Virgin Media Cancellation deals

lol, more power to you. Nice win.

even if virgin were close to matching the deal we got, id of left. i wasnt gonna beg.

Been covered to death at this stage, no there's no bother going as a new customer, just don't be saying it to customer support.

At least competition is finally taking care of this problem.

Which other utility requires 30 days notice to terminate contract and switch?

Just cancelled my account and got this half price for 9 months offer by SMS:

https://www.virginmedia.ie/loyalty-halfprice-for-9-0425

It says it only works if you got the text, but it might be worth a try.

I never got a text and tried it there, worked no problem:

Great news you have now locked in this offer for the next 12 months! There is no need for you to do anything else because we will take it from here.

You will receive confirmation of your order within the next 72 hours. Your new terms apply from your next bill.

Thank you,

The Virgin Media Team

Think this has worked for me too so thanks a mill for posting. It's the minimum i would've accepted but delighted if I've been saved from doing a cancellation dance. Haven't done the wife swap in a couple of years either as really don't want to lose the 360 box with hard drive to a streaming piece of crap.

Still have a month or so to run on the 12 month contract but looks like they'll apply the deal straight away once processed?

That €30 set-up fee is a complete rip off when you just need to plug in the new modem. As a matter of interest, what modem did the send you? My son signed up to the 500 plan, they sent him old white modem which I thought was discontinued.

Thanks for the link, I tried it and got message to say I'd be half price for 9 months and full price for 3. Said they'd confirm within 72 hours. 72 hours nearly up but haven't received any confirmation yet, perhaps tomorrow. 🤞

Just filled in the form for the 9 month half price offer. Fingers crossed it will work. Thanks OP.

Was on 500mb bb only half price €35 for year. Now jumping to €70. Gave my 30 days notice yesterday. I just got 1gb Siro installed so defo moving this year. Cant go through these calls every March. As well as knocking Siro(I did remind him that they actually use Siro🤷) he actually said "you do realize that your new provider will increase the price in 12mths time" !!!!

After shaking my head a few times trying to make sense of that statement, I just told him to cancel. Got email this morning offering 9mth half price. Previous years that took a couple of weeks. Wonder if they are hemorrhaging customers and not leaving it till last min to try retain customers.

Tried the 9 month above over a week ago. I haven't received a confirmation email yet. Should I contact them or hold off?

30 days, then give them 30 days notice.

Did any of you that used the 9 month loyalty offer link get confirmation you are on it?

we left there recently, got that offer too. virgin rang three times for us to stay, but thats it we're gone now, probably never go back. was with them years. they wouldnt budge initially so their loss, they tried to hang us over the barrel, went down like a lead balloon for me, im the customer , not the other way round. Why they left it til last minute, kinda shows contempt ?

like i said before, they knew other providers in the area were doing good deals, if they had of came some way towards what we were offered id of stayed, i wasnt looking for free, was willing to meet them half way.

they must be loosing a fair few customers, the building im in, a few ppl are making the effort now to change providers, be it electric, gas or tv and broadband.

Thanks. I've just filled out this form (I'm on 500MB coax and have been with them for years) and got a confirmation message to say I've "locked in this offer for 12 months". I hadn't gotten the text. I suppose I'll see if it has worked or not. I'd prefer to stick with them as they're the only provider on the coax line, I have the Hub 3.0 in bridge mode to my own router which works great, and I'm not overly keen on a new fibre cable install just yet.

We'll see how it goes!