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Application rejected due to being 4 minutes late

  • 10-02-2025 08:25PM
    #1
    Registered Users, Registered Users 2 Posts: 5,133 ✭✭✭


    My daughter recently applied for a public sector job. She completed all the required elements of the application, while trying to hold down her job and dealing with a sick child. That's just a bit of background, probably quite typical of what any working mother can face when looking around for a better job for improve one-self.

    Anyway, the job on publicjobs.ie showed a closing date in the format DD/month/yyyy.

    When she drilled down and received the documentation, the closing date was changed to DD/month/yyyy @3p.m.

    In the event, she spent two days completing the application form (CVS were not accepted) and finally sent off the completed application. She then realised that she was sending it at 3:04 p.m. on the closing date.

    She received an email last week to tell her that, as her application had not been received by the public body concerned until 3:06 p.m., it was now rejected.

    She submitted the application by the posted date on the website, but was 6 minutes late according to the rejecting person.

    How is this fair? Someone spends days trying to prepare a worthy application and then it's not going to be even looked at, because it was 'late'? Perhaps I could understand it if it was a competition for a post that needed urgent / immediate filling. But the competition closed approx 10 weeks before she was told that her application had been rejected. 10 WEEKS sitting on someone's desk and she's 4 MINUTES late???

    I do NOT need to hear any opinions about the fact that she was late. She knows that she missed the time, by FOUR MINUTES. I do want to hear from anyone in public service recruitment or anyone outside who has encountered this kind of situation before.

    Thanks in advance.



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Comments

  • Registered Users, Registered Users 2 Posts: 86 ✭✭FunkyChicken24


    She should call them immediately and explain and ask them to reconsider. They can often be accomodating however, given that you say this happened last week it might be too late but worth a try.



  • Registered Users, Registered Users 2 Posts: 14,702 ✭✭✭✭Dial Hard


    That is literally the system and tbh, I'm surprised she was even able to submit the application once the cut-off passed. I was on the last page of a CS application last year when the deadline hit and the system wouldn't accept it.

    Their whole application system is overwrought nonsense, but their game, their rules, unfortunately. I wouldn't bother appealing it, no individual within the system has the authority - or the tools - to override it, I suspect. Her circumstances won't come into it.

    I'll give you a word of advice, though: ignore the inevitable onslaught of "Well if she couldn't even meet a deadline for something as important as an application, how could she be relied upon to meet deadlines in the job???" posts you're going to get.

    Fwiw, the entire PS/CS recruitment process, from application to interview, is a nightmare. It rewards people who are good at following that particular process, not the people who are necessarily the best candidate for the role. My sister is a hiring manager in the CS and she absolutely hates the system.



  • Registered Users, Registered Users 2 Posts: 5,133 ✭✭✭TomOnBoard


    Quote: "That is literally the system and tbh, I'm surprised she was even able to submit the application once the cut-off passed. I was on the last page of a CS application last year when the deadline hit and the system wouldn't accept it."

    It was based on a downloaded form, sent in by email, rather than an online form. The application was acknowledged as received around 45 minutes later, then nothing further for 10 weeks.



  • Registered Users, Registered Users 2 Posts: 6,305 ✭✭✭CalamariFritti


    She was by your own description of events aware for at least two days that the deadline was 3pm. I know this isnt going to be popular but I fail to see how this is unfair.

    It is unfortunate maybe but it was a stated requirement that wasnt met. I understand this isnt the modern way of thinking but punctuality and deadlines used to be a serious thing in a professional environment. In any case there will have to be a deadline at some point and one could argue if they accepted late applications it's actually not fair on the people who met the deadline.

    I'm also not sure what's going to be achieved by crying about it on social media and only wanting to hear opinions that support you. In the end its crap but its a lesson learned I guess.



  • Registered Users, Registered Users 2 Posts: 8,509 ✭✭✭batistuta9


    that's another part to be aware of if she's ever applying again, it's a slow process, could be waiting nearly a year or 2. some counties only hire a handful as well, less than 20. wouldn't be putting any great hope in getting in

    they usually have some deadline in the middle of the day, 12, 3 etc. probably not much you can do tbh, only thing is the come up regularly enough & have temporary competitions too.



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  • Registered Users, Registered Users 2 Posts: 4 crelando


    I narrowly missed a deadline for an internal promotion several years ago. I think it was only one or two minutes late, but it didn't matter one bit to them. I had missed the deadline, and therefore, they refused to accept my completed form. As far as they were concerned, it might as well have been a day late or a week late. Even a plea from the union fell on deaf ears. It was a hard lesson well learned.



  • Registered Users, Registered Users 2 Posts: 241 ✭✭WAW


    I can understand how frustrating this is but perhaps a bit of info might help your daughter get to grips with applying for public sector jobs.

    They usually have a time as well as a date deadline clearly stated on the application material but the time deadline might not appear on the short advert.

    If she was emailing it, the time deadline is often 3pm so that the applications are received before close of business and can be started on processing that afternoon. It also stops an avalanche of email applications that evening into their servers.

    If she was uploading an online application ( pubicjobs.ie usually is), the system closes off at the cut off time so that it doesn't accept the application - it's not an individual refusing to accept the application, it's how the online application system software works.

    I applied for a job with a closing time of 3pm once (I am now a public servant). The 3pm deadline was written on some material, however, our department did not have the 3pm deadline on the material it sent us. In this instance publicjobs accepted our department applications until 5pm. However, it was not possible to upload the application because the submission window had closed at 3pm. In fact, they were very accommodating then when some people had to redo application forms and gave them extra time. But, the problem was alerted to them immediately on the day so they could deal with it and it was a legitimate reason and error on my department's HR side.

    Publicjobs.ie are usually very helpful and if the application material did not make the time deadline clear, they do accept that but it sounds like your daughter did clearly see the 3pm deadline written in the application material but forgot that ( like a lot of busy, harried parents unfortunately!). It's a pity that she didn't immediately contact them at 3.06pm and say I'm not sure my application went through, I was having technical difficulties or whatever because they might have accommodated her but it seems she understandbly hoped for the best and now 10 weeks later as they've processed all the eligible applications, they are dealing with the ineligible ones. They really are unlikely to be able to do anything to help her at this stage because they have all the shortlisting and interviews scheduled and completed probably. I do feel for her. After all that work, only to be told you missed the deadline. However, at least she has the form completed and can use it for the next job. Hope this helps.



  • Registered Users, Registered Users 2 Posts: 926 ✭✭✭Vologda69


    Had same issue with a County Council... They didn't receive my email with attachment until a few mins after the 5pm deadline. They went by the time stamp on the email and rejected my application.



  • Registered Users, Registered Users 2 Posts: 3,012 ✭✭✭McCrack


    She knew the deadline, missed it, she failed.

    An employer would also see this failure to submit on time a red flag in a prospective employee.



  • Registered Users, Registered Users 2 Posts: 7,506 ✭✭✭bren2001


    I dont understand your issue. She was late. It would be unfair if her application was accepted. It shouldn't be looked at.

    Important life lesson learned, always submit well in advance of the deadline. Never leave it to exactly the deadline time.



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  • Registered Users, Registered Users 2 Posts: 31,773 ✭✭✭✭AndrewJRenko


    Here's their standard speel;

    The closing date and time for receipt of completed applications is 3pm on Thursday 27th February 2025. The onus is on you to ensure that you have correctly submitted a completed application form as any requests to submit an application after the closing time/date will not be considered.

    It couldn't be clearer really. If she can't follow basic instructions, maybe this isn't the right job for her.



  • Registered Users, Registered Users 2 Posts: 7,914 ✭✭✭GerardKeating


    Also, not fair on those whom submitted the application on time to allow a late application.



  • Moderators, Sports Moderators Posts: 20,369 Mod ✭✭✭✭RacoonQueen


    I'm not sure what you want people to say here? It is fair on the people who got their application in on time. The cut off time was missed - end of story, if you want the job you make sure you have enough time to fill the application and get it in on time. Everyone has other commitments to work around when applying.

    The fact it took 10 weeks to get to her application is immaterial, she's lucky she got a response at all. Many wouldn't even respond to people whose applications were after the cutoff time.

    I'm sure it is very disappointing and frustrating but it is what it is.



  • Registered Users, Registered Users 2 Posts: 5,466 ✭✭✭Buddy Bubs


    Put it down to experience and try again when next opportunity comes up.

    Small enough part of my job is doing payroll, I remember missing the bank cut off one time by a few mins and nobody got paid on the Thursday and had to wait until Friday and weren't very happy.

    I missed the deadline, and there were people that suffered, thats why they are there. I never did it again.

    Our accounts payable staff member has to get bank done on time too or suppliers don't get paid when they expect and they could cut off our credit, hold back deliveries etc



  • Registered Users, Registered Users 2 Posts: 26,539 ✭✭✭✭Mrs OBumble


    She should develop her time management skills, and apply in the next competition.

    And yes, I have done something similar. Yes it sucked. But it served me right, I should have read the materials properly instead of skim reading and seeing Tuesday as Thursday.



  • Registered Users, Registered Users 2 Posts: 19,228 ✭✭✭✭kippy


    Out of interest, what should the allowance be for "late applications" - if someone submitted 2 days late, should they be given some leeway?

    Deadlines are just that - in general they are hard and fast, particularily for jobs that may have tens or hunreds of applications.

    Think of it as a learning opportunity for your daughter. She has a full application form done, it will be easier get it done next time and there are jobs coming up all the time in the Public Sector/Civil Service.



  • Registered Users, Registered Users 2 Posts: 680 ✭✭✭Frost Spice


    I understand the rejection. When there's a specific time by which an application has to be submitted, it doesn't look good not to heed it; indicates lack of attention to detail - and the recruiter can't know what the applicant's personal situation is. There are masses upon masses of applications, which have to be whittled down to a shortlist.

    However, letting the application go through, and then taking ten weeks to respond when it wasn't even accepted - let alone reviewed - is pretty crap.

    I will say that in 2008, I applied for a public sector role (HSE - admin) and was called for interview, which was on 18th January, and I fecking got it into my head that it was 19th January (I was not an organised person back then!) I wrote an extremely apologetic email and they were very nice, and scheduled a new interview for me! Couldn't believe it. Then the public sector freeze came into effect so nothing more came of it. I'd say things are stricter now in the public sector OP but she might as well appeal it. Nothing to lose.

    Post edited by Frost Spice on

    I'm mint.

    🇺🇦



  • Registered Users, Registered Users 2 Posts: 680 ✭✭✭Frost Spice


    It's gone totally nuts. I got into the public sector in the early 2000s (and being a young eejit, I left after a while). The process was nothing as petty and OTT as it is now. I don't even bother applying because I just don't have the head for those godforsaken psychometric tests.

    I'm mint.

    🇺🇦



  • Registered Users, Registered Users 2 Posts: 680 ✭✭✭Frost Spice


    @WAW "they've processed all the eligible applications, they are dealing with the ineligible ones" - just wondering, thought it was done the opposite way.

    I'm mint.

    🇺🇦



  • Registered Users, Registered Users 2 Posts: 6,283 ✭✭✭kirving


    They need to have a cutoff, and furthermore, they need to stick to it.

    What about the other candidates who have the same life pressures as your daughter, and submitted something 4 minutes before the deadline that they could have worked on a bit more?

    When the pressure is on, you could add in an extra line, or word something better in four minutes.

    However - the acceptance email 45 minutes later, and the 10 week wait to hear you've been rejected is extremely poor form IMO.

    If they can't immediately reject applications, or look at them in a reasonable time, it's not right to leave someone waiting for 10 weeks before telling them. At that point, they should just have let her through.



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  • Registered Users, Registered Users 2 Posts: 14,311 ✭✭✭✭Flinty997


    Public sector is excessively bureaucratic. As such they stick rigidly to their own rules, as they can be held to account if they bend any of them.



  • Registered Users, Registered Users 2 Posts: 40,385 ✭✭✭✭Mellor


    Plenty of legal and commercial submissions have time specific submissions. If you miss the time you are late. I've no idea how treating everyone the same could be considered unfair.



  • Registered Users, Registered Users 2 Posts: 18,943 ✭✭✭✭bucketybuck


    Not much point having a deadline if they don't actually use it as a cut off point.

    Or is there a 2nd deadline for late applicants, but where do you set that? An hour later? But what about the poor kid working 6 jobs who missed the 2nd deadline by only 4 minutes? Do you have a 3rd deadline for those cases?

    She knew the deadline, she had 2 days to make sure she submitted before the deadline, she missed the deadline.

    Fair has nothing to do with it.



  • Registered Users, Registered Users 2 Posts: 729 ✭✭✭lostinsuperfunk


    They are strict in my experience. The only possible exception I can think of would be if it could be shown that there was some error in their system that might have caused a delay in receiving it. Even if it didn't actually cause the delay.

    Email is a poor way to accept job applications IMO. Unlike a secure online application system or registered post, the sender has no reliable proof of the time of sending, time of receipt, or if it has even been received. In spite of that, the onus is on the applicant to ensure it is received on time. It's an unlikely but not impossible scenario that you could send it hours before the deadline and it could still arrive late.



  • Registered Users, Registered Users 2 Posts: 7,506 ✭✭✭bren2001


    Every email has a timestamp it was sent. It's very easy to prove you sent it on time.

    Most places will accept an application after the deadline if there was an error with their server accepting it. Proof of sending it on time would usually be sufficient.

    Some very odd points raised.



  • Registered Users, Registered Users 2 Posts: 4,347 ✭✭✭trashcan


    Civil Servant here, and I’d have to echo much of what’s been said. Yes, it’s unfortunate, but I don’t see any other way they could work it. There has to be a cut off point, and I don’t see that they have any choice but to enforce it. If they allow a 4 minutes late application, why not 14 minutes, or 24 minutes ? Where do you draw the line? You get the point I’m sure. If they allow exceptions the whole thing would end up in a mess.



  • Registered Users, Registered Users 2 Posts: 8,400 ✭✭✭Deeper Blue


    The cutoff is the cutoff - whether you're a minute late or 10 hours, they have to draw the line somewhere and stick to it. It's shite, but a lesson learned I suppose.



  • Moderators, Business & Finance Moderators Posts: 10,825 Mod ✭✭✭✭Jim2007


    How is it fair you ask? Well everyone was treated exactly the same, so I don't see how you could claim it was anything but fair. If they were to accept your daughter's application then it would be unfair on those who completed the process as required and on those who applied long after the deadline. I don't see how you expect them to make it any way fairer for everyone.



  • Registered Users, Registered Users 2 Posts: 241 ✭✭WAW


    So basically they have their recruitment process with dates for shortlisting, interviews, second interviews, letters of offer, etc. scheduled.

    In the OP's example, it was an email application so they acknowledged all the applications they got that day. This avoids candidates annoying them with follow up emails or calls about did you receive my application, when are interviews, etc.

    Then when they actually went through the applications, they took the eligible ones for shortlisting and proceeded with them as per their recruitment schedule, contacted successful candidates. When that process was complete, they contacted the ineligible and/or unsuccessful applicants.



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  • Registered Users, Registered Users 2 Posts: 14,311 ✭✭✭✭Flinty997


    I mean it's sucks. Nothing worse than putting all that effort in, and missing the deadline. All I can say is you can re use it, and it's good practice for the next.

    Also do some homework on competency interviews. They are a different thing..



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