National Broadband Ireland : implementation and progress

just an update on this, went to ready to connect so called Vodafone for an update on order. Was given the same story that a survey needed to be done so asked them to explain this as cable has already been run from the pole to outside of house and is hanging from the fascia ready to bring inside. Didn’t get anywhere with Vodafone support and he couldn’t give me an install date. He did offer me a free mobile dongle for 30 days so it seems this is a regular thing for Vodafone and they are offering the dongle as an incentive to leave the order with them.
Would anyone have experience of cancelling an NBI order with a provider and switching to another. Could you essentially end up waiting weeks anyway?

A surveyor will come out and then decide on best route, could be a mix of a few contractors who install the poles and then KN Cricet or the likes will run the fibre line. The final cable run won't happen until you order the NBI fibre broadband.

But they (KN/NBI etc) will need to make it happen ? Just wondering as a NBI foreman was outside the other day and I was chatting to him and he said I should run a new duct myself as if I don't the installer will just say existing duct (not used for 15 years and covered in at house end) is blocked and walk away..

All fibre to the home will be reliable, why won't it? Some here have mentioned Sky has some issues... But I've not heard of any directly from friends or famiy.

I'm rural and went with Eir FTTH. Neighbours have both Sky and Vodafone FTTH, and both have no issues in last 10 months or so. I was like yourself and ran off three mobile for a long time, the difference is full circle. We've 2 WFH FT and never an issue with connecting to cloud networks or remote desktops.

Personal preference and price really it comes down to I think then.

The poles were finally erected to my house a few days ago and my future provider said an engineer will do my install next week. Only problem is the nearest wires are on a pole 300 yds away. Does the engineer bring the fibre to the house and then do the install or am I looking at another long wait while the left hand figures out what the right hand is doing..........?

Seems lots of "It's here, pre order available " emails have been sent out, I got mine this morning which was a surprise as my expected date was Jan 2025 to June 2025, my house is about 100 metres from the "main" line, how long can I expect to wait if I ordered today ?

That happened here for some houses but returned to an earlier time after a few days. Have the black boxes gone up on the poles around your area?

What should I be looking for on the poles?

I have seen some clear plastic pipes on some poles?

They have installed a bunch of new poles but the wires are still on the old poles. I am assume we won't be going live before that work is done.

I think we got it within 6 weeks of the boxes going up.

So I signed up with Sky and during the online sign up I could choose an appointment, which I did.. next Tuesday, which I found quite remarkable, as there is no connection to the house.

How likely is the following scenario ?

Sky man knocks on door " Hello Sir, I am here to connect your broadband, can you let me know where the fibre comes in ?" Me (pointing to a pole 400m down the lane)- " Ah it is just there down the road". Sky man fecks off in his van never to be seen again.

You order through NBI? So first slot more than likely be someone coming out for a "look" and then pass the next task on. At least you'll get ball rolling. My fibre box was maybe 400/500m up the lane also, so first appointment was a look around, 2nd appt then was install of the pole I needed in the field next door, 3rd appt was install - fibre pulled from road down to house and installed.

You'll need a pole or 2 installed anyway by sound of it. Any duct used for old connections?

That's a bit odd!

Sure see what happens, and if they come at all on that date they've given you. Which I wouldn't hold my breath on either.

Seems one pole would be best option and job done. Would you mind a pole and overhead wire?

And just like that, the circet guy arrived on time yesterday and chatted with me for a few minutes about how I wanted the work done. He done a great job and cleaned up after himself. I had broadband before he left.

Hopefully many more people get sorted just like I did.

I've had my NBI connection for five months now without a hitch, but today I got the dreaded red alarm light on the ONT. I presume a fibre has been damaged by the wind somewhere (although most of my route is underground, so maybe it was a digger). Anyway, I've reported it to Digiweb, so all I can do now is wait.

Funny enough, I have exactly the same. I used it as backup to Imagine before fibre. I left it in place just in case, so today I topped it up with €20 and away she went. 😎

It's a really nice option when working from home, that's for sure.

P.S. I'm sitting beside the ONT here in the office, and literally as I was typing this post, the alarm light went out and we're back in business. Yay!