried to reach him, he’s never answered or called back and their office say you can only deal with him. Their office even admit they can’t contact him either.

    So frustrating.

    Examples of the only work they’ve carried out.


    “New” Sitting room vent

    IMG_1642.jpeg

    Rear soffit, now with extra vents

    IMG_1638.jpeg

    Internal vent that’s actually new, never heard of a level though.

    IMG_1857.jpeg
    Post edited by CathalDublin on


  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    I wouldn't let them touch another thing, get on to someone on the phone in the SEAI and tell them so. Let them know the company is doing substandard work using second hand materials. You will have to live with the end result so don't let them do anymore work like that.

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  • Registered Users, Registered Users 2 Posts: 39 Split47


    If you had a house that has already had the cavities pumped, has double glazed pvc windows already fitted, what would be the warmer homes scheme add to that other than bore some stupid vent holes to let the cold air in? I heard the stuff they wrap the houses in is very easy damaged.



  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    100mm external wall insulation and attic insulation is probably all they’d do for you



  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    I only noticed the new vent that's crooked is only about 300-400mm from the skirting? I thought it has to be 300mm from the ceiling so worth finding out but either way a blind man fitted it.

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  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    that’s due to the upstairs having dormers, hence them also hitting the soffit as they couldn’t work out where to drill.

    The 2 that actually worked out, I basically measured and told him where to drill, he could have hit the gas main if he drilled where he was about to 👀

    Post edited by CathalDublin on


  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    If they can't figure out where to put vents without drilling into the soffit it doesn't say much for their ability to do the work. It's your house but I wouldn't accept that type of "workmanship".

    @10-10-20 How do you think these lads are doing from the pics above?

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  • Registered Users, Registered Users 2, Paid Member Posts: 10,144 ✭✭✭✭10-10-20


    There is something intrinsically wrong if a company subcontracts out work like that and dares to think that level of quality is acceptable, and the listed PM isn't available when needed. Serious alarm bells here.

    That vent drilled into the wall is the pits. It may have been a requirement on paper, but the execution is beyond shoddy and it's questionable whether it couldn't have been installed elsewhere other than 40cm up the wall. It's also drilled along a horizontal cable zone barely 15cm from a plug socket, and I can assume he didn't check the wall for wires beforehand! And is there even a fall on that vent pipe at all?

    Frankly I'd write to the company's director and CC SEAI and include all complaints, timelines and including photos in a Word document. I'd state that I wanted to be provided with a 'schedule of works' and that no further subcontractors are to be used without your consent in writing (ie, you're not preventing it, you're just controlling it). If you want to really push it then I'd also demand that all previously completed workmanship be inspected by an SEAI registered Technical Advisor for compliance as per the current spec.



  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    Going by post #58 any moisture will be soaking into the walls! I only seen 1 attempt as bad as that vent coming out of the fascia where they drilled an overflow pipe and that was drilled out and into the guttering coming out the other side on the bottom so all the rain water just ran out of it. 🙄

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  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    well they were about to drill another room that would have hit the gas main until I told them. I believe their solution for the hole hitting the soffit is to duct down at 45° through the insulation to give it clearance of the soffit. I will see what they are doing on the day and if it doesn’t look right I’ll insist they drill a new hole completely



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  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    Are they replacing the soffit after damaging it though or just leaving it like that. I told you my view on it and I wouldn't let them touch another thing until I got assurances from the SEAI & contractor that they are taking your concerns seriously and going by what you just posted they are not.

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  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    spoke with both, PM is not in the same county, he has seen photos, as have SEAI, he’s assured us it’ll be fixed, SEAI don’t really want to know, they just say to deal with the PM, who was uncontactable until today, which we can only assume is due to contact made with SEAI.

    All we can do now is wait until he or the insulation installer shows up and start asking questions about how they plan to fix it then I suppose.



  • Registered Users, Registered Users 2, Paid Member Posts: 10,144 ✭✭✭✭10-10-20


    If youre happy with that then fine, otherwise if you want a good quality job done then you need to be assertive and be in control of the situation. Tell the 'PM' what your expectations are and don't let him hose you down with cold water.



  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    Also take pictures of everything on the exterior like wires junction boxes or anything that maybe insulated over because I know of one person where they put the insulation over the main Esb cable and had to come back and redo it. There are some bad contractors out there.

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  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    So still no sign of the Project manager, no answer to calls, no replies to messages, no welcome pack which is suppose to have timelines/etc according to the SEAI, which also according to them we have received from the insulation company, we haven’t received anything other than random knocks on the door. One good thing, a decent RGI/Plummer has moved the gas main today, and we actually got notice even if it was at 10pm last night.

    The plumber for the general pipework still hasn’t started yet but 2 guys in a Romanian registered Skoda showed up unannounced to install the insulation, they’ve done some work I find questionable.

    I’m taking photos and building a snag list which SEAI and the Project manager will be sent once they’re finished (I don’t expect to hear from PM), they just shrugged at the vent into the soffit, as in not our problem, we just got insulation, they took a photo though🫣

    Post edited by CathalDublin on


  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    The person I helped out doing this had a few lads from there or a country in that region, do they play foreign music on a boombox? His head was melted by them and they couldn't speak or said couldn't speak English when asked to turn it off! They were the ones who covered his main ESBN cable with the insulation.

    Keep taking photo's and making notes because there will be someone doing an inspection prior to the company being paid so that's where you need to show the SEAI appointed inspector the mess they caused so they can get any fixes that need doing done. Have you gone further up the food chain with both parties with your concerns?

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  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    Haha @ the boombox, no, thankfully not because I work from home, so I’d be confiscating it🤣

    The insulation company will not respond to emails, even with SEAI cc’d.

    SEAI have emailed us back and forth fairly promptly but basically saying installers are carefully selected, they are trained and leave them at it, any concerns to raise with the Project Manager, even though they’ve been told he won’t respond, the insulation company will answer the phone but won’t respond to email, on the phone they just tell us we have to deal with PM.
    We did actually get to speak with him last Thursday, he called us but he just re-assured thing would get better, things would be fixed and he’d regain our trust and keep in contact. All of which he’s failed to do.



  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    Installers are most likely carefully selected but the issue you have and in my experience it's the sub contractors they use are not. In the case I know of they never used the plumbers again because the work was so bad.

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  • Registered Users, Registered Users 2, Paid Member Posts: 4,232 ✭✭✭Nigzcurran


    We got ours done last year. Plenty of small issues especially the fitting of incorrect vents and then fitting them poorly, the drainage from the bathroom was also a bad job and needed redoing a few times but overall we are happy with the work. We have a side gate at the front of the house and another at the rear and they were both taken down, cut to size and refitted without us even asking them.

    Time is contagious, everybody's getting old.



  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    the job is now “complete”, still no word from the pm since the 28th August. Overall the quality of the finish is good but I’ve some major concerns

    1. They’ve blocked the soffit vents completely at one part of the roof over the kitchen
    IMG_2321.jpeg

    2. The part where the damaged soffit vent was, they’ve really restricted ventilation to the roof there, I’d have thought a lot more soffit vents should have been added if insulation was brought right up to it

    IMG_2320.jpeg

    3. The 2 shores from the gutters, I’d raised concerns about moving these from the beginning but this is how they’ve finished them

    IMG_2326.jpeg

    this one they didn’t bother extending the pipe and actually cut the pipe shorter as it no longer reaches the shore

    IMG_2338.jpeg

    GNI has cemented the mains back into the ground before the insulation works was started and it was too close to the insulation so they’ve left a box of no insulation behind, I’d have thought and I suggested at a minimum they should insulate and skim if even only at the 50mm to line up with the skirt as the way it is water can now pool on top of the insulation

    *yes the gas box door is yet to be replaced😩

    IMG_2331.jpeg IMG_2328.jpeg

    We have sent all these concerns to the PM who has still not been in contact, I think the best approach now is to request the workmanship be inspected by an SEAI registered Technical Advisor for compliance.

    The SEAI were pretty dismissive when we contacted them previously with concerns, so maybe we’ll have to contact them in a more public manner to get any satisfaction here


    just to be clear here, the contracted company(who are form Offaly) were NOT the guys who actually completed the work, they seem to have subbed it out to various vendors, one of which also happened to dent my car.



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  • Registered Users, Registered Users 2, Paid Member Posts: 10,919 ✭✭✭✭con747


    I hope they weren't from Edenderry! That work is as bad as the earlier pictures IMO. Is one of those drains just EWI picture 3 and possibly the other ones as well? If it is they should have been rodent proofed to stop mice and rats being able to eat into it and nest. The soffit vents on the ones I seen that were blocked had vents put into the fascia for airflow.

    You should have an inspector assigned to check the work before payment is made to the company. Have all your concerns, pictures and complaints ready for that day. The work is warrantied for 2 years after they sign off AFAIK so don't be afraid to get things fixed if they go wrong. Shocking work tbh though.

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  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    Not edenderry, the one van that showed up with logos was from D24, although I’m not sure the guys all worked for that company as I looked them up and their work looks better, in fairness It’s not all bad, I’ve obviously just photographed the bad bits, which are bad.

    It is actually metal to rodent proof them, I’ve no pics of it on other drain but it’s like this.

    IMG_2032.jpeg

    I’m in the process of doing up a document with my issues/concerns.



  • Registered Users, Registered Users 2, Paid Member Posts: 4,232 ✭✭✭Nigzcurran


    That finish around the gas box is shocking, they moved all our pipework out when doing ours.

    Time is contagious, everybody's getting old.



  • Registered Users, Registered Users 2 Posts: 24,491 ✭✭✭✭ted1


    Did they really enclose the drain pipes? what happens when they get a leak/blocked and need to be replaced? Drain pipes should be external to the wall.



  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    that is the pipework moved too, they just totally fucked the whole thing up😳



  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    …….



  • Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭CathalDublin


    Drain pipes not up in that pic(3), actually it’s still not up to this day but you can see pic 5 you can see the other, it’s external and points back in under the insulation at the bottom



  • Registered Users, Registered Users 2, Paid Member Posts: 4,232 ✭✭✭Nigzcurran


    If there at that many **** up on show I'd say there are plenty more hidden unfortunately

    Time is contagious, everybody's getting old.



  • Moderators, Sports Moderators Posts: 18,973 Mod ✭✭✭✭slave1


    Stick to your guns, unfortunately you're going to have to go through grief but all your points are well warranted. If they don't play ball I'd tell them you are going to hire an external engineer to do up a report and the cost will be deducted from their final balance…



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  • Registered Users, Registered Users 2 Posts: 24,491 ✭✭✭✭ted1


    the OP is getting done via warmer homes. SEAI are picking up the tab, so that can’t happen.



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